Plaza Costanera
Plaza Costanera, Puerto Aysén, Provincia de Aysén, Chile- Park
English
Hotels in Puerto Aisén9.1Exceptional(73 reviews) 
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Gran Hotel Aysen
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About this hotel
Luxurious Accommodation
Gran Hotel Aysen in Puerto Aisén offers elegant rooms and family-friendly suites, ensuring a comfortable stay for all guests.
Exceptional Dining Experience
Indulge in a culinary journey at the hotel's restaurant, serving delectable dishes that cater to every palate. Room service is also available for those who prefer dining in the comfort of their room.
Convenient Amenities
Enjoy the convenience of a 24-hour front desk, free WiFi throughout the property, and a cozy bar to unwind after a day of exploration.
Experience the epitome of comfort and hospitality at Gran Hotel Aysen. Book your stay now for an unforgettable getaway.
Nearby Attractions
Plaza Costanera
Plaza Costanera, Puerto Aysén, Provincia de Aysén, Chile- Park
Sitio de Memoria Cuartel N°2 de Carabineros de Aysén
Sitio de Memoria Cuartel N°2 de Carabineros de Aysén, Francisco Mozo, 600 0000 Puerto Aysén, Chile- Memorial
Ancla
Ancla, Esmeralda, 600 0000 Puerto Aysén, Chile- Memorial
Plaza de Armas Puerto Aysén
Plaza de Armas Puerto Aysén, Ribera Sur, Puerto Aysén, Provincia de Aysén, Chile- Park
Arturo Prat
Arturo Prat, Esmeralda, 600 0000 Puerto Aysén, Chile- Public Art
Mate Gigante
Mate Gigante, Esmeralda, 600 0000 Puerto Aysén, Chile- Attraction
Teniente Vidal
Teniente Vidal, Sargento Aldea, 600 0000 Puerto Aysén, Chile- Public Art
Bernardo O'Higgins
Bernardo O'Higgins, Esmeralda, 600 0000 Puerto Aysén, Chile- Public Art
Parque Municipal
Parque Municipal, Ribera Sur, Puerto Aysén, Provincia de Aysén, Chile- Park
Oficina de Tierras y Colonización de Puerto Aysén
Oficina de Tierras y Colonización de Puerto Aysén, Bernardo O'Higgins 553, 600 0000 Puerto Aysén, Chile- Historic
- Building
Plaza Biblioteca
Plaza Biblioteca, Ribera Sur, Puerto Aysén, Provincia de Aysén, Chile- Park
Cerro Mirador
Cerro Mirador, Ribera Sur, Puerto Aysén, Provincia de Aysén, Chile- Park
Cerro Mirador
Cerro Mirador, Carrera, 600 0000 Puerto Aysén, Chile- Viewpoint
Totem Cerro Mirador
Totem Cerro Mirador, Lautaro, 600 0000 Puerto Aysén, Chile- Memorial
San Pedro
San Pedro, Carmen Colivoro Teca, 600 0000 Puerto Aysén, Chile- Memorial
Padre Antonio Ronchi
Padre Antonio Ronchi, Carmen Colivoro Teca, 600 0000 Puerto Aysén, Chile- Memorial
Recuerdo Víctimas del Terremoto de Aysén 2007
Recuerdo Víctimas del Terremoto de Aysén 2007, Carmen Colivoro Teca, 600 0000 Puerto Aysén, Chile- Memorial
Cruz Mayor
Cruz Mayor, Carmen Colivoro Teca, 600 0000 Puerto Aysén, Chile- Memorial
Parque Costanera Teniente Merino
Parque Costanera Teniente Merino, Ribera Sur, Puerto Aysén, Provincia de Aysén, Chile- Park
Ánimita Libertad y Justicia
Ánimita Libertad y Justicia, Teniente Merino, 600 0186 Puerto Aysén, Chile- Memorial
Plaza de las mujeres
Plaza de las mujeres, Ribera Sur, Puerto Aysén, Provincia de Aysén, Chile- Park
AYSÉN
AYSÉN, Alcalde Chindo Vera, 600 0186 Puerto Aysén, Chile- Memorial
El Pilchero
El Pilchero, Avenida Eusebio Ibar, 600 0186 Puerto Aysén, Chile- Memorial
Paseo Mahuén
Paseo Mahuén, Puerto Aysén, Provincia de Aysén, Chile- Park
Plaza de los Exploradores
Plaza de los Exploradores, Puerto Aysén, Provincia de Aysén, Chile- Park
Costanera Condell
Costanera Condell, Puerto Aysén, Provincia de Aysén, Chile- Park
Important Information
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Bar
Fax/photocopying
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Hot tub/Jacuzzi
Non-smoking throughout
Private parking
Private check-in/check-out
Daily housekeeping
Designated smoking area
Accessible parking
Concierge service
Special diet menus - on request
Wheelchair accessible
Kid meals
Toilet with grab rails
Lower bathroom sink
Public Bath
Higher level toilet
Wine/champagne
Coffee Shop on site
Fruits
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Face masks for guests available
