8/10
Reviewed Sep 17, 2026The location is close to amenities.
The cleaning lady refused to change the linen after the first night. She said it is not changed on a daily basis.
English
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About this hotel
Modern Accommodations
SUN1 Richards Bay provides comfortable air-conditioned rooms, ensuring a relaxing stay for guests. Located conveniently near Boardwalk Inkwazi Shopping Centre and Enseleni Nature Reserve, the hotel offers easy access to local attractions.
Helpful Reception
The attentive reception staff at SUN1 Richards Bay are ready to assist guests with valuable tips and information about the area. Guests can rely on their expertise to plan memorable outings and make the most of their stay.
Proximity to Key Locations
With prominent landmarks like Lake Mzingazi, Meer n See Shopping Centre, and Richards Bay Campus University of Zululand just a short distance away, SUN1 Richards Bay offers a prime location for both leisure and business travelers.
Book your stay at SUN1 Richards Bay now for a delightful and convenient experience.
Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Stay Details
Check-in from
02:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Garden
Private parking
Daily housekeeping
Accessible parking
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
24-hour security
Security alarm
Room Types
Standard Triple Room
Up to 3 guests6 sqmDouble bed (131-150 cm wide), Bunk bed (Variable Size)
This triple room provides air conditioning, a flat-screen TV and garden views. The unit offers 2 beds.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Double bed (131-150 cm wide), Bunk bed (Variable Size)
Room details
6 sqm
Garden View
In-room amenities
ShowerTVAir conditioningToiletToilet paperKey card accessSingle-room air conditioning for guest accommodationHand sanitiser
Standard Triple Room
Up to 3 guests6 sqmDouble bed (131-150 cm wide), Bunk bed (Variable Size)
This triple room features air conditioning and a flat-screen TV. The unit has 2 beds.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Double bed (131-150 cm wide), Bunk bed (Variable Size)
Room details
6 sqm
In-room amenities
ShowerTVAir conditioningToiletToilet paperKey card accessSingle-room air conditioning for guest accommodationHand sanitiser
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(2,070 total)
Provider-sourced guest reviews.
10/10
Reviewed Sep 15, 2026Everything
Nothing
6/10
Reviewed Sep 15, 2026Parking is good stuff also good and the place is clean
Bathroom uncomfortable and small
5/10
Reviewed Sep 14, 2026It’s close to town..it’s quite and clean
The bathroom setup
1/10
Reviewed Sep 12, 2026Nothing the receptionist an Indian lady was very rude to us.I'll never again be there
Rude receptionist,who was not willing to help us.
1/10
Reviewed Sep 12, 2026It is clean
Please provide us with soap and tea materials in the rooms
7/10
Reviewed Sep 10, 2026The location and the room was very clean
The rooms are too small
5/10
Reviewed Sep 9, 2026The staff is pleasant and accomodating The location and safety is excellent The rooms bed and linen are comfortable
There is mold in the bathroom which is very dangerous
3/10
Reviewed Sep 8, 2026Next to shopping mall
Noise, toilets and showers very bad I felt like I’m in jail, carpet smell was not good, TV they need to improve and add more entertaining channels
3/10
Reviewed Sep 8, 2026Nothing I liked
The lighting, bathroom was dirty
7/10
Reviewed Sep 8, 2026Coffee was catered through out the stay
Most hotels provide bar soaps and condoms which it didn’t provide.
10/10
Reviewed Sep 6, 2026Room set up
Bathroom
10/10
Reviewed Sep 6, 2026It's peaceful
8/10
Reviewed Sep 5, 2026I liked everything
The noise level from the opposite room was extremely annoying, especially at night.
4/10
Reviewed Sep 2, 2026Nothing
Everthing
8/10
Reviewed Sep 1, 2026Location
The bathroom
4/10
Reviewed Aug 31, 2026Location was perfect
The room was too small not comfortable at all , and the i dea of having another bed above the head side I didn’t like it
10/10
Reviewed Aug 31, 2026The location was very convenient for us convenient we were traveling to attend the wedding and needed a place to take a bath and change.
Everything was good
10/10
Reviewed Aug 30, 2026Clean sheets
Shelter for the cars
10/10
Reviewed Aug 29, 2026It was descent and clean
Nothing
5/10
Reviewed Aug 27, 2026Room was clean and neat
Bed was not comfortable at all
2/10
Reviewed Aug 26, 2026Location
A lot of noise
7/10
Reviewed Aug 24, 2026GREAT STAFF!!
I personally think if they could somehow work breakfast into the stay or vending machines for those late night snackers and some cooldrinks, waters etc..., but overall, it was all great
7/10
Reviewed Aug 23, 2026The staff is kind the environment is beautiful and nearby to everything.
Just wish there was snacks and beverages like a variety of drinks. But overall good
5/10
Reviewed Aug 23, 2026Location is fine
None
6/10
Reviewed Aug 16, 2026It is in a good location
Double bank beds
9/10
Reviewed Aug 16, 2026The toilet and shower cubicle is far too small especially for a larger figure. The entire toilet gets wet when having a shower.
1/10
Reviewed Aug 11, 2026entrance gate take time to open, the waiting period for the gate opening is too long
5/10
Reviewed Aug 11, 2026Was not happy
No
2/10
Reviewed Aug 7, 2026Nothing
Bathroom and the bed.
3/10
Reviewed Aug 6, 2026Nothing
The old dogs blankets
7/10
Reviewed Aug 5, 2026You have fantastic staff Very very accommodating. We come there so often they make us feel like family Michael Rene Sne Nkhosi Thanku very much guys Very secure and private
For our last visit there was a group of school kids that kept us up But the staff dealt with it the following night
3/10
Reviewed Aug 4, 2026I liked absolutely nothing about it.
