Diamond Hotel

Did not eat breakfast. Restaurant food is average though service is good. There are many spots in the area for meals.

Tea service was awful. Tasted bad and was not sufficient quantity. This was a disappointment.

Usmevava privetiva recepce snazici se nam pomoci kdykoliv bylo potreba. Vyborne vybavane pokoje... jako na obrazku. Snidane v indickem stylu nezklamala.

Wifi. Pripojit sel vzdy jen jeden pristroj (byli jsme 4 osoby) a i na nem neslo prejit na nektere evropske weby.

Location

Ambiance& Infrastructure

Location

Cleanliness, supportive staff and food was extremely good

Nothing

Friendly Staff and Convenient Location.

The bed was a little too firm for my personal preference.

Ambiance

All good. Food was excellent

Suggestion to provide hand-wash and room fresheners in bathrooms

Comfortable

I got what I paid for

Moderny mensi hotel v centre Varanasii s primeranou cenou. Cisty, vsetko funkcne, dobra restauracia priamo v hoteli. Ubytovali by sme sa tu znovu. (ziadny problem aj pre EU standard).

V niektorych izbach bolo citit cigaretovy dym.

Price are high , food is not that great and price is very high

Location, staff behavior, cleaning, food dinner

Breakfast, need some attention

Great proximity

It is an ok hotel to stay for a couple of nights. They can use a bit of refreshing when comes to bathrooms and furniture Very good food at the hotel’s restaurant. Vijay was very sweet and he knowledgeable, helping us with all requests

Old bathrooms and furniture

Good service. Friendly staff

Nothing

Excellent location. Spacious rooms and lobby. We travelled with elders and all facilities were excellent, prompt room service, great breakfast, one of the best multi cuisine restaurants in the city.

Großes komfortables Zimmer, sauberes modernes Bad, freundliches Personal. Die Lage bedingt Ricksha Transporte, die aber vor der Tür warten ( Einheitspreis 100 r)

Für Europäer vielleicht etwas zu langsame Bedingung im Restaurant. Das Abendessen war von mäßiger Qualität ( Knochenbruchstücke im Fleischgericht), das Frühstück war deutlich besser.

breakfast very average.no facility for driver stay.one has to book seoerate room for drivers.cleanliness is average and the staff behaviour at restaurant is very rude.it seems that they are favoring you while serving dinner

as above

Had a good stay. All services and staff were excellent. Will visit again. Keep it up

All good so far

Location

The air conditioner did not cool or supply air, although it made a lot of noise.

Great restaurant on the ground floor with good selection of items for breakfast (many Indian breakfast items, fruit), a different selection every morning. Friendly staff. A Spencer store next door, very convenient.

Perhaps a bit pricey compared to other hotels I stayed in in India.

Lo unico positivo es que el hotel tiene agua caliente y buen baño, completo.

Limpieza no, TV no funcionaba, muy ruidosos a la mañana, y el desayuno deberian pensar mas en el turismo internacional, mas variedad de productos.

Friendly staff, always smiling and ready to help.

Tutto perfetto servizi eccelette camere pulite personale gentile e disponibili Ashwani molto disponibile comportamento eccellente .ristorante ben fornito di cibi ottimi.

Tutto

Location good, breakfast nice. Nice, clean and cozy hotel.

Food

Needs better amenities and toilets at common place old constructions

Extremely courteous behavior of the staff. Prompt service.

The tariff for foods is a little on the higher side.

Hotel très bruyant ( extérieur et couloirs ), chambre non insonorisée

The quality of food is excellent and never disappointed

The staff behavior is sometimes that like of a Dharmashala( non smily zero expression) The price of bottled water very high somewhere near 80/90 per lit. We stayed for three days at 43degree temp. Imagine if you have to buy the water at this price

Everything is fine, the price is a bit high. The staff members are cordial and take care of every need of the guests perfectly.

Pricing is a bit higher

Location

Location, Courteous staff.

Takes longer than usual time when you order food.

Good

NA

Everything was good.

Communication was an issue. I couldn't reply back on the email received (non-reply id). The phone number mentioned on the booking is not working. The hotel felt over-priced

I did not take breakfast. The hotel is suitable for a comfortable stay and located centrally. Reachability of temples is good. Car parking is available. Courtious staff

slightly priced high

Everything was perfect. Very friendly staff

Services and ambience

Clean and renovated

Slow internet and slow room service

It was a bad experience for my parents.They were denied breakfast initially despite booking breakfast in the package due to the mismanagement and confusion from the staff who did the bookings. This caused a lot of inconvenience for my parents . Later on they apologized but damage was already done .I am not visiting this hotel again.

I did not take breakfast , but the general ambience, cleanliness were all very well kept. Staff members had an excellent sense of gratitude and calmness. I wish them success from all zones and bless all staff member of over 4.5 decades of immaculate service.

Excellent customer service. Ajay Kumar and Manish Gupta at the front desk were exceptional and very helpful.

The bathroom facilities needs improvement.

Good room and facilities

Good

Location and services very good.

N/a

The location of the Hotel.

The cost of the room considering the facilities. Plus for a room of 6.5k a day breakfast was not included.

The staff was really very courteous and helped us with each request. The food was also amazing and we really had an amazing time there. The location is also perfect as all major points are nearby. Rooms are clean, room service is also exceptional.

Bathroom was poorly maintained. Crockery was broken

Location

Location are very good

Parking area are in sun light.No any big tree in this area.

services could have been better

The hotel serves a mixed cuisine of Veg and Non-Veg dishes. Since we were pure vegetarians we preferred not to eat in the hotel. We ate Kerala Cafe and Bikanerwala which is very nearby.

The hotel called and threatened to cancel the booking 2 days before the Booking.com day if we did not pay any advance. We refused and explained to them that this was not inline with Booking.com terms and conditions. They didn't seem to bother. Finally after much of persuasion they agreed to retain the booking. Housekeeping was not adequate. They did tidy the room well. However, missed on minor items like missing to replace the floor mats. As in any tourist serving hotel they did not subscribe for the TV Channels until we insisted on. Location is a bit away from the Ghats. However, this was by our choice also.