Cloud 9 Surf Viewpoint
Cloud 9 Surf Viewpoint, Cloud 9 Boardwalk, General Luna, 8419 Surigao del Norte, Philippines- Viewpoint
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Charming Garden and Shared Lounge - Relax in our peaceful garden or socialize in the welcoming shared lounge area.
Convenient Bar and Free WiFi - Enjoy a refreshing drink at our on-site bar while staying connected with complimentary high-speed WiFi throughout the property.
Close Proximity to Popular Attractions - Explore the wonders of Guyam Island, Naked Island, and Magpupungko Rock Pools, all just a short distance away.
Experience comfort and convenience at its best at Casavia Siargao. Book your stay now for an unforgettable island getaway!
Check-in from
02:00 PM
Check-out by
11:00 AM
Children
Not allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
20 sqm
Courtyard View
In-room amenities
Sleeps
Up to 1 guests
1 adults
Beds
Bunk bed (Variable Size)
Room details
20 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
My favorite hostel in PH Veautyful , cozy , artistic feel good surrounded by wood Everything is good Always , thanks
The location is close to everything
This was the first hostel I stayed at that didn’t have a vibe! I literally met nobody here for 5 nights and I am a very social person. The staff was not very helpful when it came to changing my booking, and dismissive, esp the female who is mostly at the front desk. When you arrive onto the property the first thing you see is a bunch of trash. The private room has fake wallpaper that is falling down and the sink also has fake paper around it. It feels damp in there. I tried to leave after my first night but I would’ve been charged the entire booking so I stayed and was outside for most of the time.
Nice hostel,clean and comfortable. Lovely shared spaces to do some yoga or chill out. Calm atmosphere and safe. Location is amazing. Beach right behind and Cloud 9 a few minutes away.
The kitchen is not that useful because it’s not very clean and don’t have many utilities. I hope this is improved as it has a lot of potential. A swimming pool will be a plus as well.
The beds were nice but for how much you’re paying you’d expect more then just a thin sheet to sleep with
I came into this hostel with no expectation but as someone that has been backpacking for 8+ years I will so disappointed. My first night I was attacked by a drunken French man in the dorm at 3am when I attempted to turn on the ac (I was staying and paid for an ac room) when I told staff about the incident they didn’t seemed fussed and I was the one to request to move to another room. Nothing was done about to situation and staff didn’t ask the guest to leave even with multiple witnesses. Within the few days I was staying there my bike got broken into twice, when speaking to staff about it they shrugged it off and said “this happens all the time, weren’t you told at check in” I wasn’t told but also the fact this just “happens”. I ended up cutting my stay short as I felt so overwhelmingly uncomfortable in this accommodation and still the staff were reluctant to give me a refund on the days I had left in my stay. I had to be persistent I deserved a refund. As a place I was excited to stay in as it was a new hostel from my previous visit to the island it definitely needs some work.
The location was great — just a 1-minute walk to the beach and close to Cloud 9. There were also good restaurants within walking distance from the hostel, and the area felt peaceful.
The toilets and shower rooms were not always clean, and there were times when there was no water. It was frustrating having to inform the staff whenever there was no water in the toilet or shower. The kitchen could also be cleaner, and the dishwashing sponge definitely needs to be replaced.
Clean. Aesthetics. Architecture. Shared spaces were comfy. Privacy curtains, bathroom 100! Access to beach 1 minute walk
None
Everything!
Loved everything about this Hostel. Especially the bathrooms. I usually stay in privates, but felt like socialising so I booked casavia because a friend recommended it and I’m so happy I did. It’s the perfect hostel if you want to socialise, but not crazy party, the bathrooms are also huge and very private, so it doesn’t really feel like being in a hostel.
The cold showers. It was ok on hot days, but really bad when I got sick and I just wanted a warm shower. The sinks outside of the bathrooms, feels a bunt weird tbh.
Clean,great location and great staff they help with tours, bike rentals and transfers.
but no working wifi AT ALL data doesn’t work in the rooms and showers drip water there’s no water pressure.
best hostel in Siargao! the staff is the best!!
