Nu Melati Hotel vs Similar Hotels

Standard quality for this hotel tier.

Mixed feedback: many guests enjoyed clean, spacious rooms, comfortable beds and good air-conditioning, but others experienced leaks, being moved to smaller rooms and occasional poor cleaning.

Comments indicated older rooms and issues with maintenance and noise negatively affected the quality.

Room quality varied, with mentions of being outdated and small.

Standard quality for this hotel tier.

Multiple reviews report cleanliness problems: ants and cockroaches, bad smells in rooms, stains on bedding/towels, dirty toilet bowls and occasional leaks — cleanliness is a notable weakness.

Several reviews noted issues with cleanliness, including not clean beds and concerns about room tidiness.

Multiple guests reported cleanliness issues, particularly in bathrooms.

The location is perfect.

Consistently praised: right in the heart of Pantai Cenang/opposite main Cenang beach, walking distance to restaurants, shops, duty-free and nightlife — the hotel's strongest asset.

Multiple reviews praised the convenient and excellent location very positively.

The location was frequently praised for its proximity to the beach and markets.

The owners are really helpful and friendly.

Staff are frequently described as friendly, helpful and cordial; guests appreciated assistance and hospitality despite some maintenance/service gaps (e.g., noisy/unserviced AC).

Staff received positive mentions for friendliness and helpfulness, despite some comments detailing disruptions.

Service was generally described as friendly, though there were some reports of unhelpful staff.

Standard quality for this hotel tier.

Limited mentions; guests suggest improving breakfast/menu. No strong positive F&B feedback, so score reflects modest satisfaction with room for improvement.

Breakfast received positive mentions, suggesting satisfaction with food offerings.

Food quality received mixed reviews, with some wanting improvements.

The pool was great.

Amenities are basic: some in-room extras (iron, kettle) but lacking broader facilities (no pool, limited toiletries, few on-site services) and several guests noted 'no facilities' or very basic provisions.

Amenities were mentioned as lacking; no irons available, and some minor services unsatisfactory.

Amenities were described as basic and in need of refurbishment.

Rapporto qualità prezzo.

Frequently described as cheap and good value for the price — guests recommend it for budget-conscious travellers seeking a convenient location.

Some guests felt the hotel did not provide value for money given the quality of the rooms.

Generally seen as good value, but with some concerns regarding quality.