Hotel Smugglers Mountain View - central heated & air Cooled

I had a wonderful experience at Hotel Smuggler! The ambiance is cozy, the food is delicious, and the service is quick. The location is also very convenient. Highly recommended for families and couples. A fantastic stay at Hotel Smuggler. The décor is elegant, the facilities are modern, and the overall atmosphere is calming. The restaurant serves amazing food, and the staff's hospitality is impressive Beautiful property with excellent service! Hotel Smuggler offers a perfect mix of luxury and comfort. The team is very welcoming and attentive. I would definitely love to stay here again on my next trip.

Their Hospitality. All the staffs are really polite, smiling facel and very much helpful. Their Pirate theme is special. Their mountain view room with a balcony makes the stay extraordinary for us.

Th wash room has a very big fixed frosted glass window. It's a bit awkward. Besides, when anybody uses the bathroom light, the room boarder get Awaken. The location is good but a bit way from the mall. Besides, the zigzag narrow road to the hotel makes uncomfortable for the first time visitors.

The hotel has a fantastic view from the balcony.The room was spacious and clean. The bed was comfortable and we had a good sleep after a long drive.People at the reception were very kind and helpful.

Since it was off season their restuarant was not functioning properly so we had dinner outside but it was no problem. They arranged our breakfast and that too on time as we were in a hurry to leave. So I am grateful to them.

I really enjoyed my stay at Hotel Smuggler. It’s a very nice hotel, the food here is delicious, there’s a swimming pool and a playing area. I will definitely stay here again next time and will surely recommend it to others in the future.

"I recently stayed at Hotel Smuggler with my friends and it was such a memorable experience! The rooms were spacious, clean, and very comfortable. The staff was friendly and always ready to help, which made our trip even better. We really enjoyed the delicious food, the fun playing area, and the beautiful views from the hotel. It’s a perfect place for a group stay safe, cozy, and full of good vibes. We had a great time together and will definitely choose Hotel Smuggler again on our next trip to Manali!"

Hotel smuggler is amazing hotel in manali . Room are well maintained and clean and the view very beautiful. Highly recommend

Had a wonderful time at hotel smuggler manali. The property is well maintained, the service is quick, and the staff is polite. Perfect place for family vacatios and relaxation. Really amazing hotel. Highly recommend. 🥰👍

Manager Pankaj Ayush Rana , Bobby , Nikita , Sakshi , Manish everyone was very prompt in service and handling request.

The way to smuggler is a. Bit task to come as the lane gets very narrow and steep and with scorpio if a car comes from opposite side it gets tough to reverse

Atmosphere and luxury

Nothing

Staff Gym They made the meals according to my difficult dietary requirements They arranged all taxis and gave good tips what to see and what not

Everything was great

View is nice , service is good

Good communication with guests

Only thing they welcomed us warmly wen we arrived The Below comment I want to send for the information of Booking.Com and you may not publish, but take appropriate action. Actually on checking in I paid for the both rooms using my credit card. Then the person at the Reception informed me that their Bank has not received the money and the card machine did not print the receipt. However in my phone I received the message saying money was deducted from my account. But they said they did not receive money and demanded to pay again. Using my credit card I paid for the second time again. That time also I received the message in my phone sayigng the transaction done. But they said again that they have not received the money. I showed them the bank messages I received and also called my bank and they said money had already been deducted from me. After discussing further, they allowed us to go to the rooms on the condition that we have to pay when checked out if they could not confirm from their bank. next day. Next day morning we left early without taking the breakfast(though it was included in the room rate). At checking out they said they have not received the money and asked me to pay again and as they were not accepting the evidence I have I paid in cash for the third time. They said that if they received money they will return to me. After our visit we returned to Sri Lanka and I checked with my bank and the visa card center and they confirmed me that two transactions done successfully and money has been the money has been already transferred to their account. Then I informed them about it and requested to return my money(twice of room rates amounting to some 14,000 INR). They informed me that they have not received money and giving various excuses. Then after several requests that I informed that I am going to complain this to Booking. Com if they do not return my money. Then they got scared and demanded INR 3500/- as bank charges to transfer the money.

