Burgstelle Gsteig
Burgstelle Gsteig, Burgstrasse, 3785 Gsteig, Switzerland- Castle
English
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Location
About this hotel
Luxurious Chalet d'Hôtes et SPA in Stunning Alpine Setting
Soothing Spa Facilities: Indulge in the sauna, hot tub, and hammam for a truly relaxing experience.
Comfortable Accommodations: Some units offer private entrances, desks, and outdoor furniture, with the added convenience of free WiFi and private bathrooms.
Scenic Surroundings: Take in breathtaking mountain views and explore the nearby cycling paths and garden.
Experience tranquility and comfort at Alpen Charme - Chalet d'Hôtes et SPA. Book now for an unforgettable stay amidst the beauty of the Swiss Alps!
Nearby Attractions
Important Information
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Stay Details
Check-in from
04:00 PM
Check-out by
10:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Garden
Hiking
Laundry
Luggage storage
Fishing
Express check-in/check-out
Cycling
Horse riding
Ironing service
Tennis court
Hot tub/Jacuzzi
Sauna
Spa/wellness center
Bowling
Hammam
Non-smoking throughout
Private parking
Sun terrace
Private check-in/check-out
Daily housekeeping
Accessible parking
Shared lounge/TV area
Board games/puzzles
Concierge service
Electric vehicle charging station
Outdoor furniture
Sun loungers or beach chairs
Sun umbrellas
Steam room
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Physical distancing in dining areas
Key access
Access to health care professionals
Delivered food - securely covered
Walking tours
Bike tours
Live music/performance
Room Types
Deluxe Double or Twin Room with Mountain View
Up to 2 guests27 sqm2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Providing free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious twin/double room provides a tea and coffee maker, a wardrobe and garden views.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
27 sqm
Garden View, Mountain View
In-room amenities
Coffee/tea makerShowerHair dryerBathrobeDeskToiletPrivate bathroomHeatingSlippersHardwood or parquet floorsElectric kettleWardrobe or closetLinenOutdoor furnitureUpper floors accessible by stairs onlyClothes rack
Double Room with Terrace
Up to 2 guests23 sqmQueen bed (151-180 cm wide)
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. Featuring a terrace with garden views, this double room also provides a private entrance and a flat-screen TV. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
23 sqm
Garden View
In-room amenities
ShowerTVHair dryerBathrobeToiletPrivate bathroomHeatingSlippersPrivate entranceHardwood or parquet floorsWardrobe or closetTerraceLinenOutdoor furnitureEntire unit located on ground floorClothes rack
Family Room with Mountain View
Up to 4 guests40 sqm2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Featuring free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a hairdryer. The family room features a tea and coffee maker, a wardrobe, parquet floors, a flat-screen TV, as well as garden views. The unit has 3 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
40 sqm
Garden View, Mountain View
In-room amenities
Coffee/tea makerShowerTVHair dryerBathrobeToiletPrivate bathroomHeatingSlippersHardwood or parquet floorsElectric kettleWardrobe or closetLinenOutdoor furnitureUpper floors accessible by stairs onlyClothes rack
Double Room with Terrace
Up to 2 guests20 sqmQueen bed (151-180 cm wide)
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. Boasting a terrace with garden views, this double room also features a private entrance and a flat-screen TV. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
20 sqm
Garden View
In-room amenities
ShowerTVHair dryerBathrobeDeskToiletPrivate bathroomHeatingSlippersPrivate entranceHardwood or parquet floorsWardrobe or closetTerraceLinenOutdoor furnitureEntire unit located on ground floor
Deluxe Double Room with Balcony
Up to 2 guests25 sqmQueen bed (151-180 cm wide), 2 Twin bed (90-130 cm wide)
Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. Featuring a balcony with garden views, this double room also provides a private entrance and a flat-screen TV.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide), 2 Twin bed (90-130 cm wide)
Room details
25 sqm
Garden View
In-room amenities
Coffee/tea makerShowerTVHair dryerBathrobeDeskToiletPrivate bathroomHeatingSlippersPrivate entranceHardwood or parquet floorsElectric kettleWardrobe or closetLinenOutdoor furniture
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(46 total)
Provider-sourced guest reviews.
9/10
Reviewed Sep 17, 2026Frühstück war sehr gut. Philippe und Christelle sind auf unsere Veganer Wünsche eingegangen. Sie waren an einem angenehmen Klima der Gäste interessiert. Herzliche Menschen!
