HERMOSO PENTHOUSE EN CARTAGENA VISTA 360 vs Similar Hotels

Several complaints about old or small rooms, uncomfortable beds, poor decor, rooms facing AC units, and some safety/maintenance concerns; a few guests found rooms comfortable but overall room quality is below average.

Rooms were comfortable with good privacy, though some bathrooms had issues.

Rooms considered outdated and unconducive to a pleasant atmosphere.

Mixed reports: several guests reported dirty sheets, stained towels, insects and poor hygiene in bedding, while other reviews noted rooms were clean. Overall cleanliness is below average due to multiple hygiene complaints.

Clean and well-maintained spaces, but some areas needed more attention.

General cleanliness praised with minor concerns; standard quality for this hotel tier.

Very positive: many guests cite a convenient location, close to the beach, Bocagrande and local attractions; repeatedly noted as a key strength.

Excellent location close to tourist spots and transport options.

Excellent location in the vibrant area of Getsemaní, highly rated by guests.

Consistently praised: staff repeatedly described as very friendly and helpful (especially breakfast staff and porters), with only occasional reports of apathetic bar staff. Strong positive sentiment for personnel.

Service was very friendly and helpful, with staff always available.

Multiple reviews highlight friendly staff and attentive service.

Multiple complaints about breakfast quality and lack of variety (diluted juice, burned eggs, repetitive offerings); some guests liked the breakfast but criticism is frequent.

No specific mentions, but kitchen was properly equipped for shared usage.

Breakfast quality praised but with noted lack of variety.

Mixed: some positive notes (terrace, deck) but also issues — late gym opening, hot metal terrace chairs, towel rail fell, TV failures and occasional lack of hot water. Serviceable but inconsistent.

Kitchen well-equipped, though some items could be updated.

Amenities like the pool and breakfast were generally well-received, some requests for more variety.

Generally seen as good value by multiple guests despite shortcomings; a minority felt price did not match quality, but overall perception leans positive for price-quality ratio.

Good pricing for the services offered and overall quality.

Overall perceived as good value given location and experiences shared.