. Until then, they did not admit that they had received money. I did not agree to pay bank charges as it is their fault.Subsequently, one of my freinds in India visited them and collected money from them and sent me. In my opinion this Hotel cannot be treated as a reliable place. Secondly, it is a highly unclean place, I will attach some photos for your information. The Bed linen had scars and the toilet condition was hopeless. The bathroom floor carpets have not changed for years I think. Actually, it is selected, as it is a 4-star hotel. But in no way it can be treated as a 4-star hotel and needs to be reassessed. This is the experience I had in this place, and we were totally frustrated, and it was the first time we faced a similar situation. Thank you and this is for your information.

Wonderful staff

Room and view was beautiful, one of the best I've seen in my life. So surreal. Room was clean, bathroom and toilet in good working order. Staff were helpful and kind. Rooms look exactly as they are shown in the pictures.

Initially the air conditioning in the room wasn't working, they eventually asked me to switch rooms and everything was great thereafter. Apart for the room the rest of the place looks a bit run down and the pictures aren't that accurate.

Warm inside with working air conditioning, very necessary during winter. Lovely staff and great food

Stay, hygiene, location, food, room and anything and everything you can ask for was just the best. But the highlight was service which was just awesome. All the staff including (Nikhil and Ayush - because I only recall these names 😉) were just fabulous. Always attending and friendly. Whenever get a chance would definitely go for stay again. Thankyou all for your hospitality 🫶

Staff was courteous. Clean and tidy rooms. View was great

Food costs were a lil on the higher side.

The location is nice it has a nice Mountain View, the Staff is very hospitable Our receptionist Simmi was very helpful in explaining the things and also the Manager guided us with all the information.

Nothing as such

Location and facilities

The owner was rude to us on call and did not provide what we booked. We had to pay extra for breakfast.

Only food was better

The hotel denied providing us the invoice dor our stay saying that Booking.com would provide us. Also toiletries in room was never replenished. Hotel is not as it looks in pictures and is very small. Definitely not a 4 star property as mentioned in booking.com.

Mountain view

Road to property

All facilities and view from the hotel were excellent.Staff and manager was courteous and helpful.Food was also OK the only problem was the chappatis should be made from whole wheat and not maida ie fine flour as it creates health problems for senior citizens like me

Chappatis were made from fine flour not whole wheat not good for senior citizens like me.

Great place good food good ppl great view

Scarcity of avail transport

Beutiful view and nicely cleaned

The way to the hotel

The rooms, facilities & view.

Only the view and room is good but it's not worth it. there are many other points at which the hotel is terrible.

1) the location of hotel is worse than the word terrible. Only a stupid would book a room in this awfully located hotel. it is literally located in a small street (probably narrower than your own house street) and the condition of the street is worse than hell. connectivity to the main points of the city is very poor. you would have to be stuck in a traffic jam for 1 hour to reach the mall road. 2) every food item in this hotel is not only 3 times costlier than the normal price but also the food has no such thing called taste. if you're a pure vegetarian then dont even see this hotel cause every food item in this hotel has the smell of meat and all that stuff. 3) the cost of the rooms is awfully expensive considering the condition of the rooms and hotel. Some rooms have fungus growing in the walls 4) jokingly saying, the name of the hotel suits it. Hotel smugglers and they are indeed the smugglers waiting for us so that they can suck the money out of our pockets.

Good location.

Food...!!!

Beautiful stay with top class view , room were spacious , neat and clean with a balcony having top class view. Food was to good . They have lot of indoors games like Table Tanis , pool table ,chess and lawn , gym ,disco . Highly recommended.

