BERG & BERG HOTEL Kerns - Self-Check-in

While this building is clean and modern, beware that the elevator goes only to the 3rd floor - so if you're room is on the 4th floor, you will need to carry your luggage up a flight of stairs. Our room was VERY VERY small, even by european standards. The (king sized) bed was also basically on the ground. There was not enough space in the room for my husband and I to have our small (carry on sized) suitcases opened at the same time. Also the opening to the shower is very narrow! The Japanese toilet was a nice perk. Kerns is a very small town, and to get there you need to take a city bus from Sarnen (short ride). The hotel has a restaurant and there are a few other restaurants in town, but it is a mostly residential town. I would not stay at this hotel again - but it is clean, safe and modern. Check in was fully automated and you can unlock your door with your smartphone - however it is difficult to reach staff if there is an issue.

Unterkunft nur bis zur 3. Etage Barrierefrei! Hatte leider ein Zimmer in der 4. Etage unterm Dach. Es wurde ein Duftspray, bzw. Duftstäbchen verwendet, was für Allergiker höchst kritisch ist. Lüften war zwar möglich, hat aber nichts gebracht. Leider nicht empfehlenswert.

Great room - not very big but clean, modern and really nice new bathroom with fancy toilet and shower. I would definitely stay here again if I was back in Kerns!

Incheckproces en toegang tot de kamer werkt prima (alles verloopt digitaal), kamer was erg up to date, goede bedden en toilet/douche faciliteiten. Enige punt (per persoon afhankelijk) is het gebrek aan een airco. Was nu best warm en de ventilator was niet heel fijn om te gebruiken ivm de windsnelheid

Self check in was smooth. Nice family room with view of church from the balcony. Live our room and had all the needed amenities.

Was een goed en mooi hotel. Ligt in een heel mooie omgeving

Clean rooms and peaceful area.

Lovely clean and modern room and overall a nice hotel - however there was a lack of staff available as there is no front desk - it was often hard to find someone quickly to help with any issues or queries.

Todo muy bien , hasta Restaurant tenía , y eso es muy bueno por que los lugares de comida cierra. Temprano en ese pueblo , así que la comida del hotel ayuda mucho , buen desayuno lo único que me gustaría es que tengan minisplit , aunque teníamos abanicos , teníamos que dejar ventanas abiertas para que entre el fresco que la verdad si está fresco , fui en agosto y estaba agradable el clima

The new facility was beautiful. There were few power outlets

Superb

Séjour super agréable dans ce très bel hôtel. La chambre au top, literie très confortable, plein de petites attentions à disposition. Le restaurant au pied de l'hôtel est très bon. Kerns est un petit village très sympa, bien situé, vraiment nous avons adoré cet endroit

Very modern and clean. Beds were comfortable and amenities were awesome. Had trouble finding parking especially since we reached at 12:30 in the night. As most European hotels there was no AC and it was very hot in the room even though we had fans. I don’t think the self check-in was very efficient when it came to getting answers to some imminent questions like parking, AC, possibility of a late checkout.

Small but beautiful property. Nested in a middle of small town of Kerns, everything is only a walking distance away. And the view is spectacular!

Själv incheckning som funkade ok, men krångligare än andra självincheckning vi använt. Kunde ej checka in ena rummet men fick snabb och bra hjälp via telefon. Annars rent, fint, härlig utsikt från balkongen och begränsat antal p-platser vid hotellet

Très bel hôtel, nous avons passé un bon séjour d’une nuit, la cuisine est très utile, lave-vaisselle prêt à l’emploi. Il y a peigne, brosse à dents, charlotte, rasoir, serviettes et peignoir pour la douche, quel plaisir ! Cependant, nous n’avons pas trouvé de poubelle de recyclage… On recommande tout de même

Dejlig lejlighed med altan. Moderne og flot indretning. Værelset var rent og lyst, og vi var generelt godt tilfredse med standarden. Hotellet har ingen reception, da der er self check in på stedet. Dette virkede dog upåklageligt.

Too few amenities

Very nice. Satisfied

Clean and fully equipped hotel with clear check in instructions. ideal location with parking.

Manglet aircondition, det merket vi godt på en varm dag, ellers veldig fint og gode fasiliteter.

Our particular room was on top of the building which is ok, but hotel lights on the roof were coming into our room so it was difficult to sleep with so much light. The curtains are not blackout and there are no blinds on the windows. The church bells ring last at 10pm and then again from 6am - maybe the lights can be kept off for this time as well.

Parking was congested with limited availability. No AC was rough due to the heat outside.

Helt fantastisk

Check in is done by a machine so good luck if something is not working be prepared to wait a long time to check in to your room. Only few parking places available and always full. Below average hotel definitely not worth the money. Book elsewhere.

