Chillax Khaosok Hostel - SHA Certified

Die gebuchte Tour zum Nationalpark (Dort war alles super). Schöne + Saubere Zimmer am See

Das Hostel selbst stank und ich würde nicht empfehlen dort zu schlafen.

Lo único bueno de este alojamiento es la gestión tan buena que hacen para organizar la visita al parque nacional de Khao Sok, la estancia de una noche allí y el posterior transfer a tu siguiente destino (en nuestro caso, Koh Tao). Fuimos muy tranquilos porque ellos lo tenían todo muy atado, incluso se quedaron con nuestras maletas y al día siguiente ya estaban en el maletero del conductor que nos llevaría al Ferry.

En el hostel hay cucarachas tanto en las habitaciones como en las zonas comunes. El colchón está duro como una piedra.

We stayed here the night before the bungalows. Ideal location and the room was clean. They arranged onward transport for us after the floating bungalows which was very well organised .

Good to stay night before doing the Khao Sok National Park.

La pulizia, la posizione e i servizi

Great value for money , very clean , they organised our trip to khao sok which was a amazing experience

Staff were a bit off , almost like we should know what to do where to go. Door to the room didn’t 100% close so we did see a few bugs get in but not the end of the world

Il tour che offrono di una notte al Cheowan lake è pazzesco. Ottimo rapporto qualità prezzo. Ci hanno anche organizzato il transfer direttamente per koh tao

La struttura era essenziale, la pulizia rivedibile

Very helpful staff in regard to booking trip to national park. Comfy bed. Water provided in rooms

Our balcony looked directly onto someone else’s with the way the room positioned. Some ants in our room, nothing major though.

place looked pretty

is it also hostel so it was noisy even after 10pm

Good location, very clean and the shared bathrooms surprised me at how clean they were kept. We had a private room and the TV didn’t work but we didn’t care as we only stayed here one night for the national park floating bungalows. The staff were so helpful in organising the trip and our onwards transport from Khao Sok. I can’t reccomend enough :)

Nothing we didn’t like but make sure you message the property well before booking for bungalows as they are slow to reply and can get booked up!

It was so clean, such large rooms, great quality for money.

Nothing it was all perfect.

Bien ubicado, tenía aire acondicionado.

Publicidad engañosa, las fotos no se ajustan a la realidad: no había billar. La puerta del balcón no cerraba. Reservamos una habitación de 8 camas como aparece en la foto y era de 9 camas. En las camas encontramos cabello y varias hormigas. Además, el olor era muy desagradable y encontramos varias humedades en las paredes. El servicio en recepción fue bastante desagradable, tuvimos varios enfrentamientos verbales. Reservamos una actividad con 6 meses de antelación y al llegar al alojamiento nos recibieron con un incremento de precio sin aviso previo, con la excusa del incremento del precio de la gasolina. Estamos muy decepcionados tanto con el trato del personal, como con los servicios recibidos y las instalaciones. Estafa y experiencia no recomendable.

Friendly staff Organised Very clean A/C was good Had a drying rack outside for clothes!!!!

Bed was rock solid 😂 but didnt expect much with hostel

Hostel itself is basic, but has everything you need. Booked the khao sok floating bungalows through the which was an amazing experience.

Hostel is prima, heeft alles. Ook gratis drinkwater. Ik vond de coral cave tour top. Kijk het is basis en je moet niet veel luxe verwachten maar als je dat verwacht is het echt prima. De gids was goed en had goede humor.

De douches waren vies en de bedframes ook. Ik denk dat het misschien beter is om de nacht ervoor ergens anders te slapen als je wat meer comfort wilt. Er was 1 vrouw die heel onvriendelijk overkwam. De man was wel heel vriendelijk

Good hostel, able to keep our luggage here whilst we did our night on the Chaweng Lake, did have some ants in our room but that’s to be expected in this area.

Only trouble was when we were checking in we were quoted a certain price for the bungalow upgrade but when we arrived they told us a higher price. They said that they quoted us the wrong price in their original message to us and that we had to pay the higher price even though we were expecting the lower price and it was entirely their fault for misquote. The price difference was not the issue for us but the way they handled the situation as if we knew the higher price before booking we may have looked elsewhere, they were not lenient at all or apologetic. When we asked if we could pay the price they quoted us they said no, and said that if we didn’t pay the increased price then we would have to cancel the stays that we had pre booked at the hostel either side of the lake tour.

