Riad Rêves D'orient & Spa

We had an excellent experience at Riad Rêves d'Orient. The entire staff was incredibly friendly, welcoming and always willing to help, which made our stay even more enjoyable. Our little one’s favourite part was definitely the jacuzzi ,he absolutely loved it! The food was also fantastic. We booked dinner on the terrace and it was a wonderful experience. The portions were very generous and everything was delicious. We will definitely miss this beautiful riad and the lovely people who made us feel so welcome.

The riad was well positioned within the medina, the staff are welcoming and very helpful.

Perfect location. We were in the center of everything. A few minutes walk to many restaurants, the main square.

Well positioned within the medina, the staff were attentive, welcoming and very helpful.

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Posizione davvero ottima. A pochi minuti da Le Jardin Secret e dal Bacha Coffee. Posizionato vicino alla Jemaa El Fnaa, facilmente raggiungibile a piedi. Colazione abbondante e personale molto gentile e disponibile.

Ambiente poco luminoso.

Las ropa de cama buena, como también los colchones. El desayuno muy abundante y rico. La atención del personal, lo mejor.

La habitación no tenía vistas, muy encerrada.

Das Frühstück war sehr gut, und vor allem die Terasse, auf der es serviert wurde und die wundervollen Mitarbeiter, die dir jeden Wunsch erfüllen haben es zu einem ganz besonderen Erlebnis gemacht! Die Mitarbeiter waren sehr umsorgend und du konntest auch beim Heimkommen von der Stadt noch einen frischen Minztee bekommen. Die Stadt ist beeindruckend schön. Und diese Terasse, mit dem Blick auf die Königsgärten :) Wunderschön, wir hoffen dass wir wiederkommen können.

Très bon petit déjeuner, copieux, service agréable. Très jolie chambre. Terrasse formidable pour se reposer entre deux balades.

Eclairage trop faible dans la chambre. Le paiement en liquide obligatoire, alors que dans les échanges avec l'hôte avant le séjour, il était précisé "paiement en liquide de préférence" et non obligatoire. J'ai dû retirer plusieurs fois de l'argent sur place pour régler la totalité du séjour, ce qui a engendré de nombreux frais bancaires....

Great location, beautiful dar, friendly staff and good breakfast!

The attic room is too small to be used even by kids. Had my teens banging their heads on the roof all the timw

1. Very beautiful and clean premises 2. Comfortable beds 3. Great location in medina and quiet 4. High hospitality and assistance during the visit

Le Riad Rêves d’Orient où nous avons séjourné pendant trois nuits avec nos trois enfants a été un choix fantastique. Dès la réservation, le contact avec le personnel a été très positif. Ils ont commandé un taxi pour nous à l’aéroport, puis une personne du riad est venue nous chercher au point de dépose des taxis et nous a accompagnés jusqu’au riad. Abdel nous a accueillis avec un thé marocain. Le Riad est très propre, tout le personnel est discret et très serviable. Le ménage quotidien des chambres et le changement des serviettes étaient assurés. Nous avons également reçu de précieux conseils sur les lieux à visiter. Après une journée entière dans la médina, bruyante et fatigante, nous nous sentions calmes et en sécurité au Riad.

Riad situato in posizione strategica. Colazione ottima e Abdel fa la differenza con la sua cortesia. Nonostante sia in pieno centro è silenzioso.

Direi niente. Non ho nessuna lamentela.

