Luxury Two Queen Beds Condo - Grande Rockies Resort Indoor Parking Pool Hot tub GYM

Customer service is amazing! The unit is super clean and tidy, has lots of useful things that are not always there in hotels - like full kitchen, cozy balcony with grill, dishwasher and washing machine. Access to swimming pool and underground garage is another advantage. Also, the restaurant downstairs makes the stay very comfy!

No complains at all!!!

The kitchen, easy parking, amazing pool, great location

Expensive, and 2/3 elevators did not work during the week we stayed there

location was good, only a few minute walk to down town

1. The bed that I slept in had a blood stain on the white duvet. I have laundered enough blood stains to know that this was not laundered since the stain as it was still a bright red color. 2. The bathroom sink was plugged. Even the slightest use, whether washing our hands or brushing our teeth left stagnant water for several minutes before draining. 3. We left the place clean, but wanted to know why it was up to us to take out the garbage, especially since it was on another floor. Only one elevator was working so we had to take the stairs and made 2 trips to the basement to our car, then an extra trip to take out the garbage. Why are we paying a $100 cleaning fee when we have to go out of our way to take out the garbage? Hotels do not charge us a cleaning fee. For the premium price that we paid, at $600 a night, I feel that we should have gotten a premium experience which we did not get. I recently stayed in Vancouver and paid $225 a night and we got a premium experience for 1/3 of the cost.

Clean and spacious condo. Quiet. Great location.

There isn’t a view of the mountains. The windows look out over a parking lot and other buildings.

Les équipements de la chambre au top et piscine de l'établissement particulièrement appréciée par mes enfants

Accueil de l'hôte (en clair si vous venez via booking, il vous donne l'impression que vous n'êtes pas sa priorité) et pas de petit déjeuner inclus dans le prix.

It’s roomy, good location and clean

Parking lot entrance and parking lot doesn’t enough light

Location was excellent

Facility is clean.

The washroom door is hard close/open. AC is not working, which is uncomfortable for us to sleep.

The location was very good, very central, we could find a supermarket and small shops nearby. From the balcony you could see part of the mountains and we loved that. The managers were very kind to solve some problems with appliances that we had.

The cleanliness of the place. At first glance, everything looked very good. The bathroom needed a major cleaning, the paintings were very dusty and under the beds it seemed that it had not been cleaned a long time ago.

The apartment unit, facilities and parking. A short walk to the center town but enjoy every step of it.

Nothing much to list.

The location is easy to get to and from. The pool / hot tub are truly the only reason I would consider going back to.

Upon arrival I could see that the luxury was far from what I was expecting. You could easily see dirty walls, shower, table legs and chairs were dirty and not cleaned properly. When we arrived I went to set up the play pen for my baby and it was broken. I called and spoke to the owner and was told there was nothing that he could do and I would have to sleep with my baby or just put them on the bed. I sent another message but it was not even acknowledged and I was just asked to rate it 10/10. I then brought up a few concerns and they were all dismissed. We ended up finding an awesome rental company who was able to provide us with a new playpen at our cost. The next day the owner or someone dropped off a new playpen but it was a little late. Had zero communication about them or anyone dropping by to drop it off. I have added some photos of some very large dust bunnies and grime in the bathroom. A used dental flosser 🤢 the shower and walls. There was food all in-between the cupboard and stove. The kitchen cupboards are in poor condition, one of the latches being broken on arrival and call see they tried to fix it. For having to pay a $100 cleaning fee to get something so dirty is just gross. I've stayed at many different accommodations and have never seen one so unkept and dirty.

Дуже гарне місцерозташування. Чудова квартира та басейн і джакузі!

Spacious, well stocked, clean and comfortable.

Heat difficult to turn down. Even when adjusted came back to 21 string night and slept poorly due to heat, sore throats and stuffy noses in mornings.

Pool area was great for little kids

Elevator didn’t work when pushed the button on 3rd floor to go down

The location and it was clean and comfortable.

Someone pooped in the pool and it took the hotel staff over an hour to come and put a no swimming sign up. Not the hosts fault.

