Pokhara Alpine and Springs

Sushmita, Sapna, Roshan, salish and mausumi were very helpful during my stay. I loved my room with the lake view and huge balcony. Breakfast was delicious. The staff was friendly, pleasant and caring as I was traveling alone.

El personal es estupendo y la ubicación cerca del lago muy buena

La ducha tenía cortinas y se mojaba mucho el suelo

En general todo, el personal muy amable. Nos facilitaron transporte para movernos por la ciudad y trasladarnos a Lumbini.

El baño es mejorable y se agradecería un desayuno bufé.

The hotel provided an airport pick-up service, which was amazing, and the staff were extremely friendly and welcoming. Overall, the hotel is great for its price, offering all the necessary amenities with good cleanliness. It was also located in a nice area where you can step outside and find various cafés and restaurants.

The bathroom was slightly old, but it is what it is. After trekking and staying in guesthouses, this bathroom was great—haha.

Booked a triple bed room but was upgraded for free to a family suite. Very welcoming staff, exceptional and reasonably priced restaurant. The breakfast is very much up to standard. The view from the restaurant is absolutely phenomenal. The location is excellent with many services, restaurants, etc. in close proximity.

The family suite did not have a full body mirror to refer to before going out. Would have been a great addition. The bathroom lock was also malfunctioning but the staff helped us out. A personal point to note was that the mattresses and pillows were too soft (weird complaint) which caused body aches after sleeping. May be something to note for people who prefer harder mattresses.

We were on the 5th floor of the hotel and had a good view of the Lake and the mountain ranges, it's very close to the market and all the temples, The staff was very nice, breakfast was good, internet worked perfectly i needed that as I was working, the overall ambience of the hotel is very good. They helped me to convert indian rupees to napali currency. I was there for 3 nights, one can walk just out of the hotel and enjoy the Pokhara night life.

Location, staff and breakfast.

Very beautiful view, room size could have been a bit bigger.

Light kept going off in my room due to some issue.

Great location and staff were super helpful and friendly

Loved the location and staffs hospitality.

I want them to be more sustainable by using reusable bottles and toiletries.

Il letto più comodo di tutta la mia vacanza...fantastico. buona colazione, personale carino e gentile. Camera super grande (upgrade gratuito all' arrivo).

Purtroppo io avevo una camera con vista interna (no lago) che dà sull hotel proprio di fronte che ahimè la sera è un dance club con musica alta sino a tardi. Alle 22.30 chiamo la reception e mi dicono che la musica va avanti tutta la notte...e che a mezzanotte provano a farla fermare...io ingoio il rospo e provo a dormire, a mezzanotte scendo in reception in completa disperazione e mi danno una camera vista lago dove dormire (poi alle 7 del mattino sono rientrata nella.mia grandissima camera). Al netto che la camera alternativa me la potevano dare alle 22.30, hanno un serio problema per chi occupa quelle stanze e non è un nottambulo! Si sono stra scusati il giorno dopo, dicendo che sono in una sorta di litigio con l' hotel di fronte...sta di fatto che questa cosa va risolta velocemente altrimenti chiunque scelga una normale camera non vista lago avrà problemi per addormentarsi.

Great location, very nice view of lake, very friendly staff, quiet.

Such friendly and helpful staff. Great breakfast with a wonderful view. Perfect location for everything Lakeside.

Leaving

Wonderful people, wonderful location. Can't get any better!

Everything!!! The staff was amazing, very hospitable, kind and tried to read every wish from our lips. We even got a free room upgrade! It is very safe, there is a kind and smiling guard outside and also the staff at the entrance and breakfast were just unbeatable! Breakfast was the best we ever had in Nepal with a huge variety of local and continental choices and they do make actual coffee! The price is amazing for what you get, next time, we definitely stay here again - THANK YOU so much!!

朝ごはんは美味しくて、スタッフの方達もとっても親切で丁寧です。ロケ地もすごくいいです。

お湯が出るまでは時間がかかります。

Nice location and nice views. Good standard of room

I had an enjoyable stay in Pokhara lakeside thanks to assistance of dedicated staff Ms Sushmita and Mr Prince from the reception desk team who were on the shift together. They delivered service far above my expectations. On the day of check in Ms Sushmita accompanied me to Aarti ceremony to make sure I won’t get lost as it was already dark outside. It also often felt as though they were one step ahead, anticipating my needs before I even mentioned them - my package I paid had breakfast included - as I had early morning activities booked in town, they offered to still serve my breakfast even outside of buffet operational hours or have it delivered to my room. I also got offered a breakfast box on the day of departure when I had to leave before the buffet opened for the day. I was also checked on if I wished to have my room cleaned during my stay. I got also discount during my stay for hotel car, free pick up and drop off to the airport and I was offered a free upgrade to a suite. Their attentiveness, courtesy, and positive attitude made me feel truly welcome and valued as a guest. It is clear that they take great pride in delivering excellent customer service, and their efforts greatly enhanced my overall experience at the hotel. Another advantage is a great location of the hotel itself - with walking distance from the lake and just behind the main shopping street.

