Hotel Twelve at 12 Kuantan Centre vs Similar Hotels

Mixed reviews; some rooms had comfort, while dirty sheets and hard pillows were concerns.

Rooms are spacious and comfortable, but had some hygiene issues.

Water heater not working and only one glass in the room.

Rooms described as outdated and requiring maintenance.

Many reviews mentioned dirty rooms, cockroaches, and lack of proper cleaning.

Several reviews indicated issues with cleanliness and maintenance.

Room is old, and the wall is dirty. Bed accessories are old and torn and dirty.

Multiple reviews indicate significant concerns regarding cleanliness and maintenance.

Location was generally good but noted to be far from the city center and public transport.

Convenient location near restaurants and attractions.

Location is a pro mentioned in multiple reviews.

Strategic location noted positively by several guests.

Staff were noted as being very nice and friendly, though there was a complaint about limited personnel.

Staff received positive comments for friendliness and helpfulness.

Friendly reception staff, standard quality for this hotel tier.

Some service issues highlighted, though some reviews mention decent service.

Limited options and complaints about no halal food nearby.

Breakfast included, and positive mentions about food accessibility.

Did not take breakfast.

Food options poorly reviewed, cleanliness of food areas a concern.

Amenities were lacking; no breakfast and reports of malfunctioning plugs.

Limited amenities, and some issues like elevator maintenance mentioned.

Missing amenities like slippers and hair dryer.

Basic amenities mentioned, but improvements needed.

Some reviews highlighted good value for the price paid.

Affordable pricing with decent accommodations.

Standard value for this hotel tier.

Overall a fair value considering the price but with noted hygiene concerns.