Refik Başaran
Refik Başaran, Eski Sanayii Sokak, 50400 Ürgüp, Turkey- Monument
English
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About this hotel
Luxurious Accommodation with Prime Location
Located in Nevsehir, Whitestone Hotel offers a convenient stay just steps away from Urgup Museum and Nikolos Monastery. With easy access to Zelve Open Air Museum and Uchisar Castle, guests can explore the rich history of the region effortlessly.
Top-Notch Amenities for a Relaxing Stay
Enjoy a comfortable retreat with a terrace, private parking, and a cozy restaurant and bar on-site. The hotel provides excellent room service, a 24-hour front desk, and currency exchange for added convenience.
Explore Nearby Wonders
Discover the fascinating Özkonak Underground City and Tatlarin Underground City within a short drive from the hotel. Make the most of your visit with these unique attractions just a stone's throw away.
Experience luxury and convenience at Whitestone Hotel. Book your stay now for an unforgettable getaway.
Nearby Attractions
Dutlu Camii
Dutlu Camii, İstiklal Caddesi, 50400 Ürgüp, Turkey- Historic
- Worship
- Building
- Mosque
Temenni Tepe
Temenni Tepe, Kılıç Arslan Sokak, 50400 Ürgüp, Turkey- Viewpoint
Altıkapı Türbesi
Altıkapı Türbesi, Turan Caddesi, 50400 Ürgüp, Turkey- Memorial
(hotel and church in restoration)
(hotel and church in restoration), Esetağa Sokak, 50400 Ürgüp, Turkey- Attraction
Asmalı Konak
Asmalı Konak, Hacı Hafiz Efendi Sokak, 50400 Ürgüp, Turkey- Tourist Site
- Attraction
Important Information
A deposit may be required at the property.
Stay Details
Check-in from
02:00 PM
Check-out by
11:00 AM
Parking
PAID
Children
Allowed
Pets
Not allowed
Amenities
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
Laundry
Luggage storage
Express check-in/check-out
Bar
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
Car hire
Currency exchange
Private parking
Private check-in/check-out
Designated smoking area
Board games/puzzles
Shuttle service (additional charge)
Concierge service
Allergy-free room
Lockers
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Walking tours
Breakfast takeaway containers
Key card access
Tour/class on local culture
Room Types
Double Room with Balcony
Up to 2 guests20 sqmTwin bed (90-130 cm wide)
Boasting a terrace with city views, this double room also features a private entrance and a TV with satellite channels. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Twin bed (90-130 cm wide)
Room details
20 sqm
City View
In-room amenities
Coffee/tea makerMinibarShowerTVTelephoneHair dryerBathrobeToiletHeatingSlippersSatellite channelsPrivate entranceHardwood or parquet floorsTerraceLinenUpper floors accessible by elevator
Standard Double or Twin Room with Balcony
Up to 2 guests20 sqm2 Twin bed (90-130 cm wide)
Featuring a terrace with city views, this twin/double room also offers a private entrance and a TV with satellite channels. The unit offers 2 beds.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
20 sqm
City View
In-room amenities
Coffee/tea makerMinibarShowerTVTelephoneHair dryerBathrobeToiletHeatingSlippersSatellite channelsPrivate entranceHardwood or parquet floorsTerraceLinenUpper floors accessible by elevator
Deluxe King Room
Up to 2 guests20 sqmDouble bed (131-150 cm wide)
This double room's standout feature is the spa bath. Boasting a terrace with city views, this double room also offers a private entrance and a TV with satellite channels. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
20 sqm
City View
In-room amenities
Coffee/tea makerMinibarShowerTVTelephoneHair dryerBathrobeToiletHeatingSlippersSatellite channelsPrivate entranceHardwood or parquet floorsTerraceLinenUpper floors accessible by elevator
Triple Room with Bath
Up to 3 guests25 sqmTwin bed (90-130 cm wide), Double bed (131-150 cm wide)
The spa bath is the standout feature of this triple room. Boasting a terrace with city views, this triple room also features a private entrance and a TV with satellite channels. The unit has 2 beds.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
25 sqm
City View
In-room amenities
