1 Tebrau By Elegant Johor Bahru vs Similar Hotels

Negative feedback about room hygiene and maintenance issues.

Mixed reviews; large size but some issues with bed comfort and cleanliness.

Several issues reported in rooms, including air conditioning and water quality concerns.

Many guests mentioned the unit being rundown with various maintenance issues.

Multiple complaints regarding cleanliness, including unpleasant odors and pests.

Some reviews mention dirty linens and shower issues.

Several reviews mention cleanliness with positive sentiments.

Several reviews indicate serious concerns about hygiene and cleanliness standards, including dirty bedding and insect issues.

Convenient location for hospital visits and accessibility.

Positive remarks about the location, although some accessibility concerns noted.

Good location with nearby dining options mentioned.

Convenient location with good access to amenities, although some issues were highlighted.

Service received some positive feedback despite complaints about communication and key retrieval.

General positive feedback on staff friendliness and assistance.

Staff is described as friendly, contributing to a positive service rating.

Guests reported lack of response from management during complaints, indicating poor service quality.

No specific feedback, assumed standard quality for this hotel tier.

Nearby breakfast options mentioned as reasonable.

Slight dissatisfaction due to limited options and issues noted with dining experience.

Positive mentions of food options available nearby, though limited by some guests.

Adequate amenities, but the parking design received criticism.

Great facilities and equipment, suitable for family stays.

Amenities like the jacuzzi bathtub are appreciated, but some issues are noted.

Facilities were noted as good, but there were suggestions for improvement.

Hidden fees and price discrepancies impacted perceived value.

Considered expensive for the area with some reported defects.

Guests feel the hotel provides decent value.

Perceived value impacted by cleanliness and maintenance issues, leading to dissatisfaction.