ALON CLOUD9 Beach Front

Location- short walk from the famous Cloud 9 surfing area, quiet, clean and great staff. They served hearty breakfast and were the highlight of our mornings. Ray and the ladies made our stay more homey.

Parts of property under construction.

L’établissement est idéalement situé, juste à côté du spot de surf de Cloud 9 avec un accès direct depuis le jardin ce qui nous a permis d’y accéder sans avoir à payer de frais supplémentaires. La literie était incroyable : nous avons très bien dormi, notamment grâce à une climatisation efficace et silencieuse. Le petit-déjeuner était également excellent et copieux. Nous avons particulièrement apprécié la discrétion du personnel, tout en restant disponible et attentif lorsque nous en avions besoin. Un séjour parfait, nous recommandons vivement cet établissement !

Absolutely loved our stay at ALON. Big shout out to Ray who was an exceptional host and manager. The ladies in the kitchen were amazing and breakfast and coffee each day was amazing. 100% recommend and I Will defiantly be back

That my trip wasn’t longer

Location! It was absolute beachfront, directly in front of Cloud 9, Quicksilver and Jacking Horse surf breaks with its own raised viewing platform for a surf check. The beach requires an admission fee from tourists ordinarily but as guests of ALON, it was a great bonus that we didn’t have to pay this.

It was undergoing some works during our stay but it will be even better once these are completed.

Amazing location if you want to be right on Cloud9. It’s also by the road so you can easily go out and grab what you need from the store.

The proximity to the beach and the excellent service by the staff, especially Traemey (Rey) who was absolutely first class and went above and beyond to help us each day. The rooms are nice and the bed was comfortable…. The breakfasts were delicious and delivered right to your villa which was handy.

The property is al little run down and needs a lot of maintenance… Outdoor timber flooring was rotten/broken, I actually put my foot through one section! No hot water at all, so if you can’t do cold showers you’re stuffed haha

Tout

Rien

The bungalows are lovely, spacious and super clean! Great location right on cloud 9. Staff are amazing and breakfast is yummy :) definitely recommend staying here, one of my favorites in Siargao

The property had quite literally the perfect location, on a private field of grass directly on the beachfront. The staff, Ante edna, ante risa, kevin, curly, rey, kuya raymond and Kent who is a professional surfer and gives surf lessons were the nicest hosts I have ever had in any property around the world, when I got sick they even cooked special meals just for me, called me for dinner and just generally provided services that weren’t “expected”. Special Thanks to Kent for the surf trips as well as Rey for our Island trip and the scooter driving lessons!

Good breakfast. Good location

Very poor hot water for 4 days. TV never worked

Location location location!

Loved the property but just a few minor maintenance issues need addressing ie. Rotten / broken stairs, and hot water would be a bonus lol! But honestly didn’t miss it

The accomodation is right outside Cloud 9. Unlimited view of sunrise and sunset.. very good accommodation. The staff are very helpful especially Kuya Ray.. He organised my daughter's surf lesson, motorcycle rental and transportation to and from the airport. The breakfasts are tasty and good.. best longganisa!! 👌

Amazing location , directly near the beach, big villas. Lots of flowers, trees around.

Dangerous steps and terrace ! The wooden panels are rotten so you have to watch your steps. The towels have stains. The first 2 days the room was not proper cleaned even when I asked for it. I finally cleaned the room myself. Cockroaches in the room! I finally bought spray myself. Outdoor shower not working at all. Indoor shower super low water pressure. I booked a surf lesson for 6.30 am but no teacher arrived. Unfortunately no one really cares about this beautiful place which could be outstanding if some effort would have been put into it. I left earlier and booked another place to enjoy the last 3 days of my vacation .

The location

Hygiene issues!! Animals (dogs/cats,.. ) are eating the food prepared for the guests in the kitchen. Cockroaches in the rooms and kitchen. Even though we asked the hotel team for pest control, it never happened. We left earlier and moved to another hotel!!

Le petit déjeuner était formidable !!Les personnel aussi

L’endroit était délabré et mon mari a passé à travers le le plancher un mètre plus bas ,qui lui a fait des hématomes et une problème de dos jusqu’au présent.Un voisin a subi la même sort 3 jours avant .C’est endroit est dangereux et nécessite une rénovation urgente!!Le wifi très faible !!Donc pas de télévision pendant 8 jours.