Coffee/tea makerMinibarShowerTVTelephoneHair dryerBathrobeToiletHeatingSlippersSatellite channelsPrivate entranceHardwood or parquet floorsTerraceLinenUpper floors accessible by elevator
Economy Room
Up to 2 guests20 m2King bed (151-180 cm wide)
1 King Bed
215-sq-foot room with city views
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Food & Drink - Electric kettle, minibar (fees may apply), free bottled water, and free tea bags/instant coffee
Sleep - Premium bedding and bed sheets
Comfort - Heated floors, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Hardwood flooring in room
Need to Know - Housekeeping on request, no cribs (infant beds) available
Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
20 m2
City View
In-room amenities
MinibarPrivate bathroomHardwood or parquet floorsElectric kettleBottle of waterPremium beddingFree WiFiNo cribs (infant beds)SmokingBedsheets providedFree tea bags/instant coffeeHeated floor
City Room
Up to 2 guests2 Twin bed (90-99 cm wide)
2 Large Twin Beds
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Food & Drink - Electric kettle, minibar (fees may apply), free bottled water, and free tea bags/instant coffee
Sleep - Premium bedding and bed sheets
Comfort - Heated floors, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Hardwood flooring in room
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-99 cm wide)
In-room amenities
MinibarPrivate bathroomHardwood or parquet floorsElectric kettleBottle of waterPremium beddingFree WiFiNo cribs (infant beds)Bedsheets providedFree tea bags/instant coffeeHeated floor
Exclusive Room
Up to 3 guestsKing bed (151-180 cm wide), Twin bed (90-99 cm wide)
1 King Bed and 1 Twin Bed
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Food & Drink - Electric kettle, minibar (fees may apply), free bottled water, and free tea bags/instant coffee
Sleep - Premium bedding and bed sheets
Comfort - Heated floors, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Hardwood flooring in room
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
King bed (151-180 cm wide), Twin bed (90-99 cm wide)
In-room amenities
MinibarPrivate bathroomHardwood or parquet floorsElectric kettleBottle of waterPremium beddingFree WiFiNo cribs (infant beds)Bedsheets providedFree tea bags/instant coffeeHeated floor
Superior Room
Up to 2 guestsKing bed (151-180 cm wide)
1 King Bed
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Food & Drink - Electric kettle, minibar (fees may apply), free bottled water, and free tea bags/instant coffee
Sleep - Premium bedding and bed sheets
Comfort - Heated floors, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Hardwood flooring in room
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
In-room amenities
MinibarPrivate bathroomHardwood or parquet floorsElectric kettleBottle of waterPremium beddingFree WiFiNo cribs (infant beds)Bedsheets providedFree tea bags/instant coffeeHeated floor
Basic Triple Room
Up to 3 guests3 Twin bed (90-99 cm wide)
3 Large Twin Beds
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Food & Drink - Electric kettle, minibar (fees may apply), free bottled water, and free tea bags/instant coffee
Sleep - Premium bedding and bed sheets
Comfort - Heated floors, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Hardwood flooring in room
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
3 Twin bed (90-99 cm wide)
In-room amenities
MinibarPrivate bathroomHardwood or parquet floorsElectric kettleBottle of waterPremium beddingFree WiFiNo cribs (infant beds)Bedsheets providedFree tea bags/instant coffeeHeated floor
Family Room
Up to 4 guestsKing bed (151-180 cm wide), Queen Bed (150-160 cm wide)
1 King Bed and 1 Queen Bed
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Food & Drink - Electric kettle, minibar (fees may apply), free bottled water, and free tea bags/instant coffee
Sleep - Premium bedding and bed sheets
Comfort - Heated floors, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Hardwood flooring in room
Need to Know - Housekeeping on request, no cribs (infant beds) available
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide), Queen Bed (150-160 cm wide)
In-room amenities
