Ross Hotel vs Similar Hotels

Rooms are spacious and clean, though some issues with room service were noted.

Some reviews mention issues with room views and dated furnishings.

Rooms are reported as spacious, nice and comfortable (including large suites), but some guests noted street noise and imperfect soundproofing for rooms facing the road.

Mixed: comfortable beds and pleasant interior decor were praised, but some reports cite old furniture, a smoking odor (including an incident triggering an alarm), and rooms overlooking noisy streets.

The rooms were reported clean, but there were mentions of smoking issues in some rooms.

General cleanliness mentioned as good, but some reviews indicate issues with room cleanliness.

Multiple reviews repeatedly praise the hotel's cleanliness and upkeep; rooms described as very clean and well-maintained, creating a welcoming atmosphere.

Mostly praised across reviews (several guests note 'نظافة ممتازة' / 'clean and comfortable'), though a small number reported unclean conditions that cut one stay short.

The location was mentioned positively, particularly in relation to visit needs.

Convenient location for events, but some guests felt it was somewhat remote from tourist attractions.

Many guests highlight the hotel's proximity to services and convenience of location; overall perceived as very convenient for visitors.

Frequently noted as a very good/central location and convenient for guests, but some rooms face a busy road and multiple guests reported strong street noise and lack of soundproofing.

Positive comments on staff support and responsiveness, particularly praised the night shift staff.

Staff are frequently described as friendly and helpful, enhancing the overall experience.

Staff are frequently described as courteous, attentive and helpful with smooth check-in and strong hospitality, though one report noted an unfriendly reception and extra charges.

Generally excellent — many guests praise reception and named staff for helpfulness and politeness; however one detailed complaint described rude/unprofessional front desk behavior and poor assistance.

Breakfast received good comments, but other food amenities weren't specifically mentioned.

Mixed reviews about food variety, with good mentions of Middle Eastern dishes but lack of breakfast variety.

Breakfast is often highlighted positively (variety and quality), though a few guests felt the breakfast or restaurant standards were below expectations and the restaurant is small.

Several guests complained that breakfast options are limited, not fresh and need better variety and cleanliness; breakfast is a recurring area for improvement.

Limited positive comments, particularly mentioned issues with gym hours.

Amenities like the spa and dining received positive mentions, but some areas need upgrades.

Parking is praised and basic amenities are present, but several guests noted limited entertainment options and that the hotel restaurant/TV offering is modest.

Positive comments on landscaping and decor; weaknesses reported include missing Wi‑Fi for one guest, lack of luggage assistance, and a complicated main entrance experience for some.

The hotel is expensive, and some discrepancies were noted regarding pricing.

Guests felt the pricing is generally fair for the services provided, though some suggest a slight decrease.

Multiple comments express concern about high prices and perceived value; price is repeatedly mentioned as an area for review or improvement.

Perceived as good value by multiple reviewers (e.g., 'bon rapport qualité prix', 'my first choice in Riyadh'), supporting a strong value impression despite some service/food issues.