The Lodges at Glenlo Abbey Hotel & Estate

I attended the Glenn Abby for lunch with my sister and her children the minute I entered the premises I felt watched and uneasy the staff were very rude when I received my food I also received the bill 10 mins later they couldn’t get us gone quick enough there was other couples with children so I didn’t understand why we were getting singled out I’ll never attend it again absolutely ridiculous Good was good thought

My daughter and I shared afternoon tea for Mother’s Day on the 15th. From our initial entrance into the hotel it was just a lovely friendly warm welcoming experience. We dined in The River room and it was just exceptional. The staff were so friendly and accommodating. The afternoon tea was just 5 star. We will definitely return.

My wife & I booked this weekend away a few months back. We'd been once before and enjoyed the hotel. Great this time, too. Perhaps the only annoying thing was the slight griping of other customers about things that seemed trivial. I'm afraid such nice places sometimes attract those with a sense of entitlement! The bar was a wee bit rowdy on the Friday night, too, when we were trying to get something to eat. But I guess the Ireland-Wales rugby wad on. What did we expect! Thanks for a nice weekend.

Where do I even begin? The sheer disappointment of our stay is honestly overwhelming. We had been so looking forward to staying here, but unfortunately we have been left bitterly disappointed, and the whole experience has left a very bad taste in our mouths. We checked in on Sunday, 15th March, for a two-night stay. We had Sunday lunch booked in Palmers, which was average at best. The desserts in particular were very disappointing, and even the waiter appeared to notice this. However, the worst part of our stay was the room. We were checked into Room 202. While the room itself was pleasant enough, the bed was completely unacceptable. We both had a terrible night’s sleep — little to no sleep at all — and woke up with sore backs. On closer inspection, it was obvious that the mattress was old, worn out, and not fit for purpose. There was also a stained, disgusting top sheet and mattress topper, which appeared to be covering up the poor condition of the mattress itself. I have attached photos for reference. As you can imagine, we were extremely upset and frustrated. Before breakfast, I went to reception to make a complaint and asked to speak to a manager. I heard nothing back, so I had to call reception again around midday and ask for a manager to come to the room to inspect the bed. Donal came to the room, sincerely apologised, and confirmed himself that the bed was not acceptable. We were then offered an upgraded room, which we did view. However, given the price we paid and the fact that we had already lost an entire night’s sleep, we really wanted to leave early and return home to a decent bed. I asked about cancelling the second night, but was told that because the room had already been booked for the second night, we would not be entitled to any refund due to hotel policy. We therefore felt our hands were tied and had no real choice but to accept the new room. I also queried a refund for the first night, given that we got virtually no sleep and the bed was clearly not fit for use. The offer made was a paltry €71, or 25% off the first night, which is frankly nowhere near adequate given the circumstances. So now we are left staying in a hotel after a dreadful first night, exhausted from lack of sleep, and with no meaningful resolution. Sleep is the most basic expectation of any hotel stay, regardless of star rating, but I expected far, far better from Glenlo Abbey, particularly as it is marketed as a 5-star establishment. Based on our experience, it absolutely does not meet that standard, and I do not believe it deserves such a rating. We will certainly never return, and I fully intend to raise this matter with the Irish Country Houses & Restaurants / Blue Book and Fáilte Ireland regarding how this property continues to hold itself out as a 5-star hotel when basic standards like a serviceable bed are not being met.

Mother’s Day lunch in palmers. James, Salvador and Giorgio provided great service. Food was excellent.

Amazing experience. Staff were so friendly and the food was fantastic, beautiful setting. Our server Timmy was so lovely.

Stayed in the Lodges for 2 nights - they were perfect, the layout and set-up - we had a 3 bedroom Lodge, very spacious. Welcome gifts set-up in the kitchen on arrival. We dined in the Palmer Bar - food was great, service really attentative Breakfast was not the same expectation we had following dinner and the rest of the hotel experience - limited buffet, table service was good. The distance from the city to the Hotel is just perfect.

Today we had the most beautifully crafted afternoon tea. The staff when we first entered the hotel were so friendly and Tymur and another gentleman who served us were so polite and accommodating. We arrived early and were led to another area where we relaxed and admired the beautiful decor and it was not long before we were guided to the stunning River Room with a table that overlooked the golf course. The food was so delicious, with warm scones and the most beautiful blends of teas. It is by far the best afternoon tea I have had and the staff are an absolute credit to the hotel.

The grounds are phenomenal, the staff are top tier , and the breakfast every morning …. Legendary. Raed did a phenomenal job taking care of us each and every day, customer service out of this world, these people feel like family. Also, Ruehan greeted us and made this experience something out of a storybook! 10/10!!!!

Once again, another fabulous stay at Glenlo Abbey. Service exceptional especially “Monica” in Palmers Bert and kitchen.