MinibarPrivate bathroomHardwood or parquet floorsElectric kettleBottle of waterPremium beddingFree WiFiNo cribs (infant beds)Bedsheets providedFree tea bags/instant coffeeHeated floor
Standard Room
Up to 2 guests20 m2King bed (151-180 cm wide)
1 King Bed
215-sq-foot room with city views
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Food & Drink - Electric kettle, minibar (fees may apply), free bottled water, and free tea bags/instant coffee
Sleep - Premium bedding and bed sheets
Comfort - Heated floors, fresh towels every 2 days, fresh bed sheets every 2 days
Accessibility - Hardwood flooring in room
Need to Know - Housekeeping on request, no cribs (infant beds) available
Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
20 m2
City View
In-room amenities
MinibarPrivate bathroomHardwood or parquet floorsElectric kettleBottle of waterPremium beddingFree WiFiNo cribs (infant beds)SmokingBedsheets providedFree tea bags/instant coffeeHeated floor
Family Room with Bath
Up to 4 guests2 Queen bed (151-180 cm wide)
The unit has 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Small Double Room
Up to 2 guests20 sqmDouble bed (131-150 cm wide)
Featuring a terrace with city views, this double room also offers a private entrance and a TV with satellite channels. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
20 sqm
City View
In-room amenities
Coffee/tea makerMinibarShowerTVTelephoneHair dryerBathrobeToiletHeatingSlippersSatellite channelsPrivate entranceHardwood or parquet floorsTerraceLinenUpper floors accessible by elevator
Triple Room with City View
Up to 3 guests25 sqmTwin bed (90-130 cm wide), Double bed (131-150 cm wide)
Boasting a terrace with city views, this triple room also features a private entrance and a TV with satellite channels. The unit has 2 beds.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
25 sqm
City View
In-room amenities
Coffee/tea makerMinibarShowerTVTelephoneHair dryerBathrobeToiletHeatingSlippersSatellite channelsPrivate entranceHardwood or parquet floorsTerraceLinenUpper floors accessible by elevator
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(41 total)
Provider-sourced guest reviews.
5/10
Reviewed May 23, 2026No había aire acondicionado en la habitación, sino un ventilador portatil, pasamos mucho calor en la noche, no entraron nunca a sacar la basura de la habitación
10/10
Reviewed Sep 30, 2025El alojamiento esta muy bien ubicado.
No tengo ninguna observación
8/10
Reviewed Sep 15, 2025立地が良い。オトガルに近い。買い物にも便利。朝食が屋上の広いテラスで景色が絶景。食事も美味しい。
10/10
Reviewed Sep 1, 2025A reggeliző szalon a tetőn van, ahonnan nagyon szép a kilátás. A reggelinél nagy volt a választék. Sokféle sajt volt. A reggeli 10 pont. A szálloda Ürgüp központjában van, jó elhelyezkedés.
Hangos és zajos volt az utca forgalma. A szemétgyűjtőt jó lett volna, ha kiürítik a szobából.
10/10
Reviewed Aug 24, 2025Tertemiz bir otel. Kahvaltısi güzel. Fiyat&performans açısından 10 üzerinden 10 veriyorum.
6/10
Reviewed Aug 20, 2025Overall Rating: 6.5/10 My stay at this hotel was below expectations considering its overall rating above 8, which I find misleading. Luggage Assistance: No help was provided with bags upon arrival or departure. Noise & Insulation: The rooms have very poor sound insulation, and noise from outside and neighboring rooms was disturbing. Air Conditioning: There is no proper air conditioning system. Instead, a swamp cooler is used, which is insufficient and does not cool even a quarter of the room space. Elevator: Only one elevator is available, and it is very slow, making it inconvenient during peak times. Breakfast: The breakfast options are very limited and do not meet the expectations set by the hotel’s advertised rating. 📌 In summary, this hotel does not justify its high online score. While it may meet the needs of some travelers, my personal experience was disappointing, and I would not rate it higher than 6.5/10.
6/10
Reviewed Aug 17, 2025Çarşaflar kirli odada klima yok ve odalar çok küçük ve dar. Çok kötü bir anı oldu.
7/10
Reviewed Aug 11, 2025Locatie
Geen airco, wel ventilator
8/10
Reviewed Aug 9, 2025Convenable en générale. Dommage pas d’airco pourtant indispensable dans pays comme la Turquie.
