Venice Hotel Phu Quoc - Free Airport Shuttle & Spa Inclusive

Emplacement incroyable et personnel très agréable

Lovely funky hotel and rooms! Location & overlooking Kiss Bridge was good. Breakfast was very good. Balcony gave a good view of the nighttime shows albeit a small Juliette type balcony

Sunset Town is like a ghost town until late afternoon. Cannot swim at the beach. We tried to go to the gastronomic Pub, which didn’t open until 5pm to be turned away from sitting and having a beer as we hadn’t booked in for dinner and the show.

The hotel design is amazing, very well located and all staff are very friendly and welcoming.

Is a very crowded area and it is a bit noisy until 11pm.

Vị trí đẹp, nhân viên nhiệt tình

Không

Tarif un peu élevé par rapport à la concurrence

my room rate was too high. I paid too much. They changed the rate and the price was much lower in the app a few days before arrival. Very shady.

GM of the hotel is super friendly and anything I ask or I have any issue she will helps me to solve my problem. Overall bed is comfortable, room is big what I expected, breakfast is good as well, near to sunset town and everything was good. That is free shuttle service go to airport provided by hotel and hotel provided baggy service from cable car station to hotel.

N/A

Location and ambience

Service, value for money

Vị trí ngắm pháo hoa về đêm tuyệt đẹp , nhân viên ai nấy cũng vui vẻ nhiệt tình . Phòng đẹp không chê vào đâu được .

Clean, comfortable and located in a great spot to watch nightly fireworks.

Nothing

Beautiful view

Not much variety for breakfast

Very beautiful hotel and clean. The location very good..

None

Fantastic Location, with an amazing view, and an awesome decor

Wasn't an issue for us, however the ocean facing rooms are a little noisy, but after around 11.00pm it goes quiet.

The weather.

Phu Quoc "sunset town" , is a complete fake. It's massage parlour, hotel, restaurant.,on every street.There is literally nothing else.it has thousands of vacant apartment buildings, all looking the same.They have tried to recreate the Amalfi coast. But it's all fake. Our hotel was located across the road from a disco bar. So don't try and go to sleep before 10.30 pm. The hotel pool is located across the road adjacent to the disco bar, so we didn't bother using it. Unless you want a beach holiday, don't go.

Loved everything. Breakfast was OK not my favorite. Hotel staff were super wonderful and planned everything. I would highly recommend this hotel if this is where you want to stay in Phu Quoc. You are right in the heart to things with the Firewords performance outside your window if staying with sea view (high up).

All good.

Nietypowy wystrój wnętrza i z zewnątrz Lokalizacja

Niewyjaśnione dziwne hałasy w nocy

Perfect location for watching the bay/ocean view and the fireworks show if in the ocean view with balcony type of room. Very nice breakfast either way additional cooked to order choices from the dally offerings. One day stay was perfect.

Очень красивый номер, прекрасное расположение Великолепный завтрак

Завтрак однообразный. Зато есть фрукты.

очень шумно. постоянные шоу под окнами номера очень мешают.

Vše perfektní, venku jacuzzi a výhled na sympfony vystoupení na moři.

Really good stuff and organised

Location

Fire exit mostly blocked Poor breakfast; variety and quality Very noisy, nonexistent sound insulation Room was not 25sqm Bed was not extra wide, it was a standard queen size Unclean musty smell throughout

Rude staff.

Location is top! Great value for money as well!

Hotel jest podzielony na trzy budynki A,B,C Budynek A i B są bardzo ładne i czyste . Miła obsługa

Dostaliśmy pokoje w budynku C , który bardzo mocno odbiega standardem od budynków A i B , poza tym budynek C jest po prostu brudny . Brudne pokoje , podłogi , wejście do hotelu.