On arrival at the hotel, all seemed very positive - check-in was efficient and when we got to our room, our luggage was there ahead of us. It was a cold evening and there was a definite chill in the room, so we turned up the temperature on the aircon and went out. The room wasn’t much warmer when we got back - the (large) bathroom was particularly chilly and the heated towel rail didn’t seem to be working. When a staff member called to the room to see if there was anything we needed that evening, we mentioned the chill in the room - he appeared to do something with the aircon controls and the towel rail and left, but it made no difference. The chill in the room meant that it lacked the cosiness that is so important in a hotel room - especially on a cold evening. We had dinner in the Pullman restaurant and while we had no complaints about the food or the (lovely) setting, it finished on an abrupt and very disappointing note after just under 2 hours when we were told that our time at the table was almost up (we didn’t realise we were on a clock). Our coats were then brought to us (we hadn’t asked for them). This left a very bad taste in our mouths, we didn’t feel that we had the special experience we (and others) would expect of what is now a Michelin star restaurant. We had been very much looking forward to our trip to Glenlo Abbey, however the overall experience was very disappointing and we could not recommend it to others. I contacted management after our trip to provide them with this feedback, however their response compounded matters - confirming that the issue with the cold in our bedroom had been rectified and saying that they were glad that we enjoyed our experience in the Pullman Restaurant! Clearly, the feedback we sent had not been read properly, which added to our overall disappointment with this entire experience.

The service was unacceptable, and the manager who approached us was completely incapable of resolving the issue. joseph or james 🤮

Excellent experience! The staff was warm and inviting, accommodations very comfortable and ambiance peaceful and relaxing. The Pullman Car Restaurant was delicious but lacking in friendly staff. Overall, I highly recommend a stay here!

Nice ambiance and very pleasant staff. However the room was cold and the heating system is limited. We wore our jackets in the room. We did inform reception twice but were not offered any portable heater. We expected more from a five star hotel. We would not recommend this hotel if you are staying during the colder months

The service goes above and beyond. Raed made the experience incredible. 10/10. Much better than any other afternoon tea I’ve had in Galway. Thank you for making a day with my best friend even more special

I gifted my dear friend an afternoon tea voucher, and we used it today. We had such a wonderful time enjoying our tea selection and treats, at the most beautiful window facing table with stunning views of the Glenlo Abbey state! The experience from stater to finish felt luxurious and thoughtful. The tea selection it’s probably the best I’ve had in Ireland The 5 star service by Raed made it all much more enjoyable! He took care of us from the moment we arrived, gave us plenty of insights on the tea selection, and made sure we were happy and had everything we needed at every step of the experience Thank you Raed! We will come back soon to visit!

Spent a lovely few days in Glenlo earlier this week and had a super time. From the moment we arrived until we left everything was first class. Its a beautiful location, stunning hotel, superb decor, staff so friendly and helpful, gorgeous room, delicious food. We dined in the Pullman Restaurant on our last night and it was a wonderful experience in every way. We were delighted to hear about your Michelan Star and want to wish you every success for the future. Thank you for a wonderful experience and we would highly recommend the Glenlo Hotel as a holiday destination. Marian and Margaret.

Bedroom was perfect plenty of space and well laid out. The Pullman Restaurant was absolutely fantastic, great food and brilliantly presented, well done to Angelo and his crew

Just back from three-day break in Glenlo Abbey hotel, Galway city, Ireland. Fabulous experience and highly recommended. Luxurious rooms and great food, the highlight of which was a wonderful meal in the unique Pullman Restaurant. Above all, the amazing staff..so friendly and helpful. Had a great time...if you go to Galway this is the place to stay!

I very much enjoyed the food at palmers bar&kitchen and our waiter Gioraio was excellent hope to come again soon to Glenlo abbey

The perfect location for afternoon tea. The service we experienced was brilliant reflecting the five stars this establishment has. Our server Raed was truly exceptional. His attention to detail and enthusiasm when explaining the different teas made our day very special. Highly recommend visiting!

Beautiful hotel in a wonderful location. Very well appointed rooms with lovely views of the grounds. Good value for the experience and the excellent service of the staff. Lovely calming spa facilities - Lorena is a wonderful therapist. Will definitely return.