Personnel sympathique, bon petite déjeuner

chambre trop sombre et salle de bains (douche) un peu limite

L’accueil, le décor

Le spa n’est pas dans l’établissement mais à 3 minutes à pied

Nos alojamos una familia de 5 miembros ( matrimonio y mis tres hijos de 18,15 y 12 años)., 3 noches. La habitación que nos dieron fue espectacular. Amplia, cómoda, muy bonita decorada y super limpia Todos los días hacían las camas y repaso al baño. El baño era muy espacioso y bonito Abdul e Ismail fueron encantadores. Abdul nos acompañó al Riad y en todo momento pendientes de lo que necesitáramos. Siempre que nos veía nos ofrecía te. A mis hijos les preparo una noche el spa para relajarse después de un día de excursión. Ismail también muy atento a nuestras necesidades. Nos ayudó con una reserva que nada tenía que ver con ellos . Siempre muy dispuesto a ayudar y resolver cualquier duda. Sin duda volvería a alojarme en este Riad con ellos. La terraza muy cómoda, sobre todo por la noche para descansar después de un día sin parar. Aunque la primera vez que llegáis al Riad puede " asustar" el camino, se acostumbra uno rápido y es seguro. Mis hijos lo hacían solos la segunda vez. Gracias Abdul e Ismail por hacernos la estancia tan agradable.

Debe pagarse en efectivo y en euros. Algo que no nos dijeron y nos supuso un inconveniente.

Location comodissima, personale gentile e disponibile, bella stanza e buona colazione varia e abbondante, bei tour organizzati, stampano i biglietti dell'aereo in caso di necessità

Poca luce in stanza

O Riad está no coração da Medina mas afastado da confusão. Muito tranquilo. Com decoração e comodidades impecáveis para uma experiência típica. Fazem nos sentir como em casa. Perto da praça Jemah el-fnaa e dos tipicos souks. A recepção, simpatia e cuidado do Ismael foram o máximo🙂. Deu nos imensas dicas e sugestões para que possamos descobrir a cidade. Também o Abdu foi muito simpático, sempre a perguntar se precisamos de alguma coisa. Outra mais valia: tem ar condicionado🙂. O pequeno almoço é bem servido e típico, servido no terraço (a ouvir os passarinhos) ou no rés de chão.

Nada em particular

L’attention du personnel, le riad est tres agréable

Good location, close to city center, safe neighborhood. Good specific morrocan breakfast. We even had a morrocan dinner that was very filling and tasty. Very good for authentic morrocan experience. Very attentive and polite staff.

The staff were amazing and so helpful. I wish I had spoken to Ismael before booking my trip. He had so many amazing suggestions. They helped with every little thing. We enjoyed our stay so much that we are already talking about going back.

Nothing

Tout est parfait : l’emplacement est idéal pour découvrir la médina de part en part, au calme. Le petit déjeuner est extraordinaire : 2 nuits et 2 petits déjeuners différents avec fruits laitages crêpes gâteau maison omelette… en portion généreuse. Le personnel est d’une grande hospitalité avec des conseils, de la gentillesse… Nous avons pu laisser nos bagages la dernière journée.

Rien

Bon accueil de l équipe, disponible à tout moment pour rendre service

Riad Rêves D'Orient & Spa offers a great location within the Medina — close to all the main sights, yet tucked away in a quieter area, providing a peaceful retreat after a busy day. Service is very attentive and friendly, and the food served is very good outdoing many restaurants nearby. Family rooms are cozy but may feel a bit tight for families with older children;especially when carrying multiple suitcases

One downside is that bathroomswindow open onto the atrium, making them feel less private, as people can occasionally pass close by the window."

This Riad is very special, very welcoming- a home away from home. I come with a group every year and try out different Riads, and this was the most special visit yet! Highly recommend.

The staff was excellent very accommodating and friendly. Breakfast was very nice every morning. The location was perfect for being in the old town although you definitely need someone to help you get there the first day.

The shower was a bit disappointing as it wasn’t connected well to the wall and so it was hard to shower. The hot tub on the roof didn’t really get super warm (could be because we didn’t wait long enough for it to warm up).

Location Value for money Helpful staff

The hotel is a Marocco traditional house in the Medina. Abdel -our host- was a really nice and helpful guy. Our room was clean, spacious and so beatiful with the Marocco design. The breakfast was nice and bellyful, I loved the Marocco tea.

The staff were exceptional. Not sure why they are working for this particular Riad owner.

Daylight robbery in term of price performance compared to another Riad that I stayed in afterwards (on the same trip).