👍– I had a wonderful experience at the hotel smugglers .Every staff member is very helpful. check- in to the cleaning staff were delightful. Great location. We really loved the character of the hotel. The view from the balcony is awesome The restaurant was fantastic and staff was friendly and helpful Thank you! Will recommend to my friends & family members also.

Excellent theme based hotel. Amezing staff excellent service. View from the balcony awesome. I think one of the best hotel in the Manali . They have Gaming area, Gym, lawn, Disco. Overall it was a pleasant experience.

Really very amazing stay at hotel smugglers. We are come to Manali for chill out . So we decided that we should choose a hotel which has all the activities in hotel only because we come to Manali or relax and we find everything here more than our expectations. We enjoy a lot there gaming zone and bonfire and music at there lawn. Room size is very good with all amenities . Food was good, service 10 out of 10. All over everything is good.

Beautiful stay with mind blowing views , property was having all the amenities like games room , gym , central heating , lawn with sitting , rooms were spacious and clean with a balcony having lovely views . Food was good too . Hidimba devi temple is 10 mins walk and mall road 20 mins. Also the Staff was polite and helpfull.

Only downside is when it is snowing and its slippery , normal vehicles are not allowed bcoz it is little uphill. So we had to take 4x4 everytime from mall road which is little costly .

the property is good. facilities are good.

reaching the property with a suv is a task by itself. very narrow roads. gravels. I can’t call this as a road at all. a 400 meter stretch up hill with horrible roads.

Everything is fine. Staff was cooperative. Clean and nice

Distance from city centre. In hills the distance matter.

One of the best hotel in manali. It's a small boutique theme based hotel situated between the apple 🍎🍏 orchids. Room size is very good with all amenities. View was awesome from the balcony, room neat and clean . Food was also good , service and all staff good . They have Indore gaming zone,lawn ,Gym ,Disco overall it was a pleasant experience.

Very highly recommend 🙂 The room balcony view is awesome and room ambience is perfect. You can see the snow mountain View from balcony. 🙂 The room are big and clean and feel pleasant. 🙂Hotel just located at perfect place just 600 meters from Hidimba Devi temple. 👌Food was delicious, service was excellent and staff was very cordial. 👉They have lots of activity in the hotel like proper playing zone, lawn in there bonfire, Gym and Disco. All over highly recommend.

Everything was good

This like paradise view and rooms are literally very beautiful. My decision is ❤my fully right to choose hotel smuggler. From the starting check in was very smooth and they upgrade my room from Elizabeth to jack Sparrow. Room is very beautiful with all amenities from temperature control, very comfortable bed, sofa chais for seating, tea coffee maker in room and lots of other amenities. They take of each and every little thing in the room. If I talking about it's amazing😍👍🤩, you can see full manali, apple orchids, mountains and passes from the room. If you book a hotel it's not about only room, so this hotel all other amenities for the Entertainment for the guest 1 they have very huge and beautiful gaming zone in the front of the property with all major indoor games like pool table, table tennis, chess, carom and lot more. I spent most of time in their playing zone and in law and. 2 very well organised lawn area with proper seating arrangements, they have micky mouse and trampoline for children 👶👧👦 in lawn. In evening they arrange bonfire with music in the lawn. It's very pleasant experience bonfire in mountain. We drink in lawn and ate our dinner there. Really 10 points to lawn. 3 they have proper Gym set up, but i am not Gym person. So just click photo there Out of that they theme based restaurant and food 🍲🍲 is very very delicious and they also have disco if don't to sit in lawn than enjoy party night in disco. Staff and service is up to mark. Thumbs👍 up to hotel smuggler and highly recommend.

My experience in the hotel smuggler was great. We stayed twice in the hotel during our trip. The hotel provides you with all the basic and necessary amenities. The rooms are spacious, cozy, and comfortable. Each room has a balcony attached to it with an amazing view. The staff is also very helpful. The food is very yummy. They have playing zone, disco, Gym, lwan. Everything is great. helpful. Food is very yummy.I would highly recommend everyone to give it a shot.

Room, bed, staff

Location