7/10
Reviewed Sep 12, 2026Location, pool, lack of furniture , no guidance to use utensils, at the restaurant, as other guests were using bare hand to pick up food from the buffet, very unhygienic
English
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About this hotel
Luxurious Accommodation
Palm Era Resorts in Kushālnagar offers a comfortable stay with well-equipped rooms featuring modern amenities like flat-screen TVs, air conditioning, and private bathrooms. Some rooms even have a cozy patio for relaxation.
Family-Friendly Facilities
Enjoy a family vacation at Palm Era Resorts with convenient family rooms and a children's playground. The outdoor swimming pool is perfect for both kids and adults to have a refreshing dip under the sun.
Leisure and Recreation
Indulge in various activities during your stay, from playing table tennis to exploring nearby attractions like Raja Seat and Abbi Falls. Need transportation? The resort offers car hire services for your convenience.
Book your stay at Palm Era Resorts now and experience a delightful blend of comfort and leisure during your getaway.
Important Information
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Stay Details
Check-in from
12:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Family rooms
Garden
BBQ facilities
Fishing
Express check-in/check-out
Airport shuttle
Facilities for disabled guests
Ironing service
Car hire
Children's playground
Breakfast in the room
Packed lunches
Table tennis
Non-smoking throughout
Private parking
Outdoor pool
Private check-in/check-out
Daily housekeeping
Accessible parking
Airport shuttle (additional charge)
Board games/puzzles
Wheelchair accessible
Kid meals
Kid-friendly buffet
Swimming pool toys
Outdoor furniture
Airport drop off
Airport pick up
Outdoor fireplace
Badminton equipment
Tennis equipment
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Face masks for guests available
24-hour security
Delivered food - securely covered
Thermometers for guests provided by property
Walking tours
Breakfast takeaway containers
Room Types
Standard Villa
Up to 2 guests20 sqmQueen bed (151-180 cm wide)
This fan-cooled villa features a tile/marble floor, flat-screen TV and seating area.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
20 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningSeating AreaFanToiletPrivate bathroomSatellite channelsPrivate entranceTile/marble floorElectric kettleMosquito netWardrobe or closet
Deluxe Villa
Up to 4 guests28 sqmTwin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
This villa has a seating area, garden view and tile/marble floor.
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
28 sqm
Garden View
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningSeating AreaFanToiletPrivate bathroomSatellite channelsPrivate entranceSofaTile/marble floorDining areaElectric kettle
Deluxe Double Room
Up to 3 guests20 sqmTwin bed (90-130 cm wide), Double bed (131-150 cm wide)
This double room has a tile/marble floor and cable TV. This room features one double bed and one single bed.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
20 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningFanToiletPrivate bathroomSatellite channelsTile/marble floorElectric kettleMosquito netWardrobe or closetLinenUpper floors accessible by stairs only
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Guest reviews(6 total)
Provider-sourced guest reviews.
7/10
Reviewed Dec 3, 2023Ambience is good Food is tasty and alot of options Room is clean and neat
Wifi was very poor at room Bathroom was stinking as the exhaust was not going outside properly
7/10
Reviewed Apr 16, 2023Room was good and spacious, food was a bit costly but taste was good..
Wi-fi was poor and couldn't watch TV. Canteen should note down if we order something less spicy. Kids were not happy with a spicy curry.
7/10
Reviewed Jan 8, 2023nice cottages and comfortable
no wifi
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
Areas to consider
- •Location
- •Pool
- •Lack of furniture
- •No utensil guidance at restaurant
- •Poor buffet hygiene / guests using bare hands
Cleanliness
6/10Reviewer called the buffet very unhygienic; overall cleanliness rated below average.
Service
6.9/10Reviewer noted lack of guidance at the restaurant (no utensil guidance); service considered lacking in this respect.
Location
6.3/10Location was explicitly listed as a con by the reviewer.
Room Quality
6.9/10Reviewer mentioned lack of furniture in the room, indicating below-average room quality.
Amenities
7.1/10Pool was listed as a con by the reviewer; amenities considered slightly below expectation but moderately rated to balance overall score.
Value for Money
9.9/10Standard quality for this hotel tier
Food and Beverage
6.2/10Reviewer reported unhygienic buffet practices (guests using bare hands) and no utensil guidance; F&B rated below average.
Overall Experience
9.9/10Standard quality for this hotel tier