Everyone of the staff was very nice. Special thanks to Ray for making our stay at Alon exceptional 🙏🏼.

Nothing. One thing: more (comfortable) beds at the swimmingpool.

What I liked most about the property was the room itself — it was beautiful, spacious, and very comfortable, with a relaxing atmosphere that made it easy to unwind. The beachfront location is also a big plus, offering a great setting (even though the weather during my stay wasn’t ideal). I also truly appreciated the staff. They were very kind, friendly, and always willing to help, doing their best despite the challenges the property was facing at the time. Their positive attitude definitely contributed to making the stay enjoyable.

The main issue during my stay was the water supply problem. I was informed upon arrival that there had already been no water for two days, and unfortunately the issue continued for another two days while I was there. Having to wash using a tank filled with swimming pool water was quite inconvenient and not what you expect when booking accommodation. I also felt that the overall organization and communication could be improved, particularly in managing and proactively informing guests about operational issues. With better coordination and infrastructure reliability, the experience would have been significantly better.

Location is awesome, staff is great and the bungalows are beautiful

The staff was supper accomodating and ensured our stay was comfortable and provided the attention to detail for all the members of my family. Location is perfect right in front of cloud 9 it is peaceful and tranquil away from the busy part of General Luna. Rooms are spacious especially for the location. A special thank you to the staff for putting together a boodle fight spread after picking up fresh fish from the markets

The property does show wear and tear but also adds to the charm and experience of island life. If you are not spending all your time at the hotel you can look beyond this and experience the hotel staff hospitality. Massage and laundry service are next door, awesome BBQ place across the road and walking distance to the surf school and Cloud 9 pier!

Mattress and pillows are good. Staffs and manager are very helpful.

The water pressure is weak. When it rained, water was at our bathroom floor. There were many cats at dining area. Some cats would go up the table and some would go to your legs.

Location was very good right in the heart of Cloud 9, perfect to surf and if you want to escape all the noise and crowds of General Luna, which is still very easy to reach by only 10min scooter ride. The owner and the staff were very nice and always there to help, service a bit slow but overall nothing to complain about. The villa was clean, spacious and the decoration minimal but nice.

The only down side might be the breakfast, could be improved, but there are many spots around where to have breakfast and all walking distance if you need

המארחים חמודים ברמות הרגשנו ממש בבית , עזרו בכל דבר שהיינו צריכים המיקום חמש דק נסיעה מהמרכז, הוא בקלאוד 9 איפה שהגולשים אז נחמד ושקט בלילה ואפשר להגיע מהר באופנוע למרכז

L’hôtel est idéalement situé, juste à côté d’une plage absolument magnifique. Les chambres sont très confortables et spacieuses, et le petit-déjeuner est excellent (mention spéciale pour les granola bowls, les fruits et le miel). Le personnel est tout simplement adorable : attentionné, très réactif et toujours aux petits soins. Nous avions un problème avec l'eau chaude qui a été corrigé. Après avoir été déçus par un autre logement, nous sommes revenus ici tant nous avions apprécié l’accueil, ce qui est particulièrement précieux pour des voyageurs après plusieurs mois de route. Un grand merci à toute l’équipe, et tous nos encouragements pour la suite !

Big kudos to the staff who made our stay exceptional from the check in experience, to the 5 star treatment all the way until our last moments at the resort. Especially thankful for Ante Edna, Ante Risa, Curly, Rey, Kevin and Dave for their exceptional professionalism and care.

N/A

L’emplacement à cloud 9 est parfait, le personnel est aux petits soins et très accueillant, le petit déjeuner est très bon

Tout ! L’emplacement exceptionnel, la gentillesse de Kevin qui a été extrêmement serviable pendant notre séjour et d’une grand aide. La petite villa est vraiment très propre et ils passent faire un petit ménage sans que vous ne le demandiez.

Rien, tout était parfait.

We loved our spacious room and the staff was always available to accommodate our surfing schedule and even helped plan a couple boat trips for us to see unique surfing locations! We loved the breakfast and coffee every morning also.

I wouldn't change anything!

Great location 10/10 Right in front on Cloud9

Location is great, the villas are spacious with full amenity, the staff were attentive and caring to all needs. Especially Rey responded swiftly and kindly with all my requests needing a special praise.

Outdoor shower was not functioning at the time I stayed. Swimming pool is not fancy in shape, size and build.