The location, pool and balcony

Two queen beds, great parking spot, spacious apartment

Watered down hand soap

Really clean and comfortable place. I highly recommend it if you travel with young kids, as they will love the pool ! Location is perfect and the hosts are responsive and very accommodating.

Facilities and location

One elevator was damaged.

It has everything I need. A house away from home. I can cook food for a picky eater with allergy problem. I can do laundry if clothes are wet and dirty but did not have a chance to do it. It has diswasher and a fridge. I can make coffee and has a pitcher with filter. A safe place to be and has underground parking.

The elavator #1 is not fixed and underground parking smell bad. It’s dirty and dusty. The carpet in the hallway looks old, dusty, dirty, and needs cleaning. The bathroom has no locked door.

The layout of the unit and the full kitchen. The kids loved the water park. Very acessible

Location was great! Hot tub and pool area very nice! Parking was very handy. Close to all amenities.

Plenty of space for our family of five. The room has everything you need including a washer and dryer. Great mountain views. Kids loved the pool and slides.

Access to the car parks is a little tricky and finding your room from the basement is a mission. Quite a decent walk into town from here.

가족과 함께 지내기 좋았습니다. 세탁기가 있어서 빨래하기 좋았고 음식을 해먹을수 있었고 위치도. 좋고 주차시설까지 편하게 보낼수 있었습니다.

Nice host, great room condition, pool and hot tub! Recommend to family

The room was lovely and the amenities were great. The building is being renovated but it did not affect our stay.

We unfortunately had quite a time with the code to get into the room. When it worked we put all our personal items in & went to get luggage. Then we couldn’t get back in the rom which was disconcerting. Fortunately our host was available to give us another code & we could get in.

overall Cleanliness except couple of places, everything that was presented in the photo was there. accessibility. Nice kitchen had everything.

one of the bed sheet had old red spots, the shower soap dispenser were not working, only one was working (for me it was ok) but could be a challenge for someone else. Plus the swimming pool was very far from room and because of construction going on in corridors it was difficult to go through them. (this should be informed to client beforehand.)

The condo was great. It was clean and had everything we needed. We loved how we could walk from the property to lots of great places in Canmore.

Location was great. Short walk to everything and away from railway tracks, so quiet. Suite was very clean. A few pieces of cutlery were dirty but otherwise very clean. Fridge was spotless and no odor. Lots of tea and coffee and basic spices and cooking oil available. Indoor outdoor hot tub was nice and very hot. Beds were very comfortable

As in all condo rentals the frying pans were non stick and starting to flake off the Teflon. Ceramic pans or stainless steel would be better choice to supply. The building is getting some renovation done and one day was very noisy. Not anything that could be avoided to keep the building in good shape.

The apartment facilities were fantastic, including everything you need in terms of basics for laundry and cleaning.

Indoor parking.

You had all of the necessary kitchen, bathroom and bedding essentials. You had extra hooks everywhere to hang things. The condo was very clean, organized and felt like home, a great place to stay.

The fireplace did not work. Otherwise no issues.

We liked the apartment! So cozy and cute! They provided shampoo, conditioner, body wash, etc. The location is really good! The resort too! We fully recommend! :) Thanks!

The heater in the bedroom

The conditioner dispenser was either empty, or plugged, as you couldn’t get any conditioner out.

Very clean, cozy stay! Spacious and very close to the city centre!

Bedroom tv did not want to connect to the internet and a lot of noise from the unit above right through the night.

The fireplace and tv. Hot tub was nice when you went outside.

I booked this on booking.com and the instructions and codes for entry were wrong!!! The parking sucks-limited. I spent another $60 on parking. Luxury condo-not so much. Not sure what luxury in the description referred to. There was also no view of the mountains as the description said.

Location was perfect . The directions into the garage, apartment and amenities were very clear.

Outside the apartment the hallways were very dirty the carpet was bubbling up everywhere.. The light in the bedroom flickered, so beyond sleeping I didn't use that room and worked at the kitchen table instead of the cute little desk. No measuring cup, musty smelling towels and the conditioner wouldn't come out of the dispenser in the shower- minor things really, but that's where the value for $$ comes in.