The bunk bed is really unnecessary, old TV, the sink next to the bed? A No No from me. The toilet and the shower are literally one thing? No No.
8/10
Reviewed Aug 3, 2026Cleanliness, staff attirude was perfect from security,cleaners and receptionist...I was amazed
Your TV, Bathroom lacked cleaning brush for toilet seat, and having to go reception to ask for iron..it was just small things
10/10
Reviewed Jul 23, 2026Given the choice to select either ground or upper room
Main light had problems in such a way that it ended up not working, however the bathroom one came to the rescue
10/10
Reviewed Jul 21, 2026Location and parking
Bunker bads
5/10
Reviewed Jul 21, 2026Rooms were 100% clean
The disturbance from other guests throughout the night for 2 days,we couldn't sleep at all because they were knocking and singing.Ut was horrible.
3/10
Reviewed Jul 18, 2026Nothing
The room was too small
10/10
Reviewed Jul 17, 2026The staff
10/10
Reviewed Jul 16, 2026Bedroom
TV. Please improve your channels. Add more new channels
10/10
Reviewed Jul 16, 2026The staff
The blanket on the bunk bed
7/10
Reviewed Jul 13, 2026Hotel good i visited 4times its good and its affordable
10/10
Reviewed Jul 12, 2026The fact that we can smoke in room, for the smokers out there.
Also the room has heater
8/10
Reviewed Jul 12, 2026The Location
8/10
Reviewed Jul 10, 2026In a quiet area, bed and bedding comfortable and friendly staff. Keep it up
Your toilet was clean, but the toilet system had a bad odour, especially when I flush. Air-conditioning don't have a remote control Otherwise all was good
2/10
Reviewed Jul 7, 2026Easy to access, professional.
There is no plates, no microwave, no aircon, no spoons, not even small bar fridge
7/10
Reviewed Jul 6, 2026N/a
Old model
4/10
Reviewed Jul 6, 2026Very far with room
Room is too small and no bar Fridge
8/10
Reviewed Jul 6, 2026It had smoking rooms and clean and friendly staff
Need more TV channels
6/10
Reviewed Jul 3, 2026It was clean , everything was clean
The bed on top is very unsafe because it kept on hitting me. I feel like the top corner is very dangerous
10/10
Reviewed Jul 1, 2026Everything is good except the ones I will mention below.
Poor wifi No Dstv channels if they might be added it can be good. No microwaves and tea inside our rooms Small Paper cups
8/10
Reviewed Jun 30, 2026B
the 🛏️
9/10
Reviewed Jun 29, 2026Everything
Please try to add fridge and kettle in our room because we like tea
10/10
Reviewed Jun 29, 2026EVERYTHING WAS EXCELLENT, FROM THE RECEPTION THE MAN WHO SERVED US GAVE US AN EXCELLENT CUSTOMER SERVICE, WITH A BIG SMILE AND WILLINGLY TO ASSIST US , FLOOR AND THE ROOM WAS VERY CLEAN , ACTUALLY EVERYTHING WAS PERFECT,WE REALLY ENJOYED OUR STAY
WE LOVED EVERYTHING
8/10
Reviewed Jun 28, 2026I liked how clean the room was, the bed was really comfortable and friendly staff at reception.
The room was great but we could hear a noise from the hallway.
5/10
Reviewed Jun 27, 2026Leaking plumbing and stinky on the carpet from leaking tap
8/10
Reviewed Jun 22, 2026Never had breakfast but the staff was friendly
There was no dustbin inside the room
5/10
Reviewed Jun 19, 2026The bathroom space is too tiny it doesn’t accommodate bigger people. My son is built big and the bathroom space wasn’t big enough
9/10
Reviewed Jun 15, 2026Cheap. Free wifi.
OpenView, no DSTV
1/10
Reviewed Jun 14, 2026Ideal location
Noise - checking in primary school kids who were noisy and running around the hotel the whole night and disturbing other guests.
10/10
Reviewed Jun 12, 2026Was good dear
Is next to shopping center
8/10
Reviewed Jun 10, 2026The TV wasn't working 100%, I mean, was limited channels
7/10
Reviewed Jun 9, 2026Nice n quiet
No fridge
7/10
Reviewed Jun 8, 2026It has a fridge now
No dstv
6/10
Reviewed Jun 7, 2026Very peaceful
The bed in room 108 Naah 💔 the bed is not in a good condition for someone to sleep in n the aircon works well but it makes too much noise
10/10
Reviewed Jun 5, 2026Cleaness
TV
8/10
Reviewed Jun 4, 2026Good proximity to shopping center
10/10
Reviewed Jun 1, 2026Convenience. Closer to everything.
Showers are quite small
9/10
Reviewed May 31, 2026Near town
The bed need to put new one take out the third bed is not comfortable to sleep while the bunk bed on top it's will be better if you can fold it.
5/10
Reviewed May 30, 2026Location Beds
No coffee... They lied they have coffee, I had to beg the receptionist for hot water... He said the machine is broken... I wish the had a microwave in rooms and kettle..... They lied about coffee... So shameless
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Friendly staff
- •Great location
Areas to consider
- •Cleanliness issues
- •Limited amenities
Cleanliness
6.55/10Multiple mentions of dirt and cockroaches in the rooms.
Service
8.55/10Many reviews highlight friendliness and accommodating staff.
Location
8.55/10Consistently praised for being in a convenient area.
Room Quality
6.55/10Issues with comfort, noise, and small sizes noted.
Amenities
6.55/10Complaints about lack of basic amenities like bar fridges.
Value for Money
8.05/10Considered affordable with some good qualities.
Food and Beverage
6.05/10Need for better options was expressed, especially for breakfast.
Overall Experience
7.55/10Mixed feelings with some positive aspects but significant issues as well.