The Hallways were kept clean and is in a good place in the Khao Sok Village

-The room was covered in ants, along the walls, on the floor, and on the mattresses -The balcony door didn’t close all the way so anything could get it (it did) -No hot water in the shower

Nationalpark darüber buchen einfach

-Dusch und Klo Situation schwierig, da in einem Raum und sehr klein, oft alles nass -6er Zimmer obwohl 4er Zimmer gebucht und keine Vorhänge am Bett, sonder nur 2 Zustell Betten im Raum direkt an der Tür - Personal Kommunikation schwieriger und nicht so freundlich - Khao Sok See Tour okey aber kein Luxus zu erwarten, ist aber nur für eine Nacht

Staff were so helpful in organising our stay in chillax on in Khaosok national park. The staff were always available to answer questions via instagram dm or in person. The rooms were excellent with a little cafe for breakfast in the morning. The hostel organised our onward travel to Koh Phi Phi which was so smooth and convenient. Couldn’t recommend enough!

Sink couldn’t been secured to the wall a bit better. No major complaints at all

Clean good location

Bad smell in the communal areas

It's okay. Dorm fine, hadn't got curtains all the way around.

The hostel staff was very nice and helpfull. The overnight lake tour houses were also pretty and okay. Booking extra things like a night safari was very easy to do last minute. We would advise to book the night safari. Our guide Nicy was very lovely and spoke English very well.

- the price of the overnight lake tour was increased without a notification and they told us it was because of the higher gas prices. - there were mini ants everywhere in our room. Even in the croissant we ate in the morning. - also the overnight lake tour comes with 4 meals. But the lunch of day two was very small. It was one cup of rice with a few veggies and four little pieces of chicken. The waitress also asked us to buy a coffee because they gave the lunch ‘for free’ to us. Even though it was included in the price of the overnight lake tour price. We felt obligated to buy one and spend more money.

The hostel is comfortable for a night.

We had booked an airport transfer from Surat Thani to the hostel directly with them. On the day of arrival, despite searching all over the airport, the driver was nowhere to be found at the designated spot—even though they had our itinerary. I messaged them on Instagram (our main contact platform), and after waiting 30 minutes without a response, we decided to hire an independent private transport. It was late at night and our first time in Surat Thani, so we were genuinely worried about being left stranded. Once we were already on our way, the manager finally called me (40 minutes after my message) to threaten us: she stated that if we did not take the transport she had hired, she would not allow us to check in that night. Because of this ultimatum, we were forced to get out of our taxi at a gas station in the middle of the highway and wait for her driver. Consequently, we had to pay twice for part of the trip. Even though her driver picked us up at the gas station (just 1/3 of the total distance), they charged us the full price from the airport, refusing to take any responsibility for their lack of punctuality. The manager completely stopped replying as soon as she knew we were in her transport, fully aware that we no longer had options. To make matters worse, we had booked tours to Khao Sok with them three months in advance. They never notified us of any price increase until the exact day we arrived at the hostel. The most frustrating part about this place is that everything is done at the last minute to put you between a rock and a hard place. They change the conditions when you have zero alternatives, forcing you to accept their terms. We never even saw the manager in person, and they were never willing to admit their mistakes or provide decent customer service.

Decent location

The lake tour is a complete scam, tour guides are rude and it’s like a school trip. Not as it’s sold to be. DO NOT book onward travel with them. We paid 3000 bhat and didn’t even receive a ticket and sat in a ferry terminal for hours with no contact. Whole thing just a farse, really dissapointed

Nice commin area in the hostel, staff friendly, location not far from village centre.

Room was not 100% clean, some hairs and other dust left.

Very poor and frustrating experience. My booking was clearly marked as modifiable, yet my request was refused immediately without any explanation, despite visible availability for the dates I asked for. Communication was extremely unprofessional: most of my messages were ignored, calls were declined, and the only response I received was rude and dismissive. I was left without any real support and ultimately had to book another place at my own expense. This behavior is unacceptable. I would strongly advise others to avoid this place, especially if you need any flexibility with your booking.

We stayed 1 night before going to Khao Sok in the morning. We had a private room which was grand and done the job for the night. The location was good, near the bus station (5 minute drive) and beside shops/restaurants.

The shower was right in front of the toilet so the whole toilet would get drenched when you had a shower.

Only stayed to go to the floating bungalows, probably the worst bed I’ve ever slept on, but at the end of the day it’s a hostel

Reception was helpful with any problems. Fine for one night.

No windows in the rooms downstairs. Was meant to stay in a 4 person mixed dorm but it smelt of damp and mould so paid an extra £13 to upgrade to a private room (£30 in total for 1 night) but realised after paying it also had no window and no en-suite either.

We stayed here the night before our trip with Chillax to Khao Sok national park. It was great for the night. The staff were super friendly and helpful with arranging pick up from the airport and onward travel.

The bed was okay

The reception staff wrongly charged me £200 and refuse answer any of my messages and refuse to initiate a refund

When I emailed to say my bag had been infested with red ants from my stay here and asked if anything could be done, I have had no reply and no sort of communication from the hostel nor an apology. poor service

The hostel is conveniently located in Khao Sok Village and fine for a night’s stay before the overnight bungalow trip. We had a private room which was fine - nothing special and quite expensive given it’s a hostel.

