Light House & Rooftop

La chambre était propre et le personnel très gentil. Hôtel bien place et au calme.

Hotel is located in the Old town in quiet street. Walking distance from Train street and city centre. Room big and clean. Bed big with very firm mattress.

N/A

La habitación estaba limpia cuando llegamos

La ducha estaba casi encima del water, se mojaba todo el baño cuando te bañabas. Lo que menos me gustó es que no limpiaron la habitación ningún día, con suerte venían a cambiar las toallas y a reponer botellas de agua, pero no hicieron la cama en ningún momento ni tampoco limpiaron, pésimo servicio de limpieza.

ハノイ駅の裏口に至近で列車利用には便利

Personalen var snälla och hjälpsamma

Balkongen var katastrofal, tv:en var på kinesiska och gick inte ändra, dom har antagligen inte städat något av fönstren någonsin, duschen fungerade knappt, piss fläckar runt toan, ingen handtvål och väldigt dammigt i rummet.

Prijs kwaliteit verhouding. Kon nachts 01.30h inchecken.

Ok sans plus. Quartier douteux

Nice and clean

No view at the balcony

Big spacious clean room, rooftop with amazing view over Hanoi. Good location just outside of the busy touristic old quarter but all walking distance

No breakfast option Rooftop is not in use but has lot of potential with more attention

Miła obsługa bardzo pomocna nowoczesny wystrój

The stay was awesome. I completely recommend the hotel Staffs were too kind and calm.

I was locked inside as the lock was stuck - as i was a solo traveller got scared truly as it was around 10pm. But immediately the staff arranged the person to repair the lock. Thats a great relief.

Comfortable and in less touristy area

Gần Ga Hà Nội và Văn Miếu

La personne de l’accueil était très gentil

L’hôtel a une odeur de friture très forte, il y avait du calcaire partout dans la salle de bain, la chambre a été très sale, il y avais des taches sur les rideaux et les draps. Je n’ai pas pus dormir de lui nuit et le quartier est 0

Customer service was good they can speak English

Nothing

Die Lage war gut und das Zimmer schön. Es war alles sauber, da gab es nix zu meckern. Die wichtigen Sachen haben gepasst.

Das übliche in Vietnam. Es ist immer irgendwas gebastelt oder nicht repariert. Hier war ein richtig großes Stück Tapete heruntergerissen. Egal, Vorhang davor dann sieht es keiner. Die Dusche war eine Bastelarbeit. Die Rooftop Bar war zu und zum Müllabladeplatz verkommen. Keine Ahnung wann da das letzte mal Personal ober war.

Lokalizacja blisko centrum, przestronny pokój, miły personel

Jedynym minusem było to że pokój był zimny, możliwe że było to spowodowane niską temperaturą na zewnątrz, był dostępny grzejnik w pokoju

Gutes Zimmer, tolle ruhige Lage in einem Seitenquartier.

Schöne Aussicht auf dem Rooftop, aber die Bar ist schon länger nicht mehr geöffnet, wird online so nicht angegeben. Nur Barzahlung möglich.

Friendly helpful staff Big room

A bit hard to find

There was no bedside table or reading lamp, and there was no shower cabin—just a tap in the wall. When you took a shower, the entire bathroom got flooded. The windows were nice and large, but terribly dirty. The receptionist was not professional at all; he was well-intentioned, but failed to provide some information and mixed up others.

La camera è carina rispetto allo standard degli hotel. Letto grande e comodo. Personale molto gentile. Servizio lavanderia espressa ottimo ed economico.

Un po' troppo distante dall'old quarter (mezz'ora a piedi), ma vicino alla train street. Bagno da rivedere. Per il prezzo pagato mi sarei aspettato qualcosa in più.

Príjemný pobyt :) dobrá lokalita a pekné čisté izby. Milý personál. Páčilo sa nám.

Very quiet location to escape the busy noise of the city

Bed is hard, but clean and big

We only used the room for 7 hours while waiting for our evening train to Sapa. For this purpose this hotel was fine. For ang other purpose, I would not recommend this hotel as if us very far away from everything.

Superbe vue à partir du rooftop (le bar est toutefois fermé). Chambre spatieuse. Localisation parfaite: dans une petite rue tranquille et les principales attractions sont à une quinzaine de minutes à pieds.