Casavia is lovely and well located, close to Cloud 9 area, away from the hustle and bustle of General Luna. The hostel is confortable and suitable for longer stay. Room was nice. Relaxing vibe. The shower pressure was the only down side for me. Would recommend if you’re visiting Siargao!
Staff was nice and location great
Towels were old and broken even if they were clean, they didn’t look good
Staff were all lovely, Carlos can answer any and all questions for you and set you up with whatever you need. Accommodation is super clean and I love the shelves in the bed, I tried to extend but was already booked out unfortunately.
the staff wren great, Carlos is a legend. The facilities and room were comfy and practical. Lovely communal spaces with good wifi connection. Easy access to main road.
I found the room quite hot especially on top bunk.
wifi很順 公共空間很舒適 離小沙灘跟潮池很近
淋浴沒有熱水 上樓不能穿鞋可是地板很多沙子
Friendly staff, close to cloud 9 and other surfspots
The bathroom was not clean enough It was loud in the shared room but this is a problem of the guests not from Casavia
It was a really good stay! We’re well informed about what’s happening evey night! They have a whatsapp group too! Really clean too!! Though they have construction going around the property, doesn’t really make a loud noise til mid day (if you prefer sleep all throughout) everyone was friendly!!! If you want a quiet spot near cloud9 and the tourism road defo would recommend this place!
Nothing!!! Just the construction nearby but they dont do any heavy machinery up until midday i would say which is pretty understandable, fair and nice of them
Fællesområderne, “eget” rum med mørklægningsgardin og personalet
Carlos at the front was so lovely and helpful! Hostel private room was nice and people staying there were friendly. Very cool location near cloud 9 surf break and the motorbike hire there was a good price and new bikes.
Bring earplugs to sleep in as it’s noisy at night and dogs barking loudly next door.
I liked the location of the hostel and the staff was kind. Also the rooms are great, really nice beds and there are a lot of bathrooms which is really nice.
The showers and toilets are together but there is no wall, so the toilets were wet all the time of people taking showers. Also there was almost never toiletpaper. It would also be nice if they would hang up more vans (or vans that actually work), in the chill areas. Bc now people went to lay in their room in the ac.
Prive kamer was top
Werd weinig geregeld Activiteiten en dergelijke
I like the facilities - I feel like they created a space where people can gather and talk.
They really need to hire staff who communicate better and respect boundaries. I had a friend who stayed here for two months and was treated poorly by the staff on her last day. The same thing happened to me.
The room was clean, and the bed was incredibly comfortable. Both the air con and the wifi was good. Close to the beaches at Cloud 9 and some nice restaurants for brunch or dinner.
The staff on reception was quite rude and dismissive when you asked her questions or for advice. There’s also quite a lot of building work going on around the hostel which you will be able to hear in your rooms. Similarly to this, and I don’t know if this was worse as my room was right behind reception, but the walls are pretty thin, so you can hear the courtyard/reception/other rooms. Not that close to the centre of general luna so would need a bike/to take tricycles
Die Betten sind geräumig, komfortabel und praktisch mit den Schränken am Fussende. . Das Personal, von der Rezeption über das Barpersonal bis hin zum Putzpersonal sind alle top❤️ Die Küche und der Aufenthaltsbereich oben sind gemütlich und haben genug Sitzgelegenheiten, es gibt überall Ventilatoren. Wir haben zweimal unseren Aufentgalt verlängert, sicher eines der besten Hostels in denen ich war.
Der Kühlschrank ist sehr voll
Merci pour l’accueil, je suis pratiquement resté un mois ici, tout est très bien géré, les partie commune, l’organisation du dîner de famille le vendredi, la literie
I stayed in both the bunk bed and a private room, and both were genuinely comforting. The vibe of the hostel is relaxed and cozy, but what really made my stay special was the staff, especially Carlos and Jake! They truly took care of me during my time there. They were so welcoming, always checking in, making sure I had everything I needed, and even helping me get to where I needed to go. It’s that kind of thoughtful, personal attention that makes you feel right at home. The location is also a big plus: just a 5-minute walk to Cloud 9, and far enough from the busy part of General Luna to enjoy some peace and quiet. It hits that sweet spot - close to the action, but not in the middle of the noise.
