family retaurant park
family retaurant park, Medina, Al Madinah Al Munawwarah, Saudi Arabia- Park
English
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About this hotel
Convenient Location
Located in Al Madinah, just a short distance from Al-Masjid an-Nabawi and Qiblatain Mosque, جلنار المدينة offers a prime spot for travelers looking to explore the city.
Comfortable Accommodation
Guests can enjoy air-conditioned rooms with modern amenities such as a flat-screen TV, fridge, and free toiletries. Some rooms even offer stunning city views for a memorable stay.
Multilingual Staff and Services
With a diverse team fluent in Arabic, Bengali, English, and Indonesian, guests can expect top-notch service and assistance at the reception for a smooth and enjoyable stay.
Ready to experience comfort and convenience in Al Madinah? Book your stay at جلنار المدينة now!
Nearby Attractions
غزوة الخندق
Battle of the Trench, Yusif Al Mahrawani Street, Medina 42315, Saudi Arabia- Battlefield
حدیقة النسیم
Nasim Park, Medina, Al Madinah Al Munawwarah, Saudi Arabia- Park
ウフド山 古戦場跡
ウフド山 古戦場跡, Nasebah bin Ka'ab, Sidi Hamzah 42314, Saudi Arabia- Attraction
جبل الرماة
جبل الرماة, King Fahd Road, Sidi Hamzah 42314, Saudi Arabia- Battlefield
Uhud Battle Site
Uhud Battle Site, Abi Dhar Al Ghafari Street, Sidi Hamzah 42314, Saudi Arabia- Battlefield
Al Aswaf Garden
Al Aswaf Garden, Medina, Al Madinah Al Munawwarah, Saudi Arabia- Park
غزوة أحد
غزوة أحد, Nasebah bin Ka'ab, Sidi Hamzah 42314, Saudi Arabia- Battlefield
集合ポイント
集合ポイント, Saeed Bin Zaid Street, Medina 42311, Saudi Arabia- Attraction
حدیقة القبلتین
Qiblatayn Garden, Medina, Al Madinah Al Munawwarah, Saudi Arabia- Park
Uhod Mountain Park
Uhod Mountain Park, Medina, Al Madinah Al Munawwarah, Saudi Arabia- Park
Important Information
A deposit may be required at the property.
Stay Details
Check-in from
04:00 PM
Check-out by
03:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
Bar
Facilities for disabled guests
Ironing service
Private parking
Private check-in/check-out
Daily housekeeping
Parking garage
Shuttle service (additional charge)
Grocery deliveries
Wheelchair accessible
Vending machine - drinks
Toilet with grab rails
Higher level toilet
Emergency cord in bathroom
Shuttle service (free)
Visual aids: Braille
Auditory guidance
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Face masks for guests available
24-hour security
Security alarm
Thermometers for guests provided by property
Room Types
Superior Studio
Up to 4 guests40 sqm2 Sofa bed (Variable Size), Extra-large double bed (Super-king size) (181-210 cm wide)
Featuring a private entrance, this air-conditioned suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. The suite offers a flat-screen TV with satellite channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit offers 3 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Sofa bed (Variable Size), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
40 sqm
City View
In-room amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioningHair dryerRefrigeratorDeskSeating AreaToiletPrivate bathroomSlippersSatellite channelsPrivate entranceSofa
Deluxe Single Room
Up to 1 guests35 sqmTwin bed (90-130 cm wide)
Providing free toiletries, this single room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. This single room is air-conditioned and features a flat-screen TV with satellite channels, a private entrance, soundproof walls and a mini-bar. The unit offers 1 bed.
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
35 sqm
In-room amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioningHair dryerRefrigeratorDeskSeating AreaToiletPrivate bathroomSlippersSatellite channelsPrivate entranceSofa
Deluxe Double Room
Up to 2 guests35 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The spacious double room offers air conditioning, a private entrance, as well as a private bathroom boasting a walk-in shower and a bidet. The double room has tiled floors, a seating area with a flat-screen TV with satellite channels, soundproof walls, a mini-bar, as well as a tea and coffee maker. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
35 sqm
In-room amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioningHair dryerRefrigeratorDeskSeating AreaToiletPrivate bathroomSlippersSatellite channelsPrivate entranceSofa
One-Bedroom Apartment
Up to 2 guests40 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
Boasting a private entrance, this air-conditioned apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. The apartment offers a flat-screen TV with cable channels, soundproof walls, a mini-bar, a tea and coffee maker as well as city views. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
40 sqm
City View
In-room amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioningHair dryerRefrigeratorDeskSeating AreaToiletMicrowavePrivate bathroomSlippersSatellite channelsPrivate entrance
Two-Bedroom Suite
Up to 4 guests60 sqm2 Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
This spacious suite features 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. This suite is air-conditioned and has a flat-screen TV with cable channels, a private entrance, soundproof walls and a mini-bar. The unit has 3 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
60 sqm
In-room amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioningHair dryerRefrigeratorDeskSeating AreaToiletPrivate bathroomSlippersSatellite channelsPrivate entranceSofa
Ask about this hotel
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Guest reviews(819 total)
Provider-sourced guest reviews.
