Swing & Pillows - KL Pekeliling

Near with food access

All ok was good

No lift ☹️

The staffs were very helpful and location was near to MRT.

There were stains on bedsheet and towels. However after informing staff, they changed them. The standard room has no window and can get quite stuffy. Rooms are very small with very little space to walk. The room was on the 1st floor and the wifi was not strong and device was not able to detect it resulting in needing to use own data.

im travelled for work so need an invoice for my claim and staff named Alyan really help with the invoice and pick up the call asap !!

price and cleaness

bed too soft

Ini penginapan saya kali ke 5. Lokasi sangat strategik bagi mereka yang ingin mendapatkan rawatan di KPJ dan hanya 10 minit ke KLCC. Harga sangat berbaloi.Saya dapat bilik yang bersih dan besar.

Towel lambat disediakan dan towel berbau. Tandas bersih cuma air bertakung.

Xbising

Heather xberapa function

Just the ac

Facilities like water heater and every item like that is not working. So bad.

Easy to check in and very friendly staff at reception counter (ladies) miss Ria

-my room no TV -electric plug problem -my room no water heater (broke)

Very close to kpj hosp, lots of kedai mkn

Toilet a bit old.. with stained at toilet bowl.. but its clean..

Affordable price, Good location near street restaurants, friendly staff. Close to KL which makes it allround. Perfect for couple and solo

Nothing much. Everything was fine.

Bathroom(Low water pressure 😌)

Bed and aircond so good.

Water heater is not working well. Towel not provided. Locking system is teribble.

Okay for short stay, convenient location with restaurants and convenient stores downstairs

Room smells of cigarette Room not quite clean Toilet pan broken Only one bottle of soap provided which is extremely diluted and unusable Shower is too hot because of damaged temperature knob No towels provided (according to receptionist they ran out of towels due to rooms fully booked)

Everything was in line with the price and had all the essentials a hotel needs. The staff were very warm, attentive, and professional at their job.

Réservation confirmée, mais à notre arrivée on nous annonce qu’il n’y a finalement plus de chambre disponible. On nous impose alors un relogement dans un autre hôtel du groupe : Swing & Pillows Chow Kit Road. Je tiens à être très clair : même avec toute la bonne volonté du monde, il est strictement impossible de dormir dans cet hôtel. L’isolation phonique est inexistante. Le bruit de la route est constant, voitures et motos passent et grondent toute la nuit sans aucune interruption. Ce n’est pas un simple inconfort, c’est une nuit blanche assurée. En plus de cela, on nous a demandé de verser un dépôt de garantie pour la chambre. Il nous a été assuré que quelqu’un serait présent pour nous le restituer, mais personne n’était là au moment du départ, et le dépôt ne nous a pas été rendu comme promis. Aucune solution, aucune considération pour le client, et une expérience totalement gâchée. Si vous tenez un minimum à votre sommeil, fuyez. Je déconseille formellement cet établissement et leur réseau. Our reservation was confirmed, but upon arrival we were told that there was no room available. We were then forced to relocate to another hotel from the same group: Swing & Pillows Chow Kit Road. I want to be absolutely clear: even with all the goodwill in the world, it is strictly impossible to sleep in this hotel. The soundproofing is nonexistent. The noise from the street is constant — cars and motorcycles pass by and roar all night long without any break. This is not a minor inconvenience; a sleepless night is guaranteed. On top of that, we were asked to pay a security deposit for the room. We were told that someone would be there to return it, but no one was present when we checked out, and the deposit was not returned as promised. No solution was offered, no consideration for the guest, and the entire experience was completely ruined. If you care even slightly about getting some rest, avoid this place at all costs.

staf ok. tapi tak pandai cakap Malaysia

staf okey.. tapi yang tak okey katil trlalu rapat dgn dinding susah sgt2 nak bejalan . tv x ok sb xboleh digunakan. air panas pun xda.. so saya menyesal sewa hotel ni

Near to KPJ and easy access to parking Near with haslam restaurant for iftar,zus coffee and bakery

Tha faucet is leaking. One of the bed are noisy.non stop creaking and one of the mattress are not good for back.my sibling got backache in the morning. One of the plug got no cover,its so dangerous.kid will try to touch it and possible got electrocution.

Yes

No

The aircond functioning well,the hot water running good

Not enough towel,stay for 4 person,only 2 towel given,no lif,only stair..not good for old people, The bathroom not so clean,there dirty smudge on sink. Also a red smudge like blood at blanket And TV not functioning

The location is strategic to my workplace. And the staf , Pai is really helpful with my check out.

Lazy staff Didn’t do house keeping Low water pressure No one at the lobby to ask anything

Shop lot stay so near to eating spot

Staff lazy, booked for a week never once the staff wanted to do housekeeping collect rubbish and water pressure is too low

Hospitality and location

So far so good

Near to many shop

Good value for money Clean and near to KPJ

Everything is ok

Location is good

Poor service Not so clean Smelly from toilet

bilik yang comfortable, bersih and cukup. dekat dengan kedai makan/convenience store (7e), mudah dapat grab, public transport pun close by (mrt/lrt titiwangsa). nearby tasik titiwangsa, balai seni negara etc. so far, it's the best !!

tiada. semua okay.

The staff is nice

Tooooooo dirty

good

smoothly

Staff name Ali very kindly & friendly, helpless,im happy at here. Thankfully management swing & pillow.Lurve

It was easy to find and nearby Titiwangsa lrt. Staff was very friendly and cooperative

Nothing in particular was bad but you can always improve

This hotel did nto have check in. My daughter and I were left out on the street in the middle of the night. Do not risk it. Do not take the chance......

Inconvient. Located in an out of the way shopping centre, Very limited check in hours not cearly made known in Boooking.con. Do not risk being left out on the street in the evening.

More clean & safety for families

I am a regular customer for this hotel during my business trip but they gave me their bad room with noisy aircond, not functioning heater and the tv with no remote . Very disappointed with my stay coz I'm used to like this hotel before. and should treat their regular customer accordingly.

comfortable and easily go to city

Nothing at all.

No lift. Had to climb up to Level 3. TV not working. The bed is making noise. No turning. If turn got squicky sound. Bottom of bed had layer of carboard and thin piece of plank,.

Dekat dgn tempat saya bekerja di balai seni negara ada event under pelancongan ada hairdryer air panas

1.Kaunter tiada orang jaga untuk check out, return deposit pukul 8 pagi 2.Tv tak boleh guna under maintenance. 3.Salah bilik . 4.pintu bilik rosak tak boleh kunci tpi maintenance sudah repair. 5. bau asap rokok tpi bilik tulis no smoking.

Its worth the price

It was 3rd floor no lift