My husband and I stayed in one of the Abbey suites. Room 352. The views from our room were excellent. The grounds of this hotel are absolutely perfect for exploring. The grounds were well manicured. The flowers were still blooming. Our room was perfect.. The room itself was impeccably clean. The bed was extremely comfortable & so were all of the linens. There was plenty of room for our luggage in the room. Lots of closet space and drawers were provided. The chairs in the room were also very comfortable and perfect for watching television, reading a book or just looking at the sites. The bathroom was quite large & very clean. There was a separate soaking tub and shower. The extra large bathtub was perfect for relaxing after a long day of exploring. The shower was also perfect. Upon our arrival, we received a bottle of Prosecco as we were celebrating our wedding anniversary. We also received a bowl of fresh fruit along with a plate with chocolate covered strawberries and macaroons. Everyone of the employees that we encountered were very gracious and extremely helpful. Michael at the front desk was absolutely the best with assisting us with all of our needs and questions. I would also like to thank the guys out front. Cyril & Ruadhan made us feel like we were part of the family. We did dine at all the restaurants at Glenlo. I will be reviewing each one separately. Overall, I would highly recommend staying at Glenlo Abbey. We will definitely stay here again the next time we are visiting Ireland.

Very disappointing customer service from such a reputable hotel. I called and paid €65 at the end of December for Prosecco and a box of chocolates to be put into the room of my friends for their arrival on Jan 2nd. A few days after their stay I found that they were never given the gift and I was neither refunded nor informed. I emailed with no response, then called on 2 separate occasions that week, to be told a manager would be in contact, but that didn't happen and no apology given. I emailed again and was told the refund was now processed, 2 weeks after my friends stay. After another week there was still no refund, so I emailed again and have yet to get a response on the status or a refund. I would have expected a lot more from such a reputable and pricey hotel.

Joe is great - does a great espresso Martina, full of chat, great guitarist and made me a special Martini Rioja float

We contacted Glenlo Abbey to make an initial enquiry about hosting our wedding. While the staff member he spoke with was polite, the experience itself left us feeling quite deflated. Before we had any opportunity to explain what we were looking for, our vision for the day, or even discuss our budget, we immediately informed of the minimum spend required to have a wedding at the venue. While we completely understand that venues have minimum spends, leading with a figure before understanding the couple felt abrupt and impersonal. As a couple at the very beginning of our wedding planning journey, first impressions really mattered to us. Unfortunately, this interaction felt more transactional than welcoming and ultimately led us to decide not to proceed any further with Glenlo Abbey. It’s a beautiful venue, and the staff member was pleasant, but the initial approach during our enquiry left us disappointed.

I just want to attest to the wonderful guest experience we had at this property. The property was gorgeous - but what really stood out was the service:) teaching service is challenging - teaching people to like other people is impossible. Glenlo clearly hires for individuals that care. Our breakfast host - Raed - was amazing! He greeted us every morning with a huge smile, engaging us, and helping us navigate the property, the extensive menu, and small details like remembering my 80 year old Mom’s coffee order. The level of service Raed provided was exceptional and what makes it easy to recommend Glenlo to every traveler to Galway.

Nice hotel, great welcome from the wonderful staff. Our room was spacious with great views. Christian deserves a special mention, on Christmas night we were tired and full but when he came into work in the bar he was a breath of fresh air. His enthusiasm was infectious and we ended up having a very enjoyable chat. He really is a very personable young man.

Very pretty and warm atmosphere for the holiday season, but rooms need some TLC. Rooms showing a bit of wear and tear. Lobby lounge very nice, but likely given the week we were there, they were very busy and not well staffed. Needed to chase folks several times to request a drink. Not sure it's worth the price, but might be a different experience different time of year.

Eduardo was a really nice bartender in the cocktail bar. So friendly and makes stellar drinks!! Love this place and the amazing drinks

Loved our visit at the Glenlo Abbey. Had a couple cocktails at the lounge and the bartender Eduardo was great company!!! Glad we popped in. The property itself is beautiful and will definitely be back

Incredible Christmas experience. The grounds are incredible, and the staff is amazing. The room was spacious, and the train car restaurant was amazing. Expensive but once-in-a-lifetime splurge. You won't be disappointed.

Amazing place, Service by Joe the bartender was exceptional and really enjoyed the atmosphere Drinks and food!! 🥘 loved it!! Great!! Thanks 😊 so much will be back!

We enjoyed the ambience in the hotel. Comfortable bedrooms, relaxing resident’s lounge, great dining options. Our bedroom was spacious and had lovely views of the lake. Best experience was the Spa where Tatiana provided a wonderful relaxing time. Showed she is expert at Hot Stone massage.

Amazing atmosphere and experience. Extra thanks to Eduardo who made the experience feel personally tailored. Couldn’t do enough for us - immensely appreciated and will forever sing his praises! Thank you so much.

Our family stayed there to celebrate my husbands birthday. We dined in The Pullman Restaurant. No a la carte menu. Tasting menu €130.00. The meal was very average and way overpriced for what you got. Husband ordered a gin and tonic and waiter said ‘would 7up do instead of tonic?’ It gets better, I had paid up front for accommodation as a surprise earlier in the year. My husband did the checking out and not only did they charge him for it but to add insult to injury Charged Twice!! So over €5,000!! When contacted a disinterested receptionist said she would refer it to accounts. Again I had to email to get a reply. It is nearly sorted (another annoying tale). Will fill you in later. Not one person contacted me in person to apologise or anything. Extremely upsetting.

