HOTEL DOLPHIN GRAND

The hotel is in perfect location for the ghats and major attractions in Varanasi. Loads of shops and good restaurants within walking distance. Facilities are clean and well maintained, room clean and comfortable and a fair size. Staff pleasant and provides and attentive service. Airport transfers are competitively priced. The only draw back for us was breakfast which did not provide a lot of choice for western palates.

It's a great hotel with proximity to historic places in Kashi. The hotel amenities are great, and the staff is excellent! We enjoyed the stay and highly recommend it. Mr Rajesh helps with local arrangements for almost everything. He is outstanding and helpful.

Very clean room. Excellent location to visit Varanasi and the ghats.

Travel desk manager Rajesh was very helpful in arranging a guide at a reasonable rate and explain the procedures for darshan at Kasi temple .

Excellent stay here Lovely hotel and staff 15 minutes walk to the Ghats Thank you

The hotel is very good, everything is very clean, and with a very good location, you can rest very well after your day's activities and the chaos of the city you arrive tired, so what you will need is a good bath and a good bed and this hotel has the conditions, I recommend it 100% its staff is friendly, Lalit one of the councilors or who is in charge of cleaning is very friendly and helps you in everything in his hands so that you feel comfortable with your room, the food is very good and of quality, it also has a unique restaurant and it is vegetarian, it is a small but cozy hotel.

Excellent service and food

This hotel is lovely and even though on main road it is quiet inside with a really good quality of rooms. Each room is air conditioned and has really good facilities. The team are brilliant helping with questions about where to go shopping negotiating Rikshaw prices. The food is hot and whilst you have to remember at breakfast food comes first and then your hot drink there is nothing to complain about and the prices are reasonable. A really lovely hotel to stay in.

Very comfy room and terrific location in Varanasi. Just close enough—5 minutes walk—to the ghats to be totally convenient, but just enough outside the main part of the old city to feel like a bit of a haven. Room in good shape, solid restaurant. Only complaint is that the staff is a bit too hover-y and solicitous in the restaurant, but that’s a small thing.

Smelly area

I stayed for two nights and had a comfortable stay. It’s conveniently located and safe. The restaurant was excellent.

Close to ghats in a busy area. The bathroom had mold, but the shower and bed were OK. Not noisy. Got tired of eating at the buffet, although we liked the food for the most part and the service was good.

I think bell buy tear my luggage while bringing to us but other Than all good

Close to temple. Food is good. Clean. Beds are good. Very comfy.

Staff lovely and very convenient to walking to The Ganges. Breakfast very limited…they ran out of coffee constantly, and when served it wasn’t good, and if busy cups and plates. Indian breakfast way better than European (sliced bread and packaged jam). Found a lot of noise in the corridor outside my room when I stayed- but that was fault of guests not hotel. Lovely to wake and watch monkeys playing on the buildings opposite. Would stay again…but not pay for breakfast…

Conveniently located. No alcohol…very clean and contemporary. Lovely attentive staff.

A great hotel , european standard with an excellent service from all the staf ! From the front-desk , the restaurant , etc....a very kindky and professional atention ! Thanks a lot to every one who made my stay so fantastic. The hotel give a very good service with taxi ( they pick-up from the train station, then to Sarnath, etc.... with fantastic guy named Monu). The room is perfect, fantastic bed and acomodities . Strongly recomended in Varanasi.

綺麗なホテルで立地も良かったです

Nice place inside, but noisy and dirt outside, can’t be changed in small Indian cities.

Ziemlich zentral gelegen, ein guter Ausgangspunkt für Besuche von Tempeln und Ghats und ein ruhiger Rückzugsort mitten im Stadtgetümmel, wenn man eine Pause braucht. Sehr sauber, sehr freundliches und aufmerksames Personal. Und das Hotelrestaurant ist großartig.

