Ballito Hills Lifestyle Estate Unit 423

They cancelled my stay and said they will refund me but still has not. It's already 1 month and been saying they will refund me but still nothing.

Untrustworthy.

It close to mall and other activities around ballito

The pool is very far from rooms

The facility provided at the pool section. Place felt safe...

Cleanliness was very poor... No towels.. Less cups.. Fridge not cleaned n empty to use... Hair dryer was very untidy....

We made our own Breakfast and lunch... the food was excluded, Service was perfect 👌 they sent the location via WhatsUp and codes for the Gates.. we enjoyed our self Braai, sweeming pool gym everything was perfect

Gym Sweeming Tennis Chess I enjoyed everything toilet clean Wi-fi is working perfect

Was safe and nice

Wifi didnt work and no aircon

The place was very nice and clean in a secure estate and private space no loud music around the area

The wifi only worked for one day, the following day it was not connecting

Clean and close to the mall

Nothing

So beautiful place thumbs up will definitely come again

Everything was excellent

Everything

Street was confusing to get in the units

Clean, friendly and safe environment

We couldnt play a game of monopoly without being a little loud. Games requires a little bit of noise

We liked the location and we liked the vibe that it gave us. Felt like we were at home

The size about the apartment and the pool area.

Accessing the estate was somewhat difficult. Additionally, the kitchen was poorly equipped, and the balcony lacked basic furniture such as a table and chairs.

Everything from the facilities available, cleanliness and location. Perfect place

Clean and cosy place, WithExceptional customer care service from Nokwanda! Went out of her way to assist my family and I

Amazing place very clean lovely host nokwanda.

Very moden and spacious, the TV is huge and was perfect for watching my sport ,WiFi was super strong , great view overlooking the dam from the balcony, variety of birds building nests

Nothing to mention

A good place to relax

Needs outside seating

Looks like they were not sure there is a booking. I was asked if I booked with them. Communication very bad...we had to beg security guards to let us back in on Friday when we come back from our outing because we were not provided with codes...waited for over an hour...delay on our plans.Lady not available on her cellphone. Place needs more cleaning...there was dust in the bathroom behind the seat and bath...

We liked everything about the house, we're happy and we had a lot of fun😁. Everything that we needed was there and it's safe.

Nothing

Your holiday home is simply stunning – elegant, serene, and thoughtfully put together. Our experience for the stay from 16–19 October for my birthday was exceptional. The apartment is modern, spotless, and beautifully designed, with peaceful views and everything needed for a relaxing stay. The estate also feels world-class, with excellent secure facilities. We enjoyed the pool, the friendly restaurant staff, and delicious pizzas. The massive TV was a bonus, especially for watching the Formula 1. We didn't have enough time to book the cinema or enjoy the gym facilities. Both the owner and the manager, Nokx, were incredibly helpful throughout our stay. I was so impressed that I have booked again for my visitors from Belgium for 11–13 December'25. Highly recommended.

That we didn't book for longer

The Place is in centre of everything,Host super friendly,My Son Loved the huge screen of TV.

The beds and bedding

The venues location.

The property management

i like everything, the owner was too sharp, if you ask for something doesn't waste time, just reply fast

kitchen does not have enough dishes, plates, spoons, fork and knives, glasses, bowls, no dish clothes, no dish washing liquid, toilet paper we called for more because they only gave one for each bathroom

Amazing space, comfortable and close to everything

The hostess

Nice interior and comfortable bed. The estate has several fun facilities to use like a pool, spa, paddle court.

The staff and owner ignored and took time to respond to my calls when I arrived and took a long time to open the gate. The staff was still cleaning the flat after our check in time, and there was no electricity until I contacted the owner, so we didnt hae hot water. There was no soap available and there were cocoroaches in the flat. The location is great and just 2 minutes away from the mall.

Fast response from the owner and friendliness from the host. The place was everything we wanted and more.

Nothing.

The house was clean my daughter liked that big TV Everything was perfect The bed was nice n comfy We enjoyed the stay

Nothing

The location was perfect. The estate itself is nice,quiet and clean.

