Blue Arc
Blue Arc, Avenue Hassan I شارع الحسن الاول, 96000 Chefchaouen, Morocco- Viewpoint
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Accommodation in Chefchaouene
Stunning City Views: Enjoy breathtaking city views from Riad El Palacio & Spa Chaouen, ideally located just 200 meters from Outa El Hammam Square and Kasba.
Comfort and Convenience: Relax in air-conditioned rooms with a flat-screen TV, private bathroom, safety deposit box, and free WiFi. Some rooms even feature a terrace and mountain views, ensuring a memorable stay.
Prime Location: Explore nearby attractions like Mohammed 5 Square and Khandak Semmar, with Sania Ramel Airport just 70 km away. Experience the beauty of Chefchaouene from the comfort of our family-friendly riad.
Book your stay at Riad El Palacio & Spa Chaouen now for an unforgettable experience in this charming Moroccan city.
Check-in from
02:30 PM
Check-out by
12:00 PM
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Double bed (131-150 cm wide)
Room details
18 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide), 3 Twin bed (90-130 cm wide)
Room details
25 sqm
Mountain View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide), 2 Twin bed (90-130 cm wide), Sofa bed (Variable Size)
Room details
25 sqm
Courtyard View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Double bed (131-150 cm wide), Sofa bed (Variable Size)
Room details
25 sqm
Mountain View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Double bed (131-150 cm wide), Sofa bed (Variable Size)
Room details
20 sqm
Mountain View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Double bed (131-150 cm wide), Sofa bed (Variable Size)
Room details
20 sqm
Courtyard View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Bien placé, Riad très joli et personnel aux petits soins
Rien
Location
I stayed at this riad for two nights, and honestly, the only good thing I can say about it is that the location in the city is great. Everything else was a massive letdown. When we checked in, the hotel staff claimed they were giving us a "free room upgrade" as a courtesy. If the room we got was an upgrade, I’d hate to see what the standard rooms look like. It was incredibly cramped, and the so-called balcony was a tiny 0.3 x 0.3 ledge that is completely useless. On top of that, the bathroom door handle was broken from the outside, and the toilet seat was cracked/broken too. The worst part of the stay was the "included" breakfast. The food itself was awful, and the lady serving it had a terrible attitude that made the whole experience incredibly uncomfortable. We couldn't even eat what was served and just left to go buy our own breakfast somewhere else in town. Having breakfast included here is definitely not worth it. I know the owner will probably reply to this review trying to defend the hotel and justify everything, as they usually do. But to anyone thinking of booking here: do yourself a favor and filter the reviews by "lowest rating" instead of "relevant" or "newest." You'll see exactly how many people have had the same awful experience. I really hope management uses this feedback to actually fix their rooms and train their staff instead of just arguing with guests online.
Le jus d’orange etais pas frais c pulpe
Gostei. O alojamento é bonito com pessoal simpático. Localizado numa zona em que para onde quer que se olhe parece um postal. Bom Pequeno-almoço.
Le Riad est très joli, très calme et propre. Le personnel est fort sympathique et très souriant.
Un tres bel endroit qui mérite d’y poser ses valises. Les chambres ne sont pas immense certes, mais amplement suffisantes pour s’y reposer et déposer ses emplettes quotidiennes. La terrasse offre une vue imprenable sur la montagne, la mosquée espagnole et la médina, très agréable pour y boire un thé (célèbre whisky marocain). Le personnel est à l’écoute, arrangeant et de bons conseils ( Bien qu’absent physiquement à plusieurs moments pendant notre séjour). En conclusion, n’hésitez pas à y aller vous ne serez pas déçus. Merci !
