HIGI Hotel vs Similar Hotels

Rooms often called spacious, comfortable and functional with good amenities (many outlets, large bathrooms), though there are complaints about shower heating difficulties and central air-conditioning issues.

Rooms are described as old and needing renovation.

Rooms were described as spacious but noted for small bathrooms.

Rooms were often described as small and lacking certain amenities like air conditioning.

Generally praised as clean and well-maintained in many reviews (rooms and bathrooms described as 'limpinho', 'limpo'), with a few isolated incidents (initial bathroom hygiene problem, older towels) that were resolved.

Multiple mentions of cockroaches and issues with room cleanliness.

Some reviews indicated that cleanliness was lacking, particularly in guest rooms.

Guests noted that the rooms were clean, but some mentioned issues with small and poorly maintained bathrooms.

Frequently highlighted as excellent and convenient (near Jardins, Paulista, convention center; quiet tree-lined street; close to restaurants, market and shopping).

Location is frequently praised for convenience and proximity to key areas.

Multiple reviews highlighted excellent location with easy access to attractions.

The location received favorable remarks, being described as excellent and convenient.

Staff consistently described as attentive, polite and helpful (several mentions of excellent reception team and quick management response), a strong positive across reviews.

Staff are described as helpful and attentive.

The staff was frequently praised for their attentiveness and helpfulness.

Overall, service was consistently praised for being attentive and friendly.

Breakfast received very high praise (Kosmos pastry/cafe noted as excellent), though some guests wanted a buffet instead of fixed a la carte and raised hygiene/serving-practice concerns.

Consistent complaints about breakfast quality and organization.

Breakfast received positive remarks for quality and variety.

Breakfast options were generally well-received, though some noted a lack of variety.

Breakfast offering and pool praised; however some amenities are limited or missing for some guests (small gym, missing hairdryer at times, restaurant not yet fully operational during reopening).

Amenities like breakfast and coffee supplies have been criticized.

The amenities provided were seen as basic, with some lacking components.

While some amenities were noted positively, there were complaints about lack of basic facilities.

Multiple comments that the stay is worth the price ('vale cada centavo', 'excelente custo beneficio'), reflecting strong perceived value for the category of hotel.

Good value for the price considering location.

Strong value for the price, particularly for short stays.

Guests expressed satisfaction with the cost for what was provided.