La Serena Hotel & Apartment

The location is absolutely fantastic, it is very clean and ultra modern, I also like the fact that check in and check out . Excellent location. Easy to find, modern and comfortable. Surprised at how quiet the room was! Deansgate again & another great time

Belle chambre et très propre, hôtel très bien situé avec toutes restaurations à proximité

Nothing. Worst experience in my life. The photos don't match reality at all. The place looks completely different in person

Very new and beautifully fitted and clean. The staff were very attentive. The location was good for our trip. Exceptional for the price in Ho Chi Minh.

The hotel room was clean, spacious and quiet. Hotel itself was very clean room and bed really comfy for an overnight stay Good sleep clean and comfortable, would eat elsewhere.

The room was large and the bed was very comfortable. Room was a great size, clean and comfortable. Room service was excellent and very quick. A great place to stay overnight when travelling

Will stay again next time I visit Ho Chi Minh and already recommended to friends Gorgeous rooms and we ended up with bigger rooms than we were expecting. Just as pictured and staff were all really lovely and really helpful

Location was ok for our needs. Room was clean warm and bed firm but comfortable. We loved staying here as so close to the venue we were attending that evening.

Just what we needed for a nights stay. It was clean had everything you needed and was perfect location TV was excellent and staff very friendly.

The room had everything needed and was well furnished. A very nice place. The hotel is nicely located and the staff is really friendly. I recommend this hotel for your stay in Ho Chi Minh.

A good value and an excellent location. Clean well priced with an engaging staff Was in a perfect location for restaurants, shops and touristy sites.

Very nice and comfortable hotel. The personnel were very friendly and helpful. Fantastic value for a simple overnight stay.

Very comfortable bed and clean room. This is our second time at the hotel and the staff members are always very polite and helpful.

Le calme, très peu de voiture, chambre assez grande. Déjeuner copieux, pas occidental et dans un restaurant jun peu plus loin dans la rue

La vue sur une cour dépotoir . Le sourire inexistant du personnel. . Très excentré du centre ville, mais avec Grab ça passe

Très beau petit hôtel, extrêmement bien situé car dans un quartier très calme, propre et original d'HCM ville : le mini Séoul. On y trouve de tout, avec en plus les spécificités coreennes. Et et en Grab (uber), nous sommes à 30/40 min du centre ville pour 3 € environ. Petit déjeuner varié dans le café à proximité ! Et literie très confortable, chambre refaite chaque jour.

Difficile de communiquer en anglais avec les employés.

Miran dio Saigona u kojem imate sve sta vam je potrebno i da se ne udaljavate vise od 100 metatara od hotela..

The staff handled registration quickly and provided helpful answers to our questions. The room was spacious, exceeded our expectations, and was very clean.

Too short stay to be able to review properly Beautiful hotel with very large rooms. I could have stayed longer!

The location of the hotel is great and central...can walk anywhere. The hotel itself is clean and basic but considering we spent most of our time seeing sights and exploring,

Rien car Fuyez cet établissement à tout prix , pas de service client , on nous a lavé nos vêtements et la moitié est revenu rétréci c’est à dire on est passé d’une taille S à un 12 ans !!! Et aucunes solutions n’ont été proposées sauf une assiette de fruits : 3 pommes et une orange comme dédommagement. Suite aux problèmes rencontrés, le directeur n’a même pas daigné nous rencontrer donc un total manque de considération pour sa clientèle qui le fait vivre !

Je u fur et à mesure du séjour notre petit déjeuner diminuée en quantité, le dernier nous n’avions plus le droit au cappuccino et un jus d’orange mais un petit café vietnamien

The room is marvelous. the size, the cleanliness, the comfort all are good. Staff are friendly and helpful

Nu am ce sa imi placa la acest hotel. Aveam rezervare facuta cu 2 zile in urma , iar in ziua check in mi au anulat rezervarea pe motiv ca nu mai au camere disponibile

Un hotel nerespectabil

The room was very clean and comfortable. The staff was polite and forthcoming with any help we needed. Staff was very friendly and the room was clean and had a big bathroom.

The hotel was very nice and luxurious. The receptionist assisted us with our concern right away. The staff was very friendly and accommodating. Our cleaning lady was also very helpful.

The location was great, and the room size was fantastic. Central location is downtown Ho Chi Minh, beautiful building from the outside.

The Hotel is well located, staff friendly and the bedroom was good. Good lugagge storage room.

It was a good experience, the employs were so kind, the hotel was very nice and clean. Amazing hotel in a great location. Great facilities!

Ένα υπέροχο κ ήσυχο μέρος!! υπέροχα μέρη για περίπατο!! Το ξενοδοχείο φανταστικό, το προσωπικό χαμογελαστό κ εξυπηρετικό! Ευχαριστούμε πάρα πολύ

The room was spacious and comfortable, and the staff were very friendly. Great Stay – Highly Recommend

Everything was efficient. Reception staff spoke English and available 24 hours. The location was great. The rooms were in good order and maintenance was good.

we arrived early and the staff managed to fit us in. The hotel has a good mix of a quiet and happening vibe at the same time.