La ubicación muy biiien las camas muy cómodas pero el lavabo no estaba suficientemente limpio
Le petit déjeuner
Nuit horrible, riad insalubre, punaises de lit, que de l'apparence mais rien à l intérieur, moisissure sur les murs, personnels absents, accueil toujours vite, aucunes sécurités
Tout, l insalubrite avec les punaises de lit découvert à 00h30 sur tête de lit, mur et oreillers, obligé d aller chercher dans les parties privées le monsieur de l accueil car personne à l'accueil. Il a vérifié les punaises de lit et à chercher une autre chambre. Dans la nouvelle chambre, pas de frigo, ni papier wc. Le Spa inexistant, j'attends toujours qu'on me dise si on peut faire le hammam car jamais eu de réponse. Pourtant nous avions fait la demande par mail avant d'arriver et il avait mon mail quand on a fait le check in. Booking a demandé au Riad de faire un geste, ils ont refusé... c'est honteux de leur part. Chambre avec punaises de lit restée porte ouverte de 00h30 jusqu'à 12h00, l'heure à laquelle ils ont commencé le nettoyage !!! A FUIR ...
evrything
The breakfast was nice but would suggest fresh orange juice and some eggs
Très beau riad, propre, et accueillant. Très chouette terrasse.
Attention ça grimpe...
De tudo. Eles são muito educados e prestativos. Adoramos e recomendamos.
Muy buena ubicación, está en la Medina, muy cerca de la plaza y las calles principales, pero en una zona tranquila. Personal muy amable
The location of Riad El Palacio is central in the Medina and walking distance to restaurants and shops. The staff went out of their way to be helpful. The manager Asraf was always friendly and available and helped with organising a taxi to the airport
The breakfast was adequate but would suggest a few extras like eggs, fresh fruit and fresh orange juice
Ubicación, personal
Poca luz en la habitación
Красивый риад в центре Шевена. На террасе вид красивый. Разрешено употреблять алкоголь. Из минусов- вода утром так и не пошла теплая.
Из минусов- вода утром так и не пошла теплая.
Emplacement et personnel très gentil
Salle de bain minuscule, pommeau de douche qui ne coule pas et plus de savon dans le distributeur. Petit déjeuner de mauvaise qualité, jus d’orange goût d’eau et café similaire. Crêpes grasses et sèches. Les clients très bruyants jusqu’à tard le soir qui ne respectent pas les autres et qui fument dans les parties communes.
Отличная гостиница в очень удобном месте Медины. Красивая терраса на крыше, и отзывчивый персонал. До парковки 200м в приличную гору, но ребята на ресепшене вызвались бесплатно помочь донести багаж до машины, за что отдельное спасибо!
Emplacement et gentillesse du personnel
Ordentliche und saubere Zimmer, aufmerksames Personal
La localisation
Le froid dans les parties communes
Accueil très bien, très propre on nous a surclassé gratuitement merci beaucoup et le pdj vraiment bien une jolie terrasse qui surplombe chefchaouen
Ibrahim et Mourad sont très gentils et accueillants. Le service est impeccable. Nous avons passé un agréable séjour à Chefchaouen. L'établissement est bien situé, propre. Les chambres sont confortables et la literie est irréprochable.
La amabilidad de ibrahim,nos ayudó en todo momento,incluso nos vino a buscar para llegar hasta el riad. El patio es precioso
The people that worked there were very welcoming and helpful. The bed was very comfortable. Once finding it, it was easy to get around from there
It was cold in the room, but then I found the heater
Bella struttura vicino alla piazza principale
Il personale: inesistente, per nulla professionale e litigioso. Nella mia lunga esperienza di viaggio non mi è capitato che non mi venisse rifatto il letto. Inoltre scelta anche per la Spa, ma non utilizzabile.
Ibrahim and team were amazing hosts
Hotel was well located, of a high standard with friendly and responsive staff.
Very Friendly staff and very accommodating. Location is great!
Nothing
Breakfast was amazing and decor is beautiful! We have stayed in other riads across Morocco and this was definitely the best breakfast by far and one of the most beautiful. Good location within Chefchouan. Great views of the City from the rooftop terrace. Friendly staff who was very accommodating and timely. Good value and close to the mosque and waterfall.