Hotel Dolphin Grand in Varanasi is a fantastic value. Very conveniently located and comfortable hotel for the price. Sure, there might be nicer places in town and ones closer to the Ghats, but they cost a lot more and will be much noisier. Dolphin is close enough to walk to the Ganges, and located on a main street where it is easy to find a Tuk Tuk if you need a ride to the farther parts of town. The room is comfortable enough for two people. The shower did get a little water on the floor, but not a big deal. The staff was very kind and helpful, especially Lakshmi at the front desk. Breakfast in the lobby was tasty.

Very helpful staff. Good room and breakfast.

this hotel must have been renovated not so long ago. it was out-of-india quality of cleanliness with one the friendliest and the most helpful staffs we’ve met during our trip in india. it was the first time in our trip that we enjoyed clean water shower that reverted our hair back to normal conditions after the shower. we had an amazing stay here.

Sehr gutes, sauberes Hotel mit hervorragender Kundenorientierung. Die Gaths am Ganges sind innerhalb von 10 Minuten zu Fuss erreichbar. Die Mitarbeiter der Rezeption, insbesondere Herr Pryanshu sind aussergewöhnlich kompetent und hilfsbereit.

Either newly built or renovated. The place was clean and nicely appointed. Close enough to the ghats so that you can walk to it in 15 min.

L’hôtel est bien situé. Pour seulement 136e pour 2 nuits en demi-pension ça vaut le coup. La chambre était propre, avec tout le confort nécessaire. Le petit-déjeuner était très bon et nous pouvions choisir ce que nous souhaitions à la carte. Le soir c’était pareil, nous pouvions prendre ce que nous voulions pour dîner et le personnel du restaurant était très bien. C’est un restaurant uniquement végétarien mais franchement les saveurs changent et c’est bon. Nous avions payés avant d’arriver pour éviter tout désagrément qu’on a pu lire dans certains commentaires. Le manager a juste essayé, à notre arrivée, de nous dire que le petit-déjeuner n’était pas compris mais lorsque nous lui avons montrer notre voucher avec demi-pension il a dit ok et n’a pas insisté.

Enjoyed my stay at the Grand Dolphin. The service was warm and attentive, the hotel clean and the food quite good. As a foreign traveller, I found the area a little tricky to navigate but there were always rickshaws nearby to help me get around.

The hotel is close to Ganges River, but is was outdated, dirty and very expensive for what we payed for.

Very nice hotel

Very poor breakfast

The room was pretty clean, but upon looking more closely at one of the provided bottled waters, the seal had been broken and it was filled to a different level than the other bottle with an unbroken seal.

What a fabulous find in the midst of such an amazing and vibrant city. A real oasis when a bit of peace and quiet was required. A great welcome by the whole excellent staff , including the ever helpful Krishna with his huge smile. The room was extremely well maintained, clean and comfortable. The food and service in the restaurant was as of a very good standard. The hotel is well located for walking and short rickshaw rides to all the main sights. We thoroughly enjoyed our stay here and would certainly recommend it highly to anyone visiting Varanasi.

Very clean hotel, great service

Location is good if you want to walk down to the ghats. Restaurant is good, but vegetarian only. Room is a decent size and it all worked well but a thermostatic shower mixer would have been nice. WiFi is good. Having learned more about that area of town, I'd definitely stay there again.

Be warned: NOT ALL ROOMS HAVE WINDOWS. I booked an executive twin room and we were given a windowless triple. Third bed was a rollaway bed positioned against the wall by the (not) window. Immediately returned to the front desk to ask to switch rooms. After much back and forth, we were told nothing else was available until the next day. I could tell the staff member felt or perceived me as an entitled westerner and displayed a poor attitude, though he did offer to have staff arrange to hand carry our luggage to the new room assignment while we were out touring. He kept his word and the new room, directly above, indeed had a window and was a true double accommodation. We respectfully apologized to each other for any malcontent. (Both) Rooms were extremely clean, though I am not a fan of the wet room-type bathroom. Hotel needs more universal power outlets. Location is close to the Ganga and ceremonies, but extremely busy and noisy. Good for walking tours. (Noted: We happened to visit during the wedding anniversary of Krishna, so doubly noisy and probably not normal.) Breakfast buffet was adequate. They cater more to Indian diets, so be prepared and try something new. No soya or plant-milk alternatives provided (typical of all the hotels we frequented in India). Laundry service was done same day, turned in at breakfast time. Friends, we gave them a separate bag each, but it was returned combined all into one, which completely defeated our purposes for billing.

