My Suite Heart of San Juan City near Greenhills, Ortigas with Roof Garden vs Similar Hotels

Guests appreciated the size and comfort of rooms, but maintenance and cleanliness issues were reported.

Rooms were generally clean and comfortable but had some missing amenities.

Comfortable beds and nice room design noted, though cleanliness affected the score.

Multiple guests reported issues with cleanliness, including unclean rooms and bathrooms.

Cleanliness was generally appreciated, but issues with missing basic toiletries were mentioned.

Significant hygiene concerns reported, including small insects and overall cleanliness issues.

Conveniently located near shopping areas and transport, well-received by most guests.

Excellent location with close proximity to restaurants, cafes, and tourist attractions.

Location was noted as a pro in several reviews.

Staff were noted to be friendly and responsive to some concerns, although overall service had mixed reviews.

The staff were described as kind and helpful, contributing positively to the experience.

Staff praised for their exceptional service and warm hospitality.

Breakfast received very negative feedback, described as the worst experienced by some guests.

Food options were not specifically mentioned, general expectation for a budget hotel.

Breakfast quality and variety received criticism, affecting the score.

Amenities were noted to be lacking or in need of renovation, particularly the gym.

Some amenities like a fridge and toiletries were lacking, impacting the overall experience.

Pool policy causing inconvenience outweighs the advantages of amenities.

Prices are reasonable but some guests felt the value was low given the state of the hotel.

Good value for budget-conscious travelers, with affordable prices for decent accommodations.

Some complaints about additional charges experienced detract from overall value.