10/10
Reviewed Sep 18, 2026الراحة - الموقع - الاستقبال
لا يوجد
9/10
Reviewed Aug 8, 2026قريب من الحرم
7/10
Reviewed May 11, 2026ضعف الماء ونظافة الحمامات
8/10
Reviewed Apr 3, 2026Nice staff and cleanliness
1/10
Reviewed Jan 31, 2026Nothing positive to say.
Unfortunately the worst hotel i have ever stayed in. Despite what the map showed, the location was too far away to be able to walk to the mosque. The bed was super uncomfortable. The room and bedding smelt of smoke. The shower had no power, so takes 3 business days to wash your hair. If you are not being kept awake by the bright lights from the hallway, you will be by the noise. You can hear every little thing and every person walking/talking. Impossible to sleep. The breakfast is not edible with half a salad and a boiled egg. Very disappointing after we had come from such a lovely hotel in Mekkah just before.
1/10
Reviewed Jan 29, 2026تم تغييير الفندق
2/10
Reviewed Jan 23, 2026Nothing
They canceled my booking without even noticed me.
8/10
Reviewed Jan 19, 2026سبب اختياري ٨ فقط لو فيه بوفيه افطار وهو طلب لكل الناس اريح لهم خاص للاطفال صعبين بالاكل والغرف تحتاج سجاد
9/10
Reviewed Jan 19, 2026سررت باقامتي بالفندق
عدم وجود مطعم
4/10
Reviewed Jan 6, 2026I was not given a room in this hotel as they had double-booked. However, they were able to re-locate me to another nearby hotel called Platinum Hotel. Facilities of latter hotel were reasonable in terms of comfort and cleanliness
I had written several emails to the hotel confirming the date and time of arrival. I did not receive any replies and was disappointed when informed that they had double-booked and I was re-located to another nearby hotel
1/10
Reviewed Dec 31, 2025عند الوصول تم اخباري بعدم وجود غرف شاغره
10/10
Reviewed Dec 29, 2025السلام وعيكم الفندق كان احسن تجربة في خمسة أيام فيه باص في كل صلاة
فندق نضيف موضفين من الاستعلامات إلى عمال الباصين الفندق متوفر كل شي الحمدلله كانت اقامة مريحة
8/10
Reviewed Dec 28, 2025Todo en general
Ventana para recibir luz del día
9/10
Reviewed Dec 27, 2025الموقع قريب من الحرم ومتوفر فيه الاحتياجات
8/10
Reviewed Dec 25, 2025Très bien situé, bon staff, jolie chambre avec tous ce qu’il faut, bien situé, bus à disposition avec un horaire
Il faisait assez froid dans la chambre la nuit mais c’est sûrement dû à la période hivernale.
8/10
Reviewed Dec 19, 2025In general, I had a good stay in Gelnar Upscale Hotel. The staff showed an awesome effort to help me, even they don't speak English. One of staff from Indonesia helped me a lot to solve the check-in issue when the internet connection did not work on my phone. Thank you so much. The location of this hotel to the prophet mosque is about 5-10 minutes by shuttle bus, which they provided, but the shuttle bus schedule is not 24h. It departs from hotel to the mosque several times before shalah time, but returns to the hotel only after shubuh prayers time, dhuhr prayer, and isha prayer.
5/10
Reviewed Dec 16, 2025Smell.due to.comstruction
7/10
Reviewed Dec 14, 2025السرير
الصنصير والعمال
7/10
Reviewed Dec 13, 2025المكان نضيف و الناس متعاونة بس الcheck in ضعاف جدا بس مش ازمة كبيرة
الاتوبيسات مش 24 ساعة هي في مواعيد الصلاة عكس اللي مكتوب مينفعش تقعد لحد الشروق في الحرم و بعد العشاء بساعة المفروض تمشي عشان تلحق الاتوبيس السوق طيب و محترم جدا و بيستناك و المواعيد مظبوطة بس ده العيب لو تم تطويل المواعيد زي مكة هيبقي احسن بكتير من اول الفجر لحد 11 بالليل لان اخر اتوبيس الساعة 9
4/10
Reviewed Nov 24, 2025لا تعليق
عدم وجود صيانه
6/10
Reviewed Nov 22, 2025لا بأس بموقع الإقامة ولكنه بعيد نوعاً ما عن الخدمات
لم يكن عازلاً للصوت وكانت الأصوات تسمع بوضوح ومزعجة ودورة مياه الغرفة ترتيب أماكن الدش والمرحاض لم يكن جيداً مما يجعل الحمام ضيق جداً
9/10
Reviewed Nov 15, 2025كل شي جيد وسأكرر التجربه
التاخر في استلام الغرفه كان وقت استلامي متاخر بعد الساعه ٧ مساءً
10/10
Reviewed Nov 15, 2025كل شي جميل
ازعاج الغرف المجاوره الحملات
10/10
Reviewed Nov 1, 2025ممتاز
لاشيء
7/10
Reviewed Oct 30, 2025Location. Free shuttle bus service. Staff cooperation
There was hair left on bedsheets. The shower was clogged. The toilet seat was loose.