Nice location, very nice people : they went in the middle of the night to the pharmacy to get medication for my son.

all good - there is no SPA in the house - this is why I am giving a middle rate - why write Hotel with SPA is there is none?

NO SPA

Staff are very friendly and helpful

Part of the fun was finding the Riad; it seemed questionable but really, it was cool. It is wildly different from DC in the US. Abdo is AMAZING. He was so welcoming, helpful and made our stay so memorable. Marrakech is a vibrant place, this was the place to stay. I cannot say enough good things, truly. Bonus: good breakfast AND they made breakfast early for us so we didn't go to the airport with empty bellies.

This is a wonderful place. Whilst the Riad is very pretty and well appointed, it is the service that sets it apart. From check in to check out we were so well looked after by Abdo and Mohammad. Abdi welcomed us and gave us all the key information we needed to have a great time in Marrakech. He would stay in contact on WhatsApp to make sure everything was good. As an example we didn't realise you could not use electronic boarding passes to leave Marrakech. I asked Abdo and within 20 minutes we had printed boarding passes waiting for us in the taxi to the airport. Mohammad was just as good making sure everything in the room was good and serving us a lovely breakfast every morning. He always has a smile on his face and he tended to us without ever being overbearing. A perfect level of service. The Riad is really pretty, our room was decorated in the traditional style and well appointed: comfortable beds, great bathroom, air con if required. The location is down a few alleys but very quickly we orientated ourselves and always found the place. The benefit of its location is you are in the Medina close to the main square but you don't have the noise of the markets. Highly recommended!

To be honest for the price we paid, I can't fault it! I don't know, maybe the walk from the taxi to the Riad is far....Booking said I had to write something

From the moment we stepped into our Riad, it was clear that our stay was going to be something special. The hospitality we experienced was nothing short of amazing, making us feel welcomed and valued as guests. The rooms were a standout feature - spacious, beautifully decorated, and equipped with all the comforts of home. Abdul, the Riad manager went above and beyond to ensure our stay was comfortable and memorable. Whether it was the warm greetings every morning or the attentive service throughout the day, the professionalism and kindness were evident. What really set this place apart was the attention to detail. From the impeccably maintained facilities to the thoughtful amenities, everything was designed to make our stay as relaxing and enjoyable as possible. In conclusion, our stay was an unforgettable experience. It truly felt like a home away from home, thanks to the fantastic rooms and the exceptional hospitality. We cannot wait to return and would highly recommend it to anyone looking for a special place to stay.

The hospitality was absolutely fantastic, we were made to feel immediately at home. The staff are all very welcoming and friendly and went above and beyond to make our stay unique and personal. Special shout-out to Mohammed and Abdo for catering to literally all of our needs. Both were happy to share their sense of knowledge of the city with us. Mohammed making sure we had breakfast on the last day getting up extra early just so we started the day right!

It was a little difficult to find - but it does add to the authenticity of the city.

Our stay at Riad reves d'orient was simply unforgettable, and this was largely due to an employee who stands out for exceptional hospitality and excellent service: Abdo. From the moment we entered the Riad, we were greeted by Abdo with a warm smile. His attention and friendliness truly made our stay special. Abdo took the time to welcome us with a refreshing tea and introduced us to the amenities of the Riad. What particularly impressed us was Abdo's comprehensive knowledge of the city. He provided us with valuable tips and recommendations that made our stay in Marrakech truly memorable. His passion for the city was palpable, and his explanations of the sights and cultural nuances left a deep impression on us. Abdo goes above and beyond to ensure that guests feel comfortable and that all questions are answered. His commitment and professionalism are reflected in every detail, whether it's the cleanliness of the rooms or his willingness to assist us with any concerns. It is evident that Abdo is not just an employee at the Riad but a true ambassador for hospitality. His dedication should serve as an example of excellent customer service. We hope that his outstanding performance is recognized by the management. Thank you, Abdo, for the unforgettable time at Riad reves d'orient. You made our stay special, and we will always remember your warm hospitality.

