Joli Hotel vs Similar Hotels

The AC was loud and detracted from sleep quality.

Mixed to negative: reports of small rooms, very hard beds, sagging/itchy mattresses, occasional cockroaches, noisy rooms under gym and AC too cold; some internal rooms without windows but bathrooms clean.

Rooms vary: newly renovated service apartments are tastefully done and comfortable, some rooms are very spacious, but others are small or dated; AC noise/weakness and occasional water issues were reported.

Spacious apartments with great amenities, though minor issues are noted in some reviews.

The hotel was noted for being very clean.

Multiple reviews note clean, bright rooms and good housekeeping; generally praised for cleanliness with no widespread reports of damp or dirt.

Generally acceptable but some hygiene issues reported: flies in the restaurant, occasional AC water on balconies and wet bathroom floors due to lack of shower screen — not consistently poor but notable negatives.

Rooms were cleaned every day, and specific comments highlight that the property was very clean.

Located in a traditional neighborhood, allowing observation of real life in Phnom Penh.

Central and convenient for attractions (markets, museum, palace) and easy to organise days from, but multiple notes about traffic/noise in the area and a small walk to some shops.

Mixed feedback — some guests praise the quiet, convenient club setting while others find the hotel far from key Phnom Penh attractions and note airport relocation caused confusion.

The property’s location is noted to be great with easy access to shopping and a quiet neighborhood.

Staff were conscientious, contributing positively to the service experience.

Consistently excellent mentions of staff (Sivling, Sreynith, Nimul and reception) being friendly, helpful and attentive; several reviews single out warm, helpful service.

Staff are frequently described as friendly and helpful (several guests praise specific team members), though there are recurring reports of inattentive restaurant staff and occasional need to remind staff about requests.

Staff are described as friendly, helpful, and professional, creating an excellent service experience.

Restaurant closes early, which could be inconvenient.

Breakfast is frequently praised as varied and good, though a couple of guests found it merely 'okay' or listed breakfast as a minor negative.

Mixed impressions: some call the food excellent and breakfast acceptable, but there are complaints about restaurant staff rudeness, pricey menu items, and isolated hygiene incidents (flies).

Limited mention of food options, with a note about the absence of breakfast or bar services.

Standard amenities for a hotel of this tier, though certain aspects could be improved.

Gym praised as excellent with decent equipment; breakfast buffet regularly mentioned as varied and good; minor issues reported (no TV connection in one case).

Strong amenities with a standout 25m pool and extensive sports facilities (tennis, table tennis, gym, billiards). Many guests highlight these as key positives.

Amenities like the pool, gym, and sauna are positively mentioned.

Great value for money as per the experiences shared.

Several guests explicitly state good value and excellent rapport qualité/prix; generally seen as good value for Phnom Penh.

Overall seen as good value by multiple guests (explicit mentions of great prices and value), despite some feeling the restaurant menu is expensive.

Reports highlight good value for the quality of the stay.