We stayed in a room with twin beds but only had an extra blanket for one bed during a cold season in the mountains. We were surprised at the amount of stairs/climbing from the drop off area in the square, so with bags it was a challenge; however, being a mountain town, we noticed nearly all accommodations had similar issues. The staff did offer to bring our bags down the hill to our driver which was nice.
Staff molto amichevole ed accogliente
Stanze minuscole e sanitari non funzionanti
It’s in a great location and the building is beautiful and well decorated. The room was comfortable and pretty. The staff is nice and friendly
The room wasn’t cleaned in between the two nights we stayed. Not a big deal but not ideal
Le personnel est très disponible et agréable. Le hall du Riad est très beau Le petit déjeuner est bien
La chambre toute petite et sans fenêtre, pas de chance…mais c’est ainsi dans les riads. Il faisait froid partout. La climatisation très bruyante
Lo mejor, sin duda, el trato del personal. Nunca antes habían sido tan atentos conmigo, al más mínimo inconveniente han estado dispuestos a ayudar para resolverlo. Aunque cabe destacar que es un bonito lugar, en un buena ubicación, muy limpio y el desayuno que sirven es espectacular.
Nada negativo a destacar.
部屋をアップグレードしてくれていました。宿まで階段をかなり登らなければいけませんが、行きも帰りも荷物を運んでくださりありがたかったです。バルコニーからは山と街並みが見れました。 スタッフの方々もフレンドリーで素敵で、部屋も清潔なのでオススメです。
Accoglienza eccellente, abbiamo persino avuto un upgrade della nostra stanza. Infatti abbiamo trascorso una notte nella intima e molto cozy Suite Royale. Lo staff è stato il vero motivo per cui non vediamo l’ora di tornare. Pulizia eccellente, ottima colazione, location incredibile! Questo posto non sarebbe così bello senza Brahim e Moad, bravissimi nel loro lavoro, sempre al tuo servizio per ogni richiesta! Brahim e Moad sono tra le persone migliori che abbiamo mai incontrato nella nostra vita! Ancora grazie grazie grazie 🙏🏽❤️
Tutto PERFETTO 🫶🏽
El hotel está ubicado en medio de la ciudad, óptima localización El servicio súper bueno, son encantadores y ayudan con todo (por ejemplo nos dieron paraguas para poder movernos en la ciudad) - además un desayuno estupendo y muy completo! Las instalaciones modernas y agradables para la estancia, muy limpio
Nada, todo muy correcto
Usluga je fantastična, pogotovo recepcioner Moad jako ljubazan i spreman pomoći Oduševljeni smo s objektom i uslugom.
The design of the Riad and the location in the center of the town easy to reach different shops
The romantic feeling of Moroccan working mood is soooo slowly.
Situé au centre de la Médina. Personnel souriant.
Dimensions de. La chambre bien inférieures à 18m2 annoncées pour un couple. Établissement vieillissant. Chambre pas très propre. Matériel cassé (lampe de chevet) ou manquant (pas de serviettes, ni papier toilette, ni ceintres, ni mouchoir). Beaucoup trop Bruyant. Salle des repas au centre des chambres mal isolées phonétiquement. Nuit difficile. Blocs climatisation sous la fenêtre.
The style of the Riad is very nice and competitive. The location is good enough to reach local shops.
The breakfast is so bad and simple. Only jam and bread 🍞😔 every day. If you don't mention that you want black tea 🍵 with 🥛 milk, the staff won't provide. Preparing the breakfast is very very very slow. I don't know other Riads in Cheouan. But at least it should provide some veggies and fruits.
Dus defect, prosop cu gaură, rupt, mic dejun prost.
La situation magnifique au coeur de Chefchaouen.
Muy lindo y céntrico cerca de todo y muy fácil de llegar (en taxi ya que esta lejos de ls estación de bus y la ciudad tiene muchos subidas). El desayuno muy rico y la atención muy buena, al llegar no hicieron un upgrade de habitación sin pedirlo
El baño estaba bien, pero era un poco pequeño. Sería perfecto si tuviera piscina.