We did the overnight bungalow trip through Chillax and whilst the trip itself was wonderful, the hostel staff are some of the rudest, most unprofessional people I’ve ever come across. Following the tour, we had organised a transfer to Phuket through Chillax - service that is described as ‘premium’ and ‘exclusive’ (don’t believe this as every company offers the same). We, along with the rest of our tour group, were under the impression that we would be picked up from the lake and taken to Phuket. However, we were dropped off at a bus station in the middle of nowhere, where there was zero communication and one member of staff who spoke no English. I messaged Chillax to enquire what was going on, as we were told we would have to then wait two hours for the bus. The Chillax team then responded “why are you being so moody? Is something wrong? You seem upset about everything lately” - it goes without saying that this is a disgraceful way to speak to paying customers, especially given they were the only people who could have helped us out. I tried calling and messaging but was ignored, so we were essentially left stranded, feeling quite unsafe, with no information until a public bus showed up 2 hours later. We then arrived in Phuket about 4 hours later than we were told would be the case.

Stayed here before the floating bungalows and found it to be a nice stay.

Maybe only stay here if doing the bungalows as it can be quite chaotic in the morning whilst people are boarding for their trip.

Comfortabele bedden

Great base and easy to set up transfers from here and book floating bungalows. Rooms were comfortable and staff helpful.

Dark basement room with no windows.

Great base station for exploring the national park. Staff can arrange transfers and tour without much hassle.

Obviously you get what you pay for here. It’s a hostel so expect basic and shared facilities.

De tour deden we via het hotel. Die was prima. Dat was ook de enige reden dat we in dit hostel verbleven.

Ze rekenden ineens een hogere prijs voor de tour ivm de benzine prijzen. Dit had van te voren wel even aangegeven mogen worden. Ik had namelijk al gereserveerd en een prijs afgesproken.

The staff were helpful and location is good. The coral cave tour was great! The guides work very hard. Big shout out to Sammy he was such a positive and happy guy and the boat man he used was great. Really enjoyed the trip.

The bedroom I stayed in had ants everywhere. I also booked the bungalow tour through the hostel and when I got to the bungalows they had over booked and had to stay in the house with no view right next to the bathrooms. They would change our room unless we paid another 200 baht how ever all of the other people on our tour had bungalows for the same price without paying the extra. So that was disappointing. I wish I went with another company.

Lokalizacja i wycieczki organizowane przez obiekt, w okolicy super knajpki z jedzeniem , transfery po wycieczce dobrze zorganizowane

Drzwi na balkon niedomykające się , przez co było słychać wszystkie skutery przejeżdżające w nocy , rezerwując transfer z lotniska czy wycieczki potwierdźcie je bardzo dokładnie , ja zarezerwowała transfer z lotniska mailowo , jednak nikt po nas nie przyjechał bo nie poprosiłam o wiadomość potwierdzającą ;)

Prima kamer met tv met Youtube/Netflix erop! Ook het personeel was heel aardig en de tour van Chillax was super leuk!!

Je hoorde best veel geluiden van mensen op de gang, vooral s ochtends vroeg

They organise everything for the Koh Sok national park

The shower rooms aren’t very clean and they are very unreliable.

Zeer vriendelijke en behulpzaam personeel. Hostel ligt nabij Khao Sok waar we ook een 2-daagse tour hebben gedaan vanuit het hostel. Dit is zeer aan te raden. Alles word vanuit het hostel strak geregeld, en ze bieden daarnaast ook nog verder transport aan naar je volgende locatie.

Hygiënisch gezien kan het beter, een kamer met een raam of iets van ventilatie zou ook wel gewenst zijn.

Property was clean and room was spacious.

Need mirrors in rooms.

We had three private rooms. Very clean and comfortable

Slightly noisy late on but it’s to be expected in a hostel so was fine!

They was able to arrange stay at the floating cabins at the lake which made the experience enjoyable

The rooms where too bland and dull Also the noise from other residents made it hard to sleep Beds where really uncomfortable

Modern and up to date hostel! We booked a stay in Khao Sok National Park in the floating bungalows and the hostel made it so easy and smoothe! Definitely the highlight of our backpacking trip ⭐️

The floating bungalows trip - coral cave - has been the highlight of my trip so far!!

The staff were great, organised our trip to Khao Sok national park floating bungalow stay. Arranged our transfer to Koh Samui.

Nothing, was exactly what you pay for.

Pas grand choses

- Excursions à des prix exorbitants - Pour la nuit sur le lac, le trek a été annulé ce qui a également provoqué l’annulation de la visite de la cave et du bambou rafting qui était à la fin du trek. - Toujours sur cette excursions, tout était en retard et on soupçonne que c’est pour ça qu’ils ont tout annuler sous prétexte qu’il y avait des éléphants. Car on a croiser d’autres compagnies qui y sont aller pendant que nous ça a été annuler. - Aucunes compensation financières ni rien. Une arnaque bien ficelé finalement.