24-hour security
Delivered food - securely covered
Thermometers for guests provided by property
Room Types
Double Room - Disability Access
Up to 2 guests20 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The double room offers air conditioning, a dining area, as well as a private bathroom featuring a bath or a shower. This double room features a wardrobe and a flat-screen TV. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
20 sqm
In-room amenities
TVAir conditioningDeskPrivate bathroomDining areaWardrobe or closetLinenClothes rackToilet paperAccessible by liftSmoke alarm
Double Room
Up to 2 guests22 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The double room offers air conditioning, a dining area, as well as a private bathroom featuring a bath or a shower. This double room features a wardrobe and a flat-screen TV. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
22 sqm
In-room amenities
TVAir conditioningDeskPrivate bathroomDining areaWardrobe or closetLinenClothes rackToilet paperAccessible by liftSmoke alarm
Double Room
Up to 2 guests23 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The double room features air conditioning and a dining area, as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
23 sqm
In-room amenities
TVAir conditioningDeskPrivate bathroomDining areaWardrobe or closetLinenClothes rackToilet paperAccessible by liftSmoke alarm
Twin Room
Up to 2 guests21 sqm2 Twin bed (90-130 cm wide)
The twin room provides air conditioning and a dining area, as well as a private bathroom featuring a bath or a shower. The unit offers 2 beds.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
21 sqm
In-room amenities
TVAir conditioningDeskPrivate bathroomDining areaWardrobe or closetLinenClothes rackToilet paperAccessible by liftSmoke alarm
Executive Suite
Up to 2 guests39 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This air-conditioned suite is consisted of of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower. This suite features a dining area, a wardrobe and a flat-screen TV. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
39 sqm
In-room amenities
TVAir conditioningDeskPrivate bathroomDining areaWardrobe or closetLinenClothes rackToilet paperAccessible by liftSmoke alarm
Single Room
Up to 1 guests15 sqmTwin bed (90-130 cm wide)
The unit has 1 bed.
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
15 sqm
In-room amenities
Smoke alarm
Double Room
Up to 2 guests26 sqmDouble bed (131-150 cm wide)
The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
26 sqm
In-room amenities
Smoke alarm
Comfort Triple Room
Up to 3 guests25 sqmTwin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
The triple room offers a dining area, a wardrobe, as well as a private bathroom boasting a bath or a shower. This triple room features a flat-screen TV. The unit has 2 beds.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
25 sqm
In-room amenities
TVDeskPrivate bathroomDining areaWardrobe or closetLinenClothes rackToilet paperAccessible by liftSmoke alarm
Triple Room
Up to 3 guests25 sqm3 Twin bed (90-130 cm wide)
The triple room features air conditioning, a dining area, as well as a private bathroom boasting a bath or a shower. This triple room offers a wardrobe and a flat-screen TV. The unit has 3 beds.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
3 Twin bed (90-130 cm wide)
Room details
25 sqm
In-room amenities
TVAir conditioningDeskPrivate bathroomDining areaWardrobe or closetLinenClothes rackToilet paperAccessible by liftSmoke alarm
Twin Room
Up to 2 guests22 sqmDouble bed (131-150 cm wide)
The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
22 sqm
In-room amenities
Smoke alarm
Comfort Triple Room
Up to 3 guests26 sqmTwin bed (90-130 cm wide), Double bed (131-150 cm wide)
The unit has 2 beds.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
26 sqm
In-room amenities
Smoke alarm
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(73 total)
Provider-sourced guest reviews.
