RED-22- ALSALAM suites

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The staff very kind and helpful, location is great.

Non

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Good location at City centre. Neat and clean room.

Pillow was bit uncomfortable and not able to get sound sleep. Kitchen utencils were worn out. Price bit costly for a 2 star apartment.

The location is perfectly fine although parking can get crowded. The apartment/room is large and at one time it was probably nice. It is very run down now though. The staff doesn't speak much English but they were very nice.

The rooms were very beat up and dirty. The place needed some deep cleaning and lot of basic repairs. The kitchen was very basic and I needed to ask to have it supplied with utensils. The items in the kitchen were filthy. I don't mind a run-down place, but the price was absolutely insane for this quality. That being said, it is a norm in the region to pay too much for very run down places.

Location

The price

‏المكان غير نظيف

‏دورات المياه جدا سيئة

fab location, reception staff helpful, cleaning staff a bit slow but overall really enjoyed our stay. includes washing machine and fridge freezer. location near masjid and local farms. near beach.

Rooms are big size. The Bedding was good.

The Utensils provided in Kitchen are not cleaned well.

Staff was cool Room is clean and the location is near from everything

Overall experience was good and an ideal property for stay. It is recommended for stay provided they will improvise on daily housekeeping. We had one bad experience regarding daily housekeeping. Housekeeping staff was not polite/humble, and it was not done despite the daily request made in the reception.

Nil

Exceptional, Exceeded my expectations

It is ok

Noise from neighbors rooms

Clean and spacious,good staff ...value for money

Everything was good

Full equipped kitchen

We enjoyed our stay

Overall it is good and worth the money

The area sometimes so crowdy ,

Good beds, good location, friendly supportive stuff

Dirty kitchen

One of the best hotel apartments in salalah, good location, free parking, free WiFi, great team with wonderful welcoming, big thanks for Islam and Mohammed from reception, very friendly, helpful, best team ever.. room is very clean, good amenities, nice apartment design, well furnished, very comfortable stay, without disturbances from outside… the hotel is located in the city near the old souk, very close to the beach and 15 minutes from the mountain, best place to stay in salalah, well done 👏

Clean, spacious, good appliances

The stuff very friendly the price is suitable compared to other places, I recommend it

Location, wifi, reception, staff good.

Not clean room, very smells around, bed not comfortable, wall sockets not working and was broken in bad condition, elevators sometimes not working, no enough parking for cars.

Value for Money and good Facility for Family. easy to access to all prime spot.

The room which i get is very good, there was Egyptian person on the reception he was very helpful i don't know his name, but he said from sharqia in Egypt

nothing

Location was very good especially with family Cleaning alternative days not suitable

Room cleaning should be on daily basis

Location is really good

Smell in the flat

Great location. I loved the addition of the small balcony. Very supportive and responsive staff.

The washrooms could have been cleaner.

Central Location

Only CASH Accepted

+ Super comfortable beds. + Spacious apartment. + Excellent wifi. + Central location.

- Crockery and cutlery not properly cleaned. We bought disposable cups, plates, and spoons. - TV screen settings and minimum English channels.

Everything

Toiletries

The room was good and spacious.

There's no housekeeping and it gets pretty bad.

The Hotel itself is actually good for that price. Convenient location, spacious rooms, average condition. I'd also like to thank the guy at the reception who welcomed us and appeared to be the only one person who spoke English and cared of us. Thank you, we really appreciate your help and hospitality. I wish we met you more often.. BUT, unfortunately, it is what it is.

Apart from that only one kind, friendly, helpful and English speaking guy at the reception (whom we only met randomly like 2 times in a whole week), the staff of the hotel DOES NOT speak English AT ALL! Not a single simple word! Note - if you don't speak Arabic, you are LEFT ALONE with any kind of problem or request in this Hotel. They won't even try to understand you or to use a translator, they'll just say - "Sorry, no English", end of conversation! What happened to us is - on the second day, the toilet in the bathroom started to leak and then smell horribly! This happened late in the evening (after 10PM). We were super exhausted and tired and as per our plan, we had to wake up super early on the next day. I called the reception, the guy at the reception didn't understand me, he came up. I showed him the badly smelling bathroom and explained to him that he has to move us to any other room because we are tired and want to rest and this is not acceptable. I even translated my request into Bengali which was his language. He said "Okay" and left. After 20 minutes, 2 workers knocked at the door (no English as well, around 11PM). So, instead of giving us another apartment, they have sent 2 maintenance guys to fix the problem... After another 1 hour of fighting with all the staff, we finally got moved to another apartment. A plenty of useless stress and time wasted. The staff has ZERO understanding of customer care. On the next day in the morning, we passed the reception and the guy who was present there translated a message for me which was saying - "Today you gonna move to your previous room because we have fixed the problem". This is literally one of my most horrible stays anywhere ever! Thank God when we came back, the caring and English speaking guy was there. He said sorry for all this experience and there is no need to move anymore.

Spacious, modern apartment. Well stocked kitchen. Big comfortable bed. Nice bedding and towels. The staff was helpful, but you will need Google Translate as no English is spoken. Plenty of street parking available at the front and rear of the building. Good value for the off-season price.

While the kitchen was well set up and stocked, it was very dirty inside the drawers and cabinets (glasses were actually stuck to the shelves). We had to wash the cups/plates/utensils before we used them. The kitchen and inner bathroom had a really strong sewage smell throughout our stay, so we had to keep the doors to those rooms closed and run the fans. WIFI outages at times (one as long as 12 hours).

The location and the hospitality of the hotel. Is good. And the rooms are so specious and the ambient is good. All room and bed covers are new.

The guy at the reception is supportive and asking us to select the available room as per our convenience. And they are very good to receive us.