10/10
Reviewed Aug 7, 2025Bir gece konakladık. Güzel karşılandık temizlik güzeldi. sabah kahvaltımızda gayet güzeldi tavsiye edebileceğimiz bir otel
10/10
Reviewed Aug 7, 2025Everything.
Nothing.
10/10
Reviewed Aug 7, 2025Everything.
Nothing.
4/10
Reviewed Jul 23, 2025Odalar bakimsiz,mobilyalar sallaniyor ve oda tikis tikis,kahvalti idare eder.Klima yerine havalandirma cihazi koymuslar fakat yetersiz kalıyor.
2/10
Reviewed Jun 13, 2025Siteden odayı seçip ödememi yaptım gece saat 23:30 civarıydı çok yorgundum, otel arayıp oda boş değilmiş kusura bakmayın dedi, ödemeyi geriye yapmadı. Ardından ısrarlarıma rağmen ödeme bir sonraki gün eksik bir şekilde yapıldı, bu tip olaylar turisttik bölgelerde odaları başkalarına fazla ücrete verdiklerinden dolayı, insanları mağdur ediyorlar, o gece başka otel bulamadım maalesef.
10/10
Reviewed Jun 9, 2025Çok temiz, güvenilir bir otel. Sabah kahvaltısı harika, her yere yakın. Otelde unuttuğum bilgisayarımı hemen kargo ile ilettiler. Çok memnunuz hizmetlerinden.
8/10
Reviewed Jun 4, 2025Otelde bir gece konakladım temiz ve konum olarak merkezi olması avantaj. Yalnız geceleri çok gürültülü olabiliyor.kahvaltısı yeterli ve son derece güzeldi.
10/10
Reviewed Jun 4, 2025İyiydi
10/10
Reviewed Apr 10, 2025awesome hotel, awesome breakfast, awesome staff and owner, awesome beatiful rooftop, awesome view terrace restaurant, awesome awesome awesome, masha Allah, great nice bro, insha Allah you dont dissapointed. i take group with 6 families, 35 pax, total, they all happy masha Allah❤️❤️❤️🙏
6/10
Reviewed Apr 10, 2025Overall ok considering the price, breakfast options were good. Helpful staff.
4/10
Reviewed Apr 7, 20251 gece konakladığımız whitestone hotelde akşam 10da giriş yaptık çarşaflar sırılsıklamdı. Durumu ilettiğimizde yoğunluktan ıslak serilmiş olabilir denildi bilerek böyle serilmiş olduğunu anladım, banyoda su çok soğuktu yoğunluktan sıcak su bittiği söylendi. Ayrıca oda 4 kişilik aile için çok dardı.
10/10
Reviewed Apr 5, 2025Great breakfast Good service Friendly people
6/10
Reviewed Apr 4, 2025Otel konum olarak iyiydi, yeme içme mekanlarına yakındı. Otopark sorunu yoktu, hemen yaninda otopark bulunuyor. Fiyat olarak da makuldu. Odalar sıcaktı, üşümedik. Ancak odaya ilk girdigimizde deterjan kokusu ile karşılaşmış olsak da çarşaflarin temizliginden pek emin olamadim. Carsaflarin uzerinde yapışmış kıllar vardi. Bu tip durumlara hazirlikli oldugum icin kendi carsafimi yanimda tasiyorum, kendi carsaflarimi kullandim. Oda cok genis degildi ama 1 gece kaldigimiz icin fazlasina ihtiyacimiz olmadi. Banyo-tuvalet temiz gorunuyordu. Kahvaltisi yeterliydi.
10/10
Reviewed Jan 3, 2025Her anlamiyla mükemmel
10/10
Reviewed Nov 15, 2024Otel cok merkezi bir konumda. Acik bufe kahvalti cok iyiydi. İsinma süper di. Odada ketil cay kahve mini buzdolabı vardı. Dolap mobilyaları çok kötüydü sadece :) dokunsan yikilacak gibi. Bizim icin sorun yaratmadi ama daha kullanışlı olabilir. Tatilimiz super gecti. Teşekkürler
8/10
Reviewed Nov 10, 2024Temiz, bu soğukta sıcacık bir otel. Personel ilgili. Merkezi bir yerde.
