Urban Inn, SP Saujana vs Similar Hotels

Rooms are spacious but have mixed reviews on cleanliness and other aspects.

Room quality was mixed; some found comfort while others mentioned outdated furnishings and issues.

Issues with bed comfort, low bed height, and noise complaints.

Several guests mentioned cleanliness issues and unpleasant odors.

Cleanliness was noted as impressive by some but criticized for issues like dirty feet after walking around.

Several complaints about cleanliness including cockroaches, spiders, and bed bugs.

Conveniently located near the city center, but access can be challenging for some.

Location is conveniently accessible to malls and restaurants, positively mentioned in reviews.

Good location with many food options available nearby.

Staff were frequently described as friendly and helpful.

Staff friendliness mentioned, but overall service was lacking due to unprofessional behavior.

Staff soft spoken, providing a positive interaction.

No specific feedback on food; typically standard for this hotel tier.

Proximity to eating establishments noted positively.

Breakfast issue noted; overall experience of food lacking.

Amenities are available but include disposable towels that were not well received.

Basic amenities available, but significant drawbacks like no free parking and no laundry bags.

Shower broken and various equipment issues.

Guests felt it offered decent value considering the location and services.

Value perceived as fair; some found the pricing reasonable despite issues.

Budget hotel with good conditions in general.