מלון בעיצוב מהמם. ממליצה להתרשם מהעיצוב מה סרטונים המצויים ברשת. נמצא במרכז sunset town. הכל נמצא במרחק הליכה ברגל. לחופים צריך לקחת מונית. מחירי המוניות ממש זולים ביותר. א. בוקר טובה. בסביבת המלון יש הרבה מאד מסעדות, בתי קפה וכו'. החדרים קטנים, אבל מאד מאד מטופחים ומעוצבים. ממש חוויה מיוחדת להיות במלון כזה.

ห้องพักเห็นวิวทะเลสวย

Fantastic location, beautiful rooms , you can watch the fireworks and shows from balcony. Good food , friendly staff .

Music from Clubs is extremely loud up to 11 at nights and loud even after . Not suitable when with a young child.

Breakfast is particularly alacarte (daily choice) and buffet. Unfortunately, there are only few changes over days. Location is excellent for those ones wants to stay in the heart of the Sunset Wown. We could have seen the shows and fireworks every day twice from our balcony. But of course, due that location it is very noisy. Unfortunately, most of the staff does not speak English well but they are helpful. Hotel offers free airport shuttle.

Street is very noisy during evenings due shows, fireworks and music. Breakfast could be a bit more varied over days.

サンセットタウンの中心に立地してるので、何処にでも行きやすい。

２泊目の夜から、シャワーがプールぐらいの温度のお湯しかでませんでした。 洗面もお湯が出なかったので、私の部屋だけじゃないのかなぁ…。 テレビのリモコンが調子悪いのは言ったら、すぐ直してくれました。 が、そのあとお湯が出ない事が発覚。 何度も言うとクレーマーみたいになりそうだったので、我慢しました。 年末年始の利用で、いつもより宿泊費が高いのにお湯が出ない、テレビのリモコン故障って、メンテナンスが行き届いてない気がします。

The location is unbeatable and the interior decor is very tasteful and modern. It creates a great first impression.

The biggest letdown was the staff. They weren’t particularly welcoming and seemed more focused on finding "petty" reasons to add extra charges to my bill rather than providing hospitality. It left a bad taste in my mouth, and for those reasons, I won't be returning.

Great location, bar and jacuzzi pool with an among view .

Non

The deco was lovely, room is clean location so strategic,

Nothing

Location is phenomenal. Symphony by the sea show/fireworks every night. Vufest night market and Sunset Bazaar is almost directly downstairs (less than 5 min walk).

Can be hard to sleep at night due to fireworks/music. Lobby is small and facilities are limited due to limited spacing. Breakfast was very meagre.

Very clean room and view was spectacular!! Symphony of the sea show can be watched from the balcony!

The hotel charged us security deposit upon arrival which was not mentioned on booking.com. They demanded 1000000 VND per room per night which was too much!! We somehow negotiated to 500000 VND.

Die Zimmer mit Meerblick sind super vor allem beim Feuerwerk.

Kommunikation mit dem Personal ist oft nur mit Übersetzungs-App möglich. Es wird selten Englisch gesprochen.

We have a street view room but on our last night they moved us to sea view room so we could enjoyed show on the water. Staff was very nice and helpfull and we always could ask for shuttle which took us everywhere in sunset town for free.

Rooms where too small and we didn’t have much space where we could put our clothes. We wanted room with balcony because we smoke but it was prohibided on a balcony too and if I knew it before I could get cheaper hotel. We skip masage because were expensive but most expensive was bar in front of the hotel. Seriously 500k for a drink is too much in Vietnam. Next time I would definitely choose cheaper hotel sorry

Location location location Beautiful hotel recommend investing in a room overlooking the ocean, you can watch the show and fireworks from your room

Nothing

not much, rooms were pretty but too small

More accurate description of hotel. Everything was fake. Food was very average and expensive. The room was the best room in the hotel and was too small. could not even open both our bags up and nowhere to put the bags. The manager was lovely, but we had no internet, no hot water, (not shown) cold food, and noisy. We paid for 2 nights but we only stayed one. Booked an extra night at our next hotel so we paid twice for the one night

Schönes Frühstück, extrem nettes Personal gute Lage

In den Zimmer zur Stadt Seite hört man bis spät in die Nacht die Leute auf der Straße . 3 Stockwerk 4 oder 5 Stockwerk eventuell besser

The location is amazing and the staff so helpful!

