Urban Reforma Mexico City by Lumina

modern furnishings, laundry in unit, easy access, high end amenities & toiletries, nice security staff

some of our towels were either dirty or not well washed. Walls are paper thin so you can hear others but thankfully other guests in adjacent rooms respected the quiet time rules to keep noise level down after 9pm

La ubicación es espectacular. Fui al Maratón de CDMX y hay muchos restaurantes de pasta y otras cosas en 500 metros a la redonda. Para trotar en Chapultepec a poca distancia, y después del maratón llegar a pie y en metro es sumamente fácil. El personal sumamente amable, y además me facilitaron un late check out, con guarda equipajes sin costo. El lugar no tiene peros, bien precio, buena ubicación, buena relación precio beneficio. Y muy silencioso a pesar de estar en una zona de mucha actividad diurna y nocturna.

Nada, todo bien

Very confortable and everything provided, in the perfect spot near everything! And with parking, wich is something very important In CDMX! Great! I will come Again!!!

Le logement est spacieux propre et accueillant. Les lits sont très confortables. Le personnel de l’établissement est très agréable et très serviable. Nous avons passé un très beau séjour

Extremadamente limpio y cómodo; lo disfrutamos bastante

No tenemos temas negativos.

最初から壊れていた設備の修理費用を請求された

Quiet but very close to the action of CDMX. Felt safe and secure. Huge and spacious apartment with many bathrooms. Highly recommend, would stay here again.

Staff don't speak English and need to communicate through an external provider

La decoración es muy bonita. La ubicación está muy bien para conocer varios puntos de la ciudad. Se agradece que proporcionen aceite, sal, jabón y estropajos. La chica de seguridad es muy amable.

Le falta un poco de mantenimiento a los baños. La cama era tan grande, que el hueco para ir de un lado de la habitación a otro era muy estrecho y mi marido y yo acabamos con las piernas llenas de heridas por clavarnos el pico de la estructura de la cama. Que no haya un telefonillo para llamar a recepción. Tuvimos que pedirle a una chica que estaba en la terraza de uno de los apartamentos que nos abriera la puerta porque no teníamos el código - nos lo mandaron con menos de 24h por Booking y no teníamos internet.

La ubicación es excelente a unas dos cuadras del ángel, también por la calle donde esta hay muchos lugares donde comer

nada, todo estuvo bien

Locatie is goed

Middelmatig. Niet goed schoon, ongezellig, grote deuk in de bank, was niet in orde

This place has excellent location! It is super clean, modern, spacious, and very well taken care of. It has everything you need, easy to arrive, security at the entrance, and overall we felt very comfortable and safe during our week stay in Mexico City,

Location, cleanliness, safe, and everything the apartment is equipped with!

Conforto e localização

The place was clean and in a good location.

The apartment has all the facilities if you want to avoid an hotel stay.

La ubicación, no hay desayuno incluido. Esta es la segunda vez que me alojo ahí y el lugar funciona. El dispositivo de sonido que tienen para ayudarte a dormir es muy bueno. Tienen buena conexión a internet y el barrio tiene de todo. Está muy cerca de Reforma; en ese sentido, es cómodo y agradable. Los espacios son cómodos para 1 o 2 personas; y además puedes lavar tu ropa gratis antes de irte; lo que es muy bueno especialmente en una estadía de 6 noches

Primero, el precio, el doble de lo que pagué el año pasado; simplemente se me olvidó mostrarles que había mejores opciones en Polanco con las mismas características, pero me gusta esta ubicación. Pero el próximo año no voy a alojarme allí si el costo se mantiene así de alto; porque el aumento de costos no tiene nada que ver con el servicio; donde tuve que solicitar más de una vez reposición de papel higiénico y toallas, y ni hablar de limpieza.

Quedé impactado con la buena calidad de los apartamentos

Nada en particular

Ubicación, seguridad, confort

Nada que resaltar

The location was very good and near restaurants.

Tamanho da acomodação

Limpeza e falta de privacidade das instalações (painéis de vidro internos com cortinas que permitiam a visualização dos outros quartos e expunham a nossa acomodação)

The apartment was great and in a very good location.

Unfortunately there wasn't anyone in the building to help. I needed to write a message in the portal and not always wouldget a reply same day. The guards are helpless if they are not empowered. The apartment was clean but the bathrooms were not! Cleaning every 5 days is not enough. Things need care and proper maintenance. Is not a quiet building and i was able to hear a weird things from the neighbors.

I loved the location. Appreciated having filtered water in the kitchen and the laundry facilities.

While the street is quiet and the windows block out sound well, I had significant issues with sound coming from the other apartments. Super thin walls where the bedrooms attach to the living rooms of the other units and loud, partying guests. I think my neighbor brought outside guests into the apartment and woke me up all night, including at 3:30 am. Even normal talking from next door, I could hear literally every word. Unfortunately, I couldn’t stay again because of it.

