Placid Suites

Always a pleasure staying here. Conveniently located close to activities and stores.

I traveled with three family members and the three bedroom two bathroom suite was perfect. Check in was very easy and convenient. Communication was great with quick replies. Would definitely stay again and recommend.

Not to clean

Outside box for key wss broken. Culd not get in room for 2 hours

The hotel is in the heart of Santurce; steps away from plenty of shops, restaurants & even a grocery store. It is also less than a mile away from Ocean Park beach, which is a lovely local stretch of public beach. Our room was cozy & the bed was pretty comfy. They do provide plenty of shampoo, conditioner & bath soap as well toilet paper. Ladies - you will need to bring your own hair dryer as one was not provided. If you are looking for a comfy & cozy stay in Santurce, this place fits the bill!

Nice place to stay in the west

Very convinient. The Check in took a while but nothing to fret about. Great place.

Very clean. Convinient location. Would book again.

I was very impressed how nice this was and it was in a perfect location will be coming back.

Property is in a safe area with plenty of local activities in the heart of San Juan. Plenty of nearby beaches and restaurants nearby. Towels and laundry available when needed.

Very clean and in a good area .

Clean and close to beach

like the fact that you need a code to get into the property and it's safe clean and staff and service on point very happy with Placid Suites 👏

Easy to shopping area, gas and dining.

There was no soap holder in the shower

Good

Terrific experience!!!

Great place

I love my stay I will definitely come back .

To get to our room we had to go through two codes gates and up three flights of in level tile steps in the rain Hallways were barely wide enough for one person and a suitcase The room has no deadbolt and the door didn’t shut at the top The bed had two half sized pillows and two small towels were provided Ye internet did. Work and the tv does not work We called the front desk at 10:05 pm to find out they don’t help anyone after 10 pm So noisy ! Do not recommend

I truly loved this place will definitely use again!!!

Two flat pillows -no parking at all Pictures online are all stock and or the owners suit. Who watches you very creepy every time you enter or leave for the evening No roof top patio No daily room service so we had to battle ants. Only one small trash can . 3 electric outlets You need to sign in to your own accounts to watch tv.

Environment

Perfect for a solo traveler that won’t be spending time in the room!

The suite was spacious and had potential, but unfortunately the cleanliness did not meet expectations. There were noticeable areas that had not been properly cleaned.While the location and amenities were great, the room could have been cleaned more thoroughly

Cute apartment, in a wonderful location, 7-8 min from the airport, 5-6 minutes from Sagrado Corazón train station, 7-8 minutes to el choli coliseum. Check in and check out is all self led, you’re given a text with the codes to the gate and lockbox. Phone number on the front gate if you need more help. Friendly and helpful staff on the phone that answer right away. Close to dining options. Kitchen is provided but a little outdated (stove, fridge, microwave and sink). Bed was comfortable, bedding was average.

Beds were a little on the hard side, but very cool with ac and very clean.

I love this place, old school home turned BNB community, if parking wasn't a hassle it would be perfect!

Good quiet place

Very

This place is close to everything, including La Placita. I stayed there for the Bad Bunny concert and my Uber driver took me to dinner pick me up took me to the concert and drop me back off. The rooms are incredibly clean and large. No complaints, I would stay there again

Very convenient area to stay in and very nice and comfortable condominium

Please take care of the Mosquitos

Necesitan darle a sus clientes

Have stayed here several times, is always a great place to stay

Great!

We liked a lot ...

It is close to the beach, a 24 hour supermarket, restaurants, la Placita, and you can uber to many cool places. I have stayed there 3 times already and really appreciate the staff and the easy check in and check out. Very clean and great for a good night sleep. Large tvs with roku and many channels...Not far away from the highway. I usually dont rent a car when i stay there because there is not a lot of street parking.

The property was clean and well stocked with toiletries. I didnt like the description states theres parking but when I asked , there wasnt any. There is no washer and dryer either.

There is no WiFi available and there were no towels in the bathroom. Luckily I had one with me

Good location within walking distance of downtown.

Front gate was often left open.

very nice place to stay with your family for vacation!!

I would recommend this place. Super convenient close to food places and supermarket. Options are available

I like that it was in a good neighborhood and walking distance to the beach and food places, just think that the rooms needs a table an a chair. Regardless of that was good if you are like us that only u need the room to sleep.

Great place and location to stay near the airport.

We thoroughly enjoyed our stay. The property was very clean and in an excellent location. There is a grocery store closeby, within a block, which is convenient. One downfall is the lack of sufficient kitchen utensils. No drinking glasses or cups, only one teaspoon and no forks at all. The pots and pans could use an upgrade as well. One thing to note, the power was out on our second day there, however the main living room A/C unit and one bedroom A/C unit stayed running. All of the A/C units work extremely well!

