Hotel Rainforest

Services and management it shouldn't be 4star hotel. It even doesn't compare to 1star

Na

Room are as per their choice instead of vacant room. No room service daily wise.

Sehr freundlicher Empfang und sehr freundliche und zuvorkommende Mitarbeiter grundsätzlich, das Bad hatte ein Tagesfenster, weiterhin das Wasser war schnell heiß und hatte einen guten Druck, ein Büffetfrühstück, das täglich etwas wechselt, ein sehr netter Garten, in dem man draußen frühstücken kann mit integriertem Café, wie eine kleine Oase. Dafür dass das Hotel mitten in Thamel liegt, war es erstaunlich ruhig.

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Breakfast and location was nice while the tv was not working even after reaching out the reception it was not rectified

Friendly helpful staff

Not many nice places to eat out

location

not professional

De kamer was top en het bed ook, helaas hebben we er maar 2 van de 3 nachten geslapen omdat we nacht 2 in de jungle doorgebracht hebben, ook dachten we misschien te zwemmen in het zwembad wat prima is maar je bent de hele dag onderweg in de jungle dus je hebt zeer weinig aan een zwembad bij het hotel... Al met al een prima verblijf!

Stroom voor opladers functioneerde niet verder prima kamers

Very well knowledgeable guide by the hotel,knows exactly how to guide the customer for the trip and always smiling happy staff very polite.. and yes 10 min walking river side distance...

WiFi little slow in room..

It doesnt look same as pic.

This place is amazing, very quiet and near the center. The pool is great and also the food and breakfast. Everyone was so nice and charming!!

Nothing

Location and hotels staffs

Some Security issues and lack of communication

Pool was good enough with sufficient height for diving. Food was good and location was perfect.

There was no fridge even in deluxe room.

Service

No ashes tray in smoking room

Location

Water on the floor in various areas, which poses a slipping hazard for guests. Several guests were consuming alcohol by the pool and creating quite a bit of noise. This was quite disruptive, and it seemed no staff members were available to address the situation, room had an unusual smell. no ventilation in washroom.

The pool area was nice and the staff were so friendly and helpful organising our safaris.

The AC went out a lot due to power cuts (we were in pre monsoon)

Comfortable, clean,very good location , nice staff and food was amazing, we com back to this hotel

Great location, rooms, breakfast and pool! highly recommend. We booked our tours through the hotel reception and our guide (Asouk) was absolutely brilliant. Easy walk to the river. Plenty of restaurants around the hotel. Hotel restaurant also really good. Pool was clean and a really good size.

the hotel is located in very nice garden with lots of birds, the room was big, the swimming pool big and clean, we spent all the free time at the pool, good breakfast, very close are restaurants, shops, tourist offices where you can book the jungle attractions

Location, on main street, but away for the noise. The relaxing swimming pool with restaurant service. The ample gardens in between room blocks The very good breakfast with options prepared just for you. The posibility of going to excursions directly from the hotel at no extra cost, the same for transport tickets to other cities The owner Mr Rajendra Kumar Bista always ready to help and supervising an excelente staff Great place to stay in Suahara

The location and the light and size of the room.

Nothing

The atmosphere was really nice! The location was good. We had both safari and a chill day by the pool. The staff was super friendly and helpful. Really enjoyed staying here.

The staff are very kind and friendly. The room was comfortable and spacious. The location too is central and very good I primarily booked for the pool and it was so nice to enjoy an evening swim, after the jeep safari, it was my first and only swimming pool in Nepal:) Overall would definitely recommend the hotel

A/C in the room wasn't the best, but I had the fan so was no big deal really:)

Hotel was good value for money and in a good location on the main street. The staff were excellent and very helpful. They explained and took care of all the bookings for sight seeing and tours. They also organised bus tickets for my onward journey. No Stress. Our guide for the jungle activities was fantastic as was the owner and all of the staff.

Everything was fantastic

a well managed and well located property.

nothing.

Rooms I choose didn't given,I ask for 2 beds one single one double but given 2 singles bed for 2 adults can't hardly sleep,one single bed one adults one child sleep is alright.know hot water,

Breakfast was set know juice.but okay

Mattress was very hard which made discomfort

Clean

Friendly

environment

prime location

Not so bad

I liked the hotel very much and the service was very good.will stay in the hotel if ever i get a chance to go sauraha again and will recomend all my friends also to choose hotel rainforest if they are looking for good hotel in sauraha.

excellent tour guides and value

the pool was too dirty to swim in

lovely comfortable hotel with very spacious rooms. the staff here are wonderful, friendly and professional. organised lots of great activities into the national park very easily and at a great price using their private jeep. they were particularly helpful when me and my friend were unwell and rearranged our bus and tour for us. thank you for a stress free and comfortable stay!

Just the cleanliness.

The list could just go on, there was no intercom(have to walk up to the reception if you need anything), no toothbrush in the room, A/C made weird sounds, no one would even take my order for breakfast in the morning as we kept on waiting. As there is no intercom, I went to the reception and saw no one there and wait for more than half an hour and called them but no one was there. Finally the guard came and asked us to wait. No ashtray in the balcony. Basically we paid way more than required for that dump of a place.

large room swimming pool big garden

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location

property is very old & beds was not very comfortable.

Really nice breakfast, big choice of dishes. Location is great. Spacious room. Nice staff.