La ubicación, cerca del Ángel de la Independencia CDMX, la facilidad de acceso, departamentos muy espaciosos, muy bien equipados y agradables, buena seguridad y atentos.

Siendo mexicano, hubiera preferido comunicación en español en lugar de que los mensajes fueran solo en ingles, cuidar la limpieza de los departamentos, si bien están ordenados y limpios, la mesa tenia mucho polvo.

Very spacious, clean and comfortable.

Location and amenities

Bed mattress a little hard

No mucho

El servicio pésimo, respuesta por parte del staff demasiado lenta y sin capacidad de resolver, check in igual de lento, cero empatía por parte del persona

Ubicación, seguridad y apartamento grande.

Baño un poco sucio.

Emplacement

Pas très lumineux

Location and was clean.

N/A

the location was ideal. It was very quiet despite the fact that restaurants and the busy atmosphere were only a few blocks away.

Only one toilet roll paper was provided for the whole week for 1 bathroom. Also, only 4 coffee pods were provided and there were 4 of us traveling.

I had a great stay at Urban Reforma in Mexico City. The host was incredibly accommodating and made the entire experience smooth and stress-free from start to finish. The property itself is wonderful—clean, comfortable, and well-maintained, with everything I needed for a relaxing stay. I would definitely recommend this place to anyone visiting the city and would happily stay here again.

El departamento es cómodo y estaba limpio.

El precio le queda grande. Se escucha absolutamente todo del edificio, las pláticas de los vecinos, los movimientos. No entra tanto ruido de la calle, pero la construcción del edificio es pésima, como paredes de cartón. Realmente no volvería y me parece que está altamente sobrevalorado. La persona que gestiona booking no respondió a tiempo lo cual hizo un poco estresante el ingreso, en el horario del chek in no tenía la clave para ingresar, ni el número de habitación.

Le bruit, nous entendions l'ascenseur et des bruits qui venaient du plafond. Pensez à prendre des boucles quies

Fácil acceso a todo

Todo está perfecto sin queja alguna.

I didn’t have any meal .

Location, facilities, cleanliness

No tv in bedroom

Good location and an absolutely wonderful team! The space was very clean and fairly spacious, which made for a comfortable stay. A big thank you to Edna for being especially helpful and efficient and made our stay more memorable.

The bed was a bit on the small side but comfortable, and the shower head could use a good descaling.

24h Concierge Vorhandene Waschmöglichkeit für Wäsche. Aufzug. Couch funktioniert als Schlafoption.

Bett zu klein, 140 breit, nicht für 2 Personen geeignet. Laut! Sportkurse im Nebenhaus, laute Klimaanlage, Kühlschrank. Wasserdruck zu gering, es dauert ca. 5-8 Minuten, bis das Wasser warm ist. Kein Ausblick, man guckt gegen Wände bzw in andere Wohnungen. Die angebotene Abholung war mit 950 Pesos viel zu teuer.

Perfect location, lots of room, comfortable bed

A lot of noise transmission between walls and floors. A white sound device was provided which helped mask some of the noise coming from other guests.

Room was spacious and clean- all the amenities were provided. Staff was also great! Plenty of great restaurants within walking distance. A good central place in town to see everythin

Location is excellent Clean and very well equipped Personnel super helpful and always with a smile (Daniel is a great concierge)

Hot water takes long time to come out. So water needs to be running for long and is painful to waste so much water

Really spacious apartments, and having two bathrooms was a real plus when travelling in a slightly bigger group. One of the two guards was really helpful friendly. Would recommend booking with free cancellation, because prices changed for the same dates in the weeks after I made my initial booking.

Only a minor point, but I thought 'city view' in the description would be a view of the city skyline or something like that, but it was just the apartments on the other side of the street.

The security was great and always attentive, very helpful with everything.

De locatie is heel centraal gelegen, en vlakbij Reforma. Hierdoor was dit een absolute plus. Daarnaast is het goed om te vermelden dat de ruimte erg ruim is, met aparte ruimtes voor het bed, inloopkast en 2 wc's waarvan 1 in de badkamer is. Superfijn om hier te verblijven voor een langer verblijf (>2 weken). De overige voorzieningen zijn ook top, waaronder de wasmachine en droger, de vriendelijkheid van de bewaking en het dakterras.

Niets.

El lugar es bonito y cálido, además la atención es muy buena

Todo me gustó

The location is great! And it is a beautiful apartment

The bed was very firm

Very modern , great location

The only comment is that the welcome message did not include detailed parking process, and it was very stressful after long day of driving to figure out how and where to park. We unloaded all luggage on the street but then realized that the guard was supposed to open to garage door and let us park, no signs outside how to proceed. Once that was resolved , the rest of experience was very pleasant

Très moderne, chic, le personnel très accueillant.