Nice room and location

Good

My stay at the Placid was fair overall. During my stay, one the first day I had to go buy cleaning productis to clean both bathrooms because I found hair in the sink of one bathroom and a ball of hair in thr shower drain of the seond bathroom. Which ment to me housekeeping did not clean the apartment. I ended up also recleaning the kitchen, using lysol disinfectant spray for thr beds and couch and chairs. Thr couch and both chairs had stains on them. The 3rd day i was there in the kitchen cooking and the handman walked in the apartment without knocking. I was glad that I had a floor alarm up to the door. I reported it to the service desk because the individual did not knock on the door. My last day i attempted to wash clothes and an individual who lives there was rude/ignorsnt to me when i inquired about using the washer. Overall nice location, close to a 24 hour grocery store. Close to Condado Beach and other small restaurants. The side street is very bisy with traffic. Not far from Walmart with a 6 minute uber ride or 20 minute walk. Apartment did have nice space, beds in the 3rd bedroom where small and low to the floor. Not sure if I would stay in the dame apartment, but may not be my first option in the future.

I couldn’t find the hot water.

Needed a last minute stay so we could go out at night and man when we walked in the and the ac hut is the shower was life nice and hot some actually pressure ! Best place for a quick spot to get some rest and take a good shower

Loved the location of property. Close walk to La placita and market

Very nice place and great location, only issue was to find parking on some days

Bathroom was very nice. However, the kitchen faucet did not work, the Tv in the bedroom did not work and the security gate out front did not lock. Had to contact the property to get check in info because they did not send it to me even 2 hrs before.

This hotel was beautifully decorated with places you can sit and relax with your free time. The room was accommodating for one. It’s an older construction but definitely severed its purpose for flying out being 10 minutes from the airport. I would stay again as a solo traveler. The manager also allowed me an extra hour after checkout to stay to meet family. Thank you.

Excellent customer service and prompt response to any questions. Centrally located and easy to get to many locations including grocery stores, spas, beach, and nightlife. The bed is so comfortable and i slept like a queen! I love the self check in and i feel very safe here I highly recommend this location.

Unfortunately my daughter had a stroke and was only there for one night. She had to be treated in the ER and sent back to Florida for further treatment

I absolutely love this hotel. Its in a popular tourist area but i didnt hear too much noise. (My motto is always bring earplugs and sound cancelling head phones). The bed was comfortable. The only thing is most hotels have a card to put on the door that says "do not disturb' on one side and " room service needed " on the other side. I try to clean my room as best as possible, i am a grown adult and cleankng isnt an issue but it would have been nice to have the room swept since sand and such from the beach tend to stick to your shoes. Regardless of the few complaints which are the norm when i have stayed jn other hotels in the carribean (Jamaica, st. Martin, st. Lucia, Barbados, cancun, mexico). This hotel is great and I absolutely recommend it. I feel extremely safe and the room je comfortable and that is what matters most to me (along with the mini fridge, iair Conditioning, queen bed)

The hotel was very safe and secure . They offer self check in but if you need something you can message the person who sent you your check in information. The room is nice, it has a futon and queen bed. It is in a great upscale neighborhood and close to the beach. I highly recommend.

Love the place!

Great spot!

The apt is basic BUT will fulfill all your needs. It's in a pretty much quiet area. There's a grocery store across the street. And it's close to the airport. We flew in for four days to see Def Leopard .People in PR are friendly & very respectful. We will define returning & would stay here again. Only thing I would recommend is another blanket & two more pillows for comfort. Otherwise all was Excellent !!

It served its purpose it was clean for most parts . Wasn’t bad for price . And it was walking distance from stores restaurants. Only thing is hard to get parking surrounding hotel as there is no parking lot for the hotel .

Cute but my only complaint is the ants. other than that it was a pleasant stay.

Not sure why the 10/10 reviews. Never met staff as it is a self check in and out hotel, but they were prompt and friendly in their responses, so they are a 10. The door, both the handle and the door itself were broken, it closed on the bottom but not the top and “technically” locked but a hard bump and someone would be in the room. The bathroom did look identical to the photos, but the room itself was sub-par. The blinds were dated, dingy and held together with duck tape at the top. Incredibly loud, so both nights we were woken up. One night the guests were actually loud but the second they were just coming back home and you could hear everything, super echoey. It was a place to sleep but not to really relax. Maybe the standard for San Juan but not “exceptional” as many reviews state. Decent location to walking to restaurants and grocery store.

If you don't have a car, this place is in a really good location---10-15 minute Uber from Condado, Old San Juan, Ocean Park, Isla Verde. 24 hour grocery & liquor store across the street. Lots of restaurants/bars nearby. If you're driving just dont do it. There are only a few spots to park on the street and you likely wont get one. Also bring your own hair dryer and, well I don't know what to tell you if you're headed for a special event and you need an iron. Whole property is gated with codes, so safe.

