Stella's Home: Old Town Traditional Cretan House vs Similar Hotels

Some guests felt the rooms were small or slightly awkward, impacting overall room satisfaction.

Room/apartment decoration and details are frequently praised (stylish, well-equipped), though some note small size and the challenge of stairs with luggage or a stroller.

Some reviewers mentioned issues with cleanliness at night and in surrounding areas.

Multiple reviews explicitly call the apartment very clean and well cared for ("Appartement très propre", "la cura per i dettagli").

The location was frequently praised as being close to restaurants and key attractions.

Consistently praised across reviews as central, excellent, and within walking distance of shops/restaurants/sights.

Guests noted helpful and friendly staff, contributing positively to overall service.

Mixed/weak: several guests report poor or limited contact with staff and one report of host not answering (even causing guests to sleep outside), though some mentions of friendly host and helpful tips in other reviews.

Breakfast and other food offerings were well-received.

Standard quality for this hotel tier

Amenities were positively reviewed, but specific amenities like stronger WiFi were requested.

Generally well-equipped and comfortable, but several issues mentioned: no elevator (stairs), a water-heater operation issue causing cold showers, and isolated reports about electricity/fridge interruption.

Some reviewers felt that the experience did not meet their expectations based on price.

Standard quality for this hotel tier