Fantastic staff - Ray went above and beyond with his service and care for us!! He made sure we got everything we needed or requested and even helped us get a motorbike rental within the same hour and sorted an island tour for us. Also the place very well located and lovely breakfast every morning. Seconds away from the beach at Cloud 9 so very convenient and great options for restaurants nearby. Would 100% stay here again!

None

Environnement exceptionnel, emplacement parfait, et surtout un staff aux petits soins et d'une grande amabilité ! Mention spéciale pour Rey, très attentif et hyper serviable ! Bravo !

Were satisfied i like th eplace its so quiet

Nothing

Todo fue espectacular, la ubicación es perfecta para todo, cerca al centro de la ciudad, y al lado del sitio perfecto para surfear si quieres aprender o eres principiante, el sitio es muy lindo y las habitaciones son muy cómodas y muy limpias, Mark el de la recepción estuvo muy pendiente de todos los detalles

Breakfast was great! Absolutely best location on the beach with big garden and entrance right on the beach. They also rent us a scooter for 300 PHP/day.

Lot of cats😌

Very friendly staff, perfect location for Cloud 9, spacious and very nice rooms, AC worked perfectly, delicious breakfast, huge common area and garden to relax, you can directly rent a motorcycle, pick-up service arranged to airport. Best accommodation on the Philippines so far!

Increible personal, lugar y ubicación.

nada, todo era tal y como se describe maravilloso.

We were celebrating our daughter’s first birthday and between staying at another place. Alon was able to provide a birthday celebration that we will always remember and for sure would never get on our own. It was a team effort by Kevin, Rey, Curly, Edna, and Riza. all delivered a wonderful experience. The grounds of the property are nestled between cloud 9 and jacking horse surf spots in front of a nice beach area for kids just barefoot steps away. The breakfast was wonderful each morning and we wanted to take the pancake recipe home with us. The room is spacious and easily accommodated our family for 3 including our baby. The staff makes the experience day by day great by always being helpful with a warm smile. I would highly recommend staying here, and if you are between places this is an easy choice to not pass up on.

Water flow from shower head was so small you can barely flush the foam. The staff did check the head and come out with the conclusion that it is not good. Yet they hadn’t done much about it to improve since until we left.

De locatie was top, de mensen waren superlief. Huisjes zijn erg comfortabel. Wij wilden surfles nemen en dat werd geregeld vanuit Alon en supertijd gehad met de surfleraren. Ook scooter gehuurd via hier, worden gebracht en opgehaald. Echt een geweldige plek!

The location, the staff, the room size

The water pressure was not very strong

Ho amato il contesto, bungalow immerso nella natura a due passi dal mare. La camera era spaziosa, pulita e il letto molto comodo. Lo staff gentilissimo e molto disponibile, ci hanno organizzato il transfer per e dall’aereporto, ci hanno organizzato il tour nelle tre isole e fatto noleggiare lo scooter.

Forse metterei più vanity kit in camera e cambierei giornalmente gli asciugamani, ma per il resto tutto bellissimo.

The accommodation has a great location, just a few steps from Cloud 9, and has a private entrance to the beach. The room is also nicely designed in a tropical style. I especially appreciated the variety of breakfasts and the good coffee, which was not the case on the other islands. All of these were served to our terrace. The best thing of all, however, was the helpful staff, especially Rei, who took care of us and made our stay truly exceptional.

I had an amazing stay at ALON CLOUD 9. The location is perfect and the property is beautifully maintained, making it a great place to relax and enjoy the area. Breakfast was always fresh, delicious, and a great way to start each day. What really made the stay exceptional was the staff. Everyone was friendly and attentive, but a special mention goes to Rey, who consistently went above and beyond to make sure everything was perfect. His hospitality truly elevated the experience.

Perfect location to Cloud9 surf break 🌊

A little run down but kept very clean with wonderful staff 👏😊

Size of rooms and location

In need of maintenance and renovations, broken/rotten steps and decking boards, leaking A/C (was fixed), low water pressure in showers, warped doors allowing lots of mosquitoes into rooms and even received electrical shocks from tap fittings

the neighborhood is quiet.. the staff/people are friendly, warm and courteous.. the location is excellent (near Cloud 9)

the swimming pool was being cleaned so i didn't get a chance to use it

La cabaña estaba genial, la cama super cómoda y la ubicación inmejorable. El personal súper atento y dispuesto.

La piscina estaba muy sucia y se veía descuidada.

