Zenao Appart'hôtels Suresnes

Keine Handtuch, keine Wachlappen, keine serveten.

Chambre propre personnel tres agreable

Très bon appart hôtel. Propre et grand.

Parfait Calme, un accueil au top

Séjour de nuits parfait . Très grand logement propre situé dans quartier calme. Restaurant ou magazin proche.

Sejour d'une nuit impeccable. Tout était parfait.

Un personnel disponible et très réactif. Merci infiniment

Appartement très propre et fonctionnel. quartier calme, quelques difficultés pour se garer si vous avez une voiture mais c'est habituel pour la région parisienne 😁. Petit plus, une belle terrasse accessible à tous sur le toit avec vue sur la Seine, la défense et surtout.... La tour Eiffel !!!

First of all, they did not disclose that the service apartments are in a senior living facility. Not that it is a deal breaker but it would be nice to know in advance… I came here to work for a week. When I got to my apartment, there was no dish soap, trash bags, or scrubbers. Just odd. I went and bought some. Then the WiFi. Non-existent. The router didn’t work so I called the front desk. They came and said it was a problem with the apartment and would have a tech out on Tuesday (this was Friday). He told me I could hop on other units for the time being. Each unit I tried was hit or miss. They would constantly lose connections. On Tuesday, no tech came. I called and they said “sorry” well send someone tomorrow”. No one ever came. If you are a senior and don’t need to work, it might not be a big deal. I was THERE TO WORK. I will not stay there again.

Parfait. Accueil très sympa je recommande

Parfait je recommande. Accueil très sympathique, appartement top

Sejour excellent avec un tres bo accueil. Je recommande.

Ma chambre présentait un chauffage démonté et poser à même le sol, ce sol gras et glissant dans toutes les pièces, je penche pour un produit mal rincé, quand je suis rentré de dîner je me suis rendu compte que tous les chauffages ne chauffaient pas correctement malgré le réglage au maximum et avec la nuit je me suis aussi aperçu qu'il n'y avait aucun volets ou rideaux occultants dans le salon où était la tv, pas cool avec tous les vis à vis ! Bref il était trop tard pour demander à changer de chambre, mais j'ai pu avec la gentillesse de l'accueil changer pour la deuxième nuit, quel bonheur d'avoir du chauffage en revanche toujours pas de rideaux, quel dommage ! Pour le petit déjeuner c'est aussi très moyen, c'est dommage car le reste est plutôt bien pour le prix proche de Paris.

Établissement pour (riches) seniors qui accieille quelques etudiants :noen sponsorisés", me cout est élevé mais le confort t le prix y sont.

Accueil remarquable logement propre

Parfait

Très propre

Pratique sur tous les plans : accessibilité, aménagement (petit bémol : 1 tasse et 1 verre pour 2…)

Very nice and clean apartment with good facilities and equipment, ideally located and friendly staff

本当にこの施設はやめておいた方がいいです、、。 ホテルと謳っていますが、恐らく元老人ホームで、せっかくのフランス旅行を過ごすべきではない場所です。 ベッドサイドのテーブルの引き出しには使用済みのティッシュが2つもあり、洗面所の下には使用済みのタオルが投げ捨ててあり、部屋にも怪しい穴がありました。 清掃が行き届いていなく、写真とは全く違った部屋のため、翌朝チェックアウトしたいと伝えましたが、「普段の清掃はしっかりと行っている」と謝罪はなく、ただただ言い訳を述べるのみでした。 結局翌日にはチェックアウトをし、新しいホテルを探しましたが短い間の旅行で大きなタイムロスと嫌な思い出を作ってしまいました。 写真ではとても良い場所に思えますが、予約するのはやめておいた方がいいと思います。

Pros: Nice, clean and large apartment Close to restaurants and shops Breakfast is very basic 8 Euros. Price is fair. Beakfast offers croissants, bread, boil eggs, yogurt, tea, coffee, juice, cereal, muffins, however, croissants and yogurt are missing Cons: No one speaks English No iron. I requested iron twice and they gave me a defective iron without the ironing board. Sunday is a bad day to take a bus for Paris. I was ending up taking taxis for Paris which was cosing 20 to 30 Euros, however, it cost us 70 Euro to travel up to the main Paris train because we had two suitcases. This place is great only if you have your own vehicle. Otherwise, look something in Paris because we ended up paying so much money on the taxis. It's a wastage of time to wait for buses and trams which doesn't run very often.

