Hotel Ashrey

Good property to stay near railway station. Staff was helpful and welcoming.

Needs some improvement in cleanliness .

Cleanliness

Checking staff was rude…also in pics rooms look lot bigger

Location was gd

Rooms should have a face-lift for interiors

Location

In room service

Room and location is good

Food According to hotel reputation food not good.

room was not at all clean ..linens were changed when asked for , tables dirty, dirty dustbin infact tobacco spitting bucket inside room

Very comfortable stay, great ambiance, great theme, the reception area was so beautifully decorated with antiques, they helped us with early check-in which was really helpful as we travelled the whole night for our staycation, very good highly recommended.

Location

Hygein, room service , timely response of hotel staff

Hotel alot me the room far from entrance. Bcz i had a child thats why i faced a problem ,

There is an inhouse restaurant which is quite ok. There is an assorted memorabilia/displays of old articles at the restaurant and lobby area which is interesting to look at. Location in in city centre.

Toilet in the room was broken....

The location is good. Awesome staff

They initially called and confirmed our arrival, which was reassuring. However, our first day didn’t go smoothly as our flight was delayed by about three hours due to bad weather. Despite our late arrival at midnight, the hotel still provided us with rooms. Unfortunately, the kitchen was closed by then, so we had to order food from outside. I had sent a WhatsApp message informing them about the delay and requesting them to save some food for us, but I believe they don’t actively use WhatsApp on that number, so the message wasn’t seen. Otherwise, I’m confident they would have made arrangements. The room we were given on the first night was not up to the mark—neither comfortable nor well-maintained. I requested an extra mattress, but it wasn’t provided, which was disappointing. At one point, I even considered switching to another hotel the next day. Thankfully, on the second day, we were moved to the room that was originally booked for us—and it was perfect. Spacious, clean, and very comfortable. We all loved it, and the positive experience from the second day completely made up for the rough start. The food was decent, and the room service was good. Overall, our stay turned out to be a good one, and we would be happy to stay here again in the future. We would also recommend this hotel to others.

No extra mattress was provided, and the room we had originally booked was not available

The room was spacious and clean with all basic amenities. We were provided with towels on request.

The electric kettle was not there in the room. On request the same was provided but it was not cleaned and there were remnants of boiled/ bunt milk inside.

Location and staff behaviour.

Nothing in particular.

No idea but staff is good

Bathroom door latch is rigid not user friendly Bad odour inside room need ventilation Bad odour inside bathroom need ventilation No ac remote only window ac is working Tv remote is not working as desired

Good location had a comfortable stay.

Perfect location if you need to catch an early morning train.

Almost everything other than location

Oks

Room arrangement Ventilation

Nice, clean, comfortable room with very cooperative and helpful staff.

Room is spacious, well maintained and worth the money.

Very good ambience and helpful staff ...book your stay here.

The big and comfortable rooms, cleanliness, the minimal decor and saftey

Food services slow with breakfast less breakfast options

The location was superb, just 5 mins from Dehradun railway station. The in-house restaurant provides a good dining option, the taste is very good.

Beware of mosquitoes. There is an army of them in the dining hall and play area. So, even though there were a few games in the play area, and some antique items, the mosquitoes did not allow us to look into these. The staff members were a perfect example of keeping mouth shut....they did not know how to laugh or greet boarders. They did their job, but it felt that they were being forced to do these. A little smiley face would be really helpful. :)

The reception support was good. Kind staff. Very cooperative. Nice location very near walkable to the DDN railway station. AC fans bed all good.

Room service not good. The staff even after requests to clean the dining table after dinner did not clean it. I had to manage clean it myself with whatever tissue papers and water I had brought from outside. WiFi was weak. No dustbin side the room there was a common dustbin in common area of the floor.

The Hotel is located in the center of the city which is a good point. Staff is also very supportive. The rooms are well maintained, neat and clean with proper ventilation with full of comfort. I love the ambience and unique retro decoration of the Hotel. Food is also delicious and economical. I had a great stay over there and impressed by their services.

Room service and food quality, taste is exceptionally good .

The rooms in the photos and not in real life it was opposite in the photos it is very good but in the real time it was very bad,the toilet was not good and the room bedsheets where not good

It was a perfect stay.we stayed with family (2 boys) for 2 nights. the boys enjoyed the vintage collections and games a lot during the spare time .

Location

Ok for a day

Very comfortable rooms and delicious food. Specifically the staff is very helpful 🤗

All good.

nothing service very slow bad facility

Service and Behaviour

Nothing

Towel not wash room is dirty washroom is very dirty and wash baison have not hot water bedsheet not clear

We are not going again this property

Outstanding

Everything good, my wife stayed two nights, feel safe

Not provide by hotel

Service as well cleanest

Good location. Courteous staff.

The hotel was very nice and very good staff ,they even had a bonfire for the winter nights .

The hotel was a little overpriced , because the room was a little small

The room was spacious and very close to train station. The staff is very helpful and arranged an early morning drop to the station.

Access to first floor is through stairs. It is a bit inconvenient if you have heavy luggage.

Excellent hotel. Specially the exceptional antique collection which is really a good attraction of hotel. So many historical antiques are there and maintain with proper preserve. Hotel rooms are also very good.

Hotel staff were very polite, decent and helpful. I was travelling with my dog. They did everything possible they can do to get comfortable stay for my dog along with my whole family. I would definitely stay again if if visit there. Their food was awesome too

It would be extreme if i say nothing but that’s true they made it possible. There is nothing I didn’t liked.

with restaurant facilities

Location - near to railway and bus stand

Ambience,,, antique collections..hotel facilities...staff behaviour...