Dem Premium Hotel - Round Trip Airport Service - Istanbul International Airport

Pros: - The airport transfer service is great, especially if your flight arrives or departs at midnight. The hotel is about 10–15 minutes away from IST airport. - Breakfast was good and there were two options: 1) a Turkish breakfast (eggs, cucumber, tomatoes and cheese), or 2) Turkish baked goods such as olive bread and cheese bread. - The housekeeping crew were friendly and helpful, providing extra towels and toilet rolls. -There are bakeries, restaurants, kebab shops, a pharmacy and supermarkets nearby. Cons: - The room is quite small. I hit my toes on the bed legs multiple times. - The location is far from the tourist attractions and the city centre of Istanbul, about an hour's drive away.

Room was too small no place to move around the bed breakfast basic ask for coffee Thea’s extra

The property needs

Easy check in process. The transportation was excellent!!! Breakfast provided in the morning.

Airport shuttle was excellent. Room was passable. Shower was great.

Hotel was clean and staff were friendly. The paid shuttle service worked well and it was perfect for a short layover before a flight from IST. There are decent restaurants very close to the hotel.

A good hotel to stay not far from the airport. Room is comfortable though it’s located on the street so you can hear traffic going by. Airport shuttle worked well.

The location was unique . Because there are hills homes quite. Room is clean, staffs are very friendly.

We are want to say thanks for this time!

Clean room and friendly staff

As per the Reservation its states that "Free continental breakfast available daily 6:30 AM to noon", but its not buffet kind breakfast. Its like 3 options to choose an item and black coffee and its not as advertised. As per Reservation its says - Dem Premium Hotel - Round Trip Airport Service - this should have stated that paid Round Trip Airport Service, which misleading and I did not like over over the facility which provided, which is different from what its advertised.

Ideal place for stayover between flights. Transfer instructions were easy and clear. And transfer was well organized. Room was nice and clear. Overall very satisfied. Will definitely return!

It was my first time to stay in this hotel....the transfer from the airport was very clear and fast...it takes only 12-15 minutes going to the hotel The driver in the shuttle gave the greeting bottle of water to everybody in the shuttle....the receptionist Baki was so nice and pollied...at the table in the room were free cookies, cakes, crackers, juce and water , tea and coffee like a comliment from the hotel....the room is small but very clean and all facilities worked right Beside the hotel are 3-5 small restaurants and the fruit market shop....very good people work in the hotel...very nice location... and very good hotel... Thank you team of Dem Premium Hotel...you made my stopover

Very reasonable hotel stay near the airport - take advantage of the shuttle service which was 35E for return transportation and they make it very easy of pickup from the airport

It was excellent, as advertised. Nice airport shuttle, plenty of places to eat around the hotel. If you want a hotel close to the airport, this would be a great choice.

Well organized airport pick up and drop off, good customer service, with some snacks and water bottles and security lockers.

Удобный отель недалеко от аэропорта. Очень хороший трансфер из и обратно аэропорта. Вежливый персонал, готовый помочь. Несколько человек говорит по русски. Есть возможность организовать поездку в центр Стамбула с утра и до вечера. Оценка персонала отличная. Вай-фай в отеле бесплатно. Также чай и кофе в любое время бесплатно.

Booked this hotel for my mother for her overnight transfer in Istanbul. It was helpful that the staff spoke Russian as my mother doesn't speak English. I booked round trip airport transfers along with the room. The transfer service was great. The room was clean and the check in was easy. Highly recommend.

Very tiny

Beds are clean and comfortable, food is one of the best Turkish delights… would definitely bring my family back 😃

Nice cozy hotel

Good quality standard hotel accommodations not too far from the airport. Comfortable and clean. Ideal for layovers. The shuttle service is excellent - large comfortable vehicle, friendly service - including in the middle of the night.

The staffs are concerned, quick and flexible.I love how they care about my mother when her flight canceled.

Convenient to the airport and very accommodating for our transportation to the airport at 3am for flight.

Room price and services. Push sell for transportation.

