Plaça de Madrid
Plaça de Madrid, Camp d'en Serralta, Palma de Mallorca, Balearic Islands, Spain- Park
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Luxurious Spa
Indulge in soothing massages at the on-site spa to relax and rejuvenate during your stay.
Recreational Amenities
Enjoy the outdoor pool and fitness center for a refreshing workout or leisurely swim.
Complimentary Services
Benefit from free Wi-Fi access, tour assistance, and a TV lounge for your entertainment needs.
Book now for a tranquil retreat at JS Palma Plaza Hotel, just a short drive away from popular attractions in Palma de Mallorca.
Check-in from
03:00 PM
Check-out by
11:00 AM
Children
Not allowed
Pets
Not allowed
2 Twin Beds
205-sq-foot soundproofed room, located on the top floor with mountain and city views
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 50-inch Smart TV with digital channels
Food & Drink - Minibar (fees may apply)
Sleep - Memory foam bed, premium bedding, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, desk, and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Smooth flooring in room
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
2 Twin bed (90-99 cm wide)
Room details
19 m2
City View, Mountain View
In-room amenities
2 Twin Beds
205-sq-foot room with city views
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 50-inch Smart TV with digital channels
Food & Drink - Minibar (fees may apply)
Sleep - Memory foam bed, premium bedding, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, desk, and phone; cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Low-height bed
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-99 cm wide)
Room details
19 m2
City View
In-room amenities
2 Twin Beds
172-sq-foot soundproofed room, balcony with city views
Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices)
Entertainment - 50-inch Smart TV with digital channels
Food & Drink - Minibar (fees may apply)
Sleep - Memory foam bed, premium bedding, a down duvet, a pillow menu, and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop-compatible safe, desk, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Smooth flooring in room
Need to Know - Housekeeping on request, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
2 Twin bed (90-99 cm wide)
Room details
16 m2
City View
In-room amenities
Pets not allowed
Essential workers only - NO
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Property is cleaned with disinfectant
Professional property host/manager
Property confirms they are implementing enhanced cleaning measures
Commonly-touched surfaces are cleaned with disinfectant
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Nice hotel in good location.
Great place and location for what we wanted. The rooms are very nice but nowhere to put your toiletries in the bathroom. There wasn’t enough room to put my clothes and only one small luggage seat so my husband had his on the floor. Other than that it was great
Very nice relaxed hotel - Friendly efficient staff… Very good amenities - Would 100% stay again
Great hotel, room small but had a lovely balcony. Great rooftop area and spa.
Modern hotel with cute roof top pool. Located about 20 mins walk from the centre. Room was nice although not huge. Breakfast good
It made the holiday having a roof top area to relax in. There staff were also very friendly.
We had a pleasant three night stay. The hotel is in quiet neighborhood, plenty of breakfast places all around. Very good location to the sites. 20 min on foot. Plenty of restaurants 20 min walk.
The hotel is modern, clean and in a great location only a short walk into Palma centre. The rooftop pool is clean and relaxing. It was a great stay.
Really nice hotel in a great, central area of Palma, a short walk from the shopping and restaurant centre of the city. Staff were very friendly and helpful and everything good value.
Lovely hotel in a good location
Excellent location, friendly staff, very good shower. It was very warm and the AC did work but took time to get to the desired temperature.
This hotel's condition is beyond my expectation for the price level. The room is very nice with style. Staffs are friendly and attentive. The only problem is that it is a little off located for tourists. However, the price reflects the location.
Really nice property in a good location with good breakfast and very helpful staff. Only issue was the lights in our room didn’t work well and the bathroom lights went out all together on the last night
Just came back from this hotel, honestly one of the best hotel to stay at, the staff were super friendly and helpful and provided a really great service. The hotel is walking distance to the centre of Palmer where all the shops are and walking distance to loads of great bars and restaurants. The roof pool is just incredible not a massive pool but plenty big enough for a gentle swim to cool off and you get a stunning view as you do, would absolutely love to come back to this hotel.
Très belle chambre par contre cabinet de toilette très petit. Excellent petit déjeuner Pas de parking et le parking public à 10mn à pied était très cher 54€ pour 36h
Es war ein perfekter Aufenthalt hier im JS Palma Plaza
Stilrent hotell med sentral beliggenhet. Nydelige rom, hyggelige ansatte og deilig takterrasse.
Un hôtel de qualité avec de belles prestations. Le personnel est très accueillant et serviable. L’hôtel est situé dans une zone dynamique et proche des transports. Le centre ville est accessible par une petite ballade à pied. L’hôtel est dans une zone passante, ce qui peut engendrer un peu de bruit pour les chambres en étages bas.
Mycket bra hotell med närhet till de mesta. Lugnt o fridfullt även under natten
Super friendly and helpful service; great facilities.
We loved staying here - it was convenient to the ateas we wanted to visit, and the staff was super helpful. It’s on a plaza with a playground so if you want to go to bed early best to get a room in the back since the kids play until dark. The bathroom had a faint cigarette smell, so good not to keep the doors closed. The food in the little cafe/bar was nice. I was able to get a massage to help my leg pain from walking all day, with just a half- hour notice. They even fixed the broken wheel on my suitcase. Note - in all of Palma there is a lot of smoking at restaurants, outdoors.