6/10
Reviewed Aug 28, 2024Tam merkezde olduğundan şehir trafiği nedeni ile çok gürültülü bir ortam. Personel ilgili ve güler yüzlü. Kahvaltı beklenti üstünde güzeldi.
8/10
Reviewed Aug 17, 2024İyi karşılandık. Temizlik iyi diyebilirim. Eşyalar yeni. Gerekli temizlik saglanmis. Odada eşya dolap yoğunluğu olduğundan yeterli hareket alanı yok. Örneğin 2 dolap olmadı gereksiz.Kahvaltısı olması güzel. Fiyatına göre iyi.
6/10
Reviewed Jul 13, 2024Location, customer service, breakfast
No air-conditioning in the rooms, late night noise from the hotel/pub opposite
7/10
Reviewed Jun 6, 2024Nice breakfast. Friendly staff. Good breakfast - buffet.
Very noisy due to traffic. Hotel is at a very busy road. No parking. No airco so you need to sleep with the window open. However too may mosquitos entering the room as there's no wire - netting. Overpriced.
8/10
Reviewed Apr 19, 2024Otel temizdi , muadillerine nazaran daha uygun fiyatlıydı. Kahvaltının fiyata dahil olması güzeldi. Kahvaltıda güzeldi. Sadece tek kötü tarafı oda müşteriye kötü balkonlu oda istedim ekstra 500 lira fiyat istediler ama saolsunlar yardımcı oldular o konudada. Birde yerden ısıtma var dediler bizde bebek olduğu için bi tık yetersiz kaldı ısıtma başkada bir olumsuz yönü yok.
4/10
Reviewed Apr 15, 2024Fiyatına göre hizmet. Oda ortalama iyi idi. Ancak 3 gece kaldık temizlik için odaya giren olmadı. Sonuç: idare eder. Çalışanlar güler yüzlü, yardımcı idi.
10/10
Reviewed Apr 7, 2024Lovely place, next to kebab shop and bus station
4/10
Reviewed Jul 18, 2023Yatak yastik çarşaf temiz degildi. Yatakta saç ve kıl mevcuttu. Odada klima yoktu.Memnun kalmadım.
10/10
Reviewed Jul 17, 2023Sisti hyvää palvelu
8/10
Reviewed Jul 11, 2023everything was good breakfast was good car parking wasn't free but cheap all employees were Collaborators room was clean
nothing
8/10
Reviewed May 25, 2023Its very central. Theres a lift to all floors. Large breakfast terrace room has great views on three sides. Good enough breakfast. Lovely type of sourdough bread. Reception was mixed. Arrival receptionist was not welcoming at all, very perfunctory. The lady in the daytime was extremely nice but had very little English. Nobody had much English! Lovely central place to be, and easy.
8/10
Reviewed Apr 26, 2023temizlik iyi kahvaltı biraz daha iyi olabilir ama genel anlamda beğendik
10/10
Reviewed Feb 20, 2023Very clean room and great location. Breakfast amazing ! This hotel have a nice wiewpoint terrace .
10/10
Reviewed Feb 19, 2023Everything is amazing ! It is a new hotel, rooms are clean and well decorated. It is in a very central location, and the breakfast on the terrace is great. staff helpful and friendly
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Friendly staff
- •Great location
- •Good breakfast
Areas to consider
- •Dirty sheets
- •Noisy environment
- •Poor air conditioning
Cleanliness
8/10Some reviews mention dirty sheets and unkempt rooms.
Service
10/10Staff members were friendly and accommodating.
Location
10/10Several reviews highlight the great location.
Room Quality
7.5/10Concerns about noise and poor air conditioning were noted.
Amenities
8/10Lack of proper air conditioning and limited breakfast options.
Value for Money
9/10Some reviews suggest it’s underwhelming based on the advertised rating.
Food and Beverage
9.5/10Breakfast was generally well received but limited in options.
Overall Experience
10/10Mixed sentiments overall, but some had a good experience.