I had an excellent stay at this hotel. The location is perfect,breakfast very good, the facilities are modern and very well maintained, but what truly made my experience memorable was the service. A special mention goes to Moad Amraji, whose positive personality and commitment to helping guests stand out. He consistently went above and beyond to ensure that all my needs were met, always with a friendly attitude and genuine passion for his work. Thanks to his dedication, my stay was not only comfortable but also truly enjoyable. Moad represents the hotel with excellence and leaves its name very high. I would definitely recommend this hotel, not only for its great amenities but especially for the outstanding service.
Everything was Perfect!
El buen trato del personal, la ubicación, las vistas
El desayuno muy basico y bastante ruido
We had a wonderful stay at this riad in Chefchaouen. The staff were extremely friendly and welcoming, and we especially want to mention Moad, who went above and beyond during our visit. He is genuinely kind, always ready to help, whether it’s recommending restaurants, arranging things for us, or even bringing tea to our room late at night. He really made us feel at home. The breakfast was delicious, with plenty of variety to start the day, and the location of the riad is perfect – close to everything you’d want to see in the medina, yet quiet and relaxing. We had such a great time here and would definitely recommend it to anyone visiting Chefchaouen. This place is the perfect mix of comfort, hospitality, and charm.
We werden zeer vriendelijk ontvangen door Moad. De ligging is echt super (midden in de medina). Het ontbijt kun je op het dakterras of binnen op de “binnenplaats” nuttigen. Bij het uitchecken werden onze koffers naar de parkeerplaats gebracht. Super service dus!
Onze kamer was aan de kleine kant (zeer kleine badkamer) - standaard tweepersoonskamer. Helaas konden wij het ontbijt niet op het dakterras nuttigen door een enorme hoeveelheid aan bijen (hier kan de Riad niets aan doen).
Very nice place right in the center of the action of Chefchaouen. Special thanks to Moad. He is super friendly and did more than his best to accommodate my request of leaving very early morning. Stay here for exceptional hospitality!
Beautiful Riad. The staff were amazing. Very helpful and very professional. The rooms very nicely decorated, located right in the heart of the old town. The breakfast was complete and really delicious.
Nothing
Les déjeuners sont extraordinaires 😍
Tout est parfait
La struttura è molto bella e accogliente, staff sempre disponibile e la colazione è stata molto buona.
Purtroppo ci hanno dato una camera molto piccola in cui non c'era nessuno spazio per le valigie, si poteva accedere al letto matrimoniale soltanto da un lato perché attaccato al muro. Il bagno minuscolo, a malapena ci si riusciva a girare...
Waren echt super aardige mensen Je voelt je echt helemaal thuis.
Un superbe riad idéalement situé
Bellissimo Riad , Struttura bellissima e silenziosissima. Camera bella e spaziosa e pulita . Staff eccezionale, molto disponibile e gentile. Colazione è preparato al momento, tutto fresco e buono. Riad si trova in una posizione Posizione ottima per visitare la città. C'è una bellissima terrazza dove si può stare si di giorno che di notte. Consiglio 100% e tronerei di sicuro. Grazie di tutto.
La struttura non dispone di un proprio parcheggio, ma è possibile contattare il personale che vi aiuterà a trovare un posto auto nei dintorni.
Sono molto gentile 👍rispettosi per esperienza mia il numero 1
This property was great the team were soooo friendly the room was nice the breakfast was good
The only small remark the Riyad near old soul not very luxury spot
Riad muy bonito en zona muy pintoresca de la medina. Entorno precioso. Las habitaciones muy bien . Desayuno muy bueno en la terraza con vistas. Personal muy amable, nos ayudaron a llevar las maletas hasta el riad.
Ubicación en la Medina. Instalaciones en general muy bien.
Solo la posizione.
Personale inesistente e disorganizzato, struttura non curata ( lenzuola rotte e rammendate) pulizia scarsa ( all'esterno mozziconi di sigaretta buttati dai ragazzi che lavoravano in albergo ed urina di gatto)
Struttura sporca, servizio reception inesistente, Spa non funzionante.