Great hotel in a good location a short walk from the centre. Excellent facilities, roof top pool area great for relaxing.
Nydelig hotell og god service. Veldig god frokost. Litt harde senger, og savnet renhold på rommet hver dag. Pluss endel bråk fra loungebaren som var rett utenfor rommet vårt.
Great short break in Palma. JS Palma Plaza was a perfect stay for us. The rooftop pool was lovely and very chilled. The hotel was spotless, the decor stylish and price of food and drinks was very reasonable. Staff were amazing. I can’t fault the hotel at all. 10 out of 10. 👌
bra hotell med fantastisk takpool område. ligger väldigt bra till. Hade ett rum med balkong som var skön att sitta på. enda nackdelen var rätt små rum och liten toalett
Alles neu und gut, das Zimmer war aber für zwei ausgewachsene Erwachsene einfach zu klein.
Oppholdet var fint. Koselig hotell med god frokost. Litt langt å gå inn til gamlebyen, men det gikk greit.
Get staff , helpful
The location the staff the room a special thank you to the bar staff Simone,Joaquin, and Marina they were so helpful to my wife and myself
Great hotel
.
Loved my stay, receptionist was so nice. The indoor pool is little and cold but the steam room was perfect, nice and relaxing environment. Slept so well, woke up nice and refreshed for the next day. One bus to and from the airport which is a 6 min walk from the bus stop. (A1 bus)
Sin duda volvere ! , muy amables y las instalaciones bien decoradas y acogedoras. Calidad precio ideal !
Great restaurant and staff
Altough our room was very very small it had a balcony which was an upgrade paid for. A room preferable for a single. The heat/ac was not fonctionning well in december and all the rooms were at 24 degrees, too warm. The price, the absolutely great breakfast included, the sauna, the good King bed, the location compensated for the small inconveniences.
He tenido una estupenda estancia en esta propiedad completamente nueva. La habitación es muy bonita y cómoda, y me han ofrecido bebidas de cortesía. He tenido además desayuno incluido, que a pesar de ser pocas opciones, se puede ir variando con algunos complementos. Por otra parte, el personal ha sido muy amable y han contestado todas mis preguntas. Cerca de la propiedad hay varios supermercados, y restaurantes, y es de muy fácil acceso por transporte público (también, la zona de Santa Catalina se encuentra bastante cerca con muchas otras opciones de restaurantes) Lo recomendaría sin duda alguna y seguramente regresaré pronto!
Prima lite hotel, kun kort gåavstand til sentrum. meget bra service, fint lite basseng på toppen, nydelig frokost - bør dog forvente dette i.o.m. at det ikke er et rimelig hotel.
The service was excellent and the breakfast good. Things that could improve would be a door into the toilet and an instrction how to regulate the temperature in the room. It was very cold in the room and we had problems to change it. The cleaninglady didnt know how to change it.
Very small rooms and not comfortable beds and pillows. But very clean and new
Ich fand das Hotel super. Der Preis ist nicht günstig, aber man bekommt einiges geboten dafür. Ich bin VIP member bei Hotels.com, daher habe ich ein tolles Zimmer upgrade und eine kühle Fralsche Prosecco geschenkt bekommen. Auch das Interieur und Sauberkeit war sehr gut. Ich fand es auch schön, dass das Frühstück nach Bestellung zubereitet wurde und zügig serviert wurde, da man meistens nicht so viel Zeit hat, wenn man geschäftlich reist. Die Lage war auch perfekt für das Zentrum in Palma, da man in 10 Minuten Fußweg in den belebten Gegenden war. Ich kann das Hotel definitiv weiterempfehlen. Für den Pool war es leider zu kalt, daher kann ich heirzu nicht viel sagen.
New hotel, good sound insulation. Good usage of the few square meters of the room
A great little find, centrally located and within close walking distance of the city centre. A well decorated and maintained hotel with a luxury feel. Staff are fantastic, especially Irene and Simone - super friendly and dedicated to delivering an exceptional experience - nothing was ever too much trouble! Highly recommend this hotel and will certainly be back myself!
Vi hade ett rum med balkong ett av 5 rum som erbjöd det. Vi uppskattade det verkligen. Rummet var dock aningens för litet. Svårt att hitta plats för resväskorna när man hade packat upp.
Great arrival Service. Verry friendly and good german speaking women. Was every morning great to see her smile when the elevator door opened. The rooms are perfect. The breakfast was not absolutly top. I prefare buffet.
Great location 10 minutes walk away from the city centre. Located in the middle of a busy street within residential areas but not too loud. Locals are very friendly and welcoming. Bar/restaurant staff were outstanding and food was 10/10.
Very good. Great rooms, food and fantastic staff
Good location, great hotel (beds and bedding, and towels could be comfier and softer) but all in all would definitely recommend for a short stay in Palma. Modern interior and the restaurant and spa facilities are nice. And the rooftop pool is brilliant
Lovely stay, staff were very friendly and helpful. Received a lovely glass of complementary cava on arrival as our room wasn’t quite ready as we arrived a little before 3.