The rooms are located inside a senior citizen service building, but it’s not mentioned outside so we were looking for the property for a long time. The front desk charged us city tax which we already paid for. The studio is very nice, clean and spacious. But there were a lot of ‘small’ things that could be better; no floor towel for the open shower (so the bathroom floor is always wet when you shower), only one towel for two people, no hair dryer, a garbage bin in the middle of the room without a lid. There’s a small kitchen which is nice, with a dish washer, but nothing to wash any dishes (soap or towel).

une bonne adresse à retenir, bon accueil à notre arrivée, appartement propre, clair et calme

Une nuitée après journée à Roland Garros. Nous avions appelé avanr pour prendre quelques informations (accès residence, parking, accès si arrivée tardive...etc) La personne au téléphone nous a très bien expliqué avec un accueil chaleureux. Comme lu dans les précédemment commentaires, c'est une Résidence senior donc calme, un peu trop au petit déjeuner, une petite musique de fond aurait été la bienvenue !

Amazing stay large apartment clean and quiet Friendly staff

Amazing hotel Apartment

Rapport qualité/prix exceptionnel sur la periode. Je recommande.

Confort, propreté et calme : tout y est pour un séjour réussi! Seul point faible : entrée de l'établissement Zenao (couplé avec résidence senior) non signalée

Amazing place, and staff Are very Nice

Attention taxes de séjour 62€ pour 6 jours !!!

The main issue was we could not get in upon arrival. We was stood outside the building for ages which resulted in us being very late for a show we had booked and paid for.

Clean, quiet and safe cleaning upon request

Très belle résidence, personnel très gentil. Il s’agit d’une résidence senior donc très calme. L’arrêt de bus est très proche.

Très beau séjour passé à Zenao Suresnes. Je le recommande.

Accueil, localisation, chambres impeccables!

Very good

Séjour impeccable, logement très spacieux, neuf et propre. J’avais en premier lieu regardé AirBnb mais les logements étaient beaucoup plus cher et moins bien. Je recommande vivement

Otelin gittiğimizde paris kış gününde doğalgazı çalışmaması çok üzücüydü aradığımızda teknisyen yok denildi bugun halledicez gibi oyalama laflarla hiç bir şekilde destek olmadılar. Resmen tatilimizde hasta olduk üşüterek. Kesinlikle önermiyorum ayrıca evin içerisi pis kokuyordu temizlik çok zayıftı. Otelin içinde de çok ağır yemek kokuları geliyordu. Pişman olduk diyebiliriz.

Excellent service

Amazing apartment hotel with amazing staff Helpful friendly

appartement propre etat neuf literie de bonne qualite, quartier tranquille avec commerces autour.bus à proximite Bon rapport qualite prix

Apartment wasn’t so clean. Pretty sure the sheets were not cleaned prior to our arrival.

Très beau séjour, c’est la deuxième fois et je reviendrai

It's great for families.

This place was just awful !!!! It is literally, yes literally a senior citizen home. The hallways stink of cigarette smoke and the “front desk” is on the 2nd floor which we discovered after an hour of wondering around the block and asking for help from nearby businesses like the Subway or the fruit store down the block that were rude and dismissive. If you are under 90 years old DO NOT STAY HERE !!!

Room is large and very comfortablev To take a metro to downtown Is around half an hour. There are some very interesting markets in the weekend. We bought some made in italianclothes, b.jvkeautiful design and material,much good pricethan in the downtown shopping mall. Will consider to stay again in the next visit to paris.

Lastig om te communiceren met gebruik van Google translate. Basis ontbijtbuffet met onvoldoende kopjes en borden.

We made a reservation for 3 adults. The place doesn’t match the photos on website, the small dining table with 2 chairs, but the big dining table with 4 chairs on website. There is no hair dryer, no ironing and ironing board.

Accueil moyen par une femme à la réception mais très bon avec le reste du personnel. La chambre est grande et très confortable. La pièce salon/cuisine ne nous pas été très utile. Le petit déjeuner est une catastrophe. Il manque toujours quelque chose, notamment du pain, parfois du café, toujours des serviettes. C'est le gros point faible de notre séjour de 3 nuits. Sinon la résidence est tres calme et l'emplacement intéressant. Il faudrait surtout bien précisé que l'établissement est une résidence senior qui loue des appartements à des touristes.