The most amazingly beautiful hotel with WORLD class service! This was our first stop on our 2 week Ireland trip and we were in heaven! The hotel staff were so friendly and helpful! We really enjoyed Raed who served the afternoon tea. He was so kind, full of knowledge and accomodating! The hotel is beautiful and decorated perfectly for Christmas. They went out of their way to help make everything perfect! We got in late for the afternoon tea but set up a private room for us anyway and took care of making sure it was all perfect. I would highly recommend to anyone. The hotel and grounds have many other amenities like bikes, golf, falconry, and fishing options. I wish we could try them all.

Well what can I say but excellent from start to finish,the food and service is second to none we really enjoyed the whole experience,we had our dinner in the Pullman on the Friday night and it was an experience from start to finish,everything explained on each course and the wine and service befitting a king.The grounds are lovely for a stroll as well to blow the cobwebs away after dinner.Will definitely be back ,and thank you to the staff for Making so welcome.

Afternoon tea at Glenlo Abby was amazing! Great food and great service. Mr. Raed was an incredible host. His knowledge of the different teas presented was excellent. He was very attentive and responsive to our needs and always with a big smile.

Fabulous experience for afternoon tea. Nice calm and relaxing ambiance. Lovely selection of tea from all around the world. Would highly recommend the mulled wine. Thank you to Raed and Tymar for their lovely service.

Loved it !! This hotel is elegant, luxuruous and quiet. I went for an afternoon tea experience. So delicious! And special thanks to Raed that made this experience even better. Definitely coming back !

The hotel is incredibly scenic with a great view in the restaurant. We were also very impressed with the staff and the level of hospitality. We got on very well with staff member Doroti she was very warm and welcoming.

We had a fantastic afternoon tea experience at Glenlo. Raed was so professional, attentive and really lovely. We really enjoyed it.

Lovely atmosphere, friendly staff, quick service, and Doroti made the whole visit special. nice, definitely recommend.

Had a great evening in Palmers. Food and drinks were excellent, but what really blew me away was the service. Dororti in particular was amazing - so kind and friendly and a genuine joy to be around. She took great care of us and really made us feel part of the family! Her service really elevated the whole experience for me. Highly recommend!

This hotel is gorgeous and staff were amazing - especially Doroti and Joseph. They both went out of their way to be helpful.

We went to celebrate my daughter's birthday and had a wonderful experience. Raed and staff looked after us so well. Very professional and friendly. Fabulous atmosphere in the beautiful River Room. I will be returning with friends another time. Would highly recommended for a special treat.

I visited Glenlo Abbey recently and found it to be very scenic. The staff were very professional and the setting was very clean and elegant

Erdal was very professional and we enjoyed our time speaking with him. He made great drinks and it was a pleasure speaking with him.

Elegant and cozy pub in a fantastic location, and such a good and warm service by Giorgio. (It was nice to meet you!) Quality/price value was okay.

Fabulous location and wasnt to far for us! Nice atmosphere maybe a bit quiet but understandable for the time of year.. We had a meal in Palmers which was gorgeous and a good variety of food! Maybe a bit expensive compared to the portion sizes but it definitely fills you and was really tasty!! Would absolutely recommend - great atmosphere and friendly staff !

Raed was so professional and pleasant. He really elevated the hotel and experience to create an elegant atmosphere!!!

We absolutely loved our stay at Glenlo Abbey. The building was beautiful and the Christmas decor looked great. Our room was perfect. Breakfast was fantastic. And we enjoyed our evening at the bar chatting with Doroti - she made fantastic cocktails!

Had an excellent stay here with my mom while traveling through Ireland to celebrate a milestone birthday. The location is just a short drive from the city center, which was perfect for us since we had a car. The highlight of our stay, aside from the obvious charm of sleeping in a castle, was the incredible hospitality. I highly recommend the smoked old fashioned in the hotel bar, the pumpkin ravioli in the Palmer Kitchen, and a window seat at breakfast for the view. The maître d’, Raed, was exceptional—warm, attentive, and genuinely welcoming. He made us feel as though we were guests in his own home.