Arrived at around 12 and asked the host if early check in was possible. She insisted that it was okay. We got there, and she was still cleaning. We then told her we would return later. She advised that the linen was at the laundry due to rain. At 16h00,there was still no linen,we were at the shops at that point to allow her time to clean. We also started communicating with the owner as one of our kids wasn't feeling well and needed to sleep. The linen areibes at around 5 but the mattress protector was never changed. There is barely any cutlery,cookware or crockery .the curtains and walls has splatter especially around the bathrooms which was just disgusting. The pots which were available left a lot to be desired in terms of cleanliness. Honestly the place has such great potential if proper cleaning services can be sought and the kitchenware restocked.The beds make a squeaky noise by the way. I think the base is broken.mattress was comfortable but stained.

Everything was excellent thanks to my host Nokwanda.

Client please stop stealing stuff because the owner is making sure that we feel that we home and he is buying expensive things.

The hosts were friendly and responded on time. The unit is beautiful, clean, and has great views. My daughter says that she loves the big screen TV. The complex has great facilities such as pool, entertainment, restaurant and definitely kids friendly.

I can't find a fault.

The location is great just of the offramp. The security is good. The noise levels were nice and low. Easy access from the parking to the apartment.

Many things to be honest. 1. The cleanliness of the apartment to start off with. Upon arrival every window and sliding door was left open. The dirt in the couch and under the couch. The Kitchen tiles by the stove was dirty as well as the tumblers and plates. The 2 towels that was only there in the entire apartment was dirty with hairs in it. 2. The communication barrier between the House manager. She has no etiquette and does not seem to understand English very well. I advised her that the braai area was not cleaned and of the leak from the washing machine she advised she would sort it out the next day. The next day when we called her she advised it was sorted out. However later in the evening when we called her to report that there was no electricity in the apartment she advised that no one came in the apartment. 3. On the evening when we got in there was no electricity the freezer part of the fridge was leaking. There was water everywhere, we then called to report that we are unable to find the TV remote if anyone else possibly came in the apartment we were first advised yes and then no. 4. The house manager then insinuated via WhatsApp that her charger was left there and is missing and she finds it strange that the remote and charger is missing. 5. The multiple codes to enter and exit, an access card should have been given and on the day of departure an exit code be given and the access card be dropped off. This whole process took a lot of time and many of the codes expire and every time you have to WhatsApp the house manager and wait to get a code.

We liked everything , the mall is so close. The security is tight on the gate . The Ballito Hills lifestyle centre what a place to be will come back again. Not forgetting the cleanliness house.

Nothing

How beautiful the place is

Nothing bad to say

DO NOT TRUST THEIR BOOKING CONFIRMATIONS. Beautiful unit, awful experience. The host of the unit has zero people skills, zero customer service skills, and zero integrity. Upon booking we had requested to host a family braai and explained the purpose for gathering, the owner gave us the go ahead. Upon arrival we marvelled at the beauty of the apartment but soon we’re disappointed to find the oven had not been cleaned. The stench in it was revolting ( smelled like it had grilled fish and been shut for days). We didn’t complain, instead we cleaned every inch of it. I won’t mention the ironing board but if you are planning on staying here it’s wise to bring your own iron. Fast forward to next morning, the day of the said braai, we learned there’s a maximum number of codes per day (limiting moving in and out the estate), and suddenly we couldn’t host our family anymore unless we paid a R1000 fine. Day of checkout she calls and assured us there’s no need to rush we can relax and checkout anytime and apologises for the turn of events from the previous day, and begs for a great review. Next thing we know she bursts into the unit and claims we will incur additional charges on checkout because we’ve stayed long past checkout… to say our experience was awful is undoubtedly an understatement, she completely ruined our weekend. On arrival we were already planning our next stay but now we have no interest in staying in any of the units in Ballito Hills. Also this is the one worst stay experience we’ve had in this area ever.

The entire apartment was clean and classy. Manager was nice, security tight, not far far from the mall. All restaurants where nearby. Amsizing view

There was no chairs in the balcony. We needed to sit by the balcony and enjoy the fresh air.

Good location. Tight security. No noisy neighbors. Clean inside and out. Good facilities. Friendly house manager.

The access code system that they use was a bit inconvenient, but I guess it’s necessary to beef up security.

The house manager was very much demanding. Had problems getting codes to get in and out the gate . House manager requested we pay her R500 in order for us to get codes in the late evening cause she was partying. Only to find out she was to give us access to an app to request codes easily.. We where bothered by security in the late evening of friday saying they left their jacket in the house .I mean seriously.