Would have preferred a room farther from the stairs and common area, since it can get a bit noisy when people gather there. The private room was lovely (spacious enough for a solo traveler) but I do hope there will be an option to adjust the lighting cos it was a bit too dim for my taste.
Vriendelijk personeel, daarbij is Carlos echt geweldig!! Het is een sociaal hostel waar je je ook prima comfortabel terug kan trekken. Genoeg opbergruimte in de kamers, schone ruimtes en fijne locatie!
Gedeelde ruimtes om te chillen
Hygiene
שירות לא כל כך טוב, לא אהבתי רק המקלחות נחמדות
The common area’s
The shower’s and toilet not clean. Stains on the towels
La situation geographique Juste à côté de la plage
Les photos ne sont vraiment pas à jour, il n'y a pas de vue sur la mer mais sur un immeuble en construction. Le ménage c'est vraiment limite, il y a des échantillons de shampoings dans les douches qui reste bien 3/4 jours. L'odeur des égouts est affreuse. Un rat écrasé mort est resté devant l'entrée de l'hôtel laissant une odeur affreuse. Il n'a jamais été enlevé. Le personnel est sympathique mais ne sont pas très réactifs, il passe leur temps à regarder des vidéos sur leur téléphone en haut parleur. Bruit de travaux toute la journée, impossible de faire une sieste dans les espaces détentes. Il n'y a pas plus d'herbe, les cailloux pour aller aux chambres font très mal au pieds. Il n'y pas assez d'espace pour étendre ses affaires après le surf. Tout le monde s'échange ses serviettes car pas d'espace dédié par chambre. Les rideaux de la chambre sont insupportable à ouvrir et fermés. La cuisine est minuscule, il y a une seule table de 8 personnes pour un hôtel de 30/50 pax ? Ça ne donne aucune envie de vouloir cuisiner et de rencontrer du monde. Nous sommes restés 10 nuits et nous avons dû demander 3 fois à ce que nos draps et serviettes soient changés. La wifi fonctionne 1 fois sur 3 et on ne capte pas dans les chambres. Beaucoup d'autres détails à ajouter mais je pense que c'est suffisant. L'hôtel n'a qu'un an et tout est déjà dégradé... C'est bien dommage
Sehr freundliches Personal, sauber, gute Lage (zentral aber nicht laut), hat eine Küche und gute AC
Nice comfy bedroom, very aestheticaly pleasing and nice common area
The bathrooms flooded a bit at night and smelt pretty bad. Also the staff weren’t very nice or polite
The rooms are extremely cold
The guests at the hostel are nice and the rooms are nice and quiet and the beds are comfy. Its chill and nice communal areas this is why I stayed here.
Patricia is the worst most rude receptionist i have ever met. Most guests have said the same that she is rude and always so moody. Unless you are a guy she thinks is hot then she will not be nice to you. Considering she is the first person you meet when coming in the hostel you would think she could pretend to smile and be nice and welcoming. She will also argue with you when she short changes you saying you owe her money and then huffs and puffs that she has to give you your own money. The bathrooms could be cleaner as they are mouldy and smell and alot of times there is no water which means no shower. And when you do get to have a shower theres never been hot water. The doors also bang loud so if you sleep in the bedroom next door, this will wake you up. I extended my stay a few times and ask carlos to swap to a lower bunk but was told im not allowed even though there was lots of free beds. And they question you when you want your bedding or towel changed after a week asking when you last had it done. There was a whole family stay one week, so Was hard to use kitchen and small kids running round which you don’t expect in a hostel, and then shouting 7am across the hostel to each other waking us up.
Loved the vibe of the hostel, very chill and relaxed! The interior was cute and liked the fact that it was outside. Only stayed here for one night but would definitely visit again!
