Villa Serenité

Everything. We loved Kristelle who took good care of us. She was so friendly and helpful. The house was amazing

Liked everything

La maison est magnifique , la Présence de Kristelle qui fait tout pour nous faciliter la vie , nous prépare de délicieux repas . Lieu tres apaisant .

Rien

Expérience extra ordinaire à la villa Serenité La villa est un petit paradis terrestre Chambre suite immense nickel ! Un salon magnifique ouvert sur la terrasse la piscine et le jardin On recommande la baignade au milieu des arbres exotiques avec lumière incroyable à l heure du couchant Et merci à Christelle pour son accueil sa super cuisine locale , petit dejeuner royal avec crêpes et assiettes de fruits

Tout était parfait

The villa is beautiful and it exceeded our expectations! The pictures don't capture how nice the villa is. It was very comfortable, and we would definitely return again. Kristelle, who looked after us, was so warm and welcoming. The villa is situated in the resort of Sofitel Bel Ombre, so we had access to Sofitel's facilities and grounds. Sofitel is absolutely gorgeous from a nature perspective, and by far my favourite resort in Mauritius. The villa is a short (and beautiful) walk to the beach, although, it has such a fantastic pool, that we didn't feel the need to go to the beach! I could see it had recently undergone a renovation and it looked good :) And the villas literally has its own steam room and sauna!! (I thought it was the hotel's shared facilities). Big, beautiful garden. Nice and quiet. Would love to book again! The room with the bunk beds is great - it is actually more like a "small apartment", with 2 bedrooms, and a huge bathroom. Although the villa doesn't have a sea view, you can hear the waves, especially at night, which is a beautiful sound!

The description states there are 2 x bunk beds (implying it can sleep 4 people) but in fact, there is only one (can only sleep 2 people).

Wir waren beeindruckt von Christelles Freundlichkeit, Herzlichkeit und Aufmerksamkeit. Sie hat sich um alle Dinge gekümmert und phantastisches Frühstück und Abendessen serviert. Haus, Garten und Pool haben uns sehr gefallen.

Nous avons tout aimé.... Les chambres, le salon TV, le tres grand jardin, la possibilté de venir avec Orfee notre adorable berger blanc suisse, l'emplacement.... En vacances dans le sud, nous avons eu la chance pouvoir réserver cette villa, qui correspondait parfaitement à la description voir était mieux que sur les photos. L'accueil, l'omniprésence et la bienveillance de Kristelle a parfait notre séjour. En conclusion, nous reviendrons cela est certain...

The location of the villa is excellent within the grounds of a hotel whose facilities can be used and where the staff are very welcoming. The maid Christelle who looked after us for the duration of our stay, made us feel very comfortable and welcoming. She also cooked some delicious meals for us and did the grocery shopping. We were grateful to have her taking care of us.

The villa is in a desperate need of renovation. The rooms where our family stayed for a few days had issues with the toilets with the odour being felt in the rooms something which is not only unpleasant but potentially dangerous. Our room did not have such issues but the tv didn’t work, the shower got blocked and the toilet was unstable and wobbly. The pool was not clean when we arrived and we had to ask for it to be cleaned which took 3 days during which we were unable to use the pool. Overall we would not recommend it for the price it is being advertised at, unless the owner gets it renovated and these fundamental issues get fixed. In its current state the villa is highly overpriced compared to other properties in the area.

Sleeping area separate from the living room and kitchen. Villa very comfortable. Staff kind and helpful.

Lots of space, a beautiful pool and outside area, great location with good amenities close by. Fantastic housekeeper who looked after us so well and prepared us some delicious meals.

Really nice place to stay! The hostess of the house is very nice and an excellent cook! We highly recommend!

liked everything

Built with care. Nice set-up.

Not well maintained. Some things were falling apart, like door handles, slabs next to the pool and on the floor. Dishwasher not working. No dustpan to clean. No paper in the toilets. No shower gel or hand wash soap or dispenser. The tap of the bathtub was falling apart. There were noises from the water heater that prevented us to sleep one night. Internet was not working in the living room when we arrived. No water boiler (we were told it was broken but never got a new one). No electric plug adapter (we asked and got only one for 8 people). No washing detergent. More issues that I may have forgotten about. During our 5 nights stay the pool boy came only once to clean. The cleaning lady did not wait for our arrival (she texted that she was sick) and we did not have an introduction of the property. On another occasion she said she had to go to a cremation and cane at 11 am to clean. When we left she was not there to check the property.

The villa was amazing, a very large pool, great livingroom and a very nice host

Very spacious and beautiful sense of nature.

Bunk beds were uncomfortable and ended up sleeping on the couch.

The house is just AMAZING. Christell- the maid- is basically the best- keeps everything superclean, cooks delicious meal, she also worked as a manager for our dreams to realize : such as a swimming with whales and dolphins, massages, deep sea fishing trips etc.

I liked just everything.