First of all I would like to say thanks for the room upgrade. It was the icing on the cake for our two night stay. The room was spacious with a great view. The bed was very comfortable. The towels were large and soft. The food was terrific, especially dinner in the Pullman. It was a dinner not to be forgotten. We also ate in Palmers and the food was also very good. We had breakfast on the first morning in the River Room. It really was a fine dining breakfast. Unfortunately the service was a bit slow and they got my order wrong. But this was rectified quickly. There was also a delay in replenishing the bread selection. We had breakfast the second morning in Palmers. This was a bit of a step down from the River Room, but we understood the River Room was undergoing renovation. Service was quick but unfortunately they got my order wrong again. Again this was quickly rectified. A few small points. The TV remote control was dodgy with some buttons not working and some sticking. A new remote would cost €10. Why not replace them when they start to look worn? There were two luggage racks in our room. The second was impinging on access and I managed to stub my toe on it the first night when going to the bathroom in the dark. When having breakfast in Palmers I was facing the mirrored wall. There were handprints and smudges on the mirror. It was a bit off putting. Despite these few minor faults I would have no hesitation in recommending the Glenlo Hotel for that special break away and have given it a five star rating.

Everything was great, food, service, atmosphere. We had no complaints. It was the first time that I was happy with the chicken supreme in Ireland! All staff were very helpful and friendly, specially Giorgio 😊☘️

We had very nice accomodation in a town house suite for our party of 4 adults and two young children. Everything was spotless. (There was an enormous spider in the bathroom! LOL!) . Only complaint was no outlet near a mirror for the hairdryer. I had a bad hair day. We ordered room service for dinner which was delicious. The setting was lovely and immaculately kept. The highlight of our visit was the falconry experience with Jason. It was enjoyed by the children and adults alike. Jason was very kind and patient with our youngsters. Would highly recommend this hotel but especially the falconry.

We chose to stay at the Glenlo Abbey Hotel for our 50th Wedding Anniversary and it was an excellent choice! The accommodations and decor are spectacular and the service is amazing. We would like to recognize George B. who went beyond the call of duty for our every need and comfort. He is a gracious gentleman and it shows the Glenlo Abbey Hotel employs only the best. Kudos to the Glenlo Abbey Hotel & Estate in Bushypark, Ireland and a great big THANK YOU from the McMillans!

The Glenlo is superb in every way. Our room was spacious and clean, breakfasts were delicious and plentiful, and the staff (especially the doormen) treated us like VIPs. Don’t miss the Pullman restaurant if you want to splurge, and try to catch a movie in their nostalgic small theater. Nearby Galway has lots of sights and restaurants, and don’t miss the Aran islands if you have time for a day tour. We highly recommend the Glenlo!

We had another lovely visit to Glenlo Abbey. This time we were celebrating a very special occasion which was acknowledged several times by staff. Our rooms were lovely and the facilities excellent. Our only disappointment was the breakfast. Staff were not knowledgeable about vegan options and the quality of the vegan breakfast had significantly deteriorated from our last experience at Glenlo.

We travelled all the way from Melbourne, Australia, to get married at Glenlo Abbey — and it was beyond anything we could have imagined. Every bit of communication in the lead-up was handled through calls and emails, and the team made it feel completely seamless. They were warm, professional, and genuinely cared about making our day perfect. The service on our wedding day was the best we have ever experienced — not just for us as the couple, but for every single one of our guests. Our friends and family are still talking about how beautifully they were treated. The staff went above and beyond in every way, adding thoughtful touches and surprises that made the day feel even more special. And the food… there are no words. Every dish was absolutely incredible — world-class presentation, flavours, and quality. It truly reflected the heart and excellence of Glenlo Abbey. To anyone considering a wedding here: stop looking. Glenlo Abbey is pure magic. We’ll treasure this place and the people forever.

The hotel and grounds were beautiful! The staff was very friendly and accommodating. The dinners and breakfasts were very good! Raed and Ruidhhan took excellent care of us. The property was only a short taxi ride from Galway!!

We were looking forward to our return trip to Glenlo but it was very disappointing as an experience with no follow up from management despite us being told on departure that we would be contacted. We had booked for two nights B&B and a dinner in the Pullman restaurant, and also had lunch separately each day in the hotel. The staff were very friendly and helpful so no issues there, but the quality of the breakfast and lunches were poor overall - definitely not what you would expect for a hotel of this rating. The worst aspect was the dinner in the Pullman. We waited for over an hour and twenty minutes for our food - drinking a bottle of bubby as we waited, before we made the decision to leave. It was a very disappointing end to what was planned as a lovely break. On check out, I mentioned the issue with dinner and they acknowledged they had been made aware of delays the previous evening. I was told that I would not be charged for the dinner (which to my mind is pretty obvious to not get charged for a dinner not actually delivered). I was also told that a manager would follow up - but it is three weeks later and no such contact. Overall, not the experience that is advertised and very disappointing.