The hotel is nice and people are nice.

helpful staff, had a little issue but the staff helped me solve the issue

location is far off from the real activity i.e district 1

Very clean and comfortable. Helpful staff and good services.

Nothing

A peaceful retreat from the hustle and bustle of the city.

Excellent location, excellent staff, comfortable mattress, clean. We had an excellent time there

Friendly and nice admin who offered help for laundry service

Air con wasn’t cold enough, took a long time before the hot water comes out

The beds were very comfortable, room was quiet and clean, great shower and hot water, excellent location

This area is quiet as it is walking distance from a few bars but far enough that you do not hear anything in the middle of the night. The internet is decent enough for light work. The staff was pleasant to speak with and welcoming. The room itself is spacious (chose the room with balcony area and bathtub). Stayed for one night, however, I would book this place again if I were to experience a longer stay.

It was very clean and it had everything we needed. The communication was great. It was clean and comfortable,

Great location! Staff all seemed lovely. The bed was the comfiest bed I’ve ever slept in! Beautifully decorated and comfortable. Excellent staff.

The bed size is generous. There are numerous dining options in the vicinity.

If you’re keeping your expectations high based on the good reviews here, you may be disappointed. The hotel looks quite old, and the facilities are neither clean nor well-maintained. It’s difficult to understand how this property has received such a high rating. The bed is hard, the pillows are uncomfortable, and the bathroom also shows signs of age and wear. Additionally, the staff provides a rather average service, which feels below what one might reasonably expect from a 3-star hotel. If you’re planning to stay just one or two days and primarily need a place to sleep, this hotel might be an option, considering the budget. However, for those seeking a more comfortable and enjoyable experience, I would not recommend this hotel.

very nice and supportive staff, great location, cleanliness, recommend a stay here

Great location and helpful staff. The bed was really comfortable and huge. Great value for money. Fantastic location and exceptional staff. We will stay there again

Location, self check-in, clear instruction, easy place to find and get to, received message early for check-in before time.

Room ready on arrival staff very helpful and informative. Confortable, clean, great location. Clean room good location

The staff are helpful & friendly. The hotel is in an excellent location very near many attractions & Exhibition Center, places of interest.

Lovely staff, good location. Good prices as well. Easy to access. Lots to do near by and helpful staff :)

Staff was very good and supportive. They gave early access in our booked room.

Everything was nice: the room was nice, clean, and spacious, and the hotel staff was kind and very helpful.

Excellent location, good size room with natural light.

I booked a room with balcony in the photo, but I received a room without balcony but window only.

Comfortable and clean room. Quiet. Attractive. Great staff, helpful.

Very clean and comfortable rooms. The location was excellent, and the staff were very accommodating and helpful.

Quiet, clean and superb host and staff. Simply exceptional and real value for money 😊

Excellent stay , easy and accommodating with our family of four with toddler and infant :)

Stylish clean and very traditional. Property was very good, facilities, and furniture was very good. I got good rate since i booked 2 months in advance

We had a really pleasant stay and are looking forward to coming again someday.

When I arrived at the hotel I was upgraded to the best room they had available. Definitely the most peaceful balcony I've had out of the 15+ hotels I've stayed in for my Asia trip. The staff were very helpful and ensured I had all I needed for my stay, including my request for help printing a train ticket. I've stayed at hotels where the service was excellent, but seemed part of the job. Here I felt like the genuinely cared that everything was comfortable with my visit

Very nice staff such as Yu is nice and helpful with everything

Some customers are smoking in the hallway and inside their room with the door open , but that’s not the hotel fraud, however , the hotel should be handled quickly

Great experience! Fantastic place to rest your body and soul during a tiring trip.

Room was very clean. Fantastic location! The cleaning staff were very friendly.

the room is clean

the receptionist staff is not friendly, not supportive tv in the room so bad, can not use netflix

Big room, large and very comfy bed

Good value for money. The hotel looks quite new and fresh, it is clean and nice. Good location.

Fast internet, good room

Enjoyed the stay. Thank you to a great staff crew.

Big bathroom . Good hotel location

The staff was lovely - really super nice and accommodating! Rooms were clean and modern. We would love to come back!

Location and comfort of the room. Best location. Friendly staff.

Rooms are comfortable and clean. Grounds are beautiful.

This is an amazing place! Great location, comfortable and spotlessly clean room, friendly staff!

Really beautiful hotel with wonderful people. Extremely clean and all the people working there went out of their way to make our last night of our holiday a great one.

The staff was amazingly friendly. Had a great overnight stay!