Phi Phi The Beach Resort vs Similar Hotels

Rooms offered great views, but some faced issues such as noise and thin walls that diminished the experience.

Rooms are spacious, modern, and clean with stunning views.

Rooms are spacious and well maintained, providing necessary amenities.

Several reviews call rooms/bungalows old, dark and in need of renovation; reports of gaps in doors and general tired condition lower this score.

Cleanliness was compromised as daily towel changes were seen as excessive, and there were complaints about mold in bathrooms.

The rooms were spacious and comfortable, but there are many stairs to access them.

Multiple mentions of issues with cleanliness, particularly an awful smell from drains.

Multiple guests reported unpleasant smells in some rooms and chipped/broken pool tiles (causing cuts) plus heavy chlorination; cleanliness is below average.

The hotel's location near the beach and quiet yet accessible settings was highly praised.

Beautiful location by Long Beach, but remote and requires transportation.

Location is noted as complicated and not good for nightlife; transportation is limited.

Strong positive: quiet, natural setting with private beach, close (10–20 minute walk) to the main areas — repeatedly highlighted as a key strength.

The staff was noted to be helpful and accommodating, providing free transfers and a pleasant overall service experience.

Outstanding service provided by friendly and attentive staff.

The staff is described as very kind and accommodating throughout multiple reviews.

Consistently praised: very polite and helpful staff, assisted with luggage and room moves; only occasional issues (late checkout) but overall service is a strong asset.

Breakfast offered a wide variety but was criticized for a lack of Western options.

Breakfast options are somewhat limited, but overall food quality is good.

Breakfast described as basic; limited food options and some complaints regarding temperature.

Multiple guests note a very limited breakfast (few options, no fresh juice) which places F&B below average for this property.

Amenities including a pool and restaurant were well-received, though prices were noted as higher than on the mainland.

Good amenities; the hotel offers organized excursions and has an appealing environment.

Limited amenities mentioned, including a non-functional pool and additional charges for beach equipment.

Mixed: private beach, pools, umbrellas/chairs and beach towels are positive, but broken/chipped pool tiles and heavy chlorination detract from the amenities.

Overall value was considered appropriate for the level of service and location, despite some higher costs.

Prices are reasonable given the location and quality of service.

Many guests felt the overall experience was worth the price paid for the stay.

Mixed perceptions: some feel it would be good value if renovated; current room condition and limited breakfast reduce perceived value.