Wir haben keine Beanstandungen.
10/10
Reviewed Sep 14, 2026Coming back to the hotel after an active day out felt like coming back home. The atmosphere is so cozy and every detail is perfectly thought through so that you feel comfortable and welcomed. The rooms are stunning, bedsheets soft and of high quality and the owners are just so caring and kind.
10/10
Reviewed Sep 2, 2026tout était bien, de plus, il y a un restaurant sympathique et bon sans être hors de prix qui se situe à 2 minutes à pied du chalet. Nous recommandons sans restriction.
éclairage de chevet, joli pour les gens debout qui regardent le lit mais qui fait mal aux yeux lorsqu'on se couche et que l'on veut lire.
10/10
Reviewed Aug 13, 2026Geweldig mooie accomodatie. De eigenaren zijn zeer gastvrij, vriendelijk en doen er alles voor om je verblijf zo fijn en comfortabel mogelijk te maken. Heerlijk ontbijt in de mooie tuin. Met onder anderen lekkere koffie, homemade jam, gebakken omelet, vers stokbrood en homemade yoghurt met vers fruit. En niet te vergeten Odessa, de lieve knuffelhond :D.
Helemaal niets!
10/10
Reviewed Jul 24, 2026Das alpen charme chalet ist eine wunderschöne perle im saanenland. Alle räume sind sehr geschmacksvoll eingerichtet und strahlen eine behagliche wärme aus. Ein grosses BRAVO an das freundliche gastgeber-ehepaar. Sie verwöhnen die gäste mit einem individuellen frühstück, welches im sommer im garten mit blick auf die berge serviert wird. Auch der spa-bereich ist richtig nett. Alles rundum perfekt.
10/10
Reviewed Jul 15, 2026Tout était parfait ! Les hôtes ont été très accueillants, le chalet était magnifique et tout correspondait parfaitement à l'annonce. L'accueil a été chaleureux et les personnes qui nous ont reçus étaient très sympathiques. Nous reviendrons avec grand plaisir !
10/10
Reviewed Jul 15, 2026Absolument incroyablement sublime ! les propriétaires sont adorables ! tout est très nature 100% décor etc …. Bravo à retourner 🥰
Rien
10/10
Reviewed Jun 5, 2026Beautiful place, Great hosts, lovely spa. Amazing location. Exceptional breakfast.
Everything was great!
10/10
Reviewed May 25, 2026Sehr liebevoll eingerichtet, unglaublich hilfsbereites und herzliches Personal, toller Wellnessbereich und wunderschöne Umgebung
Nichts
10/10
Reviewed Mar 29, 2026Un lieu magique, un logement très cosy et confortable et surtout des hôtes aux petits soins et particulièrement accueillant Difficile de repartir de ce petit paradis.
10/10
Reviewed Mar 24, 2026The entire breakfast room is extremely charming and everyday we received fresh and local products.
nothing it was one of the best hotel experiences we had to far! we would come again any time.
10/10
Reviewed Feb 8, 2026Incredibly cozy and beautiful location. Room was extremely comfortable, hosts were very welcoming.
Nothing
9/10
Reviewed Oct 8, 2025Das Alpen Charme ist ein wunderschönes Chalet. Liebevoll eingerichtet und gemütlich. Die Gastgeber sind sehr sehr nett und hilfsbereit, gaben uns Tipps z.B. für Wanderungen. Wanderwege direkt vor der Tür. Der Spa Bereich lädt zum entspannen ein. Das Frühstück a la Carte wird von den Eigentümern persönlich serviert und gibt’s in vielen Variationen. Auch Parkplötze sind kostenlos vorhanden und es gab auch die Möglichkeit unser E-Auto zu laden. Vielen Dank für die schöne Zeit, wir kommen gerne wieder
10/10
Reviewed Sep 15, 2025Eine wirklich außergewöhnlich schöne Unterkunft. Es war alles stimmig. Super herzliche Gastgeber, hochwertige und makellos saubere Zimmer, ein toller SPA-Bereich, liebevoll zubereitetes, sehr leckeres Frühstück (lokale Bio-Produkte). Sehr gute Ausgangslage für Wanderungen. Parkplätze stehen vor Ort kostenlos zur Verfügung.
10/10
Reviewed Sep 2, 2025Cadre exceptionnel décoré avec goût , avec des hôtes attentionnés , chaleureux qui prennent le temps de discuter avec leurs clients Séjour très agréable ponctué par de supers petits déjeuners !