Le matelas du lit était un peu ferme.

Proximité du centre ville et de la gare .

Malheureusement un peu trop de bruit au ́niveau de la réception le soir ......et pas de télé qui fonctionne dans la chambre bon ça va il a pas plu pendant mon séjour donc je suis sorti tous les jours .

big room comfy bed quiet location

Bien placé le Rooftop sur le toit est très sympa, la chambre est confortable

Manque d’isolation en entend beaucoup le bruit de l’extérieur et les klaxons à 6h du matin

Location was out of the way but not far from the busy areas. Room was large for a Vietnamese hotel and bed was comfy. Bed was hard but that’s what I like. Staff were very friendly and always helpful. Very good price too. If I’m back in Hanoi I will book again

Sometime the water was cold in the shower

Apartment was at very great location. In authentic neighborhood. Friendly service. Spaciouse room. High celling. Wonderful roof top with view. Great for the price.

The balcony was ultra tight. Its just a decorative balcony, French stile. The room need more care. The furniture was dusty. The floor uder the bed, walls in the bathroom- would reccomend to clean it time to time.

A lakosztályában voltunk és gyönyörű volt. Saját rooftop terasz. 0-24 check out, szuper felszereltség. Belváros 14 perc séta.

Nem volt ilyen

Rooftop but no bar services anymore 😕.... I think they should take out pictures and can only mention to utilize Rooftop for view and time spending with their own drink and vice versa. I talk to staff and they love my feedback for changing pictures and provide relevant information.... Nice clean place to stay.. 100% helpfull with customer needs 24/7.... very nice place 👌 to stay with.... Only good for solo traveller's or couple or group of friends..... Family stay ok... if u are ok with surrounding with local market and people.. at last very loving ❤️ area with helpfull people... No problem at all.. wether u step out midnight... Just spread love ❤️ with locals

No bar anymore and didn't update on website, so people are aware and don't book for such facilities which is not available anymore.. Already asked facility to change on update as it is misleading and people book for facility...

Very spacious and clean room with a great view.

The mattress is quite hard and not very comfortable to lie or rest on.

The room was big and clean. Location is not far from the Old Quarter

It's a bit difficult to find because its GPS location is not accurate and the hotel is location inside a very small corner of an alley. I was not able to find it. Luckily, the night-shift young boy was willing to pick me up to the hotel, though it was kind of long-waiting for him to come.

Great room with balcony. Good air conditioner.

Nothing to dislike

Emplacement très bien située personnelle extraordinaire toujours à vous trouver des solutions je recommande fortement

Rien

Amazing view. Room was good value for money and good location in Hanoi.

Hot water needs to be turned on at a switch, I was not told this so I was having cold shower for my stay.

A limpeza e o atendimento

.

Die Lage ist gut. Um die Ecke kann man gut Essen.

Es wurde nur Bargeld akzeptiert. Da ich nicht genug hatte, wurde mein Pass einbehalten. Diesen hatte man aber später vergessen zurückzugeben. Dafür der Abzug der Punkte.

Que está impecable y el personal que te ayuda en todo lo que necesites

Nada

The bed was comfortable

The room I had was large, overlooking a local street where kids play at night and scooters use it as a cut through from the early hours. The balcony is not big enough to sit out, there's no daily room service and the 'rooftop bar' appears to be non functioning, but rather just a small space where you can sit, the photos of this part looking welcoming, lit up and lovely are very artfully taken to be honest, it's more a forgotten yard with some tables. Actual hotel noise (other guests, elevators etc) is minimal which is nice, and the street noise stops between 10/11pm - 6am, unlike being in the middle of the old quarter where it's 24/7. There's no local information available, no offer of tours, taxis etc, infact it's the only place I've stayed in my entire travels of Vietnam where the receptionist doesn't even look up when I entered/exited! I recommend you double check the distance between the hotel and the places/areas you want to visit before booking, and if you plan any group tours with a local meeting point or hotel collection, make sure to check, because this is outside the hotel collection perimeter and a 20+ minute walk to the meeting points, factor in meeting early and walking in the heat to the meeting point. Would I stay here again? No

Nhân viên dễ thương, vui vẻ, nhiệt tình. Gần trung tâm.