Very much appreciated the responsiveness with texting. I asked several questions, asked for a bigger coffee pot - all were taken care of promptly. Very spacious. Good location to use as home base for all the sightseeing. Grocery store and restaurants within walking distance. Full kitchen was great. Access to washer and dryer great, too. Great value for the money.

The rooms are clean but tiny and there’s a lot of noise. My son’s room had a window to the laundry room that wouldn’t close. Residents were doung laundry during the night. This is an apartment building that lets out a few tiny rooms to tourists. It is convenient to stores & restaurants but has no parking of its own. These are not suites in any sense.

Very friendly

Apartment was perfect for my family of 5!

The location was worth the stay, it was a safe community. The towels were limited, I used the same wet towel 3 days in a row. Some of us had to share towels. The bed sheet had a blood stain and a pillowcase had a moldy looking stain. The bed frames had lots of dust on them and the balcony had not been swept for weeks.

The room was very clean and the white walls were spotless. However the following improvements should be made: 1. Hooks should be in the bathroom to hang towels or garments 2. Please have soap dish or small shelf in the shower stall to place shampoo and soap. 3. There should be a coffee maker in the room. 4. Check out time of 10 am is too early. It should be 11 AM at the earliest. The daily room rate including taxes of $150 is fairly high for the lack of certain amenities. Sincerely, Nancy White

It was a great place, and great location. There was also a generator which was great during the blackout.

Had a great stay the rooms could use a good cleaning had to purchase my own cleaning supplies TV remotes did not work even after I purchased batteries but the outside was beautiful

Close to everything , the wrap around terrace, if you have a few people with you in different rooms , party all night super market across street 24 hours

Edd

Not the best, the ac in my room didn’t have a remote and it was super cold I had to sleep in my jacket with a blanket. After I brought this to their attention I was told they need to get a remote but in the mean time use extra blankets. Hot water didn’t work on my first night.. The communication was great with whom ever I was texting about my issues.. really great communication.

This place is clean and affordable. It's a decent location because you can walk to the beach in 5-10 minutes and also walk to the bars at La Placita in about the same time.

The property was fine other than my room had cockroaches all over constantly. and the water pressure is very weak.

For the money we paid property was clean and good

Ghy

I love it 100 recommend

I didn’t like the 10:00 check out time which included an immediate removal of our gate pass - could have used 5-10 minutes while we packed our car

We really enjoyed our stay!

Quiet, safe and close to activities

This a fine place for a night or two. Room was clean and bed was pretty comfortable (but not the pillows). It’s in a good location as well. There is a nice balcony and nice tiled floors everywhere but it’s a little impersonal. There’s no lobby, or visible staff. It’s like an Airbnb hotel basically.

Very bad Ugly Not clean

walkable to restaurant and stores

This property is perfect! It was so close to everything including beaches, La Placita, restaurants, and nightlife while being on a quiet one-way street away from the loud avenue. The room was very clean with fresh towels, extra blankets, and sheets. The air conditioner worked very well and it was easy to adjust. The property managers were very responsive and helpful with super easy instructions. I felt safe on the property and would definitely stay there again. I also rented a car and had no issue finding parking on the street.

No staff to monitor guests or property. Room was very small and cramped. Kitchen was filthy with rusted knives, smelled like animals. Could not sleep at all because of yelling and partying the whole night. There was no one to monitor the curfew. Did not feel safe inside the property, although the area around was decent.

Convenient, quiet, and safe location.

Excelent location with easy access to Condado (beach & restaurants) and 15 from airport.

Apt cabinet handles and hinges in kitchen were rusted. Stove cover had some rust. Fridge on outside had stains. Bed Room had stain on wall. Apt had small amount of ants and mosquitoes so I kept the ac running no issue after that. Bottom couch leg had rust. Bath RM sink water ran slow at times. Over all Apt was clean but presentation could have been much better. Some times parking wasn't so easy around the building.

This was a fine property for the price. We felt safe and could walk to the beach, restaurant, and grocery store. Stayed one night prior to leaving on a cruise. Could have paid twice the price but did not need all of the extras. This property fit our need.

It was great!

DO NOT STAY HERE!!! I repeat, DO NOT STAY HERE !! You’ll be sorry! There was no hot water, guys were hopping over the fence, everything was duct taped together? The washer machine and dryer were rusty, drain pipes not connected so when it rained it was so loud! The cleaning lady and the maintenance guy had a very loud conversation at 8am on Saturday outside my room for an hour in the morning which woke me? The toilet didn’t flush and the bathroom sink clogged every time I used it?I had booked for 5 days , but only stayed 2, and was told that I would receive a refund for the days that were not used, but when it came down to it, they refused a refund? There’s way too many hotels and places to stay instead of throwing way your money and ruining your vacation!! You’ll be sorry if you stay here!!!

I love this place I’m a regular!

Nice

Very close to supermarket and Starbucks. There’s significant noises at 5 am! The curtain suddenly falls and hits on me.