L'emplacement, la propreté et les équipement ( clim, frigo , télé..)
Toujours le même problème à chefchaouen pour garer sa voiture ces une vrai mission.
Il était bien situar en plein centre avec un parking a proximité très bon emplacement avec un décor surprenant
La connexion internet pas terrible
J’ai passé un séjour très agréable dans ce Riad. Le personnel était accueillant, les lieux propres et bien situés. Je recommande sans hésitation.
Locatie was top en personeel heel behulpzaam, ze hebben zelfs een taxi geregeld naar tanger voor een leuke prijs. We hebben genoten . Dank u wel
Niets
Hôtel très bien placé au coeur de la Médina. Lit confortable et terrasse agréable avec une belle vue.
Le personnel était très sympathique mais peu présent, déjeuner léger et équipement sommaire ( pas de shampoing, une petite savonnette pour deux, pas de bouteille d'eau.)
posto molto bello è accogliente, che si trova in mezzo alle strade tutte blu e a due passi da dalla piazza principale. Il riad è super pulito è curato in ogni dettaglio, la stanza molto spaziosa è la colazione abbondante è buonissima con prodotti freschi. il personale è stato molto cordiale è accogliente ( sempre con il sorriso ) Ci hanno pensato loro a trovarci un taxi è ci hanno accompagnato fino al punto di ritiro.
La beauté du riad
Le personnel pas agréable Petit déjeuner prévu à 8 h 30 et servi à 9 h 15 Nous avons passé 2 nuits et la chambre n'a pas été faite
La gentilezza delle donne che lavoravano lì.. Ci siamo sentiti a casa.. sono stati disponibili per noi fino al lultimo momento vissuto con loro..
Localización perfecta para visitar la ciudad, instalaciones muy comodas y personal encantador
Joli Riad dans la médina. Nous avons eu la chance d’être surclassé, merci encore à notre hôte . La chambre était sympa avec un balcon .
Un peu plus d’amabilité du personnel serait appréciée.
Le lieu et la beauté du Riad tout en haut de chefchaouen Le super repas sur la terrasse surplombant la ville bleue merci à vous pour votre hospitalité
Rien
Merci beaucoup pour le surclassement chambre de luxe immense
Nihil
Le personnel super sympa a l’écoute et avec le sourire même avec un petit déjeuner servi en terrasse panoramique 😜 Les chambres sont très jolies et propre Si vous voulez vous détendre n’hésitez pas en vous laissez tenter par le hammam avec un soins parfait dirigé par un expert Merci à toutes l’équipe pour ce moment agréable
Rien
Riad lindo, muito bem localizado, bom café da manhã, porém o atendimento foi muito ruim, na verdade ele praticamente não existiu. Ainda asssim vale pelo local, mas poderia ser minimamente atenciosos...
Atendimento
Отличный и добрый хозяин
la gentillesse , la disponibilité , l’efficacité , le sourire du Responsable : Ismaël !
il faut de bonnes jambes pour visiter Chefchaouen !!! +++ impossible de trouver de l’alcool …. même avec modération !!!
Ismael un chico fantástico y encantador, al igual que la habitación
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.71/10Mixed sentiments; some reviews noted cleanliness issues, including dirty rooms and broken fixtures.
Service
9.68/10Generally positive; multiple reviews praised the attentive staff and upgrades offered.
Location
9.72/10Positive feedback; the location was often described as excellent and convenient.
Room Quality
7.67/10Mixed sentiments; some rooms were noted as clean but others were cramped and less maintained.
Amenities
8.7/10Amenities were mentioned positively, though some guests desired more options like a swimming pool.
Value for Money
8.66/10Generally fair; good service and amenities for the price, but some complaints about room issues.
Food and Beverage
6.71/10Some reviews expressed dissatisfaction with breakfast options and quality.
Overall Experience
9.18/10Overall a good experience with noted issues; however, the majority still enjoyed their stay.