7/10
Reviewed Jun 1, 2026FANTASTICO
NADA
9/10
Reviewed Apr 28, 2026Tudo foi muito bom, nada a reclamar, mas o atendimento foi excelente.
10/10
Reviewed Apr 16, 2026muy bien el desayuno. buen restaurant con carta variada y muy buena calidad. No hace falta moverse del hotel.
8/10
Reviewed Apr 13, 2026Buena ubicación, limpieza , las cosas estaban en general en buenas condiciones, buena calefacción la verdad volveria , además de las opciones que se encuentra en Puerto Aysén sin duda es la mejor.
Puede tener algunas amenidades, un jacuzzi o una tinaja serían interesantes, al igual que un GYM con lo básico, en mi caso yo entrego con regularidad.
10/10
Reviewed Mar 25, 2026El restaurant y su personal
Me salió agua fria el primer dia
9/10
Reviewed Mar 24, 2026Todos
10/10
Reviewed Mar 20, 2026Falta lamparas velador
10/10
Reviewed Mar 19, 2026Todo
8/10
Reviewed Mar 13, 2026Tranquilo todo muy limpio
La TV debería ser un poco más Grande
9/10
Reviewed Mar 8, 2026limpio , buen estacionamiento , personal muy amable
falta una escobilla para limpia el inodoro
6/10
Reviewed Mar 6, 2026Location, parking, staff very helpful, quiet.
Breakfast was bad. Room was ground floor , smelly, next to road, no mini fridge. Bad value for money.
9/10
Reviewed Mar 5, 2026La limpieza, comodidad y ubicación. La excelente comida del restaurante.
La falta de información turística. Puerto Aysen y sus alrededores son muy bellos. Tener la información de cómo ir a las termas Aguas Calientes Pérez es un oportunidad. Tener un lugar con información en el hall sería fabuloso.
8/10
Reviewed Feb 27, 2026Service beim Frühstück nicht besonders pro-aktiv
10/10
Reviewed Feb 26, 2026Todo
Un tanto frío la ambientación
8/10
Reviewed Feb 24, 2026Buenas había
La demorada en servicio de comidas en el restaurante
7/10
Reviewed Feb 23, 2026El Hotel esta en muy buenas condiciones y en general en ambiente es muy bueno
Precio El valor cobrado fue superior al valor publicado en meson Restaurant El personal del restuarant poco amable La musica es muy fuerte y no adecuada para un restaurant Baño El baño estaba mal hecho el aseo Es muy incomodo para la ducha Recepción En la noche se escucha al recepcionista con su telefono cuando ve videso a pone musica desde el 2° piso
8/10
Reviewed Feb 14, 2026Comodidad habitaciones
10/10
Reviewed Feb 11, 2026Todo exelente
Todo me gustó
10/10
Reviewed Feb 10, 2026Muy amable el personal. Todo estupendo.
10/10
Reviewed Jan 30, 2026Impeccable
10/10
Reviewed Jan 27, 2026Grand confort de la chambre. Très bonne literie et bonne douche. Parking privé, personnel attentionné et charmant Bon petit déjeuner
8/10
Reviewed Jan 26, 2026Camas y ducha
Tema de tv..hay que conectarse a plataformas digitales para ver televisión ya sea nacional o internacional
10/10
Reviewed Jan 24, 2026Todo muy lindo y comodo.
Nada
10/10
Reviewed Jan 24, 2026La atención del personal
7/10
Reviewed Jan 19, 2026Tarde para quien tiene que salir temprano por trabajo
Aire acondicionado estaba con problemas
10/10
Reviewed Jan 18, 2026Puerto Aysén is a city sorrounded by mountains and forests. I recommend visiting it.
9/10
Reviewed Jan 18, 2026Habitaciones cómodas Restaurante muy bien
Poca información turística
8/10
Reviewed Jan 11, 2026La cama y aseo muy bien.
Falta espejo y ganchos de ropa de calidad (no alambre) en la habitacional. La persona del desayuno debe mejorar el trato con los huéspedes.