Staffs are really accomodating and they helped us in every way possible, our vacation is super smooth because we dont need to worry about the security and the other things needed when travelling/while in vacation. I will book this again on my next visit in Siargao. if you are into beach front, then you should consider this, and you dont need to pay for 100 entrance to go to Cloud 9 bridge as you will be exiting towards the beach here. Thank you so much again for the experience.

I think the only thing i can suggest is to put a signage of the name of the resort, as our tuktuk driver most of the time didnt drop us on the correct destination unless we said to stop but other thing about that is remarkable.

La ubicación en Cloud 9 El personal amable y disponible (sobre todo Kevin) El amplio tamaño del cuarto

En general el hotel está bien, pero creo que le falta un poco de “cariño” a nivel general, por ejemplo: mejorar un poco la zona de la piscina: solamente había 1 tumbona - así que es praticamente imposible tumbarse a tomar el sol; ampliar un poco la carta del desayuno o que sea más completo.

-Stanze pulite e spaziose -accesso diretto alla spiaggia cloud 9 -a 2 minuti a piedi dal Beach bar Loka molto buono -colazione fantastica -personale gentilissimo e disponibile a qualsiasi esigenza -lontano dal caos di general luna ma allo stesso tempo a pochi minuti di tuktuk dal centro -sicuramente è il migliore che c’è a cloud 9!!! Grazie a tutto lo staff, hanno accolto me mio marito e il bimbo nel migliore dei modi

The location , directly on the beach and cloud 9 pier. The swimming pool was nice . The room are large and comfortable . Overall, the kindness and efficiency of Kevin the manager . Kevin has been of a wonderful help to solve our issues . Many Thanks to Kevin and all the staff !

Nothing

Very nice staff and lovely breakfast . Excellent service for all questions

Location, bungalow style, staff, all

Perfect location near the beach of cloud 9. Helpful and friendly staff.

Der Staff! Die Angestellten war so freundlich und dennoch respektvoll. Wir wurden wunderbar umsorgt. Der Garten war auch wunderschön und der Zugang zum Strand direkt am Ende des Gartens.

Las villas son lo mejor: amplias, renovadas y decoradas con gusto. Camas comodísimas, baños muy grandes y nuevos, con ducha interior y exterior, y aire acondicionado perfecto. Todo muy limpio y confortable. Nos alojamos en familia (3 personas) y la experiencia fue excelente. La atención y amabilidad del personal, especialmente de Julius, han sido impecables: nos organizó excursiones, clases de surf, traslados…siempre con una sonrisa y mucha disposición. La ubicación no puede ser mejor: justo frente a Cloud 9, una playa maravillosa para surfear, nadar, tomar algo y disfrutar de atardeceres espectaculares. La piscina siempre limpia y agradable.

Por decir algo a mejorar, la zona exterior de la recepción y piscina podrían actualizarse un poco.

The staff went out of their way to help us in every way. I lost my license and they checked around for it. Julius was a great manager.

Staff were friendly

The room TV not working properly even after it was “checked to be fixed”; no hot shower; utensils were not clean -coffee cup and spoon; grounds were not cleaned ( dog poop) in a couple of spots

Location was amazing!! Rooms were very comfortable and like the extra single bed in it for our daughter. Julius the manager went above and beyond for our family holiday, he was absolutely amazing. Can’t wait to return.

We had such a great experience staying at ALON Cloud 9 Hotel. Even before we arrived, Julius got in touch with us to help arrange our airport pickup, which made everything so easy. He was super friendly and helpful the entire time, always ready to give us tips on where to go and what to see around the island. The rooms were really spacious and pretty — we loved how clean and fresh they were every single day. Big shoutout to Edna and her team for the amazing breakfast every morning. It was such a nice way to start the day. And the location? Perfect. It’s right in front of the Cloud 9 boardwalk, and the best part is that the hotel has its own private entrance to the beach — no need to pay the 100 pesos entrance fee every time. That was a huge plus!

What a great hotel and great stay. My cottage room was very nice, clean and comfortable. The hotel compound is lush green and decent pool. Breakfast was very good. I could not get enough of the Hawaiian salmon! The best part was the manager, Julius. He is so welcoming, and does his utmost to make your stay memorable. He is manager/concierge/ problem solver, all in one!

