1 Ashford Road Guesthouse

We could not get access to the property!

We arrived at about 7.00pm and got through the gate, parked and then tried to get access. There was no one there to provide a key or code and no number to ring to get information. The access was locked and we had no code provided for us to get in. We had to go to the Holiday Inn further back down the A38.

Very convenient for the airport, easy check in and very clean

N/A

Stunning

One night we spilt a sticky drink, they cleaned the room the next day but didn’t clean the floor and the floor was still sticky. Also the receptionist coming to our door asking questions was not needed.

Ideal location for Bristol Airport, and very comfortable stay.

The location was amazing, fantastic views over the river. Clean and tidy apartment and sunglasses provided to look at the view! :) A quick walk into the town with a great selection of pubs and bars.

Nothing from our perspective but no parking available so we had to park our cars in the car park which was quite expensive. We were happy to walk up and down to the cars but some may prefer not to.

Location Great. Car was safe as electronic gates. Room was presentable and ideal for just a few hours for us to sleep to and go on to airport. Easy to access keys to room looks lovely gardens in summer I bet nice to spend daylight hours there before flying.

Was perfect for our needs was only there a few hours just to sleep. Arrived around 7pm left early hours

Location & secure overnight parking.

The entrance off the very busy road.

Its perfect for the airport and an early morning flight. And we've booked for June as well.

Nothing .

Great facilities. 2 mins from Silver zone. Brilliant. Will def use them again.

Easy access system to room and good communication on the whole with people who run it. Clean and very convenient. Flexible with arrival times.

Communal areas a little tired looking.Bed could be a little more comfortable

No breakfast eaten, location to the airport was excellent

Probably more tea coffee and milk

Car park was full so hard to find a space.

Room was clean and comfortable, all we needed for our short stay.

As this was advertised a Guesthouse we didn’t realise it was a coded property and room. On arrival (around 8.30pm)we couldn’t get in through the gate and the bell went to an answer phone message. Luckily someone was leaving so we could get through the gate, we then couldn’t get into our room. We kept leaving messages with the mobile number we had (a staff member had called earlier in the day to arrange an earlier clean of our room, unfortunately no mention of check in details) but nobody got back to us until we were finally ( by some miracle of guessing the code) in our room and had been for an hour or so. If I hadn’t had a call earlier in the day there would have not been anyone to contact. We will stay in the Holiday Inn next time. No issues with the room.

Very good

Nothing everything was perfect

Nothing all fine

The property was located close to the airport which was perfect for us to catch our early morning flight. The room was spacious, nicely decorated, and clean. They catered to our needs and provided a cot bed for our 2 year old. There is also the option to leave your car at the property whilst you go on holiday but we had already booked our parking prior. Would highly recommend.

Nothing, we had a great experience.

Well appointed, clean and tidy to an impeccable standard. Perfect night’s stay before my flight out the next morning, clear communication from host and easy check in/out procedure.

Extremely clean, excellent shower, tv, compfy, good, secure car park, 3 minutes from Bristol Airport & good price.

I would to have a mini fridge

Clean, fresh , warm , secure parking, easy instructions on key safe , arrive when you want as your keys in a key safe. Perfect location for our 7am flight . Will book again.

Nothing

Close to the airport.

Really disappointed in the quality of the accommodation. Bedroom didn't smell pleasant, spare bed was awful! Was there meant to be a mattress on top of it. Metal bar in back all night. Stains on floors. Landing light kept turning on in the night for no reason (no one got up).

Was very close to the airport and the owner kindly let us have a hour late checkout which helped with the flight times. Thank you.

Good location for the airport and suited our requirements for a one night stay before flight

Nothing

Good price. Very convenient for Bristol Airport and Silverzone parking. Very clean spacious accommodation. Liked the kettle and tea/coffee making facilities. Secure parking was just what we needed. Communication via text and phone excellent

The only small issue for me was that I have arthritis in my fingers so found the black key safe opening button incredibly difficult to pull down

Location was good, near to Bristol airport. Room was basic but warm with a comfortable bed. Parking was spacious. Instructions were clear.

I thought breakfast was provided but that may well have been my misunderstanding. It was a bit odd for me (seasoned travellers are probably used to this) but we didn't see another person during our stay.

We came in and it is not like the photos it is not a house but 5 separate en-suite, the house looks old on the outside and is in the middle of nowhere. There is not a kitchen/ living room like to photos suggest. Beware booking.com says you need there written confirmation to receive a refund which they will not give. We didn’t stay there but booked a nice house across the road for the same price.

The floors were dirty, bathroom was dirty. The ‘house’ was old. We just got three rooms instead of an actual house or apartment.

Comfy and warm

Not as clean as our last visit

Situation géographique avec un arrêt de bus pratique

Très bruyant. On entend autant la route que les occupants des chambres voisines. Manque un trottoir pour se rendre à pied à l’aeroport

Ótima estadia , quando cheguei todas as informações foram claras , cama confortável e possuía casa de banho privativa.

ideal location for an early morning flight from Bristol airport

All good.

Beds were comfy, room clean, easy access and parking

Couldn't get the radiators on and so room was bit cold and needed extra blanket on bed

Easy to find, great location for early flight from Bristol airport

The 3rd bed was very uncomfortable, very thin mattress even for my daughter.

Close to airport and cleanliness

Total absence of any personnel

The building itself was fine and the location was great

Parking was a nightmare. I was struggling to get out once I had to leave due to how cars were parked

Close to airport.

Difficult to find and almost impossible to enter. Only got in due to someone else leaving at the same time. No clear instructions or contact. Stood by the door with no key lock code, only to discover it was open anyway. Grubby bathroom - hair in sink, dirty carpet. Far too hot, far too noisy, in summer you couldn't have windows open and it would be awful. Double bed not good, single ok. Car park tiny, rammed and difficult to use. Didn't sleep, waste of time and money.

Property was very nice

Very noisy struggled to sleep all night

No breakfast provided

There was thick dust on picture frames. Shower room not cleaned properly. Hair on floor and in shower. Carpet not hoovered. Used tea bag in bathroom bin. Dirty shower trap. Stain on hand towel. Dirty tea cups and spoon. Blood? on lamp shade. Nobody around to complain to

Close to silver zone parking and airport.

The room hadn’t been hoovered and the cups and spoons were dirty. When we contacted the owner they just told us to get cups from another room. Nothing done about the state if the floor. It made us wonder wether the sheets had been changed.

The property was a good size and clean. Easy to find and the host gave great communication about parking and the facilities

The main bedroom has a decent bed. But there were 4 of us and the second pull out bed was appalling. It was a futon style sofa that was rock solid with 2 metal bars that poked through the flimsy mattress. Barely 1 hour of sleep before a flight, when the purpose of booking this accommodation was to get a good nights sleep before an early departure. Do not sell this as a 2 bed, it’s totally unacceptable to expect anyone to sleep on that bed. Sleeping in the car would have been more comfortable

Excellent location near Bristol airport. .Staff very helpful.

Na.

We have used Ashford House a few times now. The location is fantastic, right next to the Airport Solver Zone parking. The rooms are very clean and comfortable, with some lovely touches like the cereal bars.

On each occasion, have just managed to get the last parking space in the car park. Would be worried about being able to park if arriving later in the day.

Late booking but all was well with our visit. Slight problem was quickly sorted by our host who's communication and accessibility was excellent.

clean and spacious

parking , there wasnt anywhere to park until someone left

Excellent location

Poor lighting outside. We arrived at night and hardly any light

We booked this stay as a family with the simple expectation of a restful night's sleep — something every guest should be able to take for granted , unfortunately, that was not the case. The extra beds were extremely uncomfortable, with thin padding over hard wooden slats, making it nearly impossible to sleep. Our younger daughter couldn’t manage more than a few minutes on it before moving to our bed, and I ended up on the sofa just to make it through the night. We all woke up exhausted and sore — a far cry from the restful experience we had hoped for. It’s especially disappointing to see that previous guests have raised the same issue, and yet no improvements have been made. It speaks to a lack of attention to guest feedback and basic hospitality standards. I strongly suggest the owners try sleeping on those beds themselves — one night would be enough to understand the discomfort. Had we seen these repeated complaints before booking, we would never have chosen this place. Guests deserve better.

Good location as in close proximity to airport.

Clean beds, Comfortable Bed. Good secure parking. Easy to access and very close to the airport. Host was able to provide an extra mattress for £15 per mattress, which was great for the children.

Better toiletries please. Dimmer bedside lamp please. It was very bright.

Bed is comfi

Shower was so tiny! It was quite noisy at night because of the cars outside- parking was very limited we only found 1 spot. And there were so many spiders in our room :(

Very clean and nice size room

noisy from guests above us.

Close to airport

Pillow too soft. Carpark too busy.

So so close to the airport. Contactless check in and out, seamless. The cutest little room and bathroom. Great facilities for 1 night before an early flight.

The spare bed on the floor for my 10 year old was like concrete.

Ótima localização, bem próximo ao aeroporto. Quarto limpo e bem espaçoso, sala e cozinha integrada bem grandes e equipados. Banheiro confortável. Check in 24h

Um pouco barulhento, devido à proximidade da autoestrada.

Sorry this wasn’t the place for us. Three people in a hot room where keeping the windows open meant we were drowned in road noise was not a good start to our holiday. The additional mattress on the floor was so uncomfortable we ditched it.

It was clean and very near to the airport.

We did not realise how much noise we would hear from the road. My family and I did not get any sleep and had to leave for the airport just after 3am.

Close to the airport

Another guest took our room by mistake. But owner soon rectified the problem..

Very spacious and clean

The bed for the kids could be better quality

The location is perfect to reach the airport. The contact with personel was smooth and satisfaying my needs

Very conveniently located with respect to Bristol airport and yhe Silver Zone parking (1 minute drive?). Highly recommended!

Guest house with no visible personnel conveniently located very close to Bristol Airport. The room was sparse but comfortable and the easy, rapid access to the airport car hire return was perfect.

The house is close to a main road and the noise of traffic was very disturbing. The window did not close which probably made it worse.

The Apartment was amazing and so nice , clean and comfortable

Nothing

Very convenient for Bristol airport, clean and comfortable.

Confort

Bruyant et très cher

Comfy bed, very clean.

Very noisy from other guests upstairs.

We like everything there by security, comfortable room ,😘😘

Unkompliziertes Einchecken und Auschecken.

Küchenschaben und anderes Krabbelgetier überall im Zimmer verteilt (Glücklicherweise die meisten Tod). Stromausfall von 4pm bis 11:30pm. Keine Klimaanlage, direkt an der Hauptstraße (laut - Keine Schalldichten Fenster), Parkplätze mögen kostenlos sein - aber, ich habe Gästen beim ausparken zu schauen können, sehr eng. Enge Treppen (mit Gepäck ein Alptraum). Waren zum Frühstück schon weg.. aber ich hätte nicht einmal gewusst wo es Frühstück gibt.

Very nice guest house near Bristol airport. Perfect location, just 5 min drive from the airport. It is very clean and safe to park there. The manager is very friendly and called us to ask if we need an additional bed for our daughter, very thoughtful. We will definitely book again

Everything was perfect