Very comfy beds and clean rooms, lovely balcony although ours didn’t have a great view, it just looked onto another building but that’s likely due to the floor and side of the building we were on. Bathroom was not a wet room! Shower actually has a curtain unlike every other hotel in nepal meaning you could shower without getting the entire room wet.

Bardzo dobra lokalizacja. Świetny widok z restauracji. Pozwolono nam za darmo zostawić rzeczy podczas naszego 5-dniowego treku.

They gave us a free upgrade to the superior room. The views were amazing of the lake and mountains. Would stay again

Staff wonderful

Nothing

The room was massive, perfect location and friendly staff. They have a gym as well, and the view from the top is amazing

Bathroom was weird, no direct drain from the bath tub. Could be cleaner, the bedsheet was ripped, hot water only sometimes, breakfast could be better. Expensive for what you get on Lakeside area.

Bien ubicado

Nos picaron chinches durmiendo y les dejamos ropa para lavar, las prendas volvieron sucias y 2 camisetas de verano totalmente deterioradas. Para dar un servicio semejante, sería mejor que no lo prestasen.

The breakfast was really good. Had multiple options to choose from. It was delicious as well. The location was perfect. The view from the rooftop restaurant was fabulous. Having breakfast by looking at Phewa lake was such a nice and serene moment.

The paid wifi at room 204 was quite slow, so that can be improved to make that better.

Het hotel ligt heel centraal, en dichtbij het meer. De hotelkamer was royaal, schoon, goede bedden en badkamer faciliteiten. Het ontbijt was zeer, maar dan ook zeer uitgebreid. Op de dag van aankomst ook in het restaurant (met uitzicht over het meer) geluncht. Zeer gastvrije bediening en een goede keuken. Ook receptie personeel is zeer gastvrij en zorgt voor een warm welkom gevoel.

Niets.

Onze grote backpacks hadden wij in het hotel achtergelaten (keurig opgeslagen), en hebben de 7 daagse Annapurna Basecamp trail gedaan. Bij terugkeer kregen wij een upgrade van onze hotelkamer naar een groot appartement. Wow, wat een service, zeer gewaardeerd, en zeker na een 7-daagse trail was dit een zeer aangename verrassing.

NIETS

Top Lage und sehr freundliches Personal. Ausserdem gab es täglich kostenloses Wasser, soviel man brauchte.

Die Handtücher und Bettwäsche war leider nicht makellos sauber. Die Möglichkeit Kleidung aufzuhängen war begrenzt (insgesamt 3 Kleiderbügel im Doppelzimmer - keine Gardrobe o. sonst. Haken vorhanden)

Ens van fer un upgrade d'habitació i això s'agraeix. L'habitació king size era molt gran, amb un sofà, una municions, microones i nevera. A l'habitació hi havia aigua embotellada i sabons. L'esmorzar força complet, opcions dolces, cereals, fruites i opcions salades cuinades.

Les tovalloles estan velles i algunes parts de l'habitació descuidades. Li vindria bé un manteniment, així també semblaria més net.

It was very nice inside and out. Received a room upgrade from two queen rooms to a two bedroom suite with great balcony and views. Staff were all very friendly and helpful. Rooms were beautiful and beds fantastic.

Nothing. This hotel totally exceeded expectations.

A charming and very comfortable hotel in the heart of Pokhara. I loved the location - next to everything and just a short walk away from the lakeside. The view from the balcony was stunning. I was upgraded to the suit room, so I had lots of space. I enjoyed the comfortable bed and yummy breakfast which was changing every day. The staff was really friendly and helpful. I had a great time at this hotel.

The only thing which was a bit annoying was water coming out from the bath tub which I asked the staff about thinking it's a leak and it was not fixed. Maybe it was built like that. I guess, I would prefer a regular shower.

The flat is great, well maintained, lake view was nice from the rooftop.

Too much expensive.

The place, the room and the staff. They where so incredible friendly and even sent over my forgotten powersupply

Perfect hotel 3 min walk from the lake. People were super nice, breakfast was excellent and room was very clean and spacious. We loved our stay here!

Nothing reallg

The location in the heart of Pokhara the most happening place of city

The roof top could be more managed

Da es keinen Safe dab hat man mir innerhalb von einer! Stunde einen neuen eingebaut. Die Klimaanlage wurde innerhalb eines Tages komplett gewartet und repariert. Als Entschuldigung durfte ich 6 Abende umsonst im Hotelrestaurant (mit Seeblick) umsonst essen!!! Das nenne ich einen hervirragenden Service!!! Danke!

Personale gentile e disponibile. Grazie per averci messo in contatto con la guida per il trekking. Grazie a Sun Bahadur, Nepalese, che consiglio per un trek a Poon Hill o per ABC.

Personale gentile e disponibile. Grazie per averci dato una camera (suite) superiore a quanto prenotato.

Il bagno è migliorabile. Con la tenda si bagna tutto intorno.

Amazing lake view from the rooms and the restaurant and rooftop overlooks the entire Fewa lake which is breathtaking. The lakeside area is only 1-2 mins walk from the hotel. The hotel is on the main street of the lakeside area. The rooms are of great quality and location is amazing.