Jolie décoration, personnel attentif, séjour très agréable, emplacement en face des feux d’artifice

Free transfer to airport , free excursion, good view !

very loud music near the pool, and I would like to make breakfast a little better

Lovely place

No complaints

Hotel was great rooms where good

Location is excellent, walking distance to many attractions. Close to night market. Free buggy tour is a bonus. We also made use of the free shuttle to the airport, which is very convenient.

Our room facing the sea was a bit noisy at night from the nearby seaside bar.

Decor ấn tượng

Phòng hơi bé

飯店整潔乾淨，牆壁還有很多小細節都有繪畫美術，餐具小東西都很別緻，適合喜歡精緻生活追求美感的客人，入住的時候對於飯店會有一種驚喜的感覺。

美中不足的是飯店旁邊的酒吧晚上音樂開很大聲，如果想早一點休息的話恐怕會被音樂吵到。

The room was nice and beautiful, the staff were very friendly and helpful, and the location was great.

Everything was fine.

A wonderful hotel in every sense of the word. A wonderful view of the sea. The hotel has a wonderful pool overlooking the sea. The room’s view of the fireworks. The hotel’s location is wonderful. Let me talk about the cleanliness of the hotel. It is very, very clean. The rooms are a bit small, but they have a wonderful special character.

The staff were excellent and they were able to help with a smile

The street music was very loud and you can hear it in the room until

We enjoyed the colourful room and nice atmosphere. And we appreciate it the most since the chef caters halal breakfast for our family. The staff was exceptional.

i couldn’t think any.

Great Staff and Services

Sound from nearby pub.

Location was superb, room was spotless clean and staff were all very friendly and helpful. Breakfast was nice too, really value for money.

We had a little hiccup when we arrived at the airport and the shuttle left us there as we were queuing at the customs, but the staff quickly amends it by sending another car to pick us up. Had to wait for more but all was still appreciated

Good spot

No pool

It had amazing location. Very polite staff. Only problem was that they know only little english, so if you use Google Translate, then it is perfect. Location: Amazing! Right in the Heart of Sunset Town Room and decor was beautiful and pretty. Felt like staying in some Venice style European hotel.

The amazing paintings and attention to detail. Very comfortable bed and great views from window

Excellent

Close breakfast at 10am sharp they should stay open until 11am which is normal for western guest

Mr Lee was very kind and helpful during our check-in and helped us with everything to get us organised with the itinerary aswell.

They have free shuttle service to and from the airport on scheduled timings. They have buggy service within the area too. It is a 20-minute ride away from the airport, and the location of the room was perfect as we enjoyed seeing the kissing bridge and fireworks every night. Minutes away from the Sun Paradise attractions. 30mins ride from the Phu Quoc night market. 50mins ride from the Vinpearl safari park. Loved the decoration in the common area and room, IG worth! Though there was a language barrier when communicating with the staff, they used Google translate to ensure they could assist us. I was travelling with my toddler and elderly mum. The staff were so accommodating and understanding regarding our check-in and out.

Improvement could be on what is offered for breakfast. A bigger spread and daily option for chicken, prawn, beef and pork will be good.

good location, very close to cable car, free cable car, many spa shop, bar and restaurant nearby

nothing

One staff to mention is Scarlett Ng, receptionist at Venice Hotel who help decorate our room with birthday greetings after I told her it was my wife's birthday on the day we are checking in. She also make our stay pleasant and see to our needs through the communications on WhatsApp. Another mention to another staff (didn't catch his name) who help to secure a transport slot to the airport on an off schedule timing. 🙏 Kudos to buggy drivers bringing us around the Sunset Town spots.

Location and service are good.

Wifi is very slow. Room does not have a desk.