5/10
Reviewed Oct 21, 2025Nice located near by Malaysian Food Restaurant
Nothing
2/10
Reviewed Oct 15, 2025الموقع
رائحة الاكل عند الاستقبال والاثاث مستهلك واغطية السرير المكيف كان عطلان نهائي
10/10
Reviewed Oct 10, 2025.
10/10
Reviewed Aug 28, 2025المكان جميل جدا ونظيف ومرتب وطاقم العمل ذوق واحترام بارك الله فيهم مع وجود خدمة توصيل من والي الحرم تسهل الكثير وحقا سيكون هو الخيار الأول عند زيارة المدينه المنوره في كل مره ان شاء الله
10/10
Reviewed Aug 8, 2025الباص للحرم و احترام جميع العاملين بالفندق و بالأخص استاذ مرغني جدا بشوش و متفاهم و مثقف و تعاملة جدا راقي
10/10
Reviewed Aug 7, 2025حلوجميل
للاشي
1/10
Reviewed Aug 4, 2025It is not available in location
1/10
Reviewed Aug 2, 2025الفندق حلو واحسن فندق انا استجرت فيه واشكر الموظف اخوي وحبيبي وفاء المصري على حسن تعامله
الفندق فيه المكيف مايبرد انا اقمت ليله واحده وكنت ابي اجدد وشفت ان اتكيف عطلان وطلبت المغادره الى فندق اخر انا كنت ساكن في غرف 503 وكم واحد جاء وشكا من تكيف
8/10
Reviewed Jul 31, 2025اعجبني قرب المكان من المسجد النبوي مع وجود حافلة ترددية بين الفندق والمسجد النبوي الشريف واعجبني سرعة استجابة الموظفين في الاستقبال. الستائر كاتمة وتحجب ضوء الشمس،
لايوجد مواقف سيارات تكفي للنزلاء مما يضطرك للوقوف بجانب الفندق بمنطقة ترابية كثيرة الغبار، دورة المياة سيئة جدا، المروش يتسرب الماء أكثر من نزوله مع الدش، أرضية المروش مسدودة، لايوجد غطاء لفتحة التصريف المانع للروائح، الأسرة غير نظيفة حيث يوجد بقايا شعر وفتات يشبه فتات الخبز، الاباجورات لايوجد لها مفتاح تشغيل سوى مفتاح الإضائة، مفتاح الإضائة خلف مرآة التسريحة من الصعب الوصول لها اذا لم تحرك التسريحة من مكانها، لايوجد عزل بين الغرف والأبواب،
6/10
Reviewed Jul 29, 2025الهدوء والتوصيل للمسجد والمواقف
5/10
Reviewed Jul 28, 2025الموقع والمكان
نظافة يومية
10/10
Reviewed Jul 22, 2025كبيره وجميل ونظيفه وفيها واي فاي والعمال في خدمة 24 ساعه
رائحة غرفة النوم مزعجه قليلا
10/10
Reviewed Jul 13, 2025حقيقة المكان اكثر من رائع وبالاخص الموظفين الاستاذ وائل (المصري) رجل رائع في التعامل وسائق الباص الباكستاني متعاون مره شكرا لكم من القلب وانصح بالتعاون والسكن عندهم
حقبة لاشي
7/10
Reviewed Jun 30, 2025الموظفات رائعات العامل جيد توفر المواقف
الأثاث قديم الديكور قديم الدهانات قديمة الستارة مغبرة ومتسخة المغسلة فيها كس معالج الإفطار لا يستساغ
1/10
Reviewed Jun 11, 2025Very bad location and shuttle service not regular. The booking was including breakfast but they didn't serve breakfast except the first day only with very poor meal. Very bad customer service didn't reply to our complaint. It was very bad experience
8/10
Reviewed May 31, 2025Friendly staff!
5/10
Reviewed May 18, 2025حجزت مع الافطار وللأسف لم يكن فيه بوفيه ودقيت عليهم جابوا لي صحن مشكل فلافل واحد واحنا اثنين وقالو نعتذر منك اسمك لم يكن مسجل اليوم الثاني سحبوا عليه مره لافلافل ولا لقمة
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Location convenience
- •Staff assistance
- •Affordable
Areas to consider
- •Cleanliness issues
- •Noise from adjoining rooms
- •Food quality concerns
Cleanliness
7/10Mixed sentiments regarding cleanliness with mentions of dissatisfaction.
Service
8.5/10Positive sentiments about staff support and assistance.
Location
8.5/10Convenient location near important sites.
Room Quality
7/10Concerns about noise and room layout.
Amenities
7.5/10Some amenities are available, but with reliability issues.
Value for Money
7.5/10Good value given the location, but some complaints about furnishings.
Food and Beverage
6.5/10Issues with food smells and quality noted.
Overall Experience
7.5/10Overall good experiences despite some issues.