1/10
Reviewed Oct 17, 2026Un solo aire acondicionado funciona, los utilicilios de cocina en mal estado, el ambiente no es agradable, no entregaron la habitación a lista a la hora pautada y en la salida si exigen puntualidad
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About this hotel
Central Location
Cool Apt en el Downtown de Madrid-La Latina is conveniently located near Plaza Mayor and Mercado San Miguel, providing easy access to top attractions in Madrid.
Modern Amenities
Guests can enjoy free WiFi, air conditioning, and household amenities, including an oven, coffee machine, dishwasher, and lift for added convenience.
Comfortable Accommodation
The spacious apartment boasts 3 bedrooms, a well-equipped kitchen, a cozy living room, and modern facilities like TV, towels, and bed linen for a relaxing stay.
Book your stay now at Cool Apt en el Downtown de Madrid-La Latina for a memorable experience in Madrid!
Important Information
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
11:00 AM
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
Sanitized tableware & silverware
Contactless check-in/check-out
Smoke alarms
Shared stationery like menus, pens are removed
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
Process in place to check health of guests
Access to health care professionals
Room Types
Three-Bedroom Apartment
Up to 7 guests71 sqmDouble bed (131-150 cm wide), Double bed (131-150 cm wide), Double bed (131-150 cm wide), Sofa bed (Variable Size)
This spacious apartment includes 1 living room, 3 separate bedrooms and 1 bathroom with a bath or a shower and a hairdryer. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment offers air conditioning, a washing machine, a tea and coffee maker, a dining area and a TV. The unit has 4 beds.
Sleeps
Up to 7 guests
7 adults · 6 children
Beds
Double bed (131-150 cm wide), Double bed (131-150 cm wide), Double bed (131-150 cm wide), Sofa bed (Variable Size)
Room details
71 sqm
In-room amenities
Coffee/tea makerTVAir conditioningHair dryerKitchenetteRefrigeratorToiletMicrowaveDishwasherWashing machinePrivate bathroomHeatingKitchenSofaDining areaElectric kettle
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Guest reviews(8 total)
Provider-sourced guest reviews.
1/10
Reviewed Oct 10, 2026Ubicación
No pudimos alejarnos enbel departamento contratado. A la hora del checking nos avisaron que no podíamos ingresar x una falla eléctrica y nos tenían que reubicar. Luego de 1hs de espera en la recepción del dpto no reubicaron en otra a la vuelta. Estábamos con niños y fue muy difícil la comunicación con ellos.
1/10
Reviewed Oct 7, 2026Ceci est un scam. Ils nous ont prévenu la veille qu'il y avait un soucis avec l'appartement et nous ont dit qu'ils avaient trouver une solution pour nous reloger. Le lendemain matin ils nous ont dit qu'au final on n'avait rien et nous ont demandé de procéder à l'annulation de l'appartement. Faites attention si vous annulez sur le booking seulement 50% vous sera rendu, ne tomber pas dans ce piège. Une fois annulé avec le service client booking, nous avons retrouvé une heure après l'appartement disponible sur booking. Une arnaque...
8/10
Reviewed Oct 1, 2024everything is good, the location is excellent.
1/10
Reviewed May 30, 2024The host was so unprofessional and disrespectful
6/10
Reviewed Apr 30, 2024The lication was perfect. near to everything needed.
wifi doesn’t work. in the bathroom the water was or very cold or very very hot. it was impossible to take a shower.
8/10
Reviewed Mar 11, 2024The location was great. Right next to the Metro and a 5 min walk to Plaza Mayor. Lot of restaurants close by and were open late. The laundromat is a 3 min walk
The internet did not work at all. It was very difficult to plan as the internet did not work
10/10
Reviewed Feb 1, 2024The location was perfect and the apartment was clean and very comfortable. One of the best places I’ve stayed in.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Ubicación
Areas to consider
- •Could not access booked apartment due to electrical failure; forced to be rebooked after ~1 hour wait.
- •Poor communication from staff during check-in and relocation, especially difficult with children.
- •Alleged deceptive cancellation/refund practice — guest reports being asked to cancel and only receiving 50% refund; apartment appeared available again on booking.
Cleanliness
10/10Standard quality for this hotel tier.
Service
5.5/10Negative: poor communication during check-in, long wait (≈1 hour) and difficulty coordinating relocation while guests had children.
Location
9.2/10Positive: 'Ubicación' listed as a pro — convenient location praised by reviewer.
Room Quality
5/10Negative: electrical failure prevented access to the booked apartment and required rebooking.
Amenities
10/10Standard quality for this hotel tier.
Value for Money
4/10Negative: reviewer reports deceptive cancellation/refund practices (only 50% returned) and calls the situation a scam.
Food and Beverage
10/10Standard quality for this hotel tier.
Overall Experience
5.5/10Negative overall: disrupted stay due to electrical issue, forced rebooking, poor communication and alleged scam behavior affected the experience.