When I arrived I realized that the hotel shares not only the same entrance with an old people asylum but as well THE HALLWAY AND THE ROOMS. Basically you are paying a hotel rate (which btw, they sell as a 4 star in some pages) to sleep surrounded by old and ill people. Please do not get me wrong. I care deeply for them, but the holiday experience starts wrong just by seeing the poor of them walking lost in their wardrobes all over the hallways, reception, restaurants etc. So no, the hotel does not make this aspect clear and moreover I am surprised of the good rates and no mentions regarding this important aspect. Then, I got a key (a standard one not the touch card) and went into the room. The rooms is decorated like for the old people. It is obvious that they rent the empty rooms while none has reserved long term. Bathrooms have all the discapaccities amenities - it pulls your happy mood down. The side table has a picture of a very old lady with her niece. The electronic watch on the other side table kept buzzing starting midnight each 10 minutes. It took me a while to understand how to remove the batteries. Ok, at night I had to return. Surprise, no one (they assured me that there was a guardian the whole time) answered the interphone. 30’ later an old man walked out so I could get in to sleep. So read carefully as french are not using the same standards of honesty about what they sell you. I must say that it was not a cheap price.

Struttura nuova, con arredamenti moderni. L’appuntamento ha una grande vetrata con una splendida vista sullo Sky line di Parigi. Ben collegata con diversi bus e piste ciclabili con il centro di Parigi che dista solo 30 min circa. Il quartiere Surenes è molto curato con la presenza di diversi locali e negozi di ogni genere. Personale della reception gentile e collaborativi. Ci ritorneremo sicuramente.

A Zenao Suresnes é um hotel localizado conjuntamente com uma acomodação para idosos. A entrada do prédio é um pouco complicada, pois a porta fica no térreo e a recepção no 1o andar e você não tem como entrar no prédio sem uma chave. Então é preciso esperar alguém aparecer e abrir a porta para que consiga chegar à recepção. Apesar desse fator inusitado, de ser uma acomodação de idosos, tive uma excelente estadia. Os quartos estão novos, foram reformados, e estão confortáveis. Muito limpos, especialmente tratando-se de Paris. Como melhoria, faltam alguns itens na cozinha, não há detergente, sal, azeite, portanto leve tudo se quiser cozinhar. A região é bem tranquila, com muito comércio por perto, restaurantes, supermercado, transportes públicos. Passei ótimos dias.

L’hôtel est magnifique et l’accueil est très chaleureux,merci à Stanley et Aziza qui ont ete d’une gentillesse et réactivité exceptionnelle.nous étions très satisfait de notre séjour et nous comptons renouveler l’expérience

Size of the apartment was great. Kitchen was next to useless, no conveniences or services... will not return or recommend.

This hotel sucks. My train to Paris was delayed a few hours and so I missed check in time. I had to find another place to stay as quickly as possible at like 11 pm once I got there. The train being delayed was out of my hands, yet the hotel refused to even consider giving me a refund. Very inconsiderate, 0/10

Property deserving of 6 stars really. Staff was amazing, pleasant, patient, accommodating and kind. Area was peaceful and quiet. Safe environment. Captivating view from the terrace. Easy and quick access via local bus route to Eiffel Tower and surrounding vicinity. Shopping: groceries/food within walking distance. Apartment surpassed all expectations, no regrets! Stayed with my husband and daughter, should have planned a longer stay. Will definitely be back.

My family had a great stay. The apt. comfortably accommodated 3 adults. It was as seen in the pictures and is located in a great place for food and transportation. The area felt safe. The apt./hotel was quiet. It is houses short term/long term and senior residents. The Effiel Tower can be seen from the rooftop. There is no housekeeping services. We got one towel for our 2 week stay and took out your own trash. The staff were nice, spoke some English and were generally helpful. However, they did not fulfill requests for towels or an iron although they said they would. We would stay again.

Very pleased with my stay here. The furniture and rooms are newly renovated/very modern and well kept. I would highly recommend this accommodation to others as it is close to transport and grocery shops/restaurants. Staff were very kind and helpful.