Friendly and attentive staffs. Easy communication. Asked and served breakfast at any time when we came out of our room.

DIRTY, is the 1st word to describe the hotel room we stayed for 5 nights. Dirty toilet seat with dried urine. My sister had to clean it on our first night because it was very late to notify or bother the staffs. Dirty bedsheets and blanket. Pillow cases have stains, bedsheets were not cleaned and they had sweat odor. I had intense itchiness on my whole body while staying there for 5 nights. My sister got some elevated rashes/patches on her arm on the 4th night. We suspect there were bed bugs or other buds in the room and beds. I had confronted the hotel staff about dirty toilet seat and bedsheets after our first night. He seemed acknowledged and talked to the cleaning lady. But not much had improved on the following 4 nights. Mirror in the bathroom was not cleaned. Rugs were not cleaned. Aside from the undesired cleanliness, the room was lack amenities. Shower gel and soap are very bad quality, towels were very rough and hard like rugs. No bottled water and facial tissues. Forget about the hot tub if that’s what you are booking this hotel for, because they will tell you it has some problem and doesn’t work, as many guests have mentioned about the same thing too. It is suspicious how did this hotel get a rating of 4 star on google and 3.5 star on Expedia/hotels.com. In my opinion, even 1 star hotel is better with cleanliness and better amenities.

The beds are wonderful, the location is exactly where we wanted to be, the cleaning staff is beyond excellent, and best of all, Abdo. Abdo is the best concierge and guide to the city! He made our entire trip enjoyable. The cooking class on site, included a guided trip to the markets, was one of our favorite experiences. 10/10 rating from our family.

It is a safe neighborhood, but the Riad is down a left, right, left, right, left, alley. The staff met us at the taxi with a hand cart for our luggage. As we followed, you may seriously doubt where you are going but it is all good. There is only one way in and one way out of this neighborhood and you will get oriented in no time. Short walk to main square.

Beautiful Riad with nice little pool and rooftop terrace. Very nice people!

They didn't give us the room we booked but another one in a neighbour riad. The room was nice but the location was not as perfect as the original one.

We loved the staff and service. Abdu, our host and his team made us feel like family! The decor was also lovely.

While traditional in many Riads due to their design, we didn't love not having windows and sunlight in our room.

The hospitality is above none, Abdul and team made our family feel at home. The breakfast was great and food was nice authentic Moroccan cuisine made with care and love.

The Riad is well situated but the first time getting there is little challenging but after getting use to area it is easy to find.

The staff was very friendly and attentative. The Riad is very pretty, with a traditional Moroccan decor that gives a very nice feeling of the traditional Moroccan aesthetics. The breakfast was really good and really pleasent to enjoy as it was served on the terrace.

Our room, the Samira Suite, was smelling of sewage and that was really unpleasent. All our clothes were impregnated with that horrific smell, for the remainder of our trip in Morocco.

Property was in a great location. convenient to the souks and many sights. Breakfast was delicious and nice and peaceful on the rooftop terrace. We had booked dinner at the Riad after a long day tour and got back an hour late and Abdo was very understanding and had a delicious dinner. He goes out of his way to make you feel welcome and special. Extremely helpful with requests and tips. Communication was very easy.

could have had a bit more lighting.

Staff.

I liked the position in the city.

A lot of money for a very bad quality and service. The breakfast was everyday the same. They tried to let us pay by cash even if on the website they allow you to pay by card.

Staff very helpful

Beautiful clean riad in a lovely location right in the middle of the market. Friendly and very accommodating staff. I stayed with my husband and 3 children as well as my mother and father. The staff were amazing at helping out with my little one. When we first arrived they cooked us a beautiful meal alongside deserts and snack. Would highly recommend this place. Great value for money and we felt very safe. Staff walked us down to the famous jamaa fana which was a 6 minute walk from the Riad. Will definitely be visiting this place again. Thanks all