As described, we received all the check-in instructions a few days before arrival. Property had everything we needed.

Beautiful property. Condo was very comfortable and clean. Nice location

Nothing

Great condo close to downtown. Great facilities and well stocked with the usual condiments and cleaning gear.

Couldn’t turn on dishwasher for some reason,

Excellent communication and instructions by the owners of the unit. Everything was comfortable and easy for our one night stay. The facilities were excellent for families.

It was a bit pricey but seemed on par for the area.

Everything was exceptional! Beautiful condo, clean with a great location. The host communicated everything on time and provided all necessary passcodes. Highly recommended!

Very nice clean apartment renovated with many amenities all information good and clear provided by email we will definitely return to this place.

Nothing

Beautiful, clean, comfortable

No lock on the bathroom door

location, facility

The owners were very accommodating and extremely helpful. The apartment was clean and had everything we could have needed. The pool and hot tub was a great addition as well as good food downstairs in the restaurant.

There wasn't anything we didn't like it was great.

Convient, clean, spacious, good restaurant under.

Nothing

I liked the place, the apartment is clean, is close to everything. The kitchen utilities were clean. Comfortable beds, easy access to the room, parking. I liked the autochecking.

I did not like that during the booking the did not say that the pool was closed. When we arrived at the hotel I went with my kids to the pool and it was closed to maintenance. I think it is better to say that before.

The room was clean and all supplies were provided. The amenities like the swimming pool were excellent. The check in process was extremely easy and convenient.

We came with 2 vehicles and there was no room to park an additional vehicle. There was no outdoor parking lot and street parking close by was almost impossible to find. For a complex that big there should be additional parking. Everybody was complaining about that. There is a huge empty area out front that was not and cannot be utilized.

Good location. Close to everything

Everything was good.

We really enjoyed using the hot tub and pool, the apartment is comfortable, well equipped and in a good location not far from a few shops and restaurants

John and Grace’s apartment provided everything you could need for a comfortable , relaxing stay

It was a little bit far from the town centre so a car was necessary for anyone older or physically impaired

It’s an extremely clean, well-equipped, organized, and well located apartment. The facilities are excellent too. The condo has two swimming pools, a hot tub, and a fairly good gym.

Nothing, the property exceeded our expectations.

Very clean and cozy condo.

Good location within convenient walking distance to the center.

Communication regarding codes

Slow elevator. Ratty carpets in hallways. “Resort” felt run down

Bedroom and kitchen was spacious.

property was very dirty and dusty!!! The owners are dealing with big water leak in the bathroom. We talked with the building maintenance guy. He said they have been dealing with this for a month now. The Owners didn’t mention this to us until we checked in. We came home after shopping and there was water dripping from the ceiling and running down the wall in the bathroom. We had to clean up the water and wait for maintenance to show up. Super annoying when your on vacation with your kids and your new born baby keeps waking up. In total, We had four visits from maintenance and three from the Plummer before they sorted it out. informed the owners and all they said is “We feel sorry about this”” Maybe don’t rent out your unit before your water leak is fixed!!!! We won’t stay here again.

Location

The apartment was worn out, doors broken, window handles broken, shower doors not working proper/broken. Water damage in the bathroom, light fixture taken off and placed on the counter, was looking like construction site, The bathroom was very dirty. Kitchen utensils are not useable. Coffee maker not working proper, pans are old, no can opener, cutting knives not usable (broken, cracked, tips broken of, not sharp - dangerous) etc. It was a shame to see, in how poor conditions our apartment was. It did more or less the job for our stay, but it was for sure a surprise!

location, pool

the pull-out couch was not super comfortable

we liked the location and all the restaurants close by. The out door hot was great. a little to hot but still good.

The walls are paper thin. The people above and beside were easily heard. We knew if they were walking, running water or pretty much anything they were doing it was heard. Under the beds, around the shower and the patio door do not get cleaned.