Phòng khá cũ và nhiều bụi.

The staff at the front desk were excellent

A bit basic

Ottimo servizio

Proximity to train station. We were heading to Sapa and needed a place to shower and rest before night train

No window.

Yên tĩnh, sạch sẽ, phòng rộng thoáng mát

Địa điểm gần ga HN, dành cho ai cần đi lại bằng tàu thì rất là tiện. Nhà cũng dễ tìm. Phòng có giường rộng, không gian trống siêu to. Có ban công be bé

phòng tắm hơi bé

View kính, có ban công

Không có chỗ treo quần áo, mình cần ủi đồ khác bất tiện

The hotel room was exactly like the picture, lovely! However it rained heavily and the roof leaked, the nice man on reception taped up the ceiling and changed our bedding but we didn’t feel comfortable sleeping under a taped drippy ceiling so we moved the mattress to the floor. Offered discount of 200k which was small considering the price we paid

Room was clean and spacious, well stocked.

-ventilation is poor. The bathroom is in the suite so the room remains humid and muggy throughout the day. - pictures are misleading. They have stolen pictures of the Lighthouse rooftop bar from Old Quarter. -security is horrible. Your keycard can open any door. We had new guests accidentally come into our room when they checked in and meant to be next door. This is absolutely unacceptable.

The room was spacious and very clean, including the bathroom. The Wi-Fi was a bit slow, but since we were only there to sleep before catching the overnight train, it was good value for the price we paid.

The wifi was slowly

Location was nice, not far from the city centre, yet quiet. Rooms were spacious and well equipped.

Not very clean (on our 1st room)!When we 1st got there (around 11pm) staff was kinda lazy; after we checked in the receptionist didn’t show us how to get to the room or where the lift was. We had to ask him to show us how the hot water worked. When we got into our room, it was dirty, we kindly asked the same receptionist to ask someone to clean it, but nothing was done. After 2 days, because they were fixing some things on our floor, they needed the rooms to be worked on, so we were moved to the top floor, which was a really nice upgrade. However, the floor in one of the rooms was wet all the time (probably bc there was some sort of leaking from the shower).

The hotel itself is OK but there are many things that could be improved.

Upon check in we were asked for copies of passports (which is normal). The next morning we were asked if we could surrender our passports to them as the lady at reception forgot to input in their system and they needed to keep it for some reason. We refused and after some back and forth they took another copy! We asked for our room to be cleaned and when we arrived later that day it didn't look like it had been touched at all. On our final morning I was midway through a shower when the water stopped working. My partner had to run down to reception to let them know but they just said yes we know there is a problem you will just have to wait a few hours until it comes back on. After explaining I was midway through a shower they provided some bottled water! The water didn't come back on during that morning and we had a flight to catch so we left feeling somewhat unwashed! The hotel itself has some potential but it seems like it is just being left to be uncared for which is a shame.

Clean and new

The shower is on the toilet area

Very clean. Super supportive staff. Looks exactly like in the picture. Beautiful views and large windows.

No separate shower area. Entire bathroom floor gets wet after a shower. This type of bathroom set up is common on that side of the world, just unusual to me

Nice staff.

We booked the VIP top room. It was the worst, they have big Tv in and big bed, but other than that it was not great experience. The staff is super nice and kind. But the room is not with it. The wc is in the shower, actually you must walk in shower and then you can get to wc. Also there was a room mixup, we arrived late at night and we went to our room after check in and there was traveler’s bags and stuff. The flow was wet. We had to wait for 1h to get to bed and the did not change the sheets claiming noons has slept in them. We had a baby with us. So not happy. We also needed to pay for late checkout.

When I checked out I forgot my charger in the room and remembered only at the evening, hotel stuff gave it to me. Small thing, but they could just through it away or something. In general stuff was very kind and friendly. I didn’t know I should wait a little bit after turning on first time water heater, and I told them It doesn’t work. Stuff started to help me and fix it straight away.

Good location, great price.

Problems with the room entry keys.

Close to Hanoi train station for my trip to Sapa

There was a 12% surcharge added because I paid with card. If I have know prior I would have brought more cash