Close to airport and theres shuttle with a fair price

The hotel is okay for a quick overnight stay near Istanbul Airport, but not ideal for a longer visit. The room was very small—barely enough space to move around—but the bathroom and shower were surprisingly great. The area itself is pretty dull, though there’s a 24/7 market just outside the hotel, which is convenient for grabbing water, fruits, or snacks. Overall, it does the job for a short stopover.

The hotel staffs were accommodative and airport ride instruction was efficient , the driver was nice !

Friendly staff, beautiful building, clean rooms, transfer works regardless of the time, high organization. If you are hungry, you can order food to your room, although within walking distance there are restaurants, shops, and even salons where you can get your hair done and beauty services. Beautiful place. The rooms are well insulated. You can really have a good rest there after the flight. I would especially like to mention the restaurant at the front of the hotel. Excellent fast service, delicious food: kebab, shashlik, meatballs, great tea and lavash, which remained fresh throughout our stay. Be sure to visit this restaurant. You will be greeted by friendly staff. I especially remember Marina, who speaks several languages, which helped us a lot. She perfectly organized our arrival and stay at the hotel. She was always in touch and, having arrived in an unfamiliar country, thanks to her we would feel confident. Thank you all.

We wanted something close to the Istanbul airport as we were arriving late in the evening and flying out to Cappadocia the next morning. The DEM Premium Hotel worked perfectly for us. There are lots of places to eat around the hotel but, after travelling from Western Canada, we were exhausted. The staff were incredible … so kind and helpful! They even made us a fruit platter and brought it to our room at no charge. The room was quiet and clean, though the shower did leak a bit. Breakfast was delicious! The staff members were the highlight of our stay … you will not finder nicer or more helpful people anywhere! They all went over and above in every way!

Very easy to get in touch with for last minute reservations! Property was nice and standard for quick and easy last minute booking.

Friendliness. Helpful. Great services.

Convenient and nice place for a short stay near the airport. Hotel arranged transportation was great and made it very easy to get to and from the airport. Rooms and linens are clean and comfortable. For lunch or dinner, go to the restaurant Dürümcü Mahmut Usta next to the hotel. It has very good Turkish food at very reasonable prices. Overall a nice place to stay for a layover in Istanbul.

Great rooms

Staf

What I really liked about this hotel was that they had the option to book with two way transfer from/to airport (for only 28 tax CAD extra). I booked it for my sister for a good price (a total of 100 CAD for a night) and they send the video through WhatsApp showing step by step how to get to the shuttle, also how to get connected to Wifi in the airport beforehand. So, we were not worried any more for our young sister as she had a smooth transition to the hotel and could rest there until her next flight the next morning! The unit was small, but no issue at all, it was clean and definitely worth it. It worked well and helped a lot! Thank you!

Great place. Have stayed several times. Staff is awesome.

As a single female traveling in transit thru Istanbul, safety is important and Dem Premium made me feel safe with their super efficient and interactive messaging service for pick up and drop off to and from the hotel. Service was impeccable. They ensured I had something to eat when I arrived at the hotel and continuously checked up on me. The amenities in my room needed a serious upgrade. The electric kettle was old and the shampoo and body wash dispenser was rusted out. However their service really made up for it. Would recommend this place for persons in transit or staying in Istanbul for a short time and want to be close to the airport.

I loved the attentiveness and the convenience Staff very friendly and helpful

Small bathroom

Great hotel, 15 mins from airport. Staff very helpful. (Isabelle rocks!) I’m actually returning again next week because it was so easy to stay there. Great internet speed, i was able to focus on my work and get a lot done. The islamic prayers are heard via the mosque loudspeakers 5x/day. Shower water pressure was great and water was hot. Bed was comfortable and room had blackout blinds. Important to note that this is a lower income, non-genteified town of true turkish people, so that might be uncomfortable for some. Not many spoke english but hotel workers do. Excellent baklava place nearby.

I found hospitality in general around Istanbul to be unexpectedly outstanding. However, the staff at this property truly went out of their way to ensure a perfect experience. The general manager, front desk staff, housekeeping and the transportation group they used, all were exceptional in providing more than they were being paid for. I selected the property because they were close to the airport; I'll select them again because now they are family.