None

Location was great, within the Cloud 9 beach so did not have to pay the beach entry fee. Close to everything but still secluded and private. Our host, Julius, was amazing and helped with dinner reservations and recommendations, surfing lessons for some in our party, and arranging for transportation. The staff was super friendly and helpful, even going out of their way to help locate a lost bag at the ferry port. The villas were well appointed, eco conscious, clean and comfortable with good AC. Fun, convenient restaurant next door on the beach was a good option while the restaurant on site was being renovated. I would come back and stay here again.

Nothing.

Warm welcome from staff Akways willing to help

Friendly staff, great location, nice rooms and bathrooms. Breakfast was good. Very enjoyable stay and would stay here again!

It had no kettle. I’d much prefer a kettle other than a coffee machine that uses capsules, much more versatile especially as it rained so much!

After 3 jets, 1 prop plane, and one van ride we finally reached Alon Cloud 9 Resort in the pouring rain. Julius greeted us with umbrellas at the gate and escorted us to our cottage. For the next seven days were treated like royalty by Julius and his staff which made the whole trip worthwhile. The kitchen staff were amazing, cooking us an outstanding breakfast of eggs, pancakes, bacon, sausage, bangus, and lots of fresh fruit; perfect after all our early morning surf sessions. The housekeeping staff were also great, refreshing the room every day. The maintenance staff also did a great job keeping the beautiful hotel grounds immaculate. This was our first visit to Siargao and I feel like we really lucked out finding this resort. The location was perfect for surfing with direct beach access and the staff were remarkable. This trip has been a long time dream for me and it was just what I hoped for! Thanks Alon Crew!

Breakfast was delicious, tranquil and relaxing location. All the staff were so warm and welcoming, incredibly attentive and happy to help in any way. Julius the manager was there to assist on any request big or small. Would definitely recommend. Also stunning location right on top of the beach.

We loved staying at the bungalow - it really felt like living at the beach. Lovely plants surrounding the property and just a minutes walk upfront to the surf breaks. The location is just incredible. And it is not crowded - really serene. It feels like a private little sanctuary. The team was amazing and Julius was incredibly caring and thoughtful. He made us feel taken care of and right at home. A beautiful truly tropical beach stay! We can’t wait to go back!

The property doesn’t really have a restaurant/bar/kiosk nor there is a kitchen you can use so you need to go outside to get food, drinks and snacks. That is mostly ok because there are many options around. However, it made us not really hang at the pool as we knew we would want to eat or drink something so we preferred to hang at the pool at a different resort who had a full restaurant. I found that a little pity because it would be amazing to have at least a juice/smoothie bar in house.

This place was fantastic! Julius was an amazing host and made us feel very welcome. The room itself was spacious, the air conditioning worked perfectly, and the double blinds made it possible to keep the room nice and dark for sleeping. The bathroom was large, and the shower had great water pressure. Even though it’s right in the heart of Cloud 9, it was quiet and peaceful. Breakfasts were tasty, too. We’ll definitely stay here longer next time we’re in Siargao!

The only downside was the weak WiFi signal in the room, although it worked much better out on the terrace. Improving the WiFi inside would make this place absolutely perfect.

The staff was absolutely wonderful and really made our stay special. Nice hotel with clean rooms. Guessing it’s one of the nicest hotels on the island. I can highly recommend The Alon for your trip to Siargao.

might be difficult for guests who want available staff-reception for most of the day

The room was so gorgeous and comfortable, massive shower and lovely bathroom. The bed was the best ever. There was a daily housekeeper which was really nice. The resort has a gate which exits onto the beach, you couldn’t be any closer to the sea it is amazing. The breakfast was divine and there was good choice, local Filipino options as well as western choices too. The staff were so friendly and accommodating and the environment in the resort was so beautiful and calming. You are right in the heart of nature.

The villas are amazing and clean

Resort is centrally located to Cloud 9 beach area, restaurants, tuk tuk, and other establishments.

We stayed for 5 days and Netflix was not working during the entire stay.

We loved everything, especially the location of the place! Super friendly staff.

No new clean towels for 5 days and it smelled really bad on the toilet because there was no lid on the toiletpaper-basket where you leave your dirty papers after use.

Excellent location right on Cloud 9. Beautiful swimming pool, very good breakfast, calm but central position. It was perfect for what we wanted. The resort manager and staff were very helpful and helped us organising our stay (scooter, surf classes, transport to the airport).

Breakfast was great and the staff are very accommodating. Room and facility is clean.

During our stay the wifi went down.