Maybe cold showers? I liked that though since it was super hot outside!
+ super moderne Unterkunft + sauber und super cozy + auch zum Arbeiten perfekt + Wlan sehr schnell und viele Varianten + Motorbike rental war ebenfalls super easy
Klimaanlage im Zimmer ist leider viiiiel zu kalt eingestellt, aber abends ist dann meistens niemand mehr an der Rezeption, sodass man um die Fernbedienung fragen kann..
Very veautyful High quality hostel Love it !
Todo
Me gusto todo
清潔で快適なホテルでした! スタッフは皆フレンドリーで、ベッド以外にもくつろげるスペースが豊富にあり、リラックスして過ごせます。共用キッチンにはほとんどの家電が揃っており、冷蔵庫も清潔でしっかり冷えます。最初は2泊の予定でしたが、居心地の良さから5泊に延長しました。 クラウド9まで徒歩圏内という立地も最高です!
シャワーはほぼ水(気温が高いので寒くはない)、ドライヤー無し、部屋のエアコンはよく効いてるので、油断すると風邪ひく。 周りの店は観光客価格で安い店はない。
I had a wonderful time in Casavia, stayed there for 6nights and didn't wanna leave. It's super cozy, clean, you can easily have your privacy but also stay sociable if you want to. Carlos - the receptionist was an amazing person to hang out with, super helpful, positive and cheerful, he showed me some beautiful local places and was a wonderful companion during this trip. Casavia felt like home and if i come back to Siargao one day, definetely stay in Casavia again. Salamat!
The bathrooms downstairs are incredible! For a hostel, having outdoors showers spacious, with trees?? So cool. Beds were comfy and people friendly. I encountered an issue with surf instructors outside the hostel (so completely not Casavia's fault) and yet they helped me out right away. I didn't get to experience it, but there are family dinners organized every friday, and sometimes bonfires on the beach in front. The hostel is near Cloud 9, beachfront and has a really nice common area, where I did meet other travellers from the other dorm by playing cards and guitar (there are even yoga mats available!). Comfy beds with several international and USB outlets + small storage area. There's a place at the back of the dorm to leave towels and surf stuffs dry.
It's a shame that there is a construction of a new building hiding the sea view. , it must have been so nice before from the common area. Storage underneath the beds were a bit small, if you have a big suitcase. There are no sinks inside the private bathroom, only outside in front of the garden, so you have to use them in front of everyone/not super private.
Carlos was very friendly he helped me to book the tours arranged a motorbike and dropped off to airport.
Its a bit far from all the shops but if you get a motorcycle its just 8 minutes drive
Close to the beach
A new hotel is being built beside Casavia so noisy.
Love the bed and the pillows! It was comfy and gave enough privacy in a dorm. Loved also the electrical outlets provided per bunk bed, it was more than enough to charge my gadgets. Casavia is a cozy place to stay. Couldn't ask for more from the staff, they were accommodating to our needs.
Nice location, clean, comfy, cool people, nice chill area, very social hostel, many activity offers
The place was very clean! Just as we entered the room, we felt the need to stay at the place for a long time because of how cozy it felt. Like the longer we stayed, the more we felt it healed our bodies off of what made us tired from work. I loved the place! Wish we initially chose this one to be our long-term stay instead of the place we stayed at the previous week. Well, we would definitely bookmark this one and come back.
The bed was really nice. It was a hostel, but you did have the feeling you had a private room.
The receptionist that welcomed me was really rude and unprofessional.
clean and beautiful hostel, loved staying here, and good location
It's a hostel with private room. It's near construction site. It's definitely not worth 100 SGD per night
It an awesome place with all the facilities you need!
Super clean, relaxed vibe, sociable, perfect place to stay in siargao
everything
A great hostel with good vibes; great activities; in a cool area!
Top atmosphere, family dinners, rooms, bar/restaurant, kitchen, location.