Left out of the "what did you like" was Staff. Everyone from front desk to housekeeping and the transfer company recommended were genuinely concerned that everything went well for the trip. The hotel was perfect for my intentions but the staff was their most important asset.

The room was super small but it was well managed and worked perfectly for us

Staff went out of their way to ensure I was picked up by their shuttle despite some mishaps and delays on arrival

Very clean room and hospitable staff! I just didn't see any way to adjust the heat, but other than that, a perfect stay! The shuttle service to and from the airport was especially appreciated. Thank you for the hospitality!

I dont recomnded to stay in this hotel, the place is dirty and the transportation will not show up on the time, I was almost missing my fight, the manger is not good,

Average

Great stay near the airport. Very convenient

The hotel is still under construction, with some floors unfinished. When we visited, the elevator was not working.

Good stay for a quick overnight. Very small room but good for what we needed.

Perfect one night stay close to airport. Got the round trip airport transport package, couldn’t be better. Nice room, comfortable and clean. Staff recommended a place to order dinner and safe time, also a good option taken. This will be my place for next layover.

Everyone was friendly and room was good. We just needed it for 15 hours layover for connecting flight.

I was very pleased with the services provided. Very friendly staff. Clean nice room. Comfortable bed.

Stuff is friendly and professional, amenities a clean and cozy

Friendly stuff, clean rooms, good beds and amenities.

Convenient hotel, very nice staff

There was a constant smell of cigarette smoke in the room. No hot water for shower. Small cramped room.

Staff good. Location adequate. Price very good. Uncomfortable mattress and especially pillows, cold/warm but not hot water. I’d pay more for adequate sleep. Transport svc to airport excellent

I am glad to found this hotel. nice people with good service. airport shuttle service was so good.

A comfortable and convenient hotel for anyone transiting through Istanbul. The rooms are small but perfectly adequate for a short stay. Very friendly staff, and lovely to see they are also friendly to the many cats who live in the streets of Istanbul! The area is suburban, but there are several cheap restaurants that serve superb food.

Very clean and modern property. Rooms were fairly small, But very comfortable and modern. Welcome basket of snacks and drinks. Great little restaurant right across the street.

All good

Close to the airport and restaurants

Had a nice stay at DEM Hotel for an overnight / transit stay. The room was clean, front desk personnel was friendly and the shuttle bus service was on time. It was also close to IST. Highly recommend DEM Hotel.

Excellent customer service via phone, text, in person and airport shuttle service. Hotel was modern, water, tea and dry snacks were provided in the room. Cleanliness could be improved; floor was dirty, curtains had tears, sheets had small stains, bathroom was clean.

Improvement of room service

The rooms were nice, clean and comfortable. If fact, I had the best sleep in the whole trip on Turkey. When we arrived the lobby, elevator, and hallway were dirty. We were dubious about the room, but were pleasantly surprised. The shuttle transport was the smoothest we had in all of our trips. The staff was very commutive throug the whole process, including videos of what to do and where to go. All in all, this is a great transit hotel for the night to get to the Istanbul Airport (IST). Very friendly and helpful staff!

The property was fine but i didn't like the fact that they allow people to smoke in the rooms for a fee. The whole hotel smells like smoke. The room was clean. Because the hotel is on the main street expect the traffic noise.

The reception staff very rude. Rooms are very small and there are cats in lobby crying whole nite. One cannot sleep whole nite because of noise

Although rooms and wash rooms are small , but clean and justifiable with cost , front office young lady named Isabel was great , very welcoming and warm , and accommodative, overall was a great stay

Booked this hotel as it was the closest to the airport. They had a shuttle service with a fee. They were reliable, professional and time efficient. The room was updated, clean and comfy bed. Isabella who I spoke on the phone was extremely helpful. The shuttle driver Levitt was kind and helpful. The restaurant across the street had delicious Turkish food and happy staff. Highly recommend this hotel for a quick stop before flying out.

