Lumina at Jardines Punta Cana Village

NADA, lo único el personal y la seguridad que había y cerca del aeropuerto

No recomendaría este alojamiento. Las fotos no se corresponden con la realidad. Al llegar encontramos cucarachas, otros bichos cerca de la cama e incluso una lagartija en el baño. La habitación estaba muy vieja, con la ducha oxidada, varias cosas rotas y falta de mantenimiento. Avisamos del problema y solo enviaron a limpiar, sin ofrecer un cambio de habitación ni una solución. Lo único positivo fue la amabilidad del personal, que está cerca del aeropuerto y que la habitación tenía aire acondicionado y utensilios básicos. Hay alojamientos mucho mejores por la zona, así que recomendaría elegir otro antes que este. En general, necesita una reforma urgente y una mejor limpieza.

Property and location.

Google map does not show right way to walk to property.

A short walk to “The Walk” which is a little downtown area with restaurants and a pharmacy. A longer walk to Nacional supermarket but walkable. Safe area with plenty of security. No extra charge for air conditioning which was sufficient to keep the apartment cool. Alejandro was super helpful and communicative. He went above and beyond. Beaches less than 10 minute drive away.

These issues are barely worth mentioning but are the only things that weren’t top notch. There was a small area of the kitchen cupboard that had termites. Apparently they are very common in the Dominican Republic because of the humidity. There is no risk of them coming home with you, I looked it up. The laundry room smelled a little musty. The water pressure wasn’t great. Plenty warm, though.

Everything

Lack of ac conditioning. Unit only in bedroom.

Grand appartement agréable (+100 m2)fonctionel et meublé sobrement ... Mais un cumul de problèmes laissés par le dernier occupant parti le jour de notre arrivée, au final très bien géré par Alejandro qui nous a trouvé un logement de remplacement dans le même coin et au moins aussi bien, et nous y a conduits. Quartier résidentiel très tranquille et sans bruit (ça change du reste de la République dominicaine !) , à proximité de l'aéroport et d'un centre commercial (15 min à pieds), restaus à proximité, guagua pour aller à playa blanca. Très bonne communication avec Alejandro

Rien, à part peut-être le changement d'appartement au début

Sehr schnelle Reaktion bei Mängeln

Rostbefall am Geländer und im Bad

The location is very nice and quiet. The apartment is very spacious and very clean.. it is very close to Punta Cana village where all restaurants are located.

Me gustó las zonas comunes.

La ubicación.

I personally like the living-room with TV and movies on it. It's very aesthetic with good view and vibe. The kitchen provides furnitures to survive for 4 days.

First thing, it was hard to find the residence because the name of the residence on the board was almost invisible, in fact, it is on the ground and cars parked in front of it. We wasted time to find it.

Its safe and private

The ubers can’t get inside the urbanisation

Location was great. Minutes' walk away from restaurants and easy drive to airport and shopping.

I loved to be close to everything. This apartment was very spacious and the pool area was really nice, quiet and relaxing. Sheets and towels were crystal clean.

Although it was fixed for the second night, the A/C was not working for the main room. Also, the fridge was not cooling and the kitchen could've used a bit more cleaning.

Very big and comfortable apartment with a huge balcony, located in a safe area with nice restaurants close by. I recommend it for families and group of friends. Good starting point to explore all the beautiful beaches. Very close to the car rental office and the airport.

It was a safe residential area had a lot of fun and staff was very quick and responsive

Did not like that there was no washer available

The property is in a great location in the Dominican Republic, offering an authentic local experience. The customer service was exceptional and communication was smooth throughout the stay. Furthermore, the high level of security, including 24-hour surveillance, offered peace of mind and a sense of safety.

There were a few areas in the property that could use improvement: The apartment lacked effective air conditioning in the main areas and the unit in the bedroom was underperforming. This made the overall comfort level less than ideal due to the heat. The kitchen was not well-equipped for daily tasks. It was missing basic amenities such as paper towels and soap, which are essential for any stay. The patio doors were difficult to lock securely. Even though there was 24-hour security, ensuring all entrances can be properly secured would further enhance peace of mind for guests.

comfortable beds, hot water needed turned up, kitchen was not very well equipped. No dishwasher soap no laundry no grill as advertised no toaster and you cannot get Uber pick up at door

see above

The location is really great with all the important things a short 15 min walk away, including the shopping mall. Also the airport is really close which was the main selling point for us. The host was very kind and quick to help us out with a few things at the start

it looks like the cleaners did a poor job as we did not have toilet paper at the property. The host did arrange that quickly when I told him. However after some time we found that there was no soap as well, the sponge for washing the dishes was quite dirty so we bought our own. I think the property could benefit from having some guidance in how to find the property because that's also unclear - we asked the people on the way, which took more time than it should be.

The location is perfect is you want to be close to the airport.

The water not really hot, the kitchen has windows the can be not close .