Estancia perfecta, las camas super cómodas y el departamento muy bonito

Space

Some noise from loud electric garage door

Good location, high-standard facilities, very friendy staff Located in a quiet neighborhood however very close to city centre

None

What can I say my first time in CDMX and I'm so glad I found this place. Love, love the location, the security guards are so nice, the apartment is beautiful they provide a lot of things basically all kitchen utensil and I really loved the location (again). Also communication with concierge 10/10. Would stay here again if I go back!

Nothing

Great location, clean and friendly staff. Very clean and lots of space. Building was secure and also easy to access.

No complaints!

The facilities were great, lots of detail put into the place eg white noise machine and earplugs, lotion, full kitchen supplies, etc. and attentive concierge. The room was huge and spacious for us 2. There was filtered water and a full heating/AC unit which was a first but very appreciated. Hotel was very modern and new.

The shower takes a while to warm up. The mattress is a bit hard. The location is good if you want to sightsee but a bit far from nicer neighbourhoods and restaurants. Also, the layout of the hotel is so you can see into other rooms and vice versa if you don’t close your blinds which is a bit strange.

The property is good, the apartment is large, clean, the location is good and safe with shops and restaurants all around the block. Relatively quiet too.

Shower takes ~15 minutes to warm up. Bad communication with the host as we booked last minute and did not receive any messages from the host so we had issues checking in. Check in time is 4pm and check out is 11am which is later check in and earlier check out than most other properties around. Also note the cleaning fee which adds ~$100 USD to the original price, this is also much much higher than other properties near by. This seems a bad faith move from the host’s part.

Muy buena ubicación, limpio y personal atento

Location

The bed mattress could use some work

great location - spacious bedrooms, comfortable beds and everything that we needed was provided in the apartment. it was also very quiet for a busy area. easy to use washing machine and dryer downstairs in the communal area which was always available when we needed it. some great cafe's really close by and Reforma, bars and restaurants a few minutes walk away only.

the only thing i can say that i didn't love, which is probably normal for apartment living, is that you are looking into another apartment only a small distance away from the living area so we kept the blinds partially drawn while we were there. but we weren't there much so it wasn't a problem. the bedrooms had a more private view.

Great location walking distance to museum of antropology. Super clean. Safe.

Nothing

La ubicación, el comfort y la elegación del departamento.

Perfect location and communication with host was phenomenal.

Privacy shade were not adequate. Hot water took significant time to come through.

Konumu temizliğe her şey çok güzeldi

We booked this stay for our wedding weekend and we LOVED it. 24/7 security guard who were very nice and willing to assist with anything. I’m a hot sleeper and our 2 bedroom stay had running AC so our whole apartment was very cool. The beds, the kitchen, and the bathrooms were all up to date and spotless. The apartment overall is beautiful. We enjoyed it so much we would consider living in them. There were cafes, restaurants, bars etc all down the street. I highly recommend Urban Reforma for anybody visiting CDMX.

Nothing. It was a 10/10 stay.

Quiet, spacious and clean. Staff very friendly, responsive and keen to help

Entrance accessibility via flight of stairs

Location was great. Nice place, spacious, clean, updated and quiet.

La ubicación la amabilidad del personal de vigilancia

La ubicación amplitud y estado del inmueble era excelente, el personal también, tenía un portero 24 horas que te ayudaba y tienen para guardar equipaje

Que queda en el 1er piso y no puedes abrir las persianas porque te ven pero hay otros apartamentos en pisos superiores que con tiempo puedes coger

Great location spacious modern and clean.

Todo

Todo muy bien

Estancia y ubicación

La ubicación es excelente, entrada autonoma y muy limpio y amplio.

Estaba bastante frio, no se si tengan flujo de aire pero eso y el hecho de que no hubiera cobija extra no ayudó.

Ubicación y confort,.los colchones super cómodos

Solo había cafetera de cápsulas,.sugiero una convencional y cafe. No proporcionan agua embotellada

Location and porter support

Check in delayed due to previous guest

The apartments for one bedroom are as depicted by the descriptions and photos. Clean. Comfortable bed. Nice location.

The apartment was spotlessly clean, with strong air-conditioning and all the amenities you could need. It made our entire stay extremely restful. The staff were super kind and helpful, and we felt safe with a security/doorman on site 24/7. It was easily accessible and we had no issues with entering and exiting. The rooftop was also a quiet and comfortable space to relax. The location was also perfect - many cafes and restaurants as well as oxxo/circle K in walkable distance. Would absolutely stay here again when visiting CDMX!

This was a great stay for my husband and I. We felt the check in instructions were very easy to follow, we could access our room by elevator or stairs. The building has a security guard near the entrance which was very nice, they were always very polite and helpful. The amenities provides were also great, especially having A/C. The noise is very minimal, but can get more festive on the weekend. Luckily a sound machine and ear plugs are provided. We enjoyed the many great cafes and restaurants around the neighborhood. We would definitely stay here again in the future.