This is a convenient location for an overnight layover between flights. I used their transportation service which is additional to the accommodation cost and more expensive than the local taxi service but worth it if you don’t want the hassle of local transportation. Isabel at the front desk was welcoming. I would recommend this place for your layover flights.

Mouse runjing around in my room! Super thin walls made me feel the neighbors were in my room!

It was amazing! Hotel is very close to airport, just 15 min driving. Room was very nice and clean, not large, but enough for me. Service was excellent! Workers are friendly and helpful. I recommend this hotel for travelers!

We stayed 5 days here as a couple and it was flawless. Me and my boyfriend arrived there at 5 in the morning and even though the check in stattes at 12 the earliest the receptionist helped us with a room and an super early check in. Aswell as when we left, the check out got alongated after we spoke to Isabell. The receptionists speak English so that's a big plus, room service is on demand and I highly recomend.

Nice hotel, awesome staff and amenities. Highly recommend!

Friendly and helpful

Room small ,staff are great,close to airport But you keep hear plane noise Entrance are dirty and old

The hotel is conveniently located in reasonable proximity to the Istanbul airport, in an older commercial neighborhood. The shuttle is efficient and quick. There are local restaurants nearby. Rooms are small but well appointed and functional. Appreciate the complimentary snacks, tea, coffee, and bottles of water left in the room. Works well as an overnight hotel.

Not clean area not good welcoming

Clean rooms however there was no place to put suitcases other than on the bed.

The hotel is nice and very clean. Thank you.

Perfect

Clean comfortable rooms. Amenities and snacks in the room were appreciated. Stuff is welcoming and friendly. Special thanks to Isabella and Mehmet (the owner) who went above and beyond to help us. We are coming back and def will reccomend this place.

convenient location if you need to stay near IST. The room is basic but the surrounding area has many turkish restaurant.

Very supportive staff and good transport to the airport

The hotel was fine the but advertised shuttle was a bummer! It was advertised and built but as convenient but we ended up waiting a long while to be picked up and the shuttle was newly 25 minutes late in dropping us back off at the airport. We requested a refund but didn’t receive.

Shower was very small and not all of the lightsin the room worked. . Staff was friendly.

Nice place, good service near airport

Very responsive and great service. Good for short stay near airport. Shuttle service was reliable and easy to setup

It was a perfect location next to the airport for my 24 hour layover. The restaurant the Across the street was really good. I Would recommend this place. Meter Taxi was a cheaper way to get to and from the hotel

Rooms slightly small but very good value!

Above expectations. Staff kept in touch by WhatsApp. Good food available in area. Taxi is about 8-9 $ -300 lira as of July 24. Great overnight layover option. They send a map by WhatsApp. Room is clean AC works well. Tea maker etc. in room.

Hôtel situé à 20mn de l aéroport en Uber (attention le nôtre a changé le prix de la course et nous a fait payer 25€ de plus!) et à 50mn du centre (Uber ou taxi indispensable). Hôtel très agréable, personnel très serviable et chambre confortable, belle déco. Bon rapport qualité/prix. Les moins: chambre petite et bruyante (avions, route et surtout dans le couloir à toute heure de la nuit.

Once I'd got to the hotel everything was fine except i couldn't get cold water out of the tap on the washbasin. When i booked the transfers were included but they've now lowered stay prices and made the transfers optional. It is a palaver getting a transfer as the airport area for this is utter chaos. I had to send a selfie of myself at the pickup point and then they kept in touch via whatsapp til i was picked up.

Staff was helpful with limited English speaking efforts. It is in a rural area far from any town. No way to go but trapped in the hotel. Money wise is a good deal if don’t mind all the inconvenience. And the hotel provides just a very limited needs.

It’s a great clean hotel for an overnight. They have construction going around the hotel (while we were there), friendly staff, cute white cat. Loved staying there.

This hotel was perfect for us as we needed to be close to the airport and didn't have to worry about transport. Thank you.

Stayed here after landing at airport. Ten minutes by car or bus line (we parked on the street). Rooms are small but clean and modern and much cheaper than the large hotels nearby. The hotel does not really have much of a lobby nor is it in the best area of town, but for us it did the trick.