10/10
Reviewed Jan 11, 2026Amabilidad del personal
9/10
Reviewed Jan 7, 2026comodidad de la pieza donde aloje
Sala de juegos junto a mi habitación, y hubo ruidos hasta tarde
10/10
Reviewed Jan 2, 2026atencion del personal muy buena, cama excelente. muy seguro.
no contaban con alternativas para personas con diferente alimentación. decoración habitación un poco pobre faltan mas detalles en la habitación, por ejemplo si somos dos personas por lo menos dos vasos. papelero para el escritorio. detalles de citófono
10/10
Reviewed Jan 1, 2026Excelente atención, y la comodidad 10 de 10 .
10/10
Reviewed Dec 27, 2025Todo muy limpio, cómodo. Excelente restaurant
Solo que Quizas hay partes que deben remodelar.
4/10
Reviewed Dec 21, 2025Desayuno muy pobre
El personal poco atento , y entragan información de pasajero a terceras personas
10/10
Reviewed Dec 21, 2025La infraestructura moderna cómoda , todo bello pero sobre todo recomendable incluso para alguien con conflictos con la limpieza extrema , María fue nuestra mucama y estaba todo impecable y maravilloso
Todo estaba perfecto
9/10
Reviewed Dec 7, 2025הכל היה בסדר גמור
9/10
Reviewed Dec 3, 2025la limpieza
falta mas iluminacion natural
7/10
Reviewed Nov 20, 2025La ubicación privilegiada y espacios comunes, la amabilidad del personal y la gastronomía.
La ubicación del aire acondicionado hace que mientras estás recostado te llegue en aire en la cara. Incluiría un basurero en la habitación y mejoraría el piso flotante desgastado en algunas áreas de tránsito. Recomendaría implementar prácticas de sustentabilidad como por ejemplo la frecuencia en el recambio de toallas, por la zona podrían implementar y certificar el Sello S de sustentabilidad turística de Sernatur.
5/10
Reviewed Nov 15, 2025Nada en especial
Camas súper chicas.
10/10
Reviewed Nov 15, 2025La disponibilidad de las personas en especial el equipo del Restaurante en especial Duzan, me ayudó con todas las preguntas y ayudas para encontrar opción libre de gluten.
5/10
Reviewed Oct 18, 2025Cercania al centro..
Al llegar a la habitación hay que encender equipo de calefacción.- Baño frio.. paño fijo ducha muy angosto; piso del baño queda todo mojado... poco eficiente equipo de ventilacion de vapor en el baño...
9/10
Reviewed Oct 16, 2025Tiene muy Bue Restaurante
5/10
Reviewed Apr 6, 2024New hotel and room big and nice.
Staff members were outside my room window talking so loudly it woke me up. They were absolutely clueless. It was 1 or 2 in the morning. I had to open my window and ask them to take it somewhere else and they look surprised and no apology. The location is not in a nice area of town but i think they are trying to improve the area and update it.
10/10
Reviewed Dec 14, 2023Everything was new, clean, and spacious
The bathroom was spacious, but lacked shelves or furniture to keep things in place. The finishes in both the room and the bathroom were of top quality
9/10
Reviewed Feb 10, 2023Location and staff were great! Ate at the restaurant which was also great!
We couldn't get our Apple devices to charge in the room, even with adapter for Chile outlets (which the front desk kindly loaned us). Not sure whose problem that was. Not many outlets to choose from and not in convenient places. We survived.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Cleanliness
- •Service
- •Location
Areas to consider
- •Room Quality
- •Value for Money
- •Food Quality
Cleanliness
9.43/10Guests praised the cleanliness and comfort of the rooms.
Service
9.9/10Excellent and attentive service from the staff, particularly in the restaurant.
Location
9.44/10Great location near the center, though with some minor issues regarding air conditioning.
Room Quality
8.39/10Room quality mentioned as needing improvement, such as better decor and amenities.
Amenities
8.92/10Standard quality for this hotel tier; good restaurant but lacking in some room features.
Value for Money
8.38/10Perceived as lacking value due to extra charges; beds noted as small.
Food and Beverage
8.93/10Food quality generally praised, but the breakfast was described as poor.
Overall Experience
9.4/10Overall positive experience with a few areas for improvement noted.