The room was a bit humid, but that can be expected in this area. Unfortunately there was no hair dryer available, not even at the reception, so rather bring your own.

Location

Location Spacious Rooms

Untrained staffs

The staff was extremely friendly and attentive. Starting from a warm welcome with a complimentary drink, throughout all the meals we had at the hotel, arranging attractions and transport - we have always received fantastic service. A special thanks goes to Raj, a great guide and manager. He arranged a jeep and a walking safari for us in the Chitwan National Park, and even accompanied us on a canoe ride! Thank you for your time, friendliness and humor! We would also like to thank Suman, who took care of us and other guests un the hotel restaurant. The meals we had were always very tasty, fresh, and served with a smile.

We had no complaints, our expectations were exceeded.

Very big rooms, convenient and central location, but still very quiet in the night. Although the furniture is a bit old, it was very clean.

Bathrooms could have been cleaner, the water in the pool was quite turbid and didn't look very inviting

Perfect location, clean and comfy rooms, lovely swimming pool and great breakfast. On checking in, Raj set up our canoe trip and jeep safari for the next day - both were brilliant and great value for money. Can’t recommend enough!

The room was spacious. Breakfast was inclusive, the lunch and dinner we had at the hotel was better than outside restaurants.(cheaper as well)

The bedsheets and towels didn't look clean.

Even I provided my credit card on my booking they ask my family to provide credit card or pay cash, they end up paying cash, if they had to pay then no mean for me sending them this booking as a gift, very disappointed.

The two Rajs!!! We were so well-treated that we never wanted to leave! Raj the guide was the best guide I’ve had anywhere I’ve ever been. We were so impressed by his genuine love for Chitwan and it’s wildlife. His knowledge of the animals and everything about the park was outstanding. And he was a lot of fun! I also loved that this property does not support the use of elephants for hauling tourists around on safaris (Side note, if you’re going to Chitwan, please don’t be a jerk and ride those poor elephants - it’s cruel and should be illegal!) We saw more wildlife (especially rhinos!) with Raj than any other tourists we met. He is brilliant and you won’t find a better guide anywhere! Raj the manager was also fabulous - very warm and hospitable (as was everyone else we met there) and he even arranged our transportation to our next destination (Bandipur). Breakfast was great too! Wifi worked well. Everyone here was wonderful, even the security guard out front was a delight. I wouldn’t stay anywhere else!

Nothing!

Hotel is well located. It is very close to city center. Tharu Culture Programme center and sunset point is at the walking distance. Breakfast is complementary which was served hot and on time. Hot water was available for 24 hours. We had visited during Durga Puja festival due to which some issue being faced with cold water in morning which was resolved within 5 min after taking to manager. Manager was very co-operative.

It was very nice stay and we enjoyed the beautiful garden inside the hotel. Swimming pool is one of the plus point. Most importantly, they lunch was amazing.

there was a problem on turning on the tv and we called the hotel staff to set it up. Even after calling two or three times, they didn’t come. Besides that, everything was okay.

The canoe ride, jungle walk and jeep safari arranged by Raj were great! We saw crocodiles, rhinos and even a tiger!! The hotel owner (also called Raj) was very friendly, chatted to us every day and made sure we were happy with everything (which we were). The pool was also great.

Nothing

Great service, clean room, nice pool, good food, fair prices, good guides and advice. What else do you need!?

Wifi was a little unstable

The place is nice, people attentive and a breakfast that you can choose and is tasty

WiFi was a little bad in the room. There was not hot water.

Hotel rainforest is in a perfect location, opposite Hatti Chowk and nearby great restaurants, shops and galleries. Only a shirt stroll down to the river. There is a nice bike rental shop across the street. The staff and owner/manager went above and beyond to make my stay as pleasant as possible. I really enjoyed the facilities (swimming pool is great!), the lush grounds, the restaurant and the comfortable room. As a solo female traveller, safety and avoiding harassment are aways my primary concern. I felt very safe staying here and the staff were super respectful. I also appreciated the airport pick up and drop off for a reasonable fee, as well as having my tours arranged. This was my 4th time visiting Sauraha and I will be back for sure!

Not a thing.

Lovely gardens. Competent staff. Well situated.

We had a great time at hotel rainforest. Very friendly staff, also helped us arrange safari’s at a good price. The kids absolutely loved the swimming pool.

The staff, and especially Raj, made us enjoy our stay 10x more than we'd do by ourselves We enjoyed everything he planned for us, and especially him guiding us around the area's activities

All of activity is good . But need to improve breakfast and other facilities for guests

Nothing

I spent 2 nights in Hotel Rainforest to visit the National Park. The staff was very kind and I was welcomed by Raj who took me on a tour and explained me a lot of things to help me understand many things in the park. I can only recommend it.

The property is located at a very good location. They have good amount of space in the resort.

There are certain issue with the rooms e.g., water leaking in bathroom broken bathtub etc.

Staff were amazing. Went above and beyond what was expected. Always friendly and happy. The safari package they do is great, knowledgeable Guide and the price was fair. Breakfast is also very good.

I had a really nice stay in this hotel. The room is very clean and comfortable, with hot water in the shower and ac. The staff is helpful, organizes nice excursions and the bus transfer.

Nothing to remark. There was a party at the pull on the last evening, but the staff still stopped the loud music before midnight and we had a good rest.