Janer House

Good for a small getaway. I do wish the bathroom was bigger but other than that we enjoyed the space

Had a beautiful stay, loved the apartment

It was really nice and comfortable

Not suitable for a work trip, there is no desk or kitchenette table to work at. If it is for a vacation trip, it is ok, very clean.

Está muy lindo y acogedor

Not the greatest. I got push back for needing an extra towel even though I booked for three guests. I told her that I booked three and she didn't believe me. After she fact checked me, she finally sent the towel THE NEXT DAY. The power went out for 24 hours, spoiling all of our food and making it a very uncomfortable stay in the heat and and in the dark. It wasn't an island outage, it was something on the property. Some one finally came to fix it as we were leaving to go to another hotel. Communication was poor. They did not answer any of their after hours numbers during the entire stay. The stairs to get to our room were unsafe. They are steep and small in width with a very unstable handrail. We will not stay here again.

The property is about 10 to 15 minutes away from the San Juan IntL Airport, and about 15 to 20 minutes away from Old San Juan. The neighborhood around the property is sketchy. There is a house across from the property, and down 2 houses that for some reason has bird noises 24/7 that would not really allow one to sleep thoroughly. Had a 3-night stay at the property and unfortunately the last night had a power outage that started around 2 pm from what i hear, and as far as i know power was still out the next day at 10:30 am.

Bathroom: The water pressure is terrible and it took me about an hour just for my hair to get soaked after washing. Something that is on the shower head is also connected to an outlet (SAFETY HAZARD). There was a mini leak in the bathroom and have no clue where it came from. A LOT OF MOTHS Bedroom: Upon arrival the blanket originally set out for us smelled like it was washed and was just sprayed with fabric softener. The pillows were really nice and the bed was super comfortable. After 4/5 days, there was a link in the bedroom as well which was coming out of the wall. ALOT OF MOTHS Kitchen/Living Room: This part was pretty decent and had lots of room. There was even a couch that flattened out to be a bed. If you are okay with ANTS then this should be fine. I had to buy bug spray. Also, the dishes that were there to use were filthy. Miscellaneous: POWER OUTAGE THAT HAPPENS OFTEN. I texted the owner and they dont respond to anything until the next day. Overall: I rate this play 2.5/5. Only come here if you’re coming in and out all the time.

Overall, the property was okay. The owners were very responsive and did their best to help us with any issues that arose. However, we encountered several problems during our stay. There were bugs in the glassware, the showers were ice cold with very little water pressure, and the lock broke halfway through our trip, among other concerns. While the owners were helpful in addressing these issues, they did impact our experience. Thankfully, we weren’t at the property much, so these problems weren’t a huge disruption, but they’re still worth noting for future guests.

I had a great time at the location. It was a pleasure meeting Heidi, the lovely woman managing the homes.

Departamento muy comodo, seguro y tranquilo, con muy buena ubicación.

Owner was available when needed and prompt on responding right away

Es tremenda propiedad, buen alojamiento, tranquilo, seguro. Deben revisar el agua caliente, está totalmente descontrolada, eso es peligroso. UNA SUGERENCIA, poner una Air fryer para cocinar un salmón, un pescado o algo rápido. También la ventana de la habitación deja entrar la luz, deben ser más oscuras. DESPUÉS, todo genial.

Clean inside, very quiet, and easy access to the apartment. Our overall stay was good near shopping centers and restaurants. Would definitely stay here again if i come back to San Juan

First time going to PR with my friends and everything was awesome thanks for everything I really recommend this property to everyone ❤️

Muy limpio el apartamento, pero terrible comunicación traté de comunicarme desde el primer día que ingresé a mi reservación y no tuve ninguna respuesta llame a los dos teléfonos que tenían en caso de emergencia y salía apagado y el buzón de mensajes lleno, mandé un email de la situación del aire que no prendía y nunca me resolvieron el problema. Deberían tener un abanico en casa de que el aire no funcione. El agua caliente no funciona al menos que apagues la luz del baño y no sale ni presión de agua. Uno se tiene que bañar a oscuras.

The coffee pot was broken, the shower did not drain, the door knob on the bathroom was broken, only one electrical outlet for refrigerator, microwave and coffee pot.

water coning down wall at bathroom entrance, too many ferile cats in area. shower nasty and dangerous, door to bathroom barely hanging on, no pool as advertised,

It was a nice stay. Will I book again? Yes.

No warm water to bath. Not enough3 workable electrical sockets. Not enough linens. Coffe maker didnt work unsafe driveways walkway booked for 3 people the space was tiny and under construction according property manager manager s

The front door doesn’t lock. Power go off a lot off times when you use the hot water. No parking space always a car blocking the driveway.

I stay in the room “loiza” the bathroom heater was broken and the shower barely had any water coming out. Otherwise everything was perfect.

I love that they are very clean! They communicate very well and are attentive. Whenever you need them they are there. The place is beautiful and comfortable. They have the best team!

No answer from owner to concerns about safety and electricity being out for more than 4 hours.

When I arrrived, wife and daughter said they dont feel safe and asked to go stay somewhere else.

I couldn’t stay there checked out same day of checking in because felt unsafe and they declined.