I had high expectations and Glenlo Abbey exceeded them. What a beautiful property. The staff are friendly and helpful, the rooms are spacious and beautifully appointed, and the food is exceptional. I was there to celebrate my birthday and a wonderful lava cake with Happy Birthday in icing on the plate was delivered at the end of the meal. I would absolutely stay here again. Also had the spa treatments which were equally wonderful. Overall it was worth the price and an exceptional experience. Thanks to all at Glenlo who make the magic happen!

We unfortunately had a poor experience during our stay at Glenlo Abbey. We were visiting Glenlo Abbey for our honeymoon. The check-in experience was fairly seamless, but we were brought to a room with an accessible bathroom and the room smelled totally of bleach. We asked if there would be another room available and that we would be away until the evening - upon our return they advised there was no room, but we could move the following day. The following day, we were shown a new room, but given that we had unpacked already we elected to stay in the same room. While relaxing, a staff member opened our door without knocking. Luckily, the chain was on the door. We also had placed the Do Not Disturb sign on the door. We advised reception of this immediately. Later, we told reception we would be heading into Galway and that the housekeeping staff could refresh the room. We returned later and the room had not been cleaned or turned over - we did not have towels because we had been using them to dry the bathroom floor which would get quite wet every time we showered. We left again to give the staff time to clean the room, and then went to the bar. We ordered two drinks and the bartender did not have the appropriate whiskey - when we asked if he could use an alternative he only offered a 12-year variety that would be more expensive, so we opted for another cocktail. The Pullman Restaurant was the only saving grace. The food and staff were great. Cyril was also a highlight of our stay. Overall, there were so many opportunities for the hotel to take ownership of these issues, but they were brushed off as if they were not problems affecting our stay. It was disappointing given the importance of this trip. Examples: the bartender should have just used an alternative whiskey and omitted the upcharge - that is how guest experience should work. We were asked upon departure if we would be returning, and unfortunately we will not be staying at Glenlo in the future nor recommending it. We passed along this feedback to Glenlo Abbey - Liam noted that our feedback has been shared with department heads. To be transparent, Liam did offer to help coordinate a better stay at Glenlo Abbey should we return, but my husband and I do not plan to go back to this hotel with so many other great offerings in the region.

I recently enjoyed the Peaceful Escape Package at Glo Spa and had the absolute pleasure of being looked after by Tatiana, who was so lovely and had such a kind, calming energy - she’s truly a credit to the spa. Afterwards, we had lunch in Palmers Bar, where the staff were so accommodating and friendly, making the afternoon feel extra special. This wasn’t my first time at Glenlo Abbey, but experiences like this just reaffirm why I always come back. Everything - from the atmosphere to the service - is consistently exceptional.

We have a really lovely time here. Stayed for two nights, dining in the Pullman on the second night. It was something special. Rooms, facilities and staff were great. A particular shout out to Doroti who was our server in the Palmers bar the first night.

We had our wedding on the 13th of September in Glenlo and it was phenomenal. The wedding ceremony in the chapel was amazing and the celebration in the hotel was brilliant. Everything was perfect—the ceremony, the party, the food, our accommodation - all top-notch. We had such a fantastic time in Glenlo. We would like to say a huge THANK YOU once again to the whole team who made this day even more special❤️ According to our wedding guests' opinions, it was the best wedding they had ever been to so you can only imagine how fantastic the day was!😉 We will definitely be back to Glenlo to celebrate our first anniversary🥂😉🎉 Ewa and Rafal

Fabulous hotel. The rooms were lovely and very comfortable. The staff were efficient and very friendly. The food on the Orient express was superb! I can't understand why they don't have a Michelin star. Would highly recommend it!

I booked a massage at Glenlo Spa. Lina was fantastic! The spa area is clean and relaxing I came in very sore and not feeling great and left the spa feeling happy and healthy. Lina used the perfect amount of pressure and checked in regularly on my well being. She gave me some excellent tips on maintaining my health and it was much appreciated. Lina RULES!!!

The atmosphere is absolutely amazing. The room was spectacular. All of the staff were very friendly and helpful. The entire resort was extremely clean. We had an amazing experience with our Bar Tender/Server Doroti. She was amazing. She made us feel right at home and gave us exemplary service. We really felt like we got to know her while we were there. We will definitely be back!