Everybody at the hotel were excellent, helpful and very amigable. We will be back!
The hotel was walkable to all the main sights. The rooms were small but had everything you needed including beautiful Rituals products. The fridge was stocked with a small selection of free drinks, nice touch! A free eay to use safe gave peace of mind. The hotel was spotless, had everything you could need and food was good too.
Would stay again
Lovely hotel. Would reccomend.
Staff really friendly and helpful. Room quite small but was very clean. Convenient location but not a pretty area.
Really enjoyed our stay - would definitely book again!
Fantastic hotel with great amenities and very clean.
This hotel was very clean and the staff were very nice. The hotel has a great dinning option as well.
Really enjoyed our stay and would definitely stay again. The staff are really friendly and the location is within easy walking distance to the cathedral.
Excellent modern hotel in a great location. Nice rooftop terrace with small plunge pool. Rooms great and good beds plus excellent showers, Restaurant is 1st class with great breakfast and good bar with very reasonable prices. Staff great especially Polly on front desk- very helpful and friendly. Great stay.
Well placed and super clean hotel, staffed by friendly and helpful team. Highly recommended.
Very professional and attentive friendly staff. Rooftop pool is beautiful. We will stay again I hope
The hotel is modern and functional with very good, well maintained facilities. The location is around a mile from many of the main points of interest rather than in the middle of them. The staff are very helpful and friendly. The breakfast area can be quite manic, but the staff are super efficient and the food is enjoyable - excellent poached eggs. Pricing of food and drinks is very reasonable for an hotel
Two rooms booked for my husband & I and elderly parents. The hotel is superb with lovely rooms…we had balcony rooms…& friendly staff who recommended places to go taking into consideration my parents can only walk so far. We did use the pool & sun-lounge area which wasn’t too busy & very well furnished. The cherry on the top would be a roof-top bar. Breakfast was slow when it was busy & has a few teething problems. Not enough staff. Although it’s nice to get waiter/ress service it might help if fruit/cereals etc were buffet service Overall lovely hotel
Had a lovely stay here. The rooms are spotless and stylish. Nice room design especially the window seat and bathroom. The rooftop loungers and seating are very luxurious. Would be good to have a rooftop bar area and a blanket in the wardrobe should the air con be too chilly at night.
First visit to Spain, had very high expectations as this is a new hotel. Very happy with our stay. Staff were very welcoming, our room was exactly as expected. Location wise everywhere was of close distance. Definitely recommend!!
The stay was very nice, facilities were great
The hotel was in a great location and was good overall but the breakfast was handled by a 3rd party Cafe bar located in the hotel and they didn't understand English or were just mixing up orders on purpose. Don't pay the money on breakfast, just search around for a nice place to have breakfast. If you rent a car you should know the hotel doesn't provide parking and it is hard to find a parking spot near the hotel as it is quite a busy area.
Un excellent séjour, tout était parfait!
The hotel had only been open for about a month when we stayed there, and initially there were (understandably) some kinks that still needed to be worked out. However, the staff was consistently fantastic, and the issues were sorted out with compensation in the form of some extra perks. The hotel itself is very clean, bright and within perfect walking distance of almost everything in Palma. The breakfast was well worth the price, and the rooftop pool is a big bonus. In sum, a great place to stay - and once they've figured out all the small challenges that are inevitable for a new hotel, it will be excellent.
Prima colazione migliorabile Mancanza bidet nelle camere Ottima assistenza staff hotel
Excellent hotel ,just opened in April - everything pristine . Staff really helpful and friendly . Everything is to a high standard including Rituals toiletries used throughout the hotel
Great design of rooms and hotel, very good restaurant and location! The bathroom and view over the rooftops was amazing!
Good quality for price, easy walk to most city attractions.
My boyfriend and I absolutely loved our stay here. It was very clean, modern, good lighting, great location and good price. The bathroom was small but it had a really good shower with rituals products with an orange scent which was a nice touch. There was a really nice window seat in our room too. The bed was very comfortable, even though it was two single beds pushed together it was still comfortable. In the reception they had fresh water mixed with citrus fruits which was really refreshing after a long day out! Our air conditioning was not working. However, once we raised this issue they were very quick in moving us to another room. All the staff were welcoming and friendly, but we’d to say a special thank you to Deli. She made us feel very special and welcomed and she would always make sure we were happy with everything.
Absolutely perfect! Very friendly and helpful staff. Hotel immaculate, both room & all other areas. Loved the roof terrace which was a great chill zone. Location also great just 5 min walk from Santa Catalina and 10 min walk from the old town. Definitely recommend!
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Cleanliness
9.24/10The hotel is modern and clean.
Service
9.71/10Staff were very friendly and helpful.
Location
9.75/10Great location only a short walk into Palma centre.
Room Quality
9.2/10Room was nice although not huge.
Amenities
9.23/10Rooftop pool is clean and relaxing.
Value for Money
9.19/10Everything was good value.
Food and Beverage
9.24/10Breakfast good.
Overall Experience
9.61/10It was a great stay.