Not a bad place to stay if you’re just looking for an economical rental. There was no hot water in the shower however. I asked several times for someone to come and check to fix it, but every time I asked they would say someone was coming, but no one ever did. The area was a little bit rundown, but it is close to the university in several restaurants and in a decently central location, depending on where you want to be.

Hot water in the property turn off first day after 20 minutes of use the next morning all the power outlet stop working then at night the power was off completely around 8:00 I tried calling and ever method to contact property manager but they didn't respond and when they responded was on when was time return the key where choose to avoid the issue I brought and just ask for the key

This was a great experience! There were a couple hiccups but the staff were more than accommodating! Clean rooms! Cool ac! Friendly staff! Fair prices! I’d definitely return! Probably will!!! You are 15-20 min drive to anywhere!! I’d recommend for sure✌

I stayed with my two small children. No complaints! Would stay again!

Lovely local stay. Great location. Safe and convenient parking and accessible. I enjoyed every minute of my trip.

Beautiful studio bedroom clean and organized kitchen with utensils available!

Ariana Ariana is the best,

Perhaps the most important thing to me, after staying in a Lima hotel on a noisy street, was staying in a quiet neighborhood. Motels have no control over how noisy a neighborhood may be. But currently Janer House neighbors (it's a residential area) make practically no noise at all. Also, I appreciated having a fridge and micro. I'd stay at Janer House again.

Apparently this is a room with outside access, in a house with at least 3 or 4 other similar rooms. There is no signage to tell you where the Janer House room is - it took us 10-15 minutes to find it. You are supposed to call a number to get access, which we did. There was only a recorded message, in Spanish, and no one returned my call when I left a message. We left and got another place, last minute on a Sunday night. Expedia is refunding our money even though the reservation was nonrefundable, because they weren't able to reach the property manager either. Not a place we would go back to

No hot water. Nowhere to eat. Pots with no cooktop??? Entire bathroom is basically an outhouse. Neighbors asked me to not flush the toilet because it was backing up on them. As soon as I arrived I immediately began asking to check out the next day. I was given the runaround and then ignored. I wouldn’t recommend staying there unless you rent a car. I probably spent $500 on Uber and $500 on DoorDash Save yourself the trouble and stay somewhere else.

Really like the customer service the best

Central location and around the local culture

I wouldn’t recommend staying at this property nor would I book again. The “shower” in the bathroom had very poor pressure and it was low. My fiancé couldn’t even wash his hair after we left the beach because the shower was too low and water barely came out of it. Second, the air conditioner has MOLD GROWING right underneath it. And third the bed size is NOT A QUEEN BED, it was a full. My fiancé and I had poor sleep because of how small the bed was.

This property was thoroughly clean and you could smell the freshness. There was, however, also water damage on the wall and the beginning of mold near the AC. There were also a lot of sirens in the early morning. I really appreciated the separate parking space and think this property is good and inexpensive for a short stay (I was there for one night)

Nice, quiet and very clean! Great management!

From Sunday, March 31 to Thursday, April 4. Since Monday, April 1, there was construction in front of the house. From 7 am they were making noise due to the works, there was no where to park, it was very unpleasant to go to rest somewhere and be woken up from 7 am every day, the property did nothing to compensate for the inconvenience

very good place to stay

The area is somewhat questionable where individual safety is concerned. It was pretty noisy, I could hear every move the other tenants made. I wouldn’t recommend it for women traveling alone but it could be suitable for men and families.

I would definitely stay again they accommodated me to a bigger room and I really really really appreciate it . I will be staying again . I love you guys for that . Every time I come I will be staying here the rooms were absolutely lovely.. Thank you love Tamara

Buena solo necesita una estufa para cocinar nuestro desayuno, y el baño muy estrecho, no hay donde colgar tu toalla cuando te vas a bañar.

Everything was good

Nice place

The place was clean and quite

The location is close to everything and in a safe area. Everything worked well- hot water, cold refrigerator, AC, TV, etc.

The Janer House was amazing, cozy so you felt at home and enough glamor to remind you youre on vacation. The few times I reached out, they replied in a timely manner and were nice. I will definitely be coming back.

Will definitely stay there again

I have a leak on inside of the roof outside was raining and inside of the apartment too went I communicated with Mr.Leonor the owner of Leonor Interprices he told me in bad way and in Spanish (Q es) that mean what happened I told him that was raining inside of the room he never show up they offer WIFI well no WiFi no TV no nothing in that place I give them a very,very bad place.

The house is a small studio located in a quiet area. However, there are additional small studios connected. I was under the impression that it would be a full house by itself from the description. The inside of the place was clean. However, there were no small towels and only 1 tissue roll. There were two ladies staying here for 4 days. Therefore, I reached out for small towels, the host stated that there were none at the market after me following up about the towels. In addition, I didn’t receive the tissue paper until the day before check out. I went to Walgreens to buy tissue paper so I no longer needed the tissue paper. Upon leaving I notice that they leave towels, tissue, and paper towels for the next guest on the floor in which I took a picture of. The host displayed consistent communication but there is a lot of things to be done to ensure the comfort of guests.

Very friendly ppl