مع اكسس مارينا Amazing view apartment in Golf Porto Marina with marina access vs Similar Hotels

The room has all necessary amenities but furniture is old and not well maintained.

Positive — guest received a complimentary upgrade to a superior sea-view chalet, described as better than the originally booked unit.

Reviewer mentioned a comfortable stay, indicating good room comfort and quality.

Rooms exactly as pictures; super clean.

The property is not clean enough, with a lot of flies and old furniture.

Not mentioned in the review — standard quality for this hotel tier.

Guest explicitly praised the cleanliness ('نضافه المكان') and said the stay exceeded expectations.

The bathroom drain was blocked, affecting the overall cleanliness.

Location is exceptional with various entertainment options nearby.

Mentioned positively — guest was upgraded from a patio (pool view) to a better sea-view chalet.

Described as a very good location in the review.

Far away from the beach.

The owner was responsive and provided the needed assistance quickly, although there were some issues regarding customer service.

Very positive — staff (Eng. Houida) proactively managed the issue, offered upgrade or refund, and followed up daily to resolve obstacles.

Positive mentions of reception staff (Mr. Mahmoud) and attention from Mr. Moamen — service described as attentive and helpful.

Standard quality for this hotel tier.

Cafes and restaurants available but loud music can disrupt the experience.

Not mentioned in the review — standard quality for this hotel tier.

Standard quality for this hotel tier.

Standard quality for this hotel tier.

Good facilities available, but lacking a free beach access which is expected.

Partially mentioned (pool view was in the original booking) — no complaints reported; standard quality for this hotel tier.

Reviewer stated 'everything was available there', indicating adequate/complete amenities.

Standard quality for this hotel tier.

Perceived as expensive for what is offered, especially given the maintenance issues.

Positive — upgrade provided at no extra cost; guest was offered refund or same-price upgrade, indicating strong value.

Guest noted no extra charges beyond booking and that the experience exceeded expectations — indicates good value.

Standard quality for this hotel tier.