Great value & food with western standards met

숙소상태는 양호했어요. 근처 케랄라 남인도 식당음식도 괜찮았구요. 호텔에서 고돌리아 교차로까지 접근성도 양호했어요. 호텔룸 티브는 유료라 티브시청은 못했습니다.

We could not get hot water,to shower. When called the front desk he said , they will turn the machine on, and hot water will be available in 10 min. After 10 min when I called , the front desk help said he cannot tell me when the hot water will be available. After 20 min offered to bring hot water in a bucket, if needed. In short had to shower in cold water. We were a family of 8, so all of us had to shower in cold water. The oldest member was 72 yrs old. Very upsetting after paying this kind of money.

Staff at Grand Dolphin were very helpful and courteous, starting from the front desk management to the dining staff. Laksmi from the reservation team made my car bookings to Ayodhya, Boat Tour for Ganga Aarati and Airport pick up. Prices were reasonable and she was very responsive to my requests. I would highly recommend the hotel to anyone travelling to Varanasi.

Très bon hôtel et personnel agréable.

The staff was helpful. The property despite being in busy area was still very quiet and really clean.

New hotel. Clean rooms and toilet. Courteous staff. Nice restaurant downstairs though they can add some of the local delicacies. Overall good experience and would recommend. Hope they can keep their high standards for years to come

Exceptional newer property close to the river. Room was modern and everything worked perfectly. Service was excellent. The restaurant attracts locals and is very good.

Excellent hotel close/ walkable to all major attractions Kashi Vishwanth temple, ghats. Excellent service, friendly staff. Had an excellent stay.

We really enjoyed our stay at this hotel. The rooms were super nice with comfy beds and good ameneties. The staff was very friendly and attentive to the needs of our family. This at an excellent location not too far from the popular ghats. The breakfast and lunch buffets at the restaurant were excellent in terms of variety and quality. Garima and the rest of front desk staff were very helpful in sorting out our reservation issues with hotels.com and planning our visits around the city

Very good hosptality. Proximity to many tourist places-river, ghats, temples. Food is excellent in the restaurant. Really nice hotel placed perfectly for many activities. Thank you to the staff. We will visit again.

Service and cleanliness is really good. Had a pleasant stay.

Good hotel to stay in !

Property is really clean but service needs to improve all the levels. Listening to customers and communication needs to be improved. I was leaving early morning the next day and I had given cloths for laundry they did laundry late in the evening after asking the manager about status of my cloths. She promised to take care of it but didn’t.

Un excelente hotel de estándares europeos: limpio, nuevo, buen y rápido servicio, personal eficaz y amable. Todo silencioso, y cama muy cómoda.

It’s nice hotel with good customer service, the only negative is noise from the road. It has good Restaurent in it and close to Gaht to travel to Ganges. With my limited time I couldn’t plan ahead but they have services which is an added adavantage for this hotel.

Brand new hotel. Immaculate and there is often a staff-member cleaning the floors or attending to guests. Great service (although being brand new some are still learning the menu items, etc.). Very attentive. Excellent bathroom. Our room’s window had a lovely tree in front of the window. Good location to get to various places. Shakti, the daytime desk manager, spoke very good English and was very keen to assist me with whatever I wanted. Great breakfast. I treated myself to this luxury after guest houses and more “average” hotels. They are trying to be eco-friendly. I got an hour and 15 minute massage for only 600 rupees (plus tip). I wish I could have afforded to stay here for more than one day.