10/10
Reviewed Aug 16, 2025Ort, Ambiente, Personal
10/10
Reviewed Aug 10, 2025The Alpen Charme Hotel is an exceptional place to stay. Set against the foothills of the Bernese Alps, the scenery is simply breathtaking. The owners, Christelle and Philippe, set a high bar for hospitality and pay close attention to every detail — from the interior design to the breakfast menu. Among the highlights are the breakfast made with organic ingredients, the cozy spa facilities, the stylish Alpine interior, and the warm, welcoming attitude of the hosts. Highly recommended for anyone traveling in the Gstaad and Bernese Alps regions.
8/10
Reviewed Aug 7, 2025Nice house Helpful guests Cosy
A bit remote-you need a car or plan based on the bus schedule(once per hour and not later in the evening) Too many house rules and very rigid
10/10
Reviewed Aug 5, 2025Was für ein bezauberndes Juwel mitten in den Bergen.von hochwertiger Inneneinrichtung über ein wunderschönes Spa bis tausend kleinen Details, die diesen Aufenthalt so besonders machen.vielen lieben Dank für die herzliche Gastfreundschaft, für das beste Omelett in meinem Leben und die Seelenruhe.ich komme definitiv wieder.
10/10
Reviewed Jul 22, 2025Miejsce tworzą ludzie! Dlatego pobyt w Alpen Charme był cudowny! Przepiękne wnętrza, sauna, bania, widoki, przepyszne śniadania i każdy najmniejszy szczegół od porcelany po haftowane serwetki sprawiły, że nie mogliśmy wymarzyć sobie lepszego pobytu! Ciężko było wyjeżdżać! Gospodarze serdeczni, bardzo pomocni i z sercem na dłoni! Czuje się ich dobrą energię.
Nie było ani jednej rzeczy no może jedynie odległość od naszego domu 😁
10/10
Reviewed Feb 12, 2025This chalet is Quality with a capital Q. There is a kind of quality that comes with 5-stars and a uniformed concierge, and then there is that deep, detailed all-encompassing quality that comes from the heart, from understanding and from personal care. The second is what we experienced. The building is an authentic old structure that has been lovingly restored with care to an incredibly high standard throughout, and our lovely hosts radiated that same all-round gentle care to their guests. The exquisite tea service, the amazing spa, the superlative breakfast, friendly welcome… we heartily recommend this place
The bus does not run as frequently or as late into the evening as you might like to the train station. But as long as you check the timetable, there’s not a problem.
9/10
Reviewed Jan 7, 2025The staff was excellent and went above and beyond to help us and make us feel comfortable. They created a great experience for us.
10/10
Reviewed Jul 16, 2024Friendly and helpful owners, so kind and gracious. Beautiful location, peaceful, quiet. Rooms were immaculate and decorated with such attention to detail with a rustic chic style. Custom breakfast served in a lovely setting with fine china and soft music.
We liked everything.
10/10
Reviewed Feb 26, 2024We had a wonderful stay despite the lack of snow. Newly renovated, but still traditional chalet and rooms. Room was a bit small but cozy and has everything you need. In good weather you can also enjoy the sun and beautiful surroundings from the room’s terrace. Great breakfast and the Spa facilities are very nice as well. The owners did everything possible to make it a memorable stay and would definitely stay here again. Close to gstaad and the slopes, but away from all the hustle.
Nothing
10/10
Reviewed Jul 22, 2023A wonderful oasis of calm in the wonderful alpine environment of Gsteig/Gstaad. The hosts exceed all expectations in terms of friendliness and service.
Nothing negative to report.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Exceptional hospitality
- •Breathtaking scenery
Areas to consider
- •A bit remote which requires planning for transportation
Cleanliness
9.42/10Excellent cleanliness mentioned in reviews, with no negative comments.
Service
10/10Hosts are described as very kind and helpful with a warm attitude.
Location
9.42/10Beautiful location with direct access to hiking trails, though a bit remote.
Room Quality
10/10Rooms described as high-quality and impeccably clean.
Amenities
9.42/10Great spa facilities and organic breakfast offerings, enhancing the stay.
Value for Money
9.42/10Perceived as very good value, especially with high-quality offerings.
Food and Beverage
10/10Breakfasts received rave reviews for taste and quality.
Overall Experience
9.92/10Guests reported an overwhelmingly positive experience.