Citadines Arpora Nagoa Goa

Staff, cleanliness, facilities, restaurant etc all were good.

Pool has only 4ft depth

Room size …polite staff ….hygiene…good food

All well

Excellent

Nothing

Clean rooms

Breakfast like bread slices need to be thinner too thick which is not good at all

One exceptional service. Second very good cuisine. Extremely classy yet budget friendly.

Nothing...but if u want a beach side place this isnt... though just 3 kms away is calangute. Bikes n cars available right next to Citadine.

Second stay here. I always loved it.

Reception staff members should be a bit more warm and welcoming

Clean and good breakfast

Lift to parking not provided, we need to drop at ground floor and take steps to parking

Great property with all the amenities

Everything is perfectly fine. Loved their hospitality

excellent ambiance

food menue in ala cart is limited

Liked everything about the hotel .

Breakfast could have been a little better.

Taste

Homely feelings

Customers were very unruly & no civic sense.

- The staff were very hospitable. - Family friendly- infant friendly - Mostly quite area- no club pub noise - Spacious one BHK - Staff cares about you - good vibes

Breakfast is okay but not so great options especially for vegetarians. Don’t expect 5 star buffet or food.

nice decent size especially if your with family or a bigger group; lots of spill out space; multiple bathrooms ; overall great if youre in a bigger group

linen could be better;

Great breakfast with options and food tasted really good

Rooms and cleanliness

Over all experience was exellent want to suggest one thing plz extend your menue options if possible cleanliness and other ammenities were at par.

cleaning staff was really good . For the price point the facilities are really good . I am definitely coming back

Amazing place

Their services especially the valet parking which is quite rare to get.The rooms were clean and looked aesthetically very pretty.

There’s a major foul smell which is there throughout the stay .YOU GUYS NEED TO REALLY FOCUS ON THE BREAKFAST AS IT WAS THE SAME MENU ALL THE 3 days

Property & Location

Nothing

Staff was very cordial and helpful

Ambience

Very good hotel, comfortable bedroom and quiet bedroom. The breakfast buffet is good with options and staff always willing to take care. The room service ans housekeeping team of Ms Mani was fantastic, they made sure all our needs were met and we had a remarkable experience. The location is away from market area, but good for those seeking quiet surroundings. The pool, games room and fitness centre were decent and useful. Overall we had a great time at Citadines.

I found bit of odour from sewerage in basement parking area, also floor in pool area is slippery as tiles are not outdoor rated tiles. There was no balcony or patio as mentioned on booking.com but booking.com customer care resolved this for me.

Facilities are good

Staff is only good with North people. If you are from South feel free to book other hotel

Awesome stay! Probably would come back, the food is to die for!!!!!

NOTHING TO MENTION HERE

Great property. Good breakfast and nice pool.

It was a very wonderful experience...All the staff members are very friendly and professional too...it's a very nice experience and i fully recommend it....

Every thing

Every thing

Cleanliness

Comfy bed, pillows and shower pressure. Peaceful location approx 4km from main areas. Pool. Extensive and quality buffet breakfast. Customer service. Secure parking. Safe area.

Gym is tiny with minimum equipments and weights. Apartment and fridge could be cleaner. Pool area could be tidier. High tea just has fritters, cookies, tea and coffee which is not high tea as advertised.

The staff were very polite and helpful. We got an upgrade in the room and it was fabulous. The place was super clean.

room size

nothing

Room

Service and staff behaviour

Everything was good about the hotel. Staff were polite and did their job

Once I have seen cockroach near to the food during breakfast time. Staff immediately cleaned it, but I felt uncomfortable

The staff of the hotel is well trained. The go out of their way to make you feel comfortable. It really exceeded our expectations with the kind of treatment we received in our hospitality.

The location is a few hundred meters away from the main road. The local area taxi union doesn't allow gomiles taxi to come for a pickup. They want you to take the taxi service from them which is 40-50% from what gomiles quotes. I am not sure why hotel owner is not able to get rid of them.

The room was very spacious, clean and exceeded my expectations. Front desk staffs were very welcoming. The housekeeping Mani team Mantu was prompt. The breakfast spread was good. The hotel is on the main road. Complimentary Hi-tea provided by them was also good.

Outside the hotel, there is a lobby of taxi-vendors and they offer taxis in bad condition and charge more than double that you can book online. They create a lot of problems if you book a taxi from outside. They literally start fighting with other drivers. This is something I didn't like.

Overall, the stay was very good. The entire apartment was very nice and well maintained along with mini kitchen . The pool was very neat and clean.

Only thing hotel needs to improve is breakfast. Almost same breakfast items daily.

The breakfast was too good with so many options everyday in the buffet. The apartment was spacious, good and clean. The staffs were helpful. The location was also very near to beaches like Calangute and Baga. Most of the other attractions like Snow Park, Thunder World and Wax Museum were nearby. Would love to go and stay there whenever we visit Goa again.

Neat and clean

All good , little far from main beaches , need to book a can which is costly during peak seasons

We were overwhelmed with the hospitality of the staff. The facility and property itself was above average. Special mention to Mani and her team, Lokesh, Nikhil and Mukul.

room size and cleanliness is good

please improve breakfast and food quality and quantity. Also increase facility like spa and gaming

Best stay in North Goa. The facilities you get for amount they charge is too good

Nothing

The front desk was very helpful, specially moonmoon she was very sweet.

Great at all. Resort type of hotel

Not a long sunshine on the swimming pool

Well maintained , spacious rooms and prompt service. Thanks to Mani and her housekeeping staff for the good service. We had a good time staying at this property.

Citadines Arpora, Goa has several positives. We stayed as a family of four (2 adults and 2 kids), and the 2 BHK apartment was very comfortable and excellent value for money. The rooms are spacious, well maintained, and cleaned daily, and the staff is courteous and helpful. The property has good facilities, a well-kept swimming pool, and a decent breakfast spread.

The stay was notably affected by a persistent drainage smell in the room throughout our 3-night stay. Despite repeated cleaning and the use of room fresheners, the issue was only temporarily resolved for a few hours before returning.

The rooms are Superb ! Very huge, filled with amenities and are great to chill and relax

The staff is not very cooperative, they tend to not provide even bottled water, the breakfast is good, but seating is unorganized

The staff were really good and courteous they help us in all the best ways possible. Ashish, Suhail(Reception) , Santosh and two ladies from restaurant staff they were really good at their job

Dinner was good but menu can be more better

Breakfast buffet, room service, room was good with decent enough facilities, polite and courteous staff

No spa despite it getting advertised which means this was a case of false advertising, very far off location so transportation becomes an issue, dinner buffet system is not everyday, ala carte is very expensive and even after going for it you don't get your choice of dish which is mentioned in the menu, no cutlery was given in the check out food parcel, the fridge was very smelly and had ice formed inside in the normal food compartment, the freezer was not working, not enough doormats

The Flat Size Very helpful staffs- Mr. Ram, GM Santhosh, Moon Moon, Kumari, .. to name a few

Availability of Taxi - The local guys control the movement, never allow outside taxis, charge around 40% more. Hoteliers in this area should take up this issue with the concerned authorities