Where do I start? It’s hard to find words for place as lovely as Casavia. The people are the best around - Carlos, Patricia, Jake and the rest of the gang are absolutely impeccable. They make you feel like family, cannot do enough and are just generally awesome human beings. Jake is also an awesome musician, and chef. Carlos is the king of Casavia - ensuring smooth stay for everyone and has an unbreakable bond with the dogs, and just generally makes you feel safe and looked after. Super clean, and the cleaners (whose names I’ve forgotten - sorry!) are super lovely and working super hard to keep the place spotless. Beds are the best I’ve ever had in the whole of my time in Asia. Kitchen facilities awesome. Views of the sea. Great location. Pretty much a private beach nearby? Showers in the jungle? What more could you ask for. Obsessed with the shelves you get inside your pod. This was a place you could fully unpack and make a “home”; which is why I stayed for 3 weeks - and why you should too.
Nice staff, nice room, nice outdoor showers and close to the beach. The area to chill is really nice as well! Perfect place to spend lots of time in Siargao
Staff were fantastic. Knowledgeable and polite at all times. Special mention for Jake and Patricia who really went out of their way to help out group.
Carlos was amazing! kindest and most helpful staff I've met anywhere. constantly going the extra mile. for instance helped one of the guest to learn how to ride a motorbike since she was a bigger and a bit shared. Super nice place, I needed to do a lot of work and there is plenty of space to work in this super work/chill beautiful. beds are large and you get TWO (!) super comfortable pillows. Never experienced that at any hostel.
The people absolutely make the place. Everyone working here is exceptionally friendly and professional. They go beyond their job description to address all the different issues guests may have. Special shoutout to Carlos who is genuinely going above and beyond, has the best eating recommendations and handles everything with a maturity that is rare for his young age
Amazing hostel! it’s a social hostel but there are also a few digital nomads staying there, so it’s a good mix. Loved my stay there and will definitely come back!
Super host Carlos and great facilities !
The bathroom!!!! So Bali-like! And the work spaces.
Brown outs and no generator to back up, especially when you are in the middle of an online meeting and electricity got cut off :(
The facility was epic, the lounge was very nice and cozy and the place itself build very nicely
Didn’t had warm water in the shower
Outside of the good people I met when staying here I can’t say much positive things about the property. It had been well decorated but unfortunately atlet very poorly managed
The property wasn’t very clean, on many occasions guests were reminded to take their shoes off when entering the shared areas. However if you did this it was extremely dirty. This is because dogs would be roaming in all areas and come in with muddy paws and this wouldn’t be cleaned. Didn’t actually see them mop these floors once. They also had a kitchen area but they’re not managing infestations and mice can be seen roaming around and can access the shelves where food is kept. One guest had to throw away her loaf as a nice had chewed through it. The management all round is very poor and when you report a problem they don’t resolve it. I handed in my laundry and my black top was handed back to me with a bleach stain. This wasn’t there before and they had clearly made a mistake. Instead of resolving it I was accused of handing in the laundry with the stain already there and they refused to put things right. After my issue, a couple of other people started having issues with their laundry and they stopped accepting in house laundry although continued to deny it was their wrongdoing. On most occasions, the toilet rolls weren’t replaced so there would be no toilet roll in toilets. They would also be very dirty. There were also times where rubbish remained on the side of the sinks for days before anyone got rid of it. Awful management who only cares about taking your money
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.96/10Several reviews cited cleanliness issues, including bathrooms being unclean and maintenance concerns.
Service
9.43/10Most guests mentioned friendly staff, though some noted negative experiences with specific staff.
Location
9.47/10Positive mention of the location being close to the beach and central.
Room Quality
8.92/10Rooms were described as comfy and quiet, though some had issues with temperature.
Amenities
8.95/10Amenities were generally positively received, although areas like the kitchen were noted as small.
Value for Money
8.91/10Overall value perceived as decent given the size and comfort relative to price.
Food and Beverage
8.96/10No specific mentions in reviews, assigned standard quality for this hotel tier.
Overall Experience
9.43/10Despite some concerns, guests expressed a positive overall experience.