Liked everything about this hotel, location, cleanliness, staff, food and great room. They also organised a balloon trip which worked out cheaper than trying to organise it ourselves. Thank you.

Nothing

No

No

The location is close to the phewa lake, which is the Centre of all tourist activity in Pokhara. The view from the rooms and from the restaurant is amazing. The choice of menu in the restaurant is great. The staff is welcoming. The infrastructure of the hotel is good. The overall ambience is very pleasant.

Nil

Staff, location, rooms. Everything awesome!

Would be good if we had a tea towel for kitchen.

The staff are so friendly, and the location is perfect. It's very convenient because it's near Phewa Lake and surrounded by many restaurants and shops. On a clear day, the rooftop view of the Himalayas and the lake is amazing. It's a great spot to relax.

The breakfast selection is a bit limited.

Friendly staff who helped arrange my airport transfers and taxis to sightseeing. The room was absolutely fantastic and overall the hotel was in a brilliant location

The location was great. The staff were exceptional and could not enough for us. The deluxe room was large and comfortable. It was kept very clean with a full service every day. Breakfast was full with fruit bowl, choice of museli or cereal, juice, eggs cooked how you like and toast and jam or honey We spent a most enjoyable time here.

It was far too expensive for Nepal. £300 for 4 nights. Price could come down, especially off season.

Great location. The room was clean and spacious, and the staff were very helpful. They upgraded me to a suite free of charge. They arranged my airport pickup. Even though my flight was delayed by more than 4.5 hours, they still monitored it and were at the airport on time.

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ok

ok

Location & views

None

Easy location to wander Lakeside. Great restaurant on site. Lovely staff. Good views of lake, world peace pagoda, etc.

Being one of the tallest buildings with lots of windows and glass doors meant I could hear everything going on in Lakeside. Tons of yelling tourists, the clubs around blasting deep bass music until 4-5 am, beeping car horns, etc. I understand the downtown location makes some of this predictable but it was much more intense than I expected.

屋上から見える景色が良かった。

ホテル前のバーが夜遅くまでうるさかった。

L’emplacement de l’hôtel est très bien. Les suites à l’étage 6 ont une belle vue sur le lac.

C’est un hôtel qui est proche d’une club disco et la musique très forte empêche de dormir jusqu’à 5h30. Il est impossible de dormir et le bruit s’intensifie après 2 h du matin . J’ai du dormir le jour et cela a gâcher mon séjour à Pokhara . Le wifi est également très mauvais. Je n’ai pas prolongé mon séjour pour choisir un hôtel plus paisible .

Great location and very helpful staff. The bed was comfortable and it was great to have a mini-fridge in the room.

The room felt a bit tired and dated. There were stains on the walls and the shower curtain felt a little old. The shower was also a bit small and the room was not cleaned unless requested, which was not mentioned to me at check-in.

Location is good. Centrally located in the lakside area.

Hotel pulito con stanze molto ampie Molto bella la colazione all'ultimo piano con vista lago Staff gentile e possibilità di organizzare transfer per i luoghi di interesse o altre città

Pensavamo che anche la stanza fosse vista lago

Location and communication

Nothing worth mentioning

The hotel is in a good location for a walk along the lake. The lake was visible from the balcony in the side view. The hotel is well maintained, clean, the rooms are comfortable.

Alles super

ロケーションが素晴らしいし、 朝ペットの中きらマチャプチャレが見えて感動した。 部屋も良いし、朝食も美味しい、 スタッフも優しい。 何より宿泊費が破格で驚いた。

近くの飲食店から真夜中過ぎまで 大音響で音楽が流れていて なかなか寝付けなかった。

Spacious room , comfy bed ,close to all attractions Staff were friendly and very welcoming , quick service when I requested extra water or ice

Breakfast was basic , its a small boutique hotel . Jacuzzi took forever to fill up ,water was not that hot

location was perfect. everything is walking distance. Staffs are very polite and nice. Room was big and comfortable. Free breakfast was so good. the view from rooftop was incredible. I liked everything about this hotel.

The hotel provided us a driver to do a tour one day and he was very good and the car very comfortable. The rooftop terrace had great views and the breakfast to match.

Séjour parfait, hôtel très confortable, très très propre. Literie super confortable. Nous avons été surclassés, la chambre était magnifique, très confortable avec une vue magnifique. Le personnel est très gentil et serviable. Vraiment merci🙏

Rien

Unser Hotel in Pokhara! Wir waren 3 Mal dort. Zentrale Lage beim See, aber doch ruhig gelegen. Gutes Frühstück. Schöne Zimmer. Wir waren sehr zufrieden und haben uns wohlgefühlt.

To mój drugi pobyt w tym hotelu. Doskonała lokalizacja. Pokój bardzo duży, połączona sypialnia z pokojem dziennym i aneksem kuchennym. Bardzo duża i czysta łazienka. Hotel zrobił na mnie ogromne wrażenie. Bardzo uprzejmy personel. Śniadania i pyszna kawa serwowane na ostatnim piętrze, z którego rozciągają się widoki na góry i okolicę.