We had two nights here on a package that included breakfast and one dinner in the Pullman restaurant that we were very much looking forward to. Unfortunately we were disappointed with several features of the hotel. Firstly, no gym, or pool or sauna. It rained constantly for the two days we were there and given the hotel is 5 kms from the city centre of Galway , there is little to do at the hotel itself. The 9 hole golf course was unplayable given the rain and no gym made any physical activity hard to find. On our second night we dined in the Pullman restaurant, 7 course degustation, and after almost 2.5 hours only the first 3 courses had been served. After some protestations, we. Received the two mains concurrently, and the 3 desserts concurrently which diminished the whole experience. We were told the delays were because the first carriage of the restaurant was full which disappointed us further as we were made to feel second class. The redeeming feature were the staff looking after us. They were apologetic, professional and sincere which softened the disappointment of a slow, clunky and poor degustation event. On the other hand, breakfast is a triumph. The staff wonderful too, the cold and hot offerings amazing and the room beautiful. We have spent the last 4 weeks touring some amazing g lodges, Manors and castles in Ireland and were blown away but the staff wonderful too, comfort, opulence of every place we stayed until the Glenlo Abbey. I would certainly revisit Glenlo Abbey in the future as the hotel has some beautiful and classical features and the staff are amazing. I would just skip one of their signature restaurants, the Pullman.

Amazing food. Doroti gave service that was attentive, professional and charming. Gave us such a great “local flavor” with her insights and beautiful accent!!

Glenn Abby is a Five start resort, the rooms, accommodations, golf, staff and food all exceeded my expectations. The staff was above and beyond gracious and helpful. I have to call out Joseph and Doroti for their kindness, respect and hospitality, it was heartwarming.

Just had breakfast, what a wonderful way to start the day!!! Scones, muffins eggs Benedict, all delicious!!! Great coffee and a wonderful staff!!! The Glenn Abbey is top shelf!!!

We had a great day the spa thanks to Lina! It was a wonderful experience from start to finish. Treatments were amazing and a great atmosphere!

Amazing hotel and great staff. We were new to ireland but this gentleman I think his name was Raul that worked within the hotel guided us to the restaurant, explained the history of the hotel and the area, and was overall a complete gent. Very enthusiastic and friendly character. The room was suburb and the food was exactly what we expected and needed when arriving to Galway. 5/5 - thanks again for all your help Raul!

Loud music played till 3 A M. After numerous calls to manager; just got “sorry”. Avoid this hotel!!! Received a handicap room that no one informed us about. Water all over the floor, sink upon the toilet. Only stay here if you plan to stay up all night and use the facilities with water at your feet.

Avoid this one. After a long day of travel, waited 2 hours for luggage (despite asking at reception twice only to be told it’s on the way); finally found our car, which was to be valet parked, still sitting out front with the luggage in the back. Missed dinner reservation. Rude bartender. Room just okay. When asked upon checkout how our stay was, we relayed the circumstances, heard the apologies again, and were told that the manager would be in touch within 24 hours (never heard from anyone). Avoid this one.

We stayed three nights and had a wonderful experience with you from the dining on the train to the amazing breakfasts every morning. Raed was a very professional, friendly and knowledgeable host in the breakfast room. Regards Michelle

WE ARRIVED ON VERY WET TUESDAY AFTERNOON AT THE VERY PICTURESQUE GLENLOE ABBEY.THE STAFF WERE SO WELCOMING FROM THE DOOR MAN TO THE HOUSEKEEPING ALL SMILING SAYING HELLO , MAKING SURE WE HAD EVERYTHING WE NEEDED TO MAKE OUR STAY AS PLEASANT AS POSSIBLE. DINNER IN THE PALLERS BAR WAS EXCELLENT I HAD THE BEST CHICKEN CEASER SALAD EVER. THE STAFF WERE VERY ATTENTIVE. BREAKFAST THE NEXT MORNING IN THE RIVER ROOM WAS VERY NICE. THAT NIGHT WE HAD DINNER IN THE PULLMAN CARRIGE IT WAS THE SOLE REASON WE WENT TO THE ABBEYAND LET ME SAY IT WAS AN EXPERIENCE OF A LIFETIME FROM THE TIME WE ENTERED TILL WE LEFT 4 HOURS LATER. THE ATMOSPHERE WAS AMAZING AND AS THE EVENING PROGRESSED THE LIGHTS CAME ON AND EVERYTHING CHANGED PEOPLE WERE CHATTING LAUGHING. WE HAD THE SUPERIOR WINE TASTING WITH OUR MEAL. IAN THE HEAD WAITER ,A FELLOW DUBLIN MAN , WAS SO KNOWLEDGEABLE ABOUT THE WINE PAIRINGS WHICH COMPLEMENTED THE AMAZING FOOD COOKED BY A HUSBAND AND WIFE TEAM WHO TOOK THE TIME TO COME TO OUR TABLE TO CHAT. DANNY AND THE REST OF THE TEAMTRULY GAVE US AN EXPERIENCE WE WILL NEVER FORGET. THANK YOU. IF YOU ARE FOODIE PEOPLE 😋 LIKE US, YOU NEED TO VISIT THE PULLMAN EXPERIENCE AT GLENLOE ABBEY. MITCHELAN,IF YOU ARE LISTENING THIS WHOLE TEAM DESERVE A STAR . WE ARE PLANNING OUR TRIP BACK NEXT YEAR, CAN'T WAIT 😊

We had dinner at Palmers at Glenlo Abbey. Doroti was amazing and provided excellent Irish hospitality. She made such a welcoming environment and we didn’t want to leave! Great experience!

We had a great dinner meal with friends and the staff was great. Especially our server Doroti. She was so cheerful and fun. The food and drinks were also great.

We had the most wonderful experience in the Glenloe for a wedding. Everything was exceptional - the staff, the food, the setup etc A special shout out to Rahd (I hope I spelled that correctly) who managed the arrivals reception and it was amazing. Thank you so much

We are a group of 3 couples and had an amazing time at Palmers. We started outside, which has a fantastic view, and then moved inside for dinner. Doroti was our server and took such great care of us. She anticipated our every want, gave great suggestions, and made us laugh. The food was also fantastic and everyone enjoyed their meal. Perfect place to end your day. Thank you Doroti and team!!

Great facility in an AWESOME setting. The staff was extremely helpful and friendly. It was truly a joy to spend our three days there. The dining rooms were great and the waite staff was exceptional

Absolutely amazing stay! The staff at the hotel are all amazing people. Everyone is super friendly and truly do their best to make your stay wonderful. We felt very welcome and enjoyed our stay in this beautiful hotel. Although everyone was wonderful I feel the need to call out the supervisor in the dining room, I believe his name is Tymur. Tymur was amazing, he went above and beyond to give us the best experience at the afternoon tea. He was so polite and friendly and just a real class act. We enjoyed talking to him and he ensures all of his guests are well taken care of. We dined in the Pullman and enjoyed the tasting menu, what an experience! The food was so creative and amazing. The staff in the Pullman were beyond amazing! Truly loved our experience. We truly wish everyone the best and would recommend this hotel to everyone. :) I do not have the words to describe how much we loved the staff and hotel.

Glenlo Abbey is old world charm and excellence wrapped in great service. I particularly was impressed with the cocktail barmn Erdal. I will come back to Glenlo in the future.

Doroti was our bartender at Palmer’s at Glenlo Abbey. She put our whole experience over the top. She was attentive, intuitive to what we would like and entertaining. Thank you Doroti, and Glenlo Abbey staff.

Beautiful elegant atmosphere, staff was prefect in every way! The food was memorable with amazing taste and texture, looked like it came out of a gourmet magazine.

The hotel is amazing, great location and amazing food and staff. Doroti at the Palmer was amazing, makes amazing cocktails and is so tentative to her customers.

We had the very best time at Glenlo Abbey. We only stayed for 2 nights but wish we could have stayed longer to experience all that the property had to offer. The Falconry experience with Jason was our favorite activity in all of Ireland - we cannot stop raving about it to our friends. You absolutely must add it on to your stay. We dined on property twice, once at the Pullman and once at Palmer's. The prefix menu at the Pullman was incredible, and we opted to add the wine pairing which was so fun. Pricey, but worth treating yourself to. The service all around the property was top notch, but our best experience was with Doroti at Palmer's. She took such good care of our family and we would request her again. We already can't wait to come back and spend more time enjoying this amazing place!

Man I have never had a better experience at a hotel. ERDAL is a masterpiece, the greatest bartender to ever live stay and talks and has an amazing pour highly recommend.

Fabulous hotel, staff was wonderful, friendly and attentive to details. Our server at dinner, Doritos was one of the best ever. Thank You all at the Glenn Abby.

Doroti was are server and bartender and she was incredible! The drinks were incredibly good and ambience in the restaurant was amazing. The views absolutely helped too. Thank you for the best service in Galway, Doroti!

We had the best server in Dotti. She was recommended by another couple, and we were glad to have her wait on us. The facility was a fine place to spend few days and enjoy a beautiful vacation.

Our stay was amazing - staff was friendly and welcoming. The grounds and premises were gorgeous. I wish we had more than one night there. Our pre-dinner drinks were amazing- the bartender even carried my cocktail to the restaurant- Doroti at the restaurant was charming, funny and made dinner fun for our family!

We went to afternoon tea at the Glenlo Abbey, served by Raed. While I thought nothing could beat our afternoon tea experience in Dublin, I was proved wrong. Raed provided an exceptional experience at the Glenlo Abbey. We would come back to Ireland for this experience alone.

My daughter and I went there for afternoon tea on Wednesday 20th August . Raed was the staff member who looked after us so well.

The view, staff and total experience here was amazing. We didn’t make it into town, because we enjoyed this place so much. Aaron Redmond Raed H. (My auto correct didn’t keep his actual name) were both great in the dining room and were always being helpful. Sadly I didn’t realize it was a 2 bathrobe experience, until my last morning. Would love to come back, if given the opportunity.