The property is central, with many amenities, well decorated

The apartment was very dirty. Dust everywhere, rotten food in the fridge, hair on the floor and the bedding was not changed cockroaches. It looked like it was not cleaned from previous guests stay. I had booked it for my family that was visiting Ballito and I was so embarrassed with the condition of the apartment.

To get in and out of the promises it's hard.to get to the shops it's hard cause there is pin to allow u in and out for the duration of the stay

Everything we needed was there. Apartment was very clean. Security were friendly even our house manager ❤️♥️🙌

We were not allowed to make noise 😔, and my friends are very loud.

Safe, quiet, tight security. Clean, Beautiful and nice furniture.

Was given one bath sheet l for the whole week Suggestions: Would like the owner to provide throws .

Very beautiful property. Exactly what we needed.

Shopping experience, very expensive stuff, food. Having to ask for a code every time we came back in the morning. Had to wait.

Beautiful place. Will definitely be booking again.

I can give it more than 10 stars 🌟. Whata lovely place to stay. Neat, clean, tidy, very comfortable. Thank you Nokwanda.

Lovely home, nice furniture, beautiful finishes easy to find. Liked the gate access feature as we had no issues going in and out throughout our stay. Nice club house with nice amenities.

Attention to detail would have been nice, as we had linen laundry on our balcony for the duration of the stay. Bathroom stopper wasn't working, no extra towels or linen. Dishwasher detergent not available and limited cutlery.

The location is quite peaceful

I liked everything, it's was value for money. The host was welcoming and friendly. Apartment is appealing

Swimming Pool

Nothing

It clean and peace of mind

Clean

Location

This place is horrifying. Lots small and big cockroaches. It was all neat and nice during the day and when cockroachea come out to play at night, it's horrible!! Host asked us to speak to the house manager/cleaner after reporting about the hygiene situation and stayed muted and did not respond further.

Modern finishes, secure and peaceful.

There were no hand towels in both bathrooms. Empty hand wash bottles in both bathrooms. Only one dishcloth.

The place has peace of mind. Everything is perfect . Definitely come back. The site manager Nolwazi know how to treat people. She has sense of humour. Bengimuhlupha but engadinwa

I like everything about Ballito hills

The location was good and the apartment is in a secure estate.

I didnt like that when we arrived at 2pm, the apartment wasn't cleaned yet. The house manager told us to wait at the Lifestyle center and come back at 4pm as the apartment will be clean by then. Even after returning to the apartment at 4pm, the apartment was still being cleaned. After traveling from 5am, all we wanted to do was rest and we couldn't do that. A whole afternoon wasted as we only got full access to the apartment at 5pm. There was no hand towel provided in the second bathroom. There were also no bathroom mats in either of the bathrooms. The tiles in the second bathroom were still dirty. There is no air conditioner in the apartment nor a fam provided in the living room. The clothes dryer was broken. We also found 2 cockroaches in the apartment.

Location and comfort ,easily accessible to the beach and shops

Cleanliness ,linen and towels had a bad odour Kitchen and utensils was not clean

The place was beautiful, clean and very peaceful. Everything that we needed was within the property. Beds were very comfortable. My children were so excited, we shall definitely visit again.

Nothing

The furniture, Carrol Boyse dishes were breath taking, OMG the size of the TV🫢, will definitely be coming back soon. Good service from Nokwanda.

The flat is spacious and clean

The codes policy but it wasn’t a train smash

The place looks beautiful and the location is nice

The apartment had a terrible smell which made the stay very uncomfortable, we could barely sleep. The smell was too overwhelming, on the couch, the beds and all over the house. All we wanted was to leave the premises. They didn’t have towels, cutlery and glasses. It was such a terrible stay. The host told us she’s coming to provide us with towels and she never even pitched. Very terrible terrible experience. They stuffed all the dirty stuff in one of the cabinets. Was not a good stay at all.

The apartment was very neat and comfortable. Bed was comfortable. Liked the kitchen and dining area, and had everything I needed. Shower was great as well. The complex itself is well located and secure.

Spent more than 20 mins at the security gate to get a code from the property manager. They could have sent the code ahead of arrival but they wait until you get at the security gate, they don't answer, it was raining and had to wait for more than 20 minutes before we could access the accommodation.

Everything was good

No air conditioning