Die Unterkunft ist an sich sehr schön und modern. Leider hatten wir vorab keine Checkin Information erhalten. Diese haben wir dann selbst am Tag der Anreise angefragt. Nach einigen kleinen Hindernissen haben wir es aber mit telefonischen Kontakt geschafft. Die Uhrzeit vom Checkin war dann aber noch mit Wartezeit verbunden. Bis das Zimmer bezugsbereit war. Das Zimmer war dann aber sehr schön, modern und auch vom Außengeräusch in Ordnung (Straßenseite mit Kirche daneben). Mir haben etwas die örtlichen Informationen gefehlt, wie z.B. die öffentlichen Verkehrsmittel. Dazu war der Spieleraum leider teilweise ohne Funktion, was natürlich die Kinder sehr traurig gemacht hat. Die Reinigung zwischen den Aufenthalt wäre auch etwas umfangreicher gewünscht gewesen, war aber akzeptabel. Dazu hätte ich mich gefreut, wenn ich auf die angegebenen Punkte eine Rückinfo erhalten hätte

Berg Hotel or Hotel’s.com deceived the customer with wrong contract and different pictures. Contact clearly mentioned one Double Bed and Sofa Double bed with large room with table and chairs. But the room has no table and chairs even there is no double sofa bed. I wouldn’t book this hotel with proper information. This is clear violation of contract and trust through Hotel’s com. I requested a feedback to hotel but no body answered. I again requested the proper reimbursement and this kinds of hotel which violating contact should disappear from Hotel’s .com since I reserved this hotel based on trust on this platform. I request to the HOTEL’s .com to contact me next step of reimbursement. Otherwise, I would upload my room conditon with pictures and difference in contract to social media to prevent further loss from other customers like me. Please give me a feedback by 25.04.2025 midnight.

Hôtel très propre et bien situé.

Eine sehr saubere und moderne Unterkunft. Frühstück war super und das personal freundlich. Der self Check in war unkompliziert und super für spät anreisende. Lediglich der Kühlschrank war unfunktional.

Absolutely beautiful hotel. One of the very best we've stayed at as a family. It has everything you'd possibly need and more. Can't recommend highly enough

Modern

Hôtel tout confort pour une famille de 2 adultes et 2 enfants, cuisine pratique pour dîner et petit déjeuner en studio. Très propres et literie confortable.

Berg Berg was beautiful and new.

Hotel neuf, moderne avec de belles prestations. Petit déjeuner riche et de bonne qualité. Par contre, le personnel est réduit au minimum, donc quand vous avez une question, ou vous auriez souhaité changer qqe chose apres votre arrivé c est compliqué, voir impossible. Donc il faudra laisser plus d instructions ( bi-lingue de préf) pour baisser le chauffage, bien utiliser la toilette électronique ( fantastique par ailleurs). On ne sait pas non plus où sont les parkings de l’hotel. Toutefois, bien compris tout cela, l’hotel donne bcp de satisfaction au point de vue confort et propreté

Besøgte Berg & Berg som en del af vores skiferie da det kun ligger ca. 30 min. i bil fra Engelberg Titlis. Vi var meget positiv overrasket over det lækre hotel som er helt nyt og meget vel indrettet.

Très jolie hôtel,dans un joli village,propice pour le repos,le personnel très agréable et la chambre très confortable,salle de bain avec toilettes moderne,seul point négatif la télévision ne fonctionne pas.

The hotel looks to be renovated and uses a digital key to open the front sliding door and room door. I was sent a link with my reservation info and the digital keys. Opened the link on my phone and swiped the digital key to open the door. My concern was whether their WiFi would be working, which is needed to open the link. Cell signal on my phone was spotty there. Parking was in the rear of the hotel on parking spots with yellow lines. Coop market was next door, which was very convenient. Breakfast at the hotel was very good. The person at the front desk spoke English, which was a big plus My room was very quiet. Couldn't hear the Church bells ringing across the street About 1.5 hours to drive to Lauterbrunnen from there, but the price was just right for us, so we didn't mind the drive I would stay there again.

Hat den Erwartungen entsprochen

Good location

Top Hotel

Buenisima atencion por parte del staff y el estudio super moderno y excelente limpieza y comodidad.

The hotel was great, and the service/hospitality was even better. We arrived with our 3 young children after 10pm. They had our room ready with the crib out and pull out bed made for us. Thanks Berg & Berg !!

Schön gestaltetes neues Hotel. Aber es passt noch nicht alles. Nachttischlampe kann aus dem Bett nicht bedient werden, da der Schalter am Boden liegt. Der Nachtvorhang hängt direkt ins Bett. Alles nicht unbedingt glücklich...

Es war sehr sehr schön, die Zimmer war sehr modern,sauber und gutes frühstück. Nettes personal

Modern stay in nice surroundings. 1st floor room is noisy and bed linen were for me uncomfortable

Ein wunderschönes Hotel mit viel Liebe zum Detail eingerichtet. Wir würden es auf jeden Fall weiterempfehlen.

單人房的床太小，空間狹窄

Beautiful new place!!

Very modern, very clean. Nice stay.

Geweldig hotel!!

Sehr schön, neu renoviertes Haus und nette Gastgeber für eine Nacht.

Somehow I accidentally booked a room on their very first night open, which was a bit of a surprise to me upon arrival but I wasn't mad about it. The front dest staff was very kind and welcoming. The room was nice and clean although the bed was a bit lumpy and there was no soap in the dispensers in the shower. I would stay here again.

Absolutely lovely place, staff were very friendly - Coop next door to get some supplies and bus stop in close walking distance to get to Sarnen. Overall beautiful location and apartment - and the playroom downstairs was an added bonus for the kids

Berg & Berg Hotel was an outstanding hotel, excellent service, friendly and welcoming staff, easy parking, high standard & quality, brand new property. On arrival we found out we’re their very first guests and it was opening day. We were treated like celebrities and invited to join in the night’s celebrations, a nice evening. Very pleasant and professional owners. Greeted us next morning, thanked us for our stay and choosing their hotel and made sure everything was okay with our stay.