Waterloo Rooms vs Similar Hotels

Rooms are worn down and some issues reported with bed quality.

Some complaints about the double bed configuration and the cleanliness of the room.

Rooms were clean, spacious, but some were too cold and had mattress issues.

Rooms are clean and tidy, but some reviews mention concerns about basic conditions.

The bathrooms and facilities were reported as dirty and uncomfortable.

Multiple reviews mentioned issues with cleanliness, particularly cold rooms and late cleaning.

Super location, close to major stations and various options around.

The location was praised for being close to London Bridge station and stores.

Many reviews highlighted the good location, being central and convenient for transport.

Staff are welcoming and very helpful, going above and beyond to assist.

Staff was great and easy to get along with.

Staff was friendly and provided good service. Positive experiences reported during check-in despite initial issues.

Limited food options available during stay.

Breakfast was highlighted as very good for the price.

Multiple comments indicated that food quality, especially breakfast, was poor.

Basic amenities available, but limited kitchen facilities and no breakfast offered.

Decent amenities were noted, but improvements needed in bathroom facilities.

General amenities were decent; some guests expected more like a fridge.

Competitive pricing for the location and quality.

Generally good value